simpatia das pessoas, conforto do hotel, beleza da cidade...... A localização é um pouco distante do centro, mas 10 minutos a pé faz bem e acaba por se fazer com entusiasmo..... talvez uma recepção com fruta grátis e quarto com fruta e flores.....
Atendimento atencioso, especialmente com crianças
De um modo geral gostei de tudo e voltaria a reservar este hotel.
food;restaurant,spa/relaxamento,room service no
Localização e conforto
Roupas de cama e banho limpas e bem conservadas. Pessoal que serve o café da manhã extremamente gentil e simpático. Durante o período de uma semana que fiquei no hotel o elevador ficou 4 dias sem funcionar. O Chuveiro tinha um mínimo de água e jogava um jatinho só na parede. Impossível tomar banho. Descarga com problemas.
Althiugh it was a busy weekend, the staff, were pateient courteoud and helpful.
Well situated.Intriguing building with a good ambiance.Has the potential to be excellent. Seemed under staffed at reception and so no warm feeling of care ,especially noticeable as this was the only customer engagement point.
Responsive staff- about the best I have encountered. Taxi booked by hotel was 25 minutes late despite several calls by staff to chase
Nice hotel, interesting features and full of character. Unfriendly staff. Shower broken, both of us had to have cold shower in the morning, not so nice! Duvet cover ripped all across. When this was pointed out to the male receptionist on check out we were told that this is not generally the case in the c block!! No mention of sorry!! Made to feel like a liar!
the hotel building is beautifully restored and kept, the room and service were of high standard the hotel is dark everything is painted black there are very few lights and most places such as the brasserie and the main lobby are dim , everybody dresses in black at the reception desk and at the restaurant, black bed cover and black bed cushions black desk closet night tables, grey bathroom, black wall to wall carpet with tiny strips of red that reminded me of blood
The quirky nature of the former prison - cleverly converted The lighting in the rooms was too dim to read
Location Uncomfortable beds, hairdryers not working and extremely limited sundry items, tea bags etc..
The hotel is very stylish and has a unique atmosphere. It's very close to the city center and the train station which is very convenient. The restaurant has superb food and is reasonably priced. The shower was quite challenging. No matter how hard I tried, the water I got was lukewarm at best.
Excellent location, great design hotel There was an issue with my bill at checkout. Reception quite rude
Central location, unique design, extremely handy for the Oxford Colleges which was why we booked it. Particularly liked the fact that you are immediately into the centre of the city as you leave the hotel Finding the hotel is difficult - the SatNav takes you to the back of the hotel( which is hopeless) and Oxford is very difficult for car drivers. Either do park and ride or leave yourself plenty of time and print a map.
Very comfortable and friendly staff. Would definitely stay again.
I really enjoyed the dinner, the food was really good. the hiting didn't work in the room also the pictures shown in their webpage don't match the reality at all
Reasonable evening menu. Good standard Breakfast Not advised about non availability of restuarant first night. Restuarant occupied by privat function. However alternative arrangements by manager acceptable.
Friendly staff and hot food nice location Would have like to see a manager or reception staff on duty
Great food, lovely staff and surroundings Shower was a bit on the poor side, but we had a bath too which made up for that!
The staff were very polite and attentive Our shower did not work properly
Excellent location near the river Thames. Great for running,jogging,or walking. The food was very good.
Very pleasant hotel in a very quiet village-like location. Very close to centre of Oxford.
The relaxed and welcoming atmosphere and friendly staff.
Hotel stuff are exellent. Bugs in my room and chip wallpaper and paint spoil the big and lovely room.
Attentive helful staff 1) Our booking had been recorded for December, not January - some delay in checking in 2) WiFi not available from room 3) "Toast" was slightly warm soft bread - uncooked 4) Wardrobe sways from side to side!
Alem do atendimento tanto na recepçao,os concierges,as meninas que limpam os quartos a localizaçao do hotel e magnifica.As condiçoes do hotel sao excelentes tambem.Os quartos sao novos o banheiro novo e super limpo.Adorei esse hotel nada para melhorar e apenas manter
localização tudo bem, mas a acusar ja o passar dos anos e a precisar de recauchutagem, mas contudo sem nada de significativo a alterar .
O Hotel em si. e ser tão central. Não se consegue dormir - desde o barulho dos carros (janelas duplas, uam treta!) até (sobretudo) todos os ruídos do quarto de cima. Como o chão é de madeira, cada vez que o vizinho andava tudo rangia. Foram três noites em branco. e ter de se pagar parking - com este preço, francamente!
Longe da cidade e sem qualquer serviços na vizinhança.
o restaurante mais próximo, que fica num complexo de lazer com boliche e vários restaurante, exige contornar um estádio em ruas muito escuras que dá medo de passar.
O espaço e a liberdade em que se encontra o Hotel, dentro e fora ao mesmo tempo. Muito interessante para quem queira conhecer Oxford, e duma forma especial se leva carro. Excelente.
Excelente equipe! Grande sala de ginástica e sauna!
I can see how the set-up would work as a base for Tourists or Contract workers Breakfast was made in a Microwave and tasted like it
Friendly Staff, good service, Excellent rooms,close to city. no
Good location. Nice room with a very pleasant breakfast service. Very low water pressure in the shower
The room was spacious and clean, very comfortable We had breakfast but the food was not very nice at all
Comfortable bed & nice crisp linen. A glorified B&B, overpriced and tired looking. Bath filthy & shower head dripping. Cont breakfast served on Sundays, not at all appitizing.
Brilliant facilities and system - like the self catering aspect Would have been nice to have a full length mirror!
Excellent service Too much free yougurt
The reception staff were amiable and helpful. Regret to say one of the mattresses was very lumpy - we could not get a comfortable night's rest.
The room was fantastic, staff were extremely friendly. Breakfast in the room, Woooo Hooooo. Oxford is a difficult place to find accomodation. Save your time, book with the MHH, you wont be disappointed and you will save hours trying to find a room elsewhere. There was nothing about this hotel I didnt like.
Very friendly & helpfull staff / owners Our rom, which was very comfotable was at the top floor of the hotel. We had two rather large cases to lug upstairs. No help fromstaff. However when we came to leave aftertwo enjoyable days there, a very strong and helpful chap carried our cases down to the lobby. Very much a boon as I waas not looking forward to lugging the cases back down two flights of stairs
The owner was extremely warm and friendly, as was the service.the roos were impecably clean and newly decorated, and very pleasant. the one draw back was reservation times being limited. One has to call when you arrive at the door as the owner lives somewhere else. For me with a Belgian tel. this was awkward, as it would be for all non-british residens. I dont know what the solution could be!
Clean, comfortable, walkable to the Oxford campus and buildings, very friendly hosts Wished it were slightly less expensive!!
Clean, reasonably quiet, nice friendly owners/staff, convenient to downtown Oxford Shower a bit cramped, room small
1. Close to the center (7-10 min walk). 2. Staff. 3. Breakfast (you can choose between continental or English). 4. Except for the small problem with the overday parking, everything was ok. 1. Though the nearby parking is promised, you will have to put your car into park-and-ride parking place (approx. 2 km southward), which will take you some 15 minutes (including several bus stops). During night, you can leave your car in front of the guest house or in the nearby 2hour parking (night is free).
Nothing Mold in bathroom in wood panels and through out shower tiles, very dirty vent fan, did not replace tissues, very old mattress, dirty tea kettle
Everything you can expect from a good B&B. Very good location: not far from the centre of Oxford in a quiet street.
Friendly owners, pleasant position Lack of en suite facilities (not serious)
The room was clean and obviously recently renovated. However, it was very, very tiny. Breakfast service was fine. Location is fine, 15 min walking from the High Street. Wireless internet service was fine. Checking in very poor - nobody was there, although booking was made one month in advance. By pure chance contractors who renovated a room has left front doors opened, otherwise I would have to wait on the street with my luggage until owner comes back.
nice room that was well decorated. friendly staff who were helpful with directions etc no welcome when we arrived, even though we had pre-arranged that we would be arriving late.
Staff were very pleasant. Close walking distance into Oxford The bedroom was tiny and the shower room smelt stale. The house was 'tired' and there was no hot water in the sink(didn't try the shower)
Location, clean and modern room Noise - the walls are quite thin and the fridge made quite a lot of noise
Beautiful decor, clean, spacious
Ideal location. Breakfast brought to room. A new and modern boutique hotel with a restful decor. Lovely bathroom and comfortable bed.
Conveniently located for the city centre with lovely boutique style rooms. The addition of a mini kitchen makes it more like an aparthotel (better than a mini fridge and kettle you get in other hotels) Although having the fridge was great the background noise was a little disrupting at night, but then I'm quite a light sleeper so it may not affect everyone.
Lovely room and staff Noisy guests.
Moden & Relaxing Calm atmosphere buffet breakfast could be more imaginative
Stylish, modern, good location. rooms rather small, poor parking
Modern, clean, well presented, nice bathroom, sky television, liked the privacy of our own entrance We stayed in Room 1 - there is a dividing locked door between this room and the next - unfortunately we could hear whatever was going on in the next room - television, toilet flushing, coughing. Parking is available on street however this is problematic unless you arrive after 2pm on a Saturday and leave before 11am on a Sunday and even then, we drove around for a while trying to find one of these spaces. Would have liked to have experienced Oxford longer on the Sunday and whilst there are a few unrestricted permit zones advertised, there were only 3 that we could see and they were always occupied.
Beautiful rooms, quiet, well decorated and presented Breakfast was derisory, isnt continental as advertised and there was no facility for it. parking is an issue but more of an inconvenience than a problem.
Good security for each entrance as you need to enter a code to enter your lobby. Very friendly and helpful staff. Room extremely clean, fridge and cupboards well stocked, good quality fixtures and fittings. The bed was the most comfortable i've ever slept in! Also the room was serviced each day we stayed there. Would definately recommend. The reception is not open 24/7 so if you have to check in late you have to do it over the phone. No parking nearby even though the advert said that parking could be found close we couldn't find it. We ended up in a public car park about 15 minutes walk away in the city centre, that ok for us we're young and reasonably fit, this may be a bigger problem for other people however.
Very conveniently located for the Gloucester Green bus station. Friendly staff. The location is exceedingly noisy. There was no face washer or bath mat, just a single towel. The shower drained only on the lowest water spray. The toilet was not thoroughly cleaned. The price was high for the quality of the accommodation.
Friendly staff, good location. Parking. shower was a bit iffy
Good bus route into town, nice cooked breakfast Cramped room, tv did not work very well, sink too tiny,complimenary toiletries were old and some half used.
Our guests have been very welcoming. We had to leave quite early, and anyway they prepared our breakfast so we could eat before! Although the guesthouse is not completly in the town center, it is not far at all and it's very easy by foot or by bus (even late in the evening) We had to let our car in the street because the car park was full, and the bathroom was quite tiny.
the hosts very very friendly the rooms are welcoming and comfortable.but overall a good experience none the less. the food could have done with some improvement... in terms of taste and quantity.
Bathroom clean. Parking out back. Easy access to Oxford central The hot breakfast was cooked and then reheated in a microwave. We were the only guests at the time and there was no excuse to present the breakfast in this manner. The poached egg was like hard rubber and the mushrooms appeared to have come straight from a can. That breakfast was inedible. We ended up eating the cereal and bought our own yogurt to eat at breakfast each day. The juice was reconstitued. Bath towels, small and thin.
The bed was luxurious - a very comfortable night's sleep. Lack of opportunity to dine at the hotel.
We liked the location of the hotel, which is ideal. Lack of parking, value for money.
pleasant staff, room and restaurant too expensive for the services provided
Friendly and generally helpful staff, great location, sense of history in the older part of the building. Limited dining menu, very limited car parking, a real hassle when trying to park, and generally quite expensive compared to similar quality hotels.
Very coasy and good English style interior, very good food, reasonable prices.
convenient for city centre Food was very average and expensive,breakfast not included.Restaurant service average.Rooms although comfortable a bit gloomy.
Location is excellent, a short walk away from the bus and train stations. Rooms are decent, clean and comfortable. The shared toilet shower area was a little dark and the floor felt a little dirty..water did not clear fast enough resulting in a little flooding.
Convenient location for walking to most of downtown Oxford. Bus and train station nearby for easy access from London and airports. Room was nicely furnished. Water pressure for sink and shower fluctuated wildly, from a trickle to splash-all-over-you strong. Minimal amenities - the hotel seems to consist of only a reception desk and a series of rooms. Street noise from college revelers every night (during term)
Bedding is fine. Room wasn't available On time. Female receptionist was completely impolite.
Location and the ammenities Dirty windowsDid not like the contract conditions - which were not stated at booking. If you dont report something you damages, you might get charged £50 pounds. Seems arbitrary to their favour.