Alem do atendimento tanto na recepçao,os concierges,as meninas que limpam os quartos a localizaçao do hotel e magnifica.As condiçoes do hotel sao excelentes tambem.Os quartos sao novos o banheiro novo e super limpo.Adorei esse hotel nada para melhorar e apenas manter
O Hotel em si. e ser tão central. Não se consegue dormir - desde o barulho dos carros (janelas duplas, uam treta!) até (sobretudo) todos os ruídos do quarto de cima. Como o chão é de madeira, cada vez que o vizinho andava tudo rangia. Foram três noites em branco. e ter de se pagar parking - com este preço, francamente!
localização tudo bem, mas a acusar ja o passar dos anos e a precisar de recauchutagem, mas contudo sem nada de significativo a alterar .
Excelente equipe! Grande sala de ginástica e sauna!
O espaço e a liberdade em que se encontra o Hotel, dentro e fora ao mesmo tempo. Muito interessante para quem queira conhecer Oxford, e duma forma especial se leva carro. Excelente.
Location Uncomfortable beds, hairdryers not working and extremely limited sundry items, tea bags etc..
The quirky nature of the former prison - cleverly converted The lighting in the rooms was too dim to read
Nice hotel, interesting features and full of character. Unfriendly staff. Shower broken, both of us had to have cold shower in the morning, not so nice! Duvet cover ripped all across. When this was pointed out to the male receptionist on check out we were told that this is not generally the case in the c block!! No mention of sorry!! Made to feel like a liar!
Central location, unique design, extremely handy for the Oxford Colleges which was why we booked it. Particularly liked the fact that you are immediately into the centre of the city as you leave the hotel Finding the hotel is difficult - the SatNav takes you to the back of the hotel( which is hopeless) and Oxford is very difficult for car drivers. Either do park and ride or leave yourself plenty of time and print a map.
The hotel is very stylish and has a unique atmosphere. It's very close to the city center and the train station which is very convenient. The restaurant has superb food and is reasonably priced. The shower was quite challenging. No matter how hard I tried, the water I got was lukewarm at best.
Very comfortable and friendly staff. Would definitely stay again.
Althiugh it was a busy weekend, the staff, were pateient courteoud and helpful.
Responsive staff- about the best I have encountered. Taxi booked by hotel was 25 minutes late despite several calls by staff to chase
Excellent location, great design hotel There was an issue with my bill at checkout. Reception quite rude
Well situated.Intriguing building with a good ambiance.Has the potential to be excellent. Seemed under staffed at reception and so no warm feeling of care ,especially noticeable as this was the only customer engagement point.
the hotel building is beautifully restored and kept, the room and service were of high standard the hotel is dark everything is painted black there are very few lights and most places such as the brasserie and the main lobby are dim , everybody dresses in black at the reception desk and at the restaurant, black bed cover and black bed cushions black desk closet night tables, grey bathroom, black wall to wall carpet with tiny strips of red that reminded me of blood
simpatia das pessoas, conforto do hotel, beleza da cidade...... A localização é um pouco distante do centro, mas 10 minutos a pé faz bem e acaba por se fazer com entusiasmo..... talvez uma recepção com fruta grátis e quarto com fruta e flores.....
food;restaurant,spa/relaxamento,room service no
Atendimento atencioso, especialmente com crianças
De um modo geral gostei de tudo e voltaria a reservar este hotel.
Nice room and staff. Breakfast cut off time was too early on Saturday morning as was check out time. After a Friday night out would be nicer to end breakfast at 10 We missed it unfortunately. Room was very hot all night had to open window
Staff were ecxellent and because of that the ambience was very good. Too often bad management sets up a caustic atmosphere, the ticking of boxes. A bit like your website, so how happy are your staff.
Small room - great for single person but bit squashed if for 2. Well equipped, well decorated. Lovely bathroom. Free parking. Delicious croissants from local patisserie. Orange juice at breakfast was very watery and didn't taste of orange. Would like a larger bath towel.
The decor was contemporary and of a very good standard. My room was very large, with a large bathroom as well. Very comfortable. Did not have an iron and ironing board in the room. I had to iron shirts in a reception room!
Vast selection of choices for breakfast. Didn't like the burnt logs & ashes etc in the grate in the bedroom.
The staff were really welcoming and friendly - I couldn't have hoped for a better welcome. The breakfast area is lovely and the breakfast buffet offers good choice with really friendly staff. nothing, that I didn't like about this hotel.
The staff are very helpful and pleasant and the hotel is on the main Banbury Road near a bus stop so is only about 10-15 minutes from the city centre. We were unlucky enough to have three very noisy guests staying in the hotel on the same night as we were. They "partyed" from 1am till 5am, obviously very drunk and out of control. Despite the hotel saying it had someone on duty 24 hours a day, when I rang reception there was no reply and the noise carried on unabatted. It was very difficult to work out quite where it was coming from as it's an old complicated building. The manager was very apologetic in the morning but I wonder if the "guests" were ever nobbled!
The breakfast was a good standard. The room was extremely cramped.
Roupas de cama e banho limpas e bem conservadas. Pessoal que serve o café da manhã extremamente gentil e simpático. Durante o período de uma semana que fiquei no hotel o elevador ficou 4 dias sem funcionar. O Chuveiro tinha um mínimo de água e jogava um jatinho só na parede. Impossível tomar banho. Descarga com problemas.
Localização e conforto
The room (32) was better than others we had been in before. The lady at breakfast was very helpful as I was dashing to London on an early train & my husband dropped me at the station & came back for a full breakfast. Despite above, I thought breakfast could have started at 7am & then my husband and I woud have eaten together.
The location meant you were able to walk into central Oxford (15-20 mins) and leave the car in the hotel car park meaning you didn't have to worry about transport or parking fees. Not major faults whatsoever. Poor Wi Fi reception in some hotel areas. Becomes annoying when access is intermittent.
Very clean Very small double bed, so uncomfortable to sleep in - and the whole point was to sleep!
Wireless environment, cleanness. I stayed in 2nd floor and it is a bit hard to bring up my luggage.
After reading other reviews I was expecting just a B&B but was pleasantly surprised when I could at least order a night-cap and one that was very reasonably priced! Thank you.
The day manager was friendly and helpful, and allowed me to leave the car in the carpark whilst I went into the centre - an essential amenity in Oxford. The breakfast was hot and freshly prepared, and served just before closing time of 9 am without any fuss. The level of cleanliness is very good, and the lounge space pleasant. The room was a bit poky, with a small shower cubicle only in the bathroom. There was some intrusion of road noise.
lovely welcome from staff. Clean room though decor rather dated and grubby. Breakfast pleasant with helpful staff. Dated decor and grubby in need of redecoration (though was clean). Curtains off a few hooks so wouldn't shut properly. tiny supplies of shampoo etc - not what I'd expect from a 4 star establishment. bed so uncomfortable neither of us slept either night.
A really lovely hotel and good value for money. Clean and comfortable and wonderful breakfast - I was very impressed with the vegetarian option (we are often forgotten...) Plenty of parking space and handy for getting into Central Oxford. I can't think of any bad points.
Nice room, quiet, very comfortable
We had a lovely stay here over the Easter weekend. The room was clean, spacious and homely. The staff were very friendly and professional. It is not far from Oxford City Centre, literally a 5-10 bus ride. Good parking facilities and we enjoyed a good old fry up for breakfast which was included in the booking. We will definitely stay there again and highly recommend. :)
modern, good facilities, good food, good location bit pricey
Beautiful room, helpful staff and excellent breakfast
Breakfast was fresh, high quality and had a lot of choice We didn't have a bath which was tricky with a baby, and there was one broken socket, which was coming off the wall and was distinctly dangerous. Again, a bit tricky with a baby.
Modern and stylish fittings It was a guest house. No bar or dining room.
We liked the attractive dining room. Comfortable bed and new bath, toilet etc. We left our car in their car park and caught the bus to Oxford City. Only had to wait 5 minutes, brilliant.
Clean and comfortable Breakfast service a bit chaotic
This large guest house had contemporary fittings and was tastefully decorated with a super king size bed in the superior room. The breakfast was included in the price and was excellent, all freshly prepared, good quality ingredients. There was plenty of parking within the guest house grounds. The location was about 2-3 miles outside of Oxford though this was the main route for buses which run frequently from outside the hotel. Remember this is a guest house and does not have the same facilities as you might expect with a larger hotel.
+ very nice staff
Was pleasantly surprised at how good it was. Rooms tastefully decorated and clean.
ease of access to Oxford
I can see how the set-up would work as a base for Tourists or Contract workers Breakfast was made in a Microwave and tasted like it
The reception staff were amiable and helpful. Regret to say one of the mattresses was very lumpy - we could not get a comfortable night's rest.
The room was spacious and clean, very comfortable We had breakfast but the food was not very nice at all
Excellent service Too much free yougurt
Very friendly & helpfull staff / owners Our rom, which was very comfotable was at the top floor of the hotel. We had two rather large cases to lug upstairs. No help fromstaff. However when we came to leave aftertwo enjoyable days there, a very strong and helpful chap carried our cases down to the lobby. Very much a boon as I waas not looking forward to lugging the cases back down two flights of stairs
Good location. Nice room with a very pleasant breakfast service. Very low water pressure in the shower
Friendly Staff, good service, Excellent rooms,close to city. no
Comfortable bed & nice crisp linen. A glorified B&B, overpriced and tired looking. Bath filthy & shower head dripping. Cont breakfast served on Sundays, not at all appitizing.
Brilliant facilities and system - like the self catering aspect Would have been nice to have a full length mirror!
The room was fantastic, staff were extremely friendly. Breakfast in the room, Woooo Hooooo. Oxford is a difficult place to find accomodation. Save your time, book with the MHH, you wont be disappointed and you will save hours trying to find a room elsewhere. There was nothing about this hotel I didnt like.
Friendly and generally helpful staff, great location, sense of history in the older part of the building. Limited dining menu, very limited car parking, a real hassle when trying to park, and generally quite expensive compared to similar quality hotels.
The bed was luxurious - a very comfortable night's sleep. Lack of opportunity to dine at the hotel.
pleasant staff, room and restaurant too expensive for the services provided
convenient for city centre Food was very average and expensive,breakfast not included.Restaurant service average.Rooms although comfortable a bit gloomy.
We liked the location of the hotel, which is ideal. Lack of parking, value for money.
Very coasy and good English style interior, very good food, reasonable prices.