staff were helpful, and the food was excellent
Good location near restraunts
friendly staff N/A
Everyone very friendly and hospitable, would like room 115 again next year for time of 24 hr moto, at a discount rate for constant use Lack of a full time Chef, be nice to have more bar snacks on hand, english breakfast, sandwiches
Brilliant location in centre of town. Not so much shabby chic as plain shabby. Hotel in terminal decline since turn of the last century. A makeover long overdue. Not very good value for money.
Only stayed 1 night, had a nice drink in the bar and a great meal in the Hotel restaurant. All staff encountered where very helpful and freindly.
Evening meal good value and excellant service.Super location for city. parking is not very good on site
The location was great, just in town, but not too noisy. Great parking right out the front too. This is no longer a 4 Star hotel. It's decor, service, standard of fittings and facilities was not of 4 star quality. The restaurant and bar were both closed and we couldn't even get coffee in the morning. The room was tatty and outdated and fixtures and fittings were old and some broken. Poor directions and no hotel website meant it took us ages to find it.
Hotel was fairly close to city centre and room cost was good The restaurant/bar were closed for refurbishment but there was no mention of this when booking and the corridors/rooms need refurbishment.
Hotel location good and convenient. Room comfortable and pleasant. Breakfast enjoyable and value for money. Staff on arrival (Sunday afternoon) could have been more welcoming and a bit more helpful. Lack of interest at reception on arrival.
It was easy to find when driving in to a new city & not speaking French very well & car parking was easy to locate. Nothing.
Very helpful pleasant staff. Room was very clean. Breakfast good
Not enough tea bags coffee and cholate
Internet is not free, while in the Campanil in front of the Kyriad it's free.
Breakfast was good Restaurant was closed on both dates that I stayed, this was frustrating as we were travelling and did not want to go out to eat.
Easy to find our way on to the next stage of our journey We seemed to be the only guests but were put on the 2nd floor with no lift
Staff very helpful The restuarant was nnot open for evening meals and this was not made clear on the website. We had to drive into Le Mans to find some where to get an evening meal. After a long drive we would have preferred not to have to drive again
O Restaurante, o parque infantil, o cantinho com a playstations, a piscina e o jardim. Todos os funcionários foram extremamente simpáticos. Os quartos embora grandes, são muito pouco apelativos, frios e despidos. As casas de banho são velhas. Não justifica o preço ( 85 euros sem pequeno almoço)
Location was good. Secure parking excellent though limited spaces so check in advance if important. Very basic hotel reminiscent of student hall of residence. Washroom was tiny and was in need of maintenance. Room was dim. No English tv channels. Sound insulation poor; also Staff could care more.
good location,near old town and restaurants sometimes difficult to park as we have high vehicle
Clean & Tidy None
Excellent location and unbeatable value for your money. Such a good price.
At my arrival it turned out there was a mistake in my booking: the hotel got the wrong date: I was booked one day earlier!!! So the charge for the room was already withdrawn from my credit card as a no-show...But the receptionist was very understanding and ended up not to charge the day of my no-show but to change the date of arrival!!! I was pleasantly surprised: not only about the euro's I saved (this hotel is not very expensive) but much more about the positive attitude of the receptionist! Chapeau!!! (Later it turned out that the mistake in my booking was with Booking.com: it is possible that a different date is booked than the one on your confirmation-email!!!)
The shower worked well with good pressure and plenty of hot water. The room was small and very plain. Lots of hard surfaces for noise to bounce off and the door closers need to be adjusted to prevent slamming.
Helpfulness of the receptionist, wireless internet, breakfast facilities small beds, small bathroom
Actually nothing, I liked that the elevator rises immediately to the floor. It was very cold, since cold air is turned on until 22:00 and on the street winter. But when it shut down at 22:00 a smell of cigarettes and can not sleep. This hotel is more a 2 star pulls, but not by 3.
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O hotel fica num local extremamente calmo e reflecte muita harmonia. Muito bem decorado. Ideal para famílias pois apresenta um belíssimo jardim que é ideal para as crianças e adultos relaxarem.
Espaço acolhedor, sossegado, quase familiar.
Good welcome, nice room, comfortable beds, easy to find and depart.
Really helpful lady on the desk, made our trip with info on trams & medieval city.
good price with good location. breakfast start too late
Quite centrally located, quiet hotel, good family accommodation with 2 separate rooms in the family room. All in all a very pleasant stay. Breakfast a little pricey
Positive sides: excellent location - walking distance from the train station and centre, as well as from my friends. In less than 2 minutes there is a post office, a pharmacy, a retail shop and the tram's station. Located on a quiet street in a quiet neighbourhood. There was a free cable internet, the room was clean. For 2 euros per day you can have illimited calls to French landlines. You can breakfast from 7 to 11:30am and if you get up earlier, breakfast can be served even before 7am. Very flexible check in and out. Hotel parking. Lift. More people during the weekend, than the weekdays. Nice hotel staff. I was occupying chamber 10, the main room is very nice, big, bright, with big windows and nice bed, I like it. When getting up in the mornings it was a little colder than what I would prefer. The 2nd negative side is since room 10 is for up to 4 people and we where 3, in order to get to the bathroom the people from one of the rooms needed to enter into the another to get access to the toilet, and this is something I didn't like especially at night. The 3rd negative side is that there was more water on the floor in the bathroom after taking a shower than expected. The 4th negative side is the location of the lan in the room (which gives you access to the internet). It should be close to the bureau, and there should be one in each room. I like cabled internet, but when I can't use it on a desk - not good. 5Th - 2nd room with sofa-bed.
The hotel owner was very enthusiastic and helpful re Le Mans. The location is great with a tram stop nearby. I would stay again.
Nice clean room, good value breakfast
Nice hotel, warm staff, clean and free internet in the rooms.
The location of the hotel was great, and the general cleanliness and presentation of the hotel was good. Lack of chioce on TV channels
The hotel and room was clean tidy and well heated. The Staff at Breakfast were courteous and quick to serve.
Hotel novo boa relação preço/qualidade
Só passei uma noite lá, da 1h da manhã ás 9h da manhã, por isso não tive oportunidade de observar quase nada, mas o quarto era confortável. A máquina de check in automático devia aceitar dinheiro, além dos cartões, uma vez que às vezes os cartões não funcionam no estrangeiro.
The position,near the TGV station,the staff policy
Easy to find, next to rail station. Quiet, no sound of trains. Restaurant closed at weekends. Only 10 car park spaces.
Hotel was very clean, staff professional, reasonable position for an evening walk into the centre of Le Mans. Map provided for a walk into town. Le Mans is totally 'dug up' at present due to the installation of the tram system, this made the approach to the hotel difficult and I think if you were there for more than an overnight stay you would have been disappointed with the level of disruption to the city. Hotel staff did not suggest visit to old town which is a must!!
Convenient for the town centre and the racing track No
Location, room size, welcoming lobby with childrens play area. Limited breakfast offering.
Easy to find. Air conditioning did not work, location is not for evening walks, the hotel is quite far from old town.
Quiet hotel walking distance from the beautiful medieval town. It is right on top of the southern entrance to the railway station. I heard no noise at night. This is a very quiet safe town and the travel guides have unjustly overlooked it. The staff are charming and helpful and there is free internet in the foyer. From mid-morning until the evening there is free coffee, tea and little chocolate croissants near the lift for everyone to help themselves, so there is no need to go out looking for coffee and cake.
Hotel is cose to the train station No warm water in the shower
kettle didnt work
It is just besides a le mans train station. Thanks for air conditionar, I did not need to recoginizie it during my stay. In the morning and also at the night, sometimes hot water was not available, I can not imagine that it happens for recent equipped hotel. I would not stay this hotel without improvement of this issue, even location and others are good.
Clean hotel. Arrived after 10pm so had to contact owner to let us in.
Fantastic breakfast, lovelly staff who were happy to bumble through awkward bi-lingual conversations. 5 mins from town (medieval 1/4). Breakfast room lovely. No fuss or charge do a travel cot for the baby. It feels like it's a work in progress. All new showers and toilets but room decor and hallways etc all tired. As we left we noticed a big pile of new stuff to go in the rooms ( wall brackets for the LCD teles and other stuff). Might be lovely one day.
This was a good hotel for a short stay. Spacious family room that was very clean and modern. Central location with friendly staff. Good value for money.
We stayed in a spacious family room which was comfortable and quiet. The owner was very friendly and helfpul. The hotel is being renovated and is becoming very attractive and modern. We would definately stay here again. It is a little way out of the main centre and old quarter, but a regular tram runs from the end of the road.
Nice informal atmosphere, breakfast laid out at a communal table which was good. Staff were friendly. Good shower in room. A bit awkward to get to & parking was a little difficult.
This was a lovely little hotel. Staff were friendly and helpful and breakfast was brilliant!
It was good value for money and they had family rooms for 4 people. The staff were very friendly. A good breakfast. The area - this was not the best side of town! - there was someone playing loud music from their car at 3am, and there was a fight between 2 girls outside the restaurant we were eating in.
Very friendly & helpful staff. Room very clean & practical.
Great hotel, comfy bed, lovely morrocan style courtyard, good breccy, helpfull staff, what more could you want, perfect , and great value too
comfortable bed; the breakfast alot of work done but the rooms needed finishing off decor wise