Bad experience. Noise, not confortable and expensive considering the beneficts. O hotel é barulhento pela localização e, pior que isso, os quartos tem 24 horas por dia um ruído de encanamento horrível. O café da manhã é fraco e a internet não é gratuita como consta no Site. O número de funcionários é pequeno e eles tem dificuldade de entender o idioma inglês. A TV por assinatura é limitadíssima. A água do chuveiro fica por algums segundos fria subitamente, cerca de 1 vez por minuto. Muito caro para tão pouco serviço e conforto.
Nada nos agradou. Todo Hotel eh area fumante, tudo cheira a cigarro; o elevador eh pessimo, os quartos sao pequenos e nao tem conforto, o cafre da manha eh pessimo, a limpeza eh simples e comprometedora, durante todo o dia, os encanamentos do hotel, fazem um barulho que incomoda muito, eh muito caro pelo que ofrerece.
Localização Barulhento, não tão limpo, o café da manhã não é bom, o ar condicionado não funciona
The hotel is well placed close to the Medina. Staff speak a little English but it is better if you speak French. The pillows are just dreadful!
Good breakfast selection. Helpful staff. Convenient location to shopping, Medina, train station, tram, theater and restaurant. Air conditioning was not optimized for comfort. In other words, the room never cooled down to a comfortable temperature.
Very friendly, comfortable hotel in excellent location for Medina nad other city sitess and transport. Small enough for a relaxing nd personal experience. Some of the food we had in the Dome restaurant was really superb.
I think that the breakfast and dinner room on the ground floor had a nice ambiance and served very good food. The bedroom was also attractive and spacious. Service was efficient at the desk. Communication could be improved at the desk. It was not clear whether internet access was free in the lobby. I did not know that the rooftop bar was closed and had actually planned to spend an evening there.
The location which is in the city center. WIFI not available at the room
Location is only good point. Wi-Fi could not be used. I could not get the receipt for a taxi to the airport, though the hotel receptionist said that I could get it from taxi driver. In addition, the level of taxi driver the hotel arranged was very poor. He take me to the different terminal.
The main areas and the welcome from the night receptionist keep your wits around you if you happen to fancy a late or early walk in the vicinity
Not many tourists
The staff were very helpful, no fridge,no safe,no free internet,shower door would not open completely due to the position of the sink,I had to go sideways into the shower.I found it strange that the fee charged by booking.com was slightly higher than the published official room rate.What was the advantage of booking early???Also the hotel gave me my change in Dinars but would only take Euro notes.....and you cannot change dinars back to Euros without an official receipt.Breakfast was 6 to 8,one morning coffee was not ready until 6.45.
The cleaning ladies maintained the room cleanly everyday. The breakfast was rather simple and untintersting.The room rate was high for foreign visitors compared with that of locals.
Location, price and comfort. Firstly, services were slow. Secondly, all the answering machines are only in French. It's an Arab country so Arabic language should be used in the answering machines. Even English should be used because it's an international language.
Clean room, spacious and central location. Breakfast buffet was excellent. Overpriced, Dar El Medina was the same price and much better value for money. The reception staff were not very friendly.
The location is good and rooms are good for tunisian standards I suggest they also review this hotel on ratings on discrimantion, a group of middleaged men,part of the staff of the hotel, dressed in polyester suits standing in front of the main entrance , with a lot of attitude and arogancy , refuse entrance to the hotel to any tunisian person, my longtime tunisian friends who wanted to come visit me during my stay in the africa hotel , were rudely and very impolite refused entrance and turned away , not even handing over their papers and making copies of their passports which I suggested in last resort to still make it possible for them to enter the hotel was rudly denied by an also arrogant and very unfriendly recepsionist....this is discrimination ....and unacceptable !!
In my first day the hot water on taps was limited.
the quietness, the lake view, the help of the support staff at the hotel, the nice location and easy access to places of visit. the choice for breakfast is limited.
Very very bad food. And the staff are unfriendly.
the location of the hotel and the lac view quality of the food in ramdan month
Very good view, very good breakfast very expensive, can be 4 stars but not 5
attention to small details like making sure that if you had coffee or tea in the room to replace the items (coffee/tea/milk) everymorning.
the staff was very polit the A/C is not working , i ask the reception about that he tell me we are in the cold seson so the A/C in all hotel in Tunis is off, and one time when i was at the bath the electrcity swiched off and after 10 min came back
Com um ligeiro acréscmo de preço, o acesso ao piso Tower (zona VIP) permite um nível de conforto muito maior: check-in exclusivo no piso, happy hour com comida e bebida grátis, pequeno almoço incluido (ao contrário da versão standard)... Num hotel desta categoria não é aceitável ter que se pagar o acesso à piscina.
Excellent location for transportation to airport and to train station while at walking distance to Tunis medina Very noisy room (ear plug required).Cleanliness of the room was poor. Internet access was difficult to set-up and staff was unaware of WiFi procedure/limitations.
The location is very central and ideal for business. Availability of transport is so conducive with the bus station next door and ease of taxis The location of the dining room is a bit interfering with the other hotel activities.
Excellent location for accessing airport and visiting Tunis medina Very noisy room (ear plug required).Cleanliness of the room was poor. Internet access was difficult to set-up and staff was unaware of WiFi procedure/limitations.
the rooms are very big the service at breakfast was very poor. There was no coffee available, you have to ask the server for it ans takes quite a long time. The firs day I had to ask it twice.
The hotel was very new and very clean. Got upgraded to a suite which was extremely large and well furbished. Staff very friendly and helpful. Very good value for money. Location not in the center but still manageable (however taxi do not know the location well since it is a new hotel). Bed mattress was very hard (I guess still brand new). Wifi did work in the room but could not connect to my Outlook. The hotel had no license to sell alcohol.
please kindly be informed that as soon we arrived to Vime Tunis hotel ,our booking in this hotel via booking .com was for 3 rooms including breakfast actually we find booking for 2 rooms not including breakfast than they provide us with the other room after showing the booking confirmation again in the morning as soon we come for breakfast they informed us that the deal they have with booking .com only for room rent not including breakfast, after that we solf the problem with the reservation manager after log desiccation witch is not fair , next time i will not use or recommend this hotel to any bady. Nathing
The hotel has nothing to do with 5stars hotels. the service and teh room is not 5 stars
Nothing 1- when I checked in they told me I have no booking 2-the bids un comfortable for 5 stars hotel.3- the staff cooperate with Taxi driver for extra money(trip from hotel to airport it cost 6 td I Paid 45 td plus 5 td because he have no change
It is the best value money None
nice staff, nice location, nice design should have a TV and a mini-bar in a room
THe hotel was very atttractive, very well located, very helpful staff ... the best place to stay ih Tunis.
very individual, characterful hotel, excellent central location, need to approach on foot as it is in medina .Breakfast rather "local" in taste.Phone charges high, Intl = 3.5 TD /min
Friendly,kindly, and it was nice building,
The breakfast was the best we had in Tunisia. The rooms look out onto a central courtyard that can be noisy. Some staff did not speak English. The hotel lost our booking and had to move us to another hotel for the third night.
The staff at the Dar El Medina were extremely helpful at all times, looked after us very well and went out of their way to make our stay a good one. We cannot recommend highly enough. The hotel is in a beautiful building, with great terraces, and well placed in the medina.
The staff were excellent. always cheerful and extremely helpful. A credit to the dar! The room was spacious and always clean. On return to our room on Monday there was a welcome basket of fruit and water. That was the only time such a gesture was made. We never met the owners which we thought strange. In most 'boutique' riads we have stayed the owners make an effort to introduce themselves. Breakfast was predictable ie. the same every day. Slice of cake ( which got smaller as the days went on) cucumber,tomatoes and processed cheese then a roll and pancake were brought out and last an egg which on only one day could one say it was a 3 minute egg. On the other days it took 10 minutes to receive what was supposed to be a 3 minute egg but was closer to 5! Very disappointing. There was noise every night as if someone was moving furniture around.
The hotel was very clean and comfortable and was convenient to the airport. The restaurant and bar staff were not efficient, friendly or helpful.
Decent, if expensive, in hotel restaurant. Front desk staff was weak and dishonest. When requested to provide a non-smoking room they said they would move to me one, but it was not actually a non-smoking room and it smelled. Then they said that there were no available non-smoking rooms in the entire half-empty hotel. Then another manager "discovered" that they actually had one, which they gave to me. General Manager's office promised that he would call me, but he never did. Conclusion: Weak management.
Old Hotel without maintenance. Carpet in the corridors are orrible, broken and dirty. The room don't smell good.
complete privacy 1- The carpet of the corridor leading to the room.2- The shortage of enough towels in the bath rom 3- The high elevation of the bath tub. 4- The unsanitay handling of the food by the hotel staff at the resturant during serving breakfast; Touching everything by bare hands with no blastic gloves in public was frightening to me.
All staff are fantastic and polite and professional. 10 kudos to all the Staff.Amazing. Sort the internet issues that most customers raise. More routers or wired access in rooms are immediate remedies. Very frustrating to stand in the corridor under the router or descend to the MB reception at 23:15 so as to skype or viber someone.
Very spacious, fitted out to a high standard. Very evocative of the image of 'North African luxury' - e.g. separate bath and shower, all facilities usually associated with a suite but tastefully Tunisian in style Only thing missing was coffee-making facilities
poor conditions of moquete, rooms, toilets
Guest relation officer Ramzi..Very helpfull The noise, a disco was going on beyond 4 am. Couldn't sleep before my early morning flight. The internet is not free
Friendly and helpful staff, in a beautiful, well maintained hotel. The room was spacious and comfortable. Overly pedantic/difficult about visiting family, unnecessarily so even though security is important. WifI was good, but the Internet connection sporadic. A plan of the facilities would have been useful.
Internet is not Free of charge. It was free of charge in the condition of the reservation, but the staff did not take it.
It is nice to relaxe at the pool and beach and to visit sidi bu said and tunis
We arrived very late due to TunisAir delay at Cairo, the reception staff were most helpful and understanding. In the morning, after a restful night there was plenty of time for breakfast, and to vacate our rooms. The staff have a good understanding of English. I wish we could have stayed longer. Value for money is outstanding. I was travelling with my 84 year old mother and a lift would have been helpfull as stairs are an effort.
Close to the Carthage airport No public transpotation to airport. Usually taxi driver charges 5-10 times local people pay. Go upstairs and take a taxi that unload passanger, they charge you as much as they charge the local people. Accidentally I tried once and saved money.
The helpful and friendly staff We did not like the syle of cooking in the restaurant
Rooms were spacious and the staffs were very friendly. The Hotel is just 20 min walk to Main Street of Tunis and 3 min by Taxi. Airport is only 10 min and charge only 4 dinar max. The rare view overlooking a football yard, nice view. Room service food is much better than the outside. Breakfast was the same almost every day. There was no elevator but that wasn't an obstacle though.
Location, was close to the airport.
The room is very wide.