Quer guardar como a sua moeda permanente, ou apenas nesta visita?
Tamanho dos quartos, localização, charme. O pequeno almoço não tem variedade e qualidade suficiente para um hotel desta categoria.
A localização e o atendimento são seus pontos altos,sem contar a beleza do prédio que por si só o torna ponto turístico Não tenho nada a reclamar
Ótimo café da manhã.
good location, friendly reception, big room and free internet a little bit too expensive
Very nice view, spacious room, quiet.
Very good position and good view, good sound isolation, friendly staff, free parking! Breakfast qould be better!
Very nice hotel vith free parking near centr of city. The hot springs galery is very nearby, 2 minutes if you go slowly.
Good location, very clean and spacious rooms. Nice atmosphere. Friendly and helpful staff.
it was great staying in this hotel. we had a corner room that had 3 huge windows and a nice view. good breakfast. great location. great value for money..
We felt very well in this hotel,the staff was very frendly and gave us a lot of good advice about the resort,breakfast ok,all the facility in the room.
Big light number with completely equipped kitchen, washing and сушильной by machines. The affable personnel, the convenient free-of-charge parking, a convenient site, the good price To diversify breakfasts.
The room was clean, well decorated, large, comfortable, and had a beautiful view. Breakfast was good and it was nice to have parking.
The room was amazing. It was big and had lots of drawers to put our clothes away. The view was amazing. Would have like to have complimentary tea & coffee.
I was really impress with the SPA facilities, well equiped, clean, luxury,...etc.
They took all money when I checked in. I was not be informed no hot water avairable in poor. Allmost all staff dose not speak English. Their behaviar was inpolite.
Luxurious design of hall and restaurant areas, beautiful SPA with endless facilities, free parking, helpful (and Russian-speaking!) staff, breakfast with good variety can't find anything
Nothings Staff, Food, location
We were given a lot of attention. We felt like royalty. Breakfast was really good and the assortment of teabags, coffee and chocolate in the room was very welcoming! I didn't like the fact that we had to pay upon arrival.
No a la carte restaurant on the Satrurday night. They had a private function so they only offered a buffet. Not acceptable in a 5 star hotel.
I liked the classy atmosphere and the perfect staff. The hotel was a great value for money and I would love to go back there again. Impeccable cleanliness, very nice location among romantic villas in a pleasant green part of town (5 min to center). Good facilities.
Very smiling staff
Pleasant athmosphere, surroundings and appearance of the hotel and hotel facilities. Good quality standard. Nostalgic charme of the place in Karlovy Vary. The indifferent and reluctant friendliness of some staff members and lacking committment to guest services, which does not reflect the over all impression of the Hotel
excelente localização e elevado nível de conforto
O atendimento dos funcionários é excelente. Percebemos que estão realmente interessados na satisfação do cliente.
Excelente quarto e localização Piscina paga à parte não é razoável num hotel deste nível
Localização do hotel.
Excelente localização, na localidade. Serviço muito simpático, embora por vezes haja dificuldade de comunicação - falta o inglês.
Gostei da localização,do atendimento por parte dos empregados e do quarto,bastante amplo e confortável. A televisão era bastante dificil de ligar e encontrar canais disponíveis,os canais eram maioritariamente em Alemão,Russo e Checo.Os que estavam em inglês eram pouco interessantes.
spa/relax Unfriendly atmosphare - it should have been luxury but turned up to be just spending too much money for nothing we could not have got other places. The food was not at all worth the prices
Great wellness area. I don't like Moscow prices for oil & gas kings. I would recommend stay here if you only don't know what else you can do with your money...
really very friendly staff that care about the clients/great location and quiet/big and comfortable rooms/beautyful spa with "sauna village" nothing, that I didn't like about the hotel, but not too many restaurants around the city, people seem to eat at their hotels
The convenience of the spa treatment and the location of the hotel in the town of Karlovy Vary Bedroom 416 was quite small for the price
The hotel was great, the location was right in the middle of everything, only a couple of minutes walk to Hotel/Casino Pupp and the Spas located throughout the area. The stay included breakfast and dinner in the hotels restaurant. The breakfast was a normal european variety buffet with breads, cereal, juices, meat and eggs. The dinner was nice it was a traditional menu with 10-12 choices to include a salad and dessert. The hotel staff was friendly and accomodating, we were able to communicate and make reservations with our limited english/german/czech skills. The parking was reserved street side, but not in a secured area. We had no problems with the parking, but it was not in a secured garage/area.
The staff was very welcoming and friendly. The rooms were spectacular and the hotel was situated in an ideal location.
Good location, clean, rooms are comfortable.
Central position and convenience. Helpful reception and good food.
The hotel was in the heart of the town centre. Staff were friendly and the hotel was clean.
I stayed for only one night and the service I received from the reception staff was far better than I ever expected. It was excellent. The location of the hotel is excellent. No.
The view from the balcony; absolutely breathtaking. Great location!
yes change the cloth of sofar. it look old
the location the breakfast
Nothing. The receptionist verily spoke English and are very unprofessional because they ask you to pay in advance, as if it was a 2 star hotel and give the door key at 8pm since they go home?