hotéis em Patong

Prós: It was like an oasis every time we returned from day time activities. Restaurants and staff were fabulous! Very accommodating for families and the private pools for each room were awesome. While the property is large they are great with driving you around in golf carts and providing bikes to use on the property.

Contras: A bit far away from things but worth the extra taxi time to return back to luxury.

Prós: the butler service

Prós: Staff were kind , friendly, helpful at all times , nothing was too much trouble always with a smile. Two perfect Restr Thai and Italian 3 Italian chefs who were very obliging Amazing food ,fresh healthy local good quality produce. All round we would definitely return to the resort.

Prós: O peixe era espetacular e toda a comida muito boa.Serviço também muito bom

Contras: Tudo bom

Prós: Very private with all the amenities you would expect and more. Staff was very helpful and we always felt safe and taken care of.

Contras: A bit far away from some of the activities and sights but the island is small so we didn’t mind.

Prós: It is a Rosewood Hotel, so rooms are very modern and excellent as you expect. Restaurants are Michelin star rated!! People (non-guests) come to Rosewood Hotel for dinner). Breakfast is great(Hotel make you as much as you want without extra charges.) For people who travel with children.....They have a good kid's club with actual programs and staffs near pool area. Also, this hotel is only 15minutes from Patong beach area, so you can take the taxi to enjoy Phuket town while you still staying at a quiet remote resort. Few more thing : I was traveling with a 6 yr old child. Without asking ....The hotel prepared the child bed with a guard so that child does not fall off the bed. Also, the hotel noticed we put a chair in the bathroom so the child can reach the faucet......the next day, the hotel provided a little step stool for the child. Not to mention a little toy gift in the room when we arrived, and a "Santa" prepared a gift (with the child's name on it) for the child. I cannot say too much of these little things that the hotel cared for the guests.

Contras: Room cost is higher than other resorts, but it is worth it.

Prós: We loved the hotel so much, we didn't leave it once in the 7 nights we spent there. The service was superb. We were really taken care of. Nothing was too much trouble. Everyone from restaurant waitresses to pool side attendants gets a 5 star from me. The thai restaurant Ta Kai is amazing. If you love thai food, you will be spoiled.

Prós: All the above excellent excluding the food limited The area and the hotel excellent over all and comfortable and i like the privacy

Contras: .(Selection of the food limited (halal food Vegetable and the fruits excellent

Prós: I like the overall of aesthetic, decoration and architecture. The bed and linen is good.

Contras: The shower is really bad - it’s a three-star experience. The pressure of the rain shower is poor, the temperature is unstable to control hot water and cold. The mini bar in the room was emptjy when we first arrived in the room. They should check everything before they brought the guest to the room. Later, the staff filled in the mini bar and explain that the previous guest was islamic. Totally understand but it’s not what we expected from rosewood. In the morning, buggy driver knocked on the door by mistake and woke us up even though we did put on privacy lights on the door. When we want to check out, we waite for the buggy more than 20 mins. So we ended up talk to the lobby ourselves. Only Mr. Andrew is nice asking us how was our stay.

Prós: Everything was nice and food was very high quality and God’s prices

Contras: Nothing

Prós: A super resort with the very best of Staff. We will be back for sure.

Contras: Nothing.

Prós: The breakfast was the best we’ve ever encountered, the selection of foods on offer on a daily basis exceptional, we personally congratulated Nick the Food& Beverage manager for the excellent effort. Overall the staff was very friendly and helpful, it was a pleasure to stay at this great resort!

Contras: We were inclined to over indulge because of the large selection at breakfast, but we will work away the extra kilos as soon as we get home!

Prós: The location, staff very friendly.. the room was fantastic and also the breakfast fast it was amazing!

Prós: the hotel is near vicinity to Patong beach

Contras: Check in could be faster

Prós: Location is great ! Only that

Contras: - needs serious renovations ! Its so neglected - breakfast isn’t good , rooms are smelly ! Need to work more on cleanliness

Prós: Wonderful staff. Very accommodating and willing to go that extra mile. I had 2 very sick children during my stay and they called the Doctor on staff for me immediately. Cannot say enough about how amazing the employees are. Best hotel by far in Phuket

Prós: Funcionários extremamente bem educados, quarto com cama confortável, grande. Café da manhã incrível, uma ótima experiência, fica ao lado da praia, e bem próximo a rua das baladas, é um lugar tranquilo ambiente familiar. Super recomendo, custo beneficio nota 10

Contras: ar condicionado

Prós: It’s very close to every thing like the brace the Resturants and shops

Contras: The swimming pools

Prós: Location is great if you like to be close to the beach and in the middle of the action! We traveled with 3 teenagers and they liked to be able to walk to the beach and restaurants by themselves and not to worry about transportation.Bangla street is half mile away. Bathrooms on the third floor are a little old and could use some updating. Brunch buffet had a lot of variety and was served until 11:00 am. Overall a great experience!

Contras: The bathroom needs remodeling

Prós: Clean, access to the beach, price of room service is less than many restaurant in Phuket So it was good for me to order for my kids such as pizza, pasta, fish and chips The tour office they have very helpful and their prices amazing comparing to other professional tour offices

Contras: Nothing

Prós: Everything

Contras: Nothing

Prós: It is a very family friendly resort with 3 huge pools. The kiddie pool is excellent and something kids would enjoy. There are other activities for kids (like a playground, ping pong, pool/billiards, various crafts, fire show, kiddie muay Thai) and adults (restaurants, bars, lounges, happy hour) alike to keep you busy so that you don't really need to leave the resort anymore. Service is also great. I could imagine just staying within the resort area the whole day to truly chill.

Contras: Beach is not swimmable since it is too rocky, even during high tide and with water shoes. I saw several other guests with injuries. It is a 15 minute drive from Patong Beach, but not too bad since they offer shuttle service 5x a day.

Prós: Tudo

Contras: Nada

Prós: Property is not as seen in the wedside, pretty outdate, needs a lot of maintenance

Contras: Room was old, smells, dirty

Prós: Everything

Contras: The beach full of dead corail

Prós: Everything is perfect! The hospitality was awesome!

Prós: Facilities, food, pools, beach are all good. Staff are extremely friendly, Angie from the front desk was very nice and helpful

Contras: Location is a little isolated, nothing within walking distance. Smokers might have a hard time as the hotel is quite strict with were guests can smoke.

Prós: Café da manhã maravilhoso , hotel lindo , perfeito para família , praia particular perfeita !

Contras: o chato é estar longe do centro e os táxis se aproveitam para cobrar caro, o hotel tem um ônibus que leva ao centro e cobra 100 bath.

Prós: As it a resort and we a little away from city snack after should offer to hotel gust to save travel tome to the city

Contras: No activities after sun set, where should be! No swimming propoet place to swim on the lcen as reached with stone.

Prós: Hospitality was awesome.All the staff was very cooperative and kind.

Contras: We were housed in the old building.The Air Conditioner was not cooling.however,they attended the complaint the very next which was fixed.Break fast menu mostly same all the three days we stayed.

Prós: Great resort

Contras: Old rooms but we saw they were refurbishing some of them Not allowed smoking in the balcony or terrace, only few smoking areas

Prós: Large pools , good room sizes

Contras: Far from everything ! Nothing nearby , which means it gets expensive for food and transport ! The shuttle service is free 2 times only and for limited persons

Prós: Eveeything. The rooms. The pool. The area. The food

Contras: The bwach was not clean. But hotel not responsible for that.

Prós: Breakfast selection was not great

Contras: Staff were amazing Location was great and near everything you needed

Prós: Access to the beach

Contras: Not a 5 star facility

Prós: The hotel is located directly at the beach with direct access to it. There are 2 big and quiet pools with view to the ocean - very beautiful! The hotel rooms are big and decorated nicely. The fish restaurant on street level has an excellent quality - all in all a supreme location !

Contras: Talking to several other guests I got to know, I found out that I paid 50% more for a standard room than guests in superior rooms - really bad! I am a determined booking.com customer and use to book all my hotels via the platform , but this hotel you better find a direct way to book!

Prós: Rooms were out dated, Bed was very uncomfortable. Mattresses were very small comparing bed.

Contras: BED

Prós: The only one hotel with direct access to the beach

Contras: You are not allowed to swim in front of the hotel. there is no sun beds also there.

Prós: I have stayed here many times. Location on the beach is fantastic. It is a hidden gem. Food in the restaurant is of a good standard and reasonable priced. Staff went that extra mile to make the stay more memorable.

Contras: More lounge beds around the pool which you could lie on. The seats in place only allow you to sit and recline slightly.

Prós: Very close to everything and the staff very friendly nice and helpfull

Prós: I like the location.

Contras: nothing

Prós: De tudo! Do shuttle para Patong Beach, das piscinas, do café da manhã. Muito bom hotel. Recomendamos!

Prós: Nice hotel, friendly staff, reasonable prices at the restaurant, family room is good choice for small family. Good swimming pool. good drop off and pick up from the mall.

Prós: It was so clean and the cleaning staff were great compared to other places we stayed in phuket. This was our honeymoon, the bed is super comfortable. They even give free snacks etc and two free beers very generous compared to other Thai places. Free shuttle our other hotel did not have! We were so happy, it really is excellent value for money

Contras: We had no issues with Mai House. I would like to add that we paid almost double the money for another very fancy hotel near kamala beach and we had so many more problems there. Mai house was absolutely great

Prós: The rooms, facilities, surroundings, service etc! The shuttle service is a plus.

Contras: Nothing much. But experienced a black out in the room and the next night, received a weird phone call around 12am asking us if we ordered any pizza. Ha! Other than that, everything was awesome!

Prós: Pool was nice and the staff were very helpful.

Contras: Very close to a very busy road and cannot walk anywhere, have to catch the hourly shuttle to the beach or get a 300 baht taxi. The main road is very noisey at night and there was Chinese people shouting in the hallway at all hours of the night.

Prós: Staff were very friendly, the food was amazing. Would definitely stay again. Loved the setup and the views

Prós: Treat employees and all employees

Contras: Laygood

Prós: Great hotel, super clean and comfortable. Polite and helpful staff.

Contras: The hotel is a little far from the main stretch, hence the cheaper price.

Prós: All the resort facilities

Contras: Huge need time to reach the rooms

Prós: The room was large and spacious, the pool was great and the staff were very friendly and helpful. The breakfast spread was great too and we had a wonderful and relaxing time

Contras: It was a little far away from patong beach but they had shuttle busses so it was a perfect place to stay

Prós: Phenomenal

Contras: The checkin girl was rude

Prós: Nothing

Contras: Old resort, small rooms, not on the beach. NOT THE BEST OPTION

Prós: We love Diamond Cliff Resort, truly is a Diamond. The staff are outstanding, our room beautiful and spotless, pools are gorgeous. If we could rate it a 10

Prós: The location

Contras: Nothings

Prós: Breakfast was amazing Views were stunning Staff were fantastic The Chicken and Ribs night was unreal

Contras: It is a good walk into the centre of Patong

Prós: Nós gostamos de tudo no hotel! O melhor e muito agradável foram os funcionários! Todo atendimento foi muito bom! Limpeza ótima! Cama e travesseiros muito confortáveis!

Contras: Não temos pontos negativos para apresentar!

Prós: I requested the hotel for early checkin as I arrived 3 hours early due to my flight timings. They arranged everything in 15 mins for me.

Prós: cordialidade e instalações

Contras: piscina fecha as 19 horas

Prós: Amazing view from the room, super friendly and professional staff, the resort is just perfect.

Contras: Too much stairs to be user everywhere is the only disadvantage

Prós: Shuttle bus service to room to lobby and vice versa.

Contras: Had to call room service 4 times, because missing towels and instant coffee.

Prós: Resort location, clean level, I felt my home due to lovely staff starting with house keeping, house kids, ocean view restaurant, reception, shuttle drivers, clinic and security. Everything was perfect and I hope to solve the cooling system problems to get the full mark.

Contras: Air conditioning system should be always ready without any problems as I changed two rooms due to, and about to change the third one prior to checking out...

Prós: The hotel was more then perfect The staff too much friendly & and the resorts is not too much far from Patong Beach.

Contras: I arrived early at morning around 11 AM because I came from Bangkok but they let me wait until 2 Pm what it was too much time even the checkin time is 2 Pm they have to tell me and I'll pay more for early check in. There is no many choices for the breakfast

Prós: Location was very goodFriendly staff

Contras: I accidentally broke a coffee mug and they charge me 200 bhat whith the rude letter

Prós: Great place to make lots of new friends

Prós: Location, clean , staff ,

Contras: Wifi

Prós: Location is great, facility looks cool and is fun to hang around, nice pool, chilled common area, very clean bathrooms, good air conditioned rooms.

Contras: If there's one shortcoming about this hostel, the beds don't have proper curtains! There's a little curtain hanging, almost one third of bed length , that you can't find any purpose for it! If only beds had full curtains for each bed that covers when you want to change cloths or keep lights on when everyone is sleep or you want to sleep when others have their lights on, it would've been a very comfortable place to stay in.

Prós: It was clean and very modern

Contras: The swimming pool was closed, although they offered an alternative, the swimming pool of the hotel nearby.

Prós: Great alternative for people who want to have a relatively cheap stay close to the center of Patong, but still enjoy a private room in a hostel atmosphere. 10 minute walk to Bangla and Jungceylon, no noice so got a good sleep. 3 minutes to the beach. Loved the hammock in the room, great shower pressure and the bed was okay soft for thai standard (pillows & blanket were good quality). Could definitely stay again!

Contras: The pool was under maintenance, so it was out of use. Such a shame but ofc these things need to be handled during low season and alternatives and complimentary snacks were offered, so good experience all in all.

Prós: It‘s a very modern, good looking Hostel/Hotel. You can tell it‘s a hostel because of all the young people, loud music at the pool all day long and activity or party offers every day. We had a double room whoch was very nice but literally the smallest hotel room I‘ve ever been at! But the location is great for markets, going out, restaurants and the beach!

Contras: Small room, loud music til late, dragon fruit bowl at complimentary breakfast always „sold out“.

Prós: Very comfortable bed, surprisingly quiet, very good location, just 3-5 mins walk to the beach and 10 mins to Bangla Road and JJ Mall, Central. We love that there are a lot of choices of food here.

Contras: The breakfast was quite disappointing here.

Prós: um hostel de grande porte, mas tudo saiu como esperado. superou minhas expectativas.

Prós: Everything was great, the place looked really nice and was clean. The room was great and very modern, with a great bathroom and comfy bed. The pool was really nice too.

Contras: We wished we could have been given a bit more of a tour of the place when we arrived, such as showing us where the laundry room was etc. But other than that, really no issues.

Prós: Atendimento muito bom, com jovens muito alegres. O check-in foi um pouco complicado, mas bem atendido. O ar de jovialidade é muito bom. Localização perfeita.

Contras: Os quartos são muito pequenos

Prós: The Staff was too helpful and good

Prós: The location was great, very close to the beach. The lobby is amazing too, it’s a good experience to have open reception.

Contras: The room sizes was very small. The quality of food that hotel provide wasn’t great.

Prós: the check in staff was very rude - not helpful after a long flight.... i have stayed here before never had this problem.. they are dealing with international guests .. they have no way of conducting themselves - and no help at all - also booked a room with free mini bar .. we had to keep on asking for it to be refilled

Prós: Huge bed, free minibar, sizable balcony, umbrellas came in handy during wet seasons.

Contras: Buffet breakfast had chicken sausages, chicken bacons, chicken hams and more chicken and little else in terms of meats. Bidet's water pressure was weak.

Prós: Property is near the busy area

Contras: Sometimes it's noisy and warm

Prós: Great value for a great stay, very friendly staff

Contras: Na

Prós: Staff so nice.. good service and fast to response for my problem! Keep it up ya..

Contras: My bathroom shower some have a problem because something blocked at drainage. We called 3 times to solve that problem..

Prós: Cleanliness

Contras: Location was not good as per value of money

Prós: Gostei de tudo!!

Prós: Halal hotel restaurant.. Variety was good.. Big room size Clean Quick check in and check out Bidet in toilet Iron facility in room Universal plug in room Free minibar for the room we booked Quick responses through the booking.com chat

Contras: Nil change of floor mats daily although towels are changed Price paid at the counter uses live rate which went up much higher than when booked.. Wished able to pay in advance

Prós: Quarto espaçoso, piscina ótima.

Contras: Chuveiro com fraca pressão da água.

Prós: É bonito, só

Contras: Fiquei 3 diarias nesse hotel e apesar de ser um hotel 4 estrelas e muito bonito o servico é horrivel e os funcionarios muito mal edicados, jogaram a minha mala no chão ( com a camera dentro) e nos acusaram de roubar uma bolsa de praia que estava dentro do quarto, tivemos que subir para buscar e provar que nao roubamos nada. pedimos para trazer a bagagem ao lobby as 8hrs pois tinhamos voo marcado e eles desceram a bagagem as 9:30

Prós: Great location! very close to marts/food stall/ pharmacy/massage parlours/ souvenir shops. 10-12min walking distance to Jungceylon Mall/Bangla Road & Patong Beach. spacious guestroom with many mirror!

Prós: I was provided with an upgraded stay & they gave me delayed check out.thanks tothe hotel management

Prós: Everything was great.

Contras: None

Prós: The Location the B.Fast was good Staff were so nice and helpful Room veiw Room Size The two pools were nice and amazing All facilities were available

Contras: Nothing

Prós: Great location near everything you need, the staff are friendly and professional, we love the free mini bar and it was refill every day

Prós: Great Location Close to beach and everything else. Very nice staff. Great breakfast.

Contras: The corridors was dirty in general and spotted big cockroaches close to room doors.

Prós: the staff were great the food was fantastic and the buffet breakfast was outstanding.

Contras: my room was near the front desk and main though fair and was very loud all the time

Prós: Staff were very friendly and helpful 1. Design and 2. Witty were great hosts!!

Prós: location is excellent right central to everywhere I needed to go and mostly all walking distance . Breakfast buffet was good not massive but had all we needed and the egg chef was great . Cocktails were fairly priced and delicious and happy hour twice daily . rooms were spacious and clean . Pool access room with the mosquito net daybed is gorgeous to lay upon and read

Contras: sewerage odour in our bathroom but not in the room next to us so perhaps just an issue with our particular bathroom drain .. not unbearable and would definitely stay there again .. corridors a little noisy of a morning but again not that big of a deal

Prós: O hotel é muito bonito, limpo e bastante confortável. Do lado da praia e com uma piscina incrível. Além disso, dão alguns mimos como frigobar gratuito. Café da manhã também excelente e com muitas opções.

Contras: Não recomendo o restaurante do hotel. Existem opções melhores na região.

Prós: spa was good

Contras: air conditioning could be more quiet inside my room

Prós: The resort we could not say enough about staff are excellent especially the breakfast staff could not do enough for you the room was big the free mini bar was great

Contras: The only thing against the Resort was that it was quite noisy at night the sounds echoed

Prós: Location was perfect, spotless rooms with amazing housekeeping that couldn’t do enough each day for you. Pool area was very chilled and not too busy any day we were there. Greeted on check in with refreshing towels and juice very nice touch after travelling!

Contras: Absolutely nothing

Prós: Local extremamente acolhedor e muito bem localizado. Café da manhã vale muito a pena.

Contras: Os preços dos passeios e transfer são o dobro da agência da esquina, para exatamente os mesmos serviços.

Prós: The villa is so good the staff are so helpful and friendly but the location is on mountain you need to wait a small golf car to take you from down to up or you should walk

Contras: Change this cheep dirty jars to a new white plates please

Prós: Stuff sooooooo nice

Contras: Should be more clean

Prós: The staff was wonderful. Super friendly and they catered to every request. They went above and beyond for our stay. The room was wonderful and clean. We had a balcony on the 3rd floor. It was my birthday and they setup a romatic dinner for us. It was spectacular. They are genuinely interested in how your stay was and have suggestions for anything you want to do. We booked all our excursions through the hotel, which was cheaper than booking on our own. They provided free transport for any excursions and have frequent shuttles to the beach and shopping. I can't imagine staying anywhere else on my next visit. Staying here solidified me coming back in the future. They treated us like friends.

Contras: Slight sewage odor coming from the bathroom. It didn't happen every day, but it's noticeable sometimes when you turn on the shower or flush the toilet.

Prós: Excellent friendly service. Pool amazing Food exceptional flavour and value for money.

Contras: No complaints at all

Prós: Staff was amazing

Contras: Better room cleaning and better cleanliness Jacuzzi needs service and cleaning as dirt came out of pump and air

Prós: Comfortable & Nice Swimming Pool

Contras: No.maybe can improve breakfast choice.

Prós: Staff very friendly

Contras: Safe and balcony door was broken.was asked to pay for my sons breakfast nothing was mentioned when I booked said breakfast included in the price.hallway was dark and had bad smell.no lifts to the room had to carry the bag to the lobby.bed sheets and towels very old needs to be replace.bathroom was not very clean.no hair dryer or Iron in the room had to request for very small things from reception.some staff didn’t understand English makes it hard to communicate.

Prós: The room looks exactly the same as the pictures shown on website. The welcome gift is so nice and the atmosphere is very good too. The staff are friendly and offered help very promptly! Will definitely visit again!

Prós: I’ve always stayed in 5 stars hotels, and it is my first four star hotel because of the location and the private pool. This place went way beyond expectations and deserves all the money spent into it. Great location, free shuttle to Jungcylon and Patong beach. The loveliest, friendliest, happiest staff ever starting from Christin the Duty manger and Meeh my favorite guy with cutest attitude ever. Everyone there is very helpful and would do anything to make us happy, so we hope we made you happy as well. Yes and my favorite other part is FREE IN VILLA BREAKFAST if you’re too lazy or sleepy to go the restaurant.

Contras: Wished there was a trash can in the room not only the bathroom. And a face mirror on the toilet will be just a thumb up.

Prós: Location Private pool Staff

Contras: Nothing

Prós: staffs are very nice.

Contras: Item of Breakfast buffet refill very slow and cleanliness in room not enough.

Prós: Great staff, location and breakfast. Bars and restaurants can be found around the hotel at every turn with a short walk to street food market

Contras: The walk up to the hotel is extremely steep and difficult to walk in day time

Prós: Tudo

Contras: O check-in

Prós: Staffs and check in.

Contras: Small room.

Prós: Hotel staff very friendly. Breakfast was excellent and pool facilities great. A warm welcome and room kept very clean and well stocked with water.

Contras: Drinks expensive.

Prós: The front desk staff is very pleasant and inquires about our stay daily. The buffet staff are attentive and prompt. The pool bar staff at Bounce are phenomenal bartenders, especially Audi (sp?)... Everyone at Grand Mercure are very hospitable and we will stay there every time we visit Patong!

Prós: Adorei os funcionários e o café da manhã!

Contras: Não gostei da piscina, é muito pequena! Achei um pouco caro!

Prós: Staff in the restaurant bubbles very helpful nd prompt, overall a good exp at the Hotel in all respects

Prós: The breakfast was exceptional! The staff were incredibly friendly and helpful the entire stay. The fresh water on a daily basis was very helpful when travelling around a lot. The quality of linen was also very nice.

Contras: Bed in the room had some kind of mites or bed bugs that created an allergic reaction for my partner so we needed to change rooms. However, the staff were extremely understanding and apologetic which made the discomfort manageable.

Prós: Walking distance to most locations in Patong

Contras: Not on a beach and a bit of a walk to closest one - Patong Beach

Prós: Location

Contras: The elevator control panels were really annoying! The staff at the restaurant were very rude to my wife and 3 year old Son! If you want a true 5 star hotel get out of Patong beach.. not even 4 stars IMO

Prós: Staff were absolutely lovely. Nothing was a problem. Breakfast was fantastic; fresh, well cooked, and a wide array of options. Pool access room was incredibly convenient.

Contras: Pool had lots of 'floaties'. All will be from the trees around, but was a bit much. Something about the air con system in the room made the room smell damp and a bit mouldy, but only at night for some reason. (We'd notice if we left and came back to the room after about 7pm, but never during the day). However, we adapted and it wasn't really a bother after you'd been in the room for 15 minutes.

Prós: Rude front desk not really accommodate any requests and not so friendly

Contras: The staff at the front desk seems always in a rush hardly like to listen to u or accommodate a late check out or even be friendly

Prós: Location, cleanliness

Contras: Air conditioning wasn’t cold enough. Layout and access to villas not great

Prós: Stayed in a deluxe jacuzzi room. Room was really clean and bed was comfortable. Jacuzzi water was cool but so refreshing. Quiet resort which suited us just fine. 2 great pools with lots of sun lounged. Buffet breakfast was fresh and tasty with a good selection. Location is good, free daily shuttle to Junceylon and Patong Beach but still walkable with lots of mini marts and stalls along the way.

Prós: The hotel is a fantastically beautiful hotel, huge rooms with huge beds - luxury for a cheap price. We stayed in the jacuzzi room and we loved it. The pools are both huge and warm, and the staff, particularly the trainees, cannot do enough to help you. They literally ran at us when they saw us carrying our bags so they could do it for us!

Contras: The hotel has poor organisation and it needs to be sorted. They had overbooked the jacuzzi rooms meaning we had to be put in the new, unopened wing. While that sounds great, it wasn't - it wasn't finished. Our toilet leaked, the paint was wet, no sealant around the shower, we even had to change room because in the previous room the drawer snapped in half! The hotel made out like they were doing us this great favour of opening this new wing so we still got the type of room we booked, but really the hotel should not have overbooked - or they should have given a better upgrade. I doubt this problem will affect your stay as the new wing will be completed by the time you go (I imagine). But as a note to the hotel management, you need to do better when it comes to organisation.

Prós: Quarto grande e camas confortáveis

Contras: O quarto estava com cheiro de morfo e banheiro sem fechadura

Prós: Great location easy walking to shopping centre and beach. Garden wing and pool were great. Tropical setting, birds, shade and quiet. Two completely different pool areas was good when you felt like a change.

Prós: Everything was great.

Prós: breakfast was amazing. staff were excellent

Contras: nothing. 10/10 perfect

Prós: PPiscina

Contras: O quarto podia ser um pouco maior, não é que eu esperava.

Prós: Some Staff were Nice.

Contras: No maintenance, Beds are very hard, No elevators only stairs, No halal food, No option for late checkout even if paid, No concierge services, Air Condition system is very bad and old in the deluxe rooms. And many other bad experience, Noisy. They allow 8 people in one room!!!

Prós: The rooms were clean with comfy beds, great swimming pool, friendly and helpful staff, all round great stay

Contras: Nothing it was all amazing

Prós: you would never know that this was in the heart of the city, so relaxing, beautiful grounds, breakfast is great quality and the staff were beautiful. we loved our stay at deevana and even more so, we loved our private spa room for a little late night paddle.

Prós: Me and my husband had a great time in Deevana resort and spa, all staff from receiption to room are very pleasant and lovely smile we definately will come back again thanks for everything

Prós: The breakfast is variuos. The pool is nice and clean.

Contras: It was a terrible smell in the bathroom(canalization), but our room was changed immediately.

Prós: Good location

Contras: Managment needs to be changed

Prós: I like the plce But the food all made for China people like breakfast all china food and we are from DUBAI & OMAN

Contras: Food

Prós: Good. Very hospitable and service oriented staff. Excellent staff always ready to help and serve.

Contras: Hotel is a bit dated and needs refurbishment. The room initally allotted had a weird configuration for the toilet and bathing area. There was no privacy .We later moved to a suite which had private bathrooms and the suite looked a lot better. Swimming pool closing at 6 pm is way too early for holidayers. The booking.com rates were much higher than Trivago rates which I found out later was lower.

Prós: Amazing location, only a few minutes walk to the beach and Bangla Road. Resort is gorgeous and the buffet breakfast caters for everyone.

Prós: Swimming pool and the environment of the hotel, flowers and trees

Contras: there are too many mosquitoes in the room.

Prós: Pool was great

Contras: Breakfast didn’t have variety and very loud room

Prós: Open space , Pools and Room size was excellent.

Contras: Staff very rude and unaccomodating . Bell boys, bartender and service staff during breakfast in particular. Reception area extremely hot and humid.

Prós: Quiet resort with huge gardens makes this a wonderfull refuge within a short walk of busy Patong. Excellent pool and spa facilities make this the perfect place for those who like to stroll to Patong busy night life, yet have their peace and quiet when they chose to.

Contras: I found it impossible to sleep because the mattress was rock hard. And I mean rock hard. I have never come across anything like it. My work requires a lot of travel so I know full well that hotels typically use firm mattresses, but this was something else altogether. I kept tossing and turning and couldn’t sleep much. There was no give in the thing. Great shame because the resort was otherwise great and I picked it specifically to have a restful refuge from Patong

Prós: The swimming pool and breakfast buffet

Prós: The pool was awesome

Contras: Everything was great

Prós: GREAT POOLS PLENTY OF SUN BEDS GREAT STAFF, VERY GOOD INCLUDED BREAKFAST

Contras: HARD BEDS AND PILLOWS, HAD TO PUT TOILET PAPER IN A BIN VERY FEW ENGLISH TV CHANNELS BREASKFAST ONLY OPEN TILL 10-00

Prós: Excelente localização, limpo e silencioso. O buffet de pequeno-almoço era bom! A piscina é refrescante e a equipe foi muito simpática e atenciosa!

Contras: Nada!

Prós: Localização Quarto Café da manhã Equipe

Contras: Seria bom ter

Prós: Hotel muito bem localizado, afastado da confusão ( o que é bom ) ( 5-10 min) a pé pela marginal. Pequeno almoço razoável. Rua com muitos restaurantes de rua do lado oposto da praia com marisco e peixe grelhado mas á maneira Thai.

Prós: Good location, staff and cleaning.

Contras: The rooms, towels, sheets and pillows have a heavy damp smell. Apparently they use the same pans and pots to cook different things for breakfast because the eggs always smelled of other things in the breakfast. The pool is very shallow. The fridge did not cool our stuff. The dryer in the laundry room was almost useless. All these things are not that important when you consider the price.

Prós: Cama bastante confortável. Casa-de-banho pratica para quem não viaja em casal uma vez que é possível fazer do chuveiro uma divisão fechada. Boa localização com facilidade de chegar aos pontos principais a pé não estando no meio da confusão nocturna da cidade. Não experimentamos a piscina.

Contras: O pequeno-almoço tem pouca variedade. No entanto apresenta opções ocidentais e orientais.

Prós: Good hotel great breakfast clean and comfy

Prós: Location,staff, room everything! Stayed before and will again.

Contras: The breakfast was very limited. Not many options beyond rice and scrambled egg for hot food.

Prós: Pool is amazing, very near to the beach and great hospitality from the staff.

Contras: There is nothing here to dislike

Prós: The location were good, the staff are frindly, good price

Contras: The pool was small

Prós: Location

Contras: No live egg station in breakfast

Prós: We were provided rooms much early before standard chek in time.

Contras: No one came to show us rooms, which were far from reception.

Prós: The pool

Contras: Nothing

Prós: The breakfast is nice and the room clean

Contras: The first floor room balcony is useless

Prós: Breakfast and cleanliness

Contras: Nothing

Prós: The location both sides

Contras: Staff

Prós: Resort, buffet breakfast was fantastic. Staff friendly and attentive. Location was perfect.

Contras: 1 pool unfortunately closed during our stay but we're aware of this. Balcony overlooked the rubbish area and an old water tank tower which was ashame so in turn never sat on our balcony.

Prós: Breakfast each day was good however fruit selection was not changed regularly not much choice.

Contras: Pillows in rooms soft could not offer a firmer one. Great choice of pools but the smaller one should be adults only.

Prós: The pool and garden areas are clean and well maintained

Contras: Not the comfiest bed or pillows

Prós: This Hotel was an amazing location for anyone wanting the beach, nightlife and shops in Patong! Also very close to a wide variety of restaurants! The pools are amazing and very clean. Overall really happy with our stay here!

Prós: Great location

Contras: Insist on large deposit, wanted cash or if credit card takes a month to refund

Prós: Great rooms and facilities in a terrific location

Contras: No Fox Sports channels in rooms

Prós: The pool and location was perfect, couldn’t complain at all!

Contras: The rooms constantly smelt of cigarettes so had to have the air con switched off most of the stay or else the smell was unbearable for a non smoker which resulted in not the best sleep. My friends rooms shower was constantly over flowing to the point she could only turn the tap on for a minute, which resulted in her having to come and shower in our room every night. We did tell staff but they never fixed the problem.

Prós: Location, room locate, room size, quite, magnificent view, wifi.

Contras: The bathroom cleaning, there was black bacteria in the shower head and in the bath area.

Prós: The pool was great and very central location

Contras: Needs a bit of a Reno but that’s okay

Prós: Location Breakfasts Friendly people

Contras: No water cooler to fill water bottles. Sometimes the music at the pool which we could hear in our room was too loud and was duff duff house music more suitable for an all night disco then relaxing at a hotel!

Prós: Great location - it is in Nap Padong but tucked away a little from the usual craziness of the Soi Bangla. If you want the craziness, walk for 5 mins. Also at 2 mins walk you have the beach which is gorgeous and less crowded than the beach area close to bangla soi

Contras: Actually there is nothing that we didn't like

Prós: 5mins walk to Patong beach and around 20-25mins walk or 5mins TakTak to Big C (bustling hub of Patong) which is perfect. Breakfast have varied choices.

Contras: Take a decade to do the check in and we booked 5 superior rooms (not in the main building), 3 in 3rd floor with strong mold smells, 1 among these 3 rooms also found bugs in the bed. Each room with 1 key card only which is not enough and not allow visitors to charge they electronics while they go out.

Prós: Location Breakfast

Contras: There’s lots of hair in the shower drain.

Prós: The breakfast variety is great. Everyday there is new choices to choose from.

Contras: The swimming pool is a bit too small .

Prós: Pequeno almoço muito bom. Cama super confortável. Limpeza excelente. Decoração simples mas muito bonita. Staff super simpático, atencioso e sempre com um sorriso contagiante. O senhor que nos atendeu no serviço auxiliar de transferes e tours foi super profissional e fala muito bem inglês.

Contras: A vista do hotel.

Prós: Price was fair and location was good.

Contras: Have previously stayed at the hotel when it was The Nap but this time we were put in a separate building at the back of the hotel - the room was not as nice as the main building. Other guests (a large family) were quite loud and inconsiderate.

Prós: Breakfast is more abundant, close to the beach

Contras: 1. The hotel staff is inefficient: we should not be able to stay in the room for more than three hours after the check-in time; wasting our entire afternoon time 2.The cleaning staff cleaned the room and it was not very clean. I forgot to put a tip on the bed, so the room was completely cleaned. After the tip was cleaned, the room was still able to see what we threw. 3.After I had booked a new room and renewed for one night, I couldn't open the room door the next day, and the room was occupied by someone else. Going to the hotel front desk to deal with this matter, the front desk did not find the problem carefully, but blamed the customer, wasting me nearly three hours. 4.At the time of check-out, the front desk and the cleaning staff did not check the room. Actually, because we could not find two pairs of hotel slippers, we would not let us check out smoothly. ? ? We have never used hotel slippers. The hotel can't find slippers and ask us, which wastes us a lot of time. In addition, the check-out speed is very slow, so that customers can check and check if there is something missing in the hotel room before they can confirm the check-out. We are rushing to the airport, and the front desk has been delaying our time. 5.All in all, the entire stay experience was very poor and there was a lot of trouble every day, making the whole trip very unpleasant.

Prós: Breakfast was great, as Vegans we still had loads to choose from. Hotel is new and very clean. recommend getting a massage here and worthwhile at happy hour prices.

Contras: Everything was great

Prós: New modern , clean and the big balcony Location

Contras: Nothing that I didn’t like

Prós: A good hotel in a good location with very friendly and helpful staff. The facilities were all good and the breakfast was okay too. The room was very nice, it was quiet, spacious, comfortable and had plenty of storage space which we appreciated because this is not always the case in Thailand. I enjoyed my stay at the X2 Vibe and would recommend it to anyone coming to Patong Beach.

Contras: Sometimes there was a damp, musty smell in the room which seemed to cling to the bedding too although this may be because of the proximity of the room to the water as we had a splash-pool access room.

Prós: Location,Staff,Room Size

Contras: Nothing

Prós: As instalações e o serviço

Contras: O check-in esteve atrasado por cerca de 2 horas e a suíte nupcial não vale tanto a pena, na minha opinião.

Prós: The staff only

Contras: Far of Patong Beach and there is no supermarket near by what make the hotel rising his prices

Prós: O Hotel é excelente. O atendimento, limpeza, roupa de cama, toalhas...... impecável. O pessoal que dar apoio para chamar taxi/informações são excelentes, super educados e prestativos. A vista é lindíssima, piscina maravilhosa, SPA excelente tambem. O café da manhã maravilhoso.

Contras: Só uma observação, poderia ser um pouco mais iluminado o banheiro. Ficamos no quarto 5201.

Contras: I stayed two nights on there private villas and I checked in 5pm and I paid a big amount for the two nights. My flight was on the same day of my check out and they have asked me to book a room for extra day .... i paid full day amount for only 4hrs and I left the room 8pm heading to the airport...... which was shocking.

Prós: Location - Was nice being away from the hustle and bustle. Harun was amazing, he made an effort to get to know is.

Contras: More regular shuttle to patong - earliest one left at 11am. If you get a room closet to the front of the resort be prepared to hear alot of traffic.

Prós: Everything was amazing

Contras: I checked in very late the first day and the didn’t give me any extra hrs when I was suppose to check out even though the room was empty the next day. The front desk were saying we will charge etc amount if you didn’t check out ..... which absolutely not pro and not good for there reputation.

Prós: Beautiful views, comfortable rooms, great food, excellent staff. It’s close enough to Patong to enjoy the beach and nightlife but far enough for some peace and quiet.

Contras: No complaints

Prós: Great location

Contras: The rooms were dirty

Prós: The staff are friendly , the room and the breakfast are also great. Really value for money.

Contras: Nothing

Contras: So dark near the villa at night

Prós: The staff is very helpful specially Tim in the reception

Contras: No light in the room even if it’s a honey moon room .

Prós: A localização era excelente; muito perto da praia e da vida noturna. Café da manhã decente.

Contras: As camas eram toleráveis, mas desconfortáveis.

Prós: Great pools and pool view from room

Prós: The location was good five minutes walk to walking street

Contras: They didn’t give me the room that I ordered the room door was to loud and the hotel is too old the elevator was too much slow sometimes I had to wait for so long. I didn’t like it so much.

Prós: The gym, the view from the room was very good

Contras: Its a long walk to walking street

Prós: It's one of the best hotels in Phuket. I got a free upgrade since my room was having issues with a hot water facility. I approached the receptionist and she upgraded me to a superior Delux room with free of charge.

Prós: Views from our room were amazing, overlooked beach & Patong central. Hotel had a clean modern feel. Pool temp was perfect & refreshing. Excellent noise insulation as we never heard noise from other rooms or hallway. Wonderful staff.

Contras: A quiet mode on the air conditioner would have been handy when sleeping.

Prós: Location - building - sea view - team

Contras: AC Compressor was noise - Construction around hotel make stay not quite Also pillow was not good Breakfast was same like 2 years ago

Prós: The hotel location was good

Contras: The AC was making too much noise and also the shampoo, shower gel and soap wasn't enough in The bathroom and the stuff wasn't helpful

Prós: Amazing hotel, The wifi wasn't covering the full apartment, Talked to Mr. Bird at the reception and he took very quick action. in 15 minutes we had the signal covering all the apartment by installing a new router. what a good service. staff are very helpful, good location, breakfast was very good. It's my 2nd time in Phuket and this Hotel will be my 1st Option next year.

Contras: The fact there's nothing not to like :-)

Prós: The breakfast is amazing. Location is good. The room is clean. Bed is comfy. Hotel provides umbrellas when it is raining.

Contras: The air conditioning is so noisy in the room especially at night. We asked for a high floor room in advance but were offered one on the 8th floor as the rest were fully booked.

Prós: We appreciated the friendly staff, yummy breakfasts, pool area and the complementary cocktails at the bar. Thank you!

Prós: bellboy is the best staff in the hotel n also the only one i tips when i was in this hotel. the receptionist need to change!

Contras: booked a city view double room with remark higher floor non smoking, they gv me a ground floor room, same level with receptionist, n it's a carpark view, you just walk 1 step out to balcony then it's carpark! request to change room and they ask for a fee more than the payment i made. only after showing my bad mood, then they reluctantly to find they manager to change a room with upgrade fee, yet they give me a room with 2-single-bed merged "double" bed, and there is so many socket in the room while only 1 is working.... calling receptionist for adapter, send a wrong one, call again for change n said "another customer is requesting, we can't send to you now, please go 7-11 to buy one".... then i simply find housekeeping n they are able to provide one! so basically i was paying money so that i can a free bad mood holiday with my pregnant wife, don't come here as their staff seriously needs to retrain or go back to kindergarden to learn again!

Prós: Everything

Contras: Nothing

Prós: Super good value - if you need a clean bed & shower at a convenient location - with friendly staff, look no further

Contras: The hotel is sitting on a steep slope, not suitable for less mobile guests

Prós: Very good value for money. Just on the edge of town, 15 minute walk to the centre

Prós: The rooms were great. The bed was really comfortable. The bathroom is big and clean and modern. The location was really good

Contras: Some parts of the building smelled funny. The internet is really bad. WiFi is mega slow 1Mbps!! The pool is a bit smaller than it looks in the pictures. Also the water is not clear.

Prós: Location

Contras: Channels selection, breakfast was terrible

Prós: Location Room size Service

Contras: Difficult to cross busy road

Prós: Location was really good. the rooms were large and spacious.

Contras: the rooms are a little worn out. breakfast was mediocre.

Prós: Todo staff é excelente! Muito amigáveis e prestativos. O ambiente do hotel é excelente. Muito limpo e bem cuidado.

Contras: O café da manhã poderia ser um pouco melhor, mas também não é ruim. É simples!! Um segredo é que nem todos os itens estão à mostra, assim, quem quiser mais tem que solicitar o cardápio para os pedidos.

Prós: Resort was a great comfort and location was perfect for a quiet sleep

Prós: Do atendimento dos funcionários , muito atenciosos e simpáticos

Contras: Demora para fazer o chequin

Prós: Close to everything for us but also away from all the noise, staff were very friendly, the food and drinks were very reasonably priced.

Contras: Bed was super hard, the air conditioning leaked, the room smelt like mould and musty. The pool could do with a bit more of a clean from the algae.

Prós: The location was perfect. Room and the ambience of the hotel was just amazing.

Contras: Everything was good.