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it was modern and close to the night live it was still new and well looked after, modern and really neat
It was a fresh and new built hotel in the heart of Patong. Nice staff, good location, fresh.
Friendly stuff, pool
In-room facilities are great with many nice touches like, internet TV, Pay Per View TV, cosy bed, nice bath tub!
Very nice hotel
The location, the facilities and the staff.
really amazing - lovely hotel, great staff, really lived up to expectations and very convenient to the beach, shops, pubs etc
Easy accessibility 1.There are some things that need to be clarified for exp: I have request one of the hotel services to collect all the hotel dishes /cups as I don’t use them and after I did check out It turn to be that I was charged on my hotel bill and I have to go back and explain.
Private Swiming pool Air conditioning is very strong and direct on the bed
The location is excellent. The pool access rooms which are a few meters from the beach are also excellent. Its a bit expensive.
The room was good and spacy with a modern good layout. Same with furniture which was good. Based on the internet presentation, I expected to see the sea from the private pool! But no, that was covered with plants. You need to be an engineer to operate the lighting etc. They should focus more on guest service than just putting you in the room and then focus on the 12pm time when you have to leave. Based on internet presentation, you at least assume a TV of 42 inches! This is NOT the...
nI choose room with privet pool,its amazing and the hotel located in the patong shop area Nothing
The staff were friendly. Check in and check out was very easy. Centrally located and also right on the beach.Breakfasts were very good. I even had the General Manager come and ask if I was enjoying my stay , thats a first.
The staff were extremely friendly and the accommodation was fabulous, extremely luxurious with stunning contemporary design. A room with private access to the pool was sensational!
In general it was very nice hotel Bathroom without locks
Good location for shopping and beach. Very friendly dining room and cleaning staff. Very quiet rooms. Breakfasts boring and tasteless, not real fruit juices. Broken or non existant sun loungers around the pool. Poor pool area. No atmosphere in the hotel.
The views and closeness to the beach. Too noisy. Fireworks all night and very close to loud nightclub.
Calm and pleasant. Power failure.
The location is very good!! Also the facilities! I like the swimming pool.
My partner and I really enjoyed everything about Patong beach hotel. The buffet breakfast was awesome and the hotel staff there are very helpful and friendly. The only thing I did not like was that they were doing renevations to the part of the hotel which had the gym in it. Therefore when we stayed we had no gym which was a real let down as I need to maintian a high level of fitness for the life I lead away from holidays. I understand that we went in low season and that was the best time for renovations but it would have been alot easier if we were told it wasnt operational before booking.
Room was nice with large veranda and large bathroom! Hotel is placed very convenient area. The staffs did not tell us any important information. Almost staffs didn't say to us friendly greetings in the morning, in the afternoon and in the night during our staying even there were no other customers, if we didn't contact with them. I hope it will be done enough educations about hospitality comparing with any other hotels in Patong beach, which we visited for lunch or dinner.
Staff ,location and ammenties excellent and even though it was central which we did have a concern with noise at night before we left to find there was no noise issue at all. Nothing we would stay there again when we return to Phuket
location was the best,room was amazing once upgraded not enough sunbeds and pool in shade alot
The location and the room style. The internet use policies.
this hotel is value for money..love the cleanliness of the room..will recommend this hotel to others... customer service sucks!!
Different atmosphere offered by Cabana room style.
Pool area The bed was very hard and walls in the room need some paint touch ups- dirty. Rooms were a tad run down.
Friendliness & helpfulness of the staff.
The hotel was fantastic. First of all its location was perfect. It is the closest hotel to shopping center, bars, restaurants..etc with being right on the beach (you dont need to rent a sunbed). Bungalows were very large, clean and comfortable. Inside the hotel, it was so quiet and peaceful despite the noise of the city. Staff can speak English but it is really difficult to understand them. Although the spa was 4 times expensive than the ones in the city center, it was very impressive and it really counts (I've tried both). Breakfast was quite good. I think it is one of the best places to stay in Patong Beach Rooms need a little renovation. Especially towels and taps
Very good resort
Great location, it is hard to find a hotel like this n Patong beach. The bed wasn't very comfortable
the selections of food at Sala Bua and the swimming pool that facing the phatong beach.2 cafes available on the left and right side of the pool too. the kids pool too small .
The beach was very nice but I did not like the town and we had incredibly bad weather and so didn't make any tours. I normally prefer a more secluded beach or cultural location but was meeting family. The hotel was excellent. Hotel excellent
The staff, the room, the location.
free internet and staff smelly rooms through mould or dampness. dark rooms.
the see view no,nothing
all suites,good Hotel staff and Jacuzzi bath crock I haven't thought
I only like the layout of the room except for the jacuzzi.our room was on the 2nd floor overlooking the busy street of patong.no privacy n felt unsecured if we swim in the jacuzzi. The breakfast was not value for money does not taste good the food serve are cold
This hotel was great. Very nice staff, the room we stayed at was excellent and as described. Hotel is located in the middle of Bangla Road, so you have access to almost everything there. They live up to 5 stars.
The Hotel is very near to Shopping mall, which is good and easy to find variety of foods. And also, near to the beach. Room is clean, modern design, and quite big.
Great Location. The rooms are very tastefully done.Very comfortable stay.
bangala rood ful of gorls absolute no good
The hotel is a great value for money. Clean and have good service and average breakfast. Rooms are clean with nice design and the staff are helpfull. The hotel is 15 minutes far from the beach and the main road. The access to the hotel is not comfortable and its a bit hidden and not close.
The rooms very clean and nice, one key control everything, close to the center, nice smell and view to the swimming pool, smile everywhere in the hotel :) The rooms not isolated well, so you can hear your neighbors, no gym and facilities
staff were fantastic room was amazing a great location close to everything. no complaints an absolute gem!
the location and the staff never
Nothing!! Don´t even think to stay here!!!! The employes are really really rude!! The breakfast is very bad and the food is not fresh!! The rooms are not very clean and not as we see in the pics!! And on top of all we were asked to pay for a sheet!! Because there was a small stain due to a balm I used because of a mosquito bite!! And the location is really awfull... The hotel is surrounded by a really really dirty and smelly area and the beach is 15 minute walking! It literally ruined one day of our vacations because obviously we checked out immediatly and had to look up for another hotel!
Just the location and travel desk. The room was horrible. Bed was so hard that I had neck pain after 1st night itself. No clock. No double bed, they joined 2 single beds. No plug points. Entire hotel was smelly. AC was not so effective. Breakfast was OK.
Hotel staff were fantastic, the area was perfect for young people. The room was clean and comfortable.
It was a quick walk to the beach- less than 5 minutes away. Hotel didn't have a lot of amenities, but I knew that when I booked. It was affordable and in a decent location, so I was satisfied.
Good value for money in the center of Patong. Friendly staff, clear rooms. Very close to beach.Free of charge wi-fi. Hard mattress.
nice hotel + big room + good staff no pool ??
great location! very few minutes to the beach, nice room, best for solo and casual traveller. Yet it's among the small bars and massage shops.
the hotel is a two mins' walk from the beach and the room was really clean and neat. the air con was too weak. it's rather warm even when it was at its lowest. we were asked to pay another 300 baht just because we were late checking out for a mere half an hour. this 'rule' is not stated anywhere on their website nor were we told prior to it. the room has zero view, unless if you consider facing multiple rooms of another hotel, a view.
The wifi is not detected by my iPhone but after calling the reception. They claim it works for G floor but I doubt the 3rd floor router is working properly cause I can detect other wifi signals but not any of the 4 levels ( G,1,2,3) whenwe were in our room 302.
service was excellent and the staff were very friendly and helpful. internet let down the facility score more comfortable chairs needed in rooms, and a comfortable sitting area for reception. Internet access was so slow it was unusable and we were forced to leave the hotel to go to an internet cafe
The location is very nice and the staff same. The staff gave to another guests better price than my reservation by booking.com and explain to me the room is smaller but the difference of price is 40%less....better check by email before than bookin.com
very noisi conditioner and too noisi street
very central to bangla rd close to beach caution some rooms can be noisy as very close to bangla rd
Very nice friendly hotel, grat location
the location the office staff were unwilling to help with any problem and made me unhappy about my choice of hotels
The staff were very helpful and polite. The location is excelent being close to the beach and the nightlife The noise from bangla road can be heard at most times during the night and early morning
Best location, Breakfast is excellent, unlimited supply of bacons. Unclean surrounding/landscaping, earbud, hair dryer, toothpaste/brush not provided.
Close to the beach and the town, nice staff, nice tropical garden Noise from Bangla road during the night
It is very near to the beach. Very convenient as there is a lot of shopping, massage place and restaurants around. All within walking distance. The pool was full of leaves. the staff did clean it but not often enough. Dead insects were also found floating in the pool.
hotel staff are very nice, pretty swimming pools, good location. i am happy we choose a right hotel on booking.com.
We booked a duplex room for 4 ppl. The hotel is clean & comfortable and most importantly location. Overall we were quite happy with the hotel except for 2 shortcomings. One of the reception staff known as Nong was rude. Water heater was not working in one of our room.
Close to beach, shopping, restaurants, etc Some staff were not very friendly
The hotel is conveniently located, staying in the family room was very convenient for our family of 5. Hotel is near to beach, shopping and eatibg places. Access to beach however was via back alley which could have been cleaned up, more concisely made up n better directed. The rooms are thoughtfully furnished and comfortable. Housekeeping is only during certain hours of the day so it is best to plan to get housekeeping done in the rooms. Housekeeping is of acceptable standard. Daily buffet breakfast was good, my kids enjoyed the variety n cooked eggs. The staff could be better trained in procedures of admission to brief new arrivals. Mgt could vome up with a checklist and admission protocol so that new arrivals. They were not rude or anything but we had to ask questions to clarify. They could also have a concierge to give directions and guide new visitors better as receptionist were not so forthcoming on this area as well. With these 2 improvements am sure the good experience in staying at poppa will be better enhance.
staff friendy!! ^^ price abit higher
Excellen location, superp service and excellent overall
Very close to all discoteque. Cleaning not best.
Great location and friendly staff. Totally enjoyed staying there and would probably go back there again Breakfasts were predictable and boring. Older swimming pool needs some maintenance
Great location, good sized rooms, nice breakfast and comfortable rooms. Mini bar was reasonably priced Too much chlorine in the pool and no pamphlet in the room outlining hotel facilities.
It was a beautiful hotel - great ambience and location! Very conveniently located to beach, main shopping and sightseeing areas. It was set on a quieter road - away from the night time madness, but within 2 minutes walking distance to the area. Close to all the massage shops ... so nice to just walk over for a 1 hour thai massage and stroll back home for a good nights sleep! The breakfast was okay. The shower was crappy.
Good location, traditional thailand style, very sophisiticated decoration, good service Room is a bit smaller, but very warm
Service was great - polite, discreet and efficient; location is also superb, extremely central yet once inside it's very quiet. There could be a better pool-side service for drinks and food - rather than having to go look for someone
Nice hotel All think is nice in this hotel
O preço da diária e a simpatia do Staff. Não gostei de saber que estava sendo extorquido pelo simpático rapaz que vende os passeios na recepção do hotel. Encontrei um grupo de brasileiros em um dos passeios e fiquei sabendo que eles haviam pago 40% menos, comprando em quiosques espalhados pela cidade. Até o transfer out do hotel eu cancelei, pois me cobrariam 1200 baths (para sair do hotel às 5am), enquanto que na agência que fechei os outros passeios cobraram 550 baths. Para terem uma idéia, um passeio para Bond Island custou no hotel 2200baths por pessoa, enquanto os brasileiros que encontrei no passeio pagaram 1500 por pessoa. Isso me incomodou. Vivendo e aprentendo !!!