Café-da-manhã excelente. Boa infra-estrutura.
Qualidade em geral do Hotel e localização. A Internet não chegava no quarto, ofereceram para trocar de quarto, mas eu não quis, já estava com a mala desfeita e era tarde da noite. Para um Hotel de 5 estrelas e tradicional isto não deveria acontecer. Me atrapalhou bastante.
Instalações excelentes, ótimo café da manhã e restaurantes que valem à pena experimentar, além de funcionários atenciosos. O tamanho (pequeno) e a qualidade (duras) das toalhas de banho não condizem com o padrão do hotel.
Do conforto do quarto e dos restaurantes da recepção. O preço dos restaurantes dentro do hotel.
A simpatia do funcionários, o conforto do hotel, a arquitectura , sem muitos andares, o parque em frente, bem como a estação Damrtoor
Localização e conforto
Do atendimento, da limpeza e mimos dos quartos, da decoração e do conforto. Não
Da hospitalidade, dos restaurantes do hotel, do café da manhã, das lojas, da localização.
Very nice design, ethnic furnitures (Afrika or Asia), only 100m from the U-Bahn, located in a very quiet quarter in front of the zoo, kind staff not very close to the main sightseeings (15min underground from Jungfernstieg), but I have appreciated nevertheless the position
Nice location, near the zoo and aquarium. Interesting, if somewhat unusual, zoo-themed decor. A/C tripartite regulation could have been better.
Everyone was pleasant and professional. No problems at all. Lovely hotel for business or a holiday.
The Internet is blocked in some way that keeps me from being able to access my Outlook connection to my Exchange Server. This is toally unacceptable and I will not stay at this hotel until they remove this block and I advise all others who need a properly functioning Internet to also not stay at this hotel. My guess is that they have blocked the port on their server from accepting HTTPS connections. This was done by some complete IT idiot who simply wants to anger the hotel customers.
New, clean, quiet and well designed hotel close to the U-Bahn. Enthusiastic and competent staff.
The african themed room was very spacious and clean and the bathroomwas very big, good all round Had to park on road
Excellent value for money. Brand new hotel at very acceptable pricing. Nicely decorated, good facilities, quiet area of a busy city. Restaurant is of good standard, not too expensive. Hopefully, the hotel can keep up the good standard. Nothing
Good all-in hotel! Complete hotel.
Beautiful new hotel, close to the motorway but still quiet. Nice atmosphere, good food. Personnell was very helpful, even had a printed 8 km route for jogging in park area, which was highly appreciated. Price level a bit on the high side. Eur 15 for breakfast is over the top.
Welcoming and very helpful staff. The rooms were well appointed and the country theme was a bit of fun. Had lunch in the hotel which was very good if a little expensive.
kindness of staff you could not vote the room qualitiy (africa or asia)
Nice room, enough space, very clean, excellent daily service. Private parking available (very important, having seen the difficulty to park in Hamburg) My room's position at the top of the main staircase made it a little bit noisy in the evening.
The staff were extremely friendly and helpful. The room was light and airy and quiet. I thought the furniture in the room was a bit poor. It was maybe 20 years old and in need of replacing,,,,
Excellent hotel. Very nice and helpfull staff. New big rooms and good beds.
The hotel is located in one of Hamburgs most charming districts offering nice individual shops, cafes and restaurants close by. Also the city center is easily accessible by public transport.
The room was surprisingly elegant. I enjoyed the location on a tree lined street one block from a U-Bahn stop.
Free internet Das Smolka is not at standard of 4 star hotel. It should be rated 2 or 3 stars.
Small hotel athmosphere,location in beatiful part of city Some rooms require rfurbishment
Friendly service, spacious single rooms, classic old-school hotel - no 'design-hotel' pretentious, located in nice area of Hamburg
free internet limited dinner menu
Hotel Smolka is a very fine small boutique hotel. The rooms, the lounge, the breakfast, the service all spectacular. The location is superb! A one block walk to both the U1 and U3 train lines. Very convenient to both the center of Hamburg and to the airport. Plenty of nice places to eat within a short walk. In my view, a very good value for the money. Our entire experience was excellent! And, we will stay at the Hotel Smolka during our next visit to Hamburg. There is nothing to not like about Hotel Smolka!
Friendliness of staff and their willingness to meet with guest requests. Location of hotel is excellent for access to public transit. The pillow on the bed.
Clean and nice Hotel. Staff helpful and kind. Good connection to the city center by bus.
All staff were very friendly and helpful.
Room was already prepared although we arrived 9 am at the hotel. Coffee machine/ tee facility in the room missing
Absolutely great hotel! Perfect for business and leisure. The room was spacious and very clean. The hotel is functioning only since 6 months - we loved it! The hotel's interior design was very nice, the room's - as well. Great facilities for small children - finally a proper baby bed and not the usual camping beds! 1. The breakfast was nice but not matching the rest of the hotel's features. 2. It's 13 km away from the city centre - you definitely need a car.
Our stay was good. Very nice, comfortable rooms of good size. Nice beds and bathroom. Good services. A bit far from the city centre (10 km)
nice staff and service clogged sink
clean and very friendly workers
Proximidade do Centro de convenções
o staff e muito simpatico e solicito, o hotel e limpo e arrumado, tem internet gratis, nao tem barulho
Boa localização. Serviço eficiente.Instalações boas. Não.
quiet neighbourhood, breakfast, size of room,
Staff was superior
The staff were very helpful and they could all speak English. The hotel restaurant was excellent.
The vicinity, close to where I was visiting with my relatives. Pay TV was not up and running until our last day there, bath room fan not working properly, took forever to take the steam out after someone had showered.
Excellent location near the business district I operate in but located in a quiet suburban area. The best of both worlds. Staff and facilities are good.
Liked apartment style rooms - great for a longer stay to have a separate living area and small kitchen. Good breakfast buffet Also great facilities such as swimming pool, although did not get to use on this visit.
The building arhitecture with large spaces and the music that was playing in the holways.
The spacious rooms. I travelled with my baby daughter so we had plenty of space. I liked the buffet breakfast and friendly staff. The location was excellent near the Tier Park and U Bahn. No kettle, tea cups etc. Would have liked a bath tub. Sofas too hard and no cushions - had to use the one in the bedroom.
Friendly, helpful staff. Large, clean rooms. Substantial buffet breakfast. Very near the underground. I got more than I expected.
Spacious and compact apartment style rooms were great! Breakfast was excellent. Waitressing staff were particularly nice and child friendly Would have loved if there had been a computer terminal to access the internet as didn't bring my laptop. Also didn't like the fact that the kitchenette in our room didn't have basic kettle or cutlery or delf as standard
helpful staff. big room. close to U-bahn station. some facilities look like a hospital.
The room was very clean, bed comfortable, there was enough space. The breakfast buffet looked very nice and good selection of bread was served.
Nice and quiet location, very clean, spacious room. We booked a standard double room but got nice apartments with a kitchen. Better than we could expect!!! Free car parking just round the corner.
The staff is extremely friendly and welcoming. You must have an excellent HRM department.
Fixed 12 euro breakfast Bath, but no shower in room
The location. Nice quiet area at walkable distance from the center. Internet costs a fee of 15 euro per night. Draught beer was not very good (warm). No dining facilities
Staff was very friendly and helpful. The location was good. Nearby resaurants were great. The rooms were comfortable. I am glad they were not such modern design with no character.
no internal access to hotel from garage. no loading and unloading of baggage infront of hotel (too many cars parked). no a/c in rooms.
Hotel Vorbach is quirky but nice - very friendly, helpful staff and situated in a quiet, residential part of town within 15 mins walking distance of shops and town centre.
I think it is sightly expensive for a 3 star hotel in Hamburg. E.g. Breakfast could be included the price.
Comfortable, neat Very limited contact with the receptionist and lack of information
All was ok. No Internet acces in our room.
The room was nice sized, esp for Europe. Close to the sights of Hamburg. Very basic room and it was not clean. No clock in room. No ambiance to the hotel.
People at the front desk are very helpful and attentive to those who need help. It would be better if they don't switch off the internet connection when the late shift staff leaves at around 10 - 10:30 pm, as this is the peak time people want to get connected after a long day out.