Beautiful Hotel combining "old" stones to modern/design furniture. Very clean, quite and staff very friendly. Great lounge bar and Restaurant is excellent. Location is ok as well, walking distance to centre +/- 20 min, but S-Bahn station just around the corner.
They had blocked funds in my credit card for two weeks as guarantie of stay, and asked to pay final bill when leaving. In result I have to spend double price
Excellent. It was four star and the price was 3 star but I believe that this was the hotel had just opened. I suspect that the price will increase.
The restaurant was fantastic. Excellent food & service. breakfast was a bit expensive and free WIFI only available in lobby/bar.
Building, architecture, interiors, brunch, helpful and positive staff. Cocktails at the bar deserve to be better. Lighting there was poor.
Everything was good but the breakfast was excellent
everything was great
Water-tower location and design/decor. Location is hard to find (if driving, get detailed instructions) and a bit of a walk from the center.
every thing a very spesiel hotel
Exterior design of building and interior design of rooms and communal parts. Breakfast buffet varied and plentiful.
It was well located and there is free public transport on the underground with your room card. The first night we were provided with 3 double rooms having requested 3 twin rooms, which we were moved to the second day. Also breakfast is not included in the price but you are given breakfast vouchers with your room key at check in and are charged for breakfast whether you have it or not. Staff were very unhelpful when we were checking out and laughed at us when we questioned this.
24 Hour bar where one could relax
Ease of location Bistro food poor choice. Quality of bed quilt and pollows absolute rubbish.
Hotel is centrally located in Altona and close to train station Internet rate quoted price excluding breakfast, but breakfast charged at full rate if taken or not
it was clean, near the train station, friendly staff.
It s not possible to secure motorbikes Parking only for cars
Free public transport card, proximiy subway Standard room: plastic bathroom, fixed standard furniture
Very clean. People at reception where very polite and breakfast was good. The free travel card is a strong plus None real bad points really. It's a business hotel so it lacks a bit of personality. However, I was travelling with work
We booked "smoking room" by internet but we was told to stay "non-smoking room".
Great location nex to Altona staion. Nice quiet modern hotel. Make sure you get a breakfast voucher if you have paid in advance . Otherwise they will try to make you pay again......!!
This is a basic, chain hotel near the Rieperbahn. We stayed one night just to see the Rieperbahn and that is the only reason to stay at this hotel. It is clean and safe but not comfortable. The room was just too small to enjoy the stay.
The location. N/A
Facilities were good for a budget hotel.The staff were very helpful and the facilities were clean.
Ease to rail travel. A Microwave and tea making facilities should be provided in all rooms. More information on the local area provided to rooms - value for money restuarants etc.
It was clean, and the people were nice, and it was close to the subway It mentioned 'wireless internet' as part of the room ammenities, but it didn't mention that is was 30 euros a day, which isn't vary fair in my opinion cause that is a big part of why I booked that particular hotel.
great hotel for city and night life easy to get to from airport none
Good location and excellent for travelling to other parts of the city.
the room is kept clean and the staff is very accomodating
Clean and cheap
friendly, close to the city center toilets not cleaned beds broken
Keen and friendly young staff. Food of good quality and value (excellent Caesar salad; good breakfast). Stylish modern design. Huge room. Nice bar. Free internet access. Enjoyed staying there. Location is in a rather run-down area away from city centre (which helps to keep the price down, but wouldn't suit everyone. Fitness room poorly equipped for a hotel of this quality: didn't even have a treadmill. Bathrooms well furnished, but the showers were unusually cramped.
I'm a frequent traveller (in average 1-2 night per week in a hotel), but unfortunately HH Boston is a rare example of excellence in the hotel world. From arrival til departure only the best possible service, food, room. And that without costing one arm and a leg... I can't await to get back soon ! There was absolutely no such thing !
Helpful staff and chic design of hotel rooms and lobby area.
nice, spacious and clean hotel room & bathroom, quiet, very friendly personnel further away from city center as expected
the large room and the special decoration no swimming pool
The staff was really nice and frinedly!!! Location is ok but for somebody who wants to be close to the center (Jungfernstieg etc.) there are probably better options in the city center
design, new hotel, bar, wireless facilities location not optimal
The facilities are very nice and the rooms are large. The housekeeping was not great. They sometimes would forget to bring towels.
Personal reception, great rooms and shower, good breakfast noise of the elavator in the room.
short distance to the train station
Enjoyed the Miniatur Wundeland which is the reason we stopped in Hamburg. The location was easy to get to and the hotel staff helped guide us there so we had no worries of traveling around Hamburg. The location was good for us since we traveled by train.
Correctness of staff and comfy rooms No parking despite booking.com stated there would be
I like the friendliness of ALL the staff that I met. All of them make me feel very welcomed. I find the soap container to be placed too far from the shower area making it very difficult to reach during shower. Otherwise, the room is perfect.
Clean, friendly, quick service during breakfast, good location. No air conditioning in room, only noisy fan. Don't stay in this hotel when it is hot outside. When it is cool outside, I will come back.
I'ts close location to the Autobahn Parking space in Hotel Compounds is very restricted
Brilliant location and good value. No
decent location, and the staff were friendly enough, close to the S-Bahn and overground services, and very convenient for the Nordbank Arena. my room - very small bed, I had to pull the mattress onto the floor to be able to fully lie on it. a very very small room, also very warm room, no air conditioning (that I could see) and since the room was on the ground floor, facing the road and train station, I couldn't open the window. I had a poor night's sleep.
The position of the hotel
hotel staff were very helpful, room was clean and comfortable
nice location with lots of nice cafes and restaurants. Easy connection with public transport to the center. For a 4 stars hotel Nordic Hotel Domicil is very shabby and old. Its more like a 3 stars budget hotel. We reserved a 3 person bedroom so that our 4 year old dauther would have her own bed, we got a room with 2 separate beds and one camping bed in the middle. The camping bed was so old that the springs was jumping out. For our 4 months old baby we got a baby bed that she could not sleep in since the middle leg at the bottom was sticking up. So we ended up sleeping all 4 in the two separate beds we pushed together since the manager was not available until the next morning.
Staff was prepared and came up with a better solution on our booking on arrivals. They got free internet that worked fast and had a very good breakfast
The needed refurbishment is going on reception should also happen in room. Recptionist was great and very helpful
The room was very spacious and comfortable. The rate was very reasonable for the facilities provided. I was able to have breakfast on an outside terrace on the fifth floor with a fantastic view of the city and harbour. Whilst a little way out of the centre public transport is excellent in Hamburg and a bus for either the U-Bahn or the city centre stopped every few minutes directly outside the hotel. The hotel is only 5 minutes from the Schanzenviertel which has a great selection of whacky bars and restaurants. The room was not air-conditioned and temperatures rose to 33 degrees while I was there.
interesting location poor breakfast as a lot of guests had their breakfast at 830 hours and tha personnel did not provide enough at the breakfast buffet
The underground car park was a huge benefit and made us feel our car was completely safe. This did cost £7 extra. The out of date bathroom was surface clean, as was the bed linen but the carpet looked like it hadn't been cleaned in years (although I think it needs replacing). The beds were also in need of replacement. Altogether I think this hotel was out of date and in desperate need of refurbishment. Very disappointing for the money we paid!
The hotel is not very close to the center, a few bus stations from the s-bahn station Holsterstrasse. The good thing: unlimited free Internet. It is time to make a renovation in the hotel. Also they should bye a better Internet rooter.
Not a thing Everything dirty , unfriendly staff
Nice room and minibar. Bikes were offered to stall in garage The bed was not so comfortable, size ok, but hard sleeping.
The Staff was very kind and helpfull dusty room old shower / toilett facilities no lift into the 6th floor so i had to carry my suitcase up the stairs in general its a very old hotel, carpets in the hallways are dirty and smelly overpriced for what u get
Easy access to the old town by bus #3
Good selection for breakfast. Free fixed pc internet. No restaurant and not much in the area. Small, indifferent bar.
Superb service, super restaurant, good public transportation to city center, comfortable Way to room was unwieldy
The quiet neighbouring area.... This old hotel could have been a traditional place with 19C mood but the hotel owner seems to have renovated it into a luxruious and rich but souless place--in terms of the hotel's interior and the service of the staff. I feel like I am staying at any of 5-star hotels in downtown of a big metropolitan city like New York, Singapore, Tokyo or Seoul. No touch of Hamburg.
All staff were very friendly and helpful. Great German wines in the bar.
Hotel has an excellent location and wonderful staff very attentive to every detail. I travel about 160 days a year so I stay in hotels as much as I stay at home. This hotel is one of the nicest I stayed in. In the little restaurant they allowed smoking which can ruin a great dinner
Good atmosphere The fact that some rooms are located in another building(s) across the streets.
I thought the staff were very attentive, helpful, friendly - always smiling/genuine and professional. The atmosphere was welcoming and not at all pretentious. The breakfast was delicious and the wine selection at Kleines Jacob was impressive. The overall stay was extremely pleasant, and I would defiinitely go back. I would have liked it if the shuttle bus option was available throughout the day or at least all morning. Also the juice at breakfast should be freshly pressed for a hotel of this standard.
The hotel is located along the Elbe river, in a quiet neighborhood outside the center, which we enjoyed very much as wanted to have a peaceful relaxing stay The deco, the friendliness of the staff, the atmosphere, value added services (arrangement for 'surprise' birthday cake, cleaning of the car windows overnight in garage, just to list a fewe) etc etc were just fantastic ...this is certainly a top quality hotel. We were looking forward to dining at their restaurant as they had good reviews. We tried to make a reservation upon arrival but were told that it was fully booked for the next two days. At the end, the waitlist had cleared and we had a dinner there but were not too impressed with the quality - and we thought 4.5 hours for 4 course dinner was a little too long. Surely there are people who enjoy long dinner but we thought they could consult the guests as 45min waiting time between the courses is rather unusual. Also, we was told that as the menu was hand written (which is nice), they needed to have 2 day priopr notice to prepare a 'lady's menu' which we thought was quite surprising for the restaurant of that reputation/price.
Definitely an off-the-beaten-track, cosy and quaint haven of peace away from the bustling atmosphere of a modern and big city like Hamburg - hotel offerred to pick me up from the nearest train station
Do facto de haver Internet Wireless, e dos quartos terem aquecimento. Acho que os quartos deveriam ter estores ou cortinas opacas, devido a luz de manhã, mas deve ser uma coisa característica da Alemanha, porque não vi estores em lado nenhum.
Close to many bars and markets (and not noisy). The room is very small and old. Far from the old city. No fridge.
Walking distance to parks and to the city center and to the river Elbe. Good design. Hotel staff during the breakfast (which is a fantastic buffet) is not up to the standard the hotel does represent
excellent design slightly out of the way from the city center
The friendlyness and service of the people. For us, with two kids, it has been great staying. Nevertheless there is no indoor swimmingpool and no playground in the hotel... The rooms were a bit dry (because of the clima?)...
Size and design of the room, the restaurant There is no gym in the hotel. You need to pay 15 eur to be able to use nearby gym (I think this should be included in the room rate).
Cool design, nice ambiance, very spacious, attentive, polite and discreet service, great restaurant, easy access to airport. The heat! In the summer the hotel gets very hot and it is not comfortable o sleep. I do not like air conditioning as it is usually noisy however i think you need to do something about the temperature in the hotel. I have friends who will not stay at the Gaswerk only bocause it gets too hot, otherwise they like the place.
The room was not the booked room. All personnel rather unfriendly and unwilling to help. Motel atmosphere in parts almost prison-like. Rooms missing any warmth or eye for details. Overall disappointing and not living up to what the pictures promise.
The style and the good staff the price
I enjoyed everything. Staff works perfectly, breakfast is absolutely full, big size of the rooms. Quiet district around and easy road to city center, main shopping streets. If you want to be in the center this hotel is not yours for these purposes.
Great ambiance and very friendly people.
the electric blinds making room so dark when sleeping. nothing to comment on
Location- short walking distance to Hamburg Messe, a lot of bars and restaurants in the vicinity, clean and well designed rooms.
sereen area,great rooftop view for breakfast with nice food
Excellent and very clean, all new rooms. A delightfull stay. Recommend to all.
Friendly staff; good location for St Pauli district of Hamburg; lots of restaurants in the vicinity.
A private Hotel/B&B with a personal touch. Great design rooms and appartments, all well planned and thought through. Great location for a city break, Hamburg's young and urban neighbourhoods around the corner. L-O-V-E-L-Y Rooms are on the small side, though not too much so. Breakfast is on the 5th floor, and although the terrace is great, it is way up w/out an elevator. Watch out with toddlers or much bagagge, try to get a room uin the 1st floor.
Nice place. Breakfest opens only at 8.00. Not suitable for business.
It was a 10 minute walk from the S-bahn station (which was 2 stops away from the central station). The staff was extremely helpful and friendly. There is no elevator, so you have to be fit enough or have light enough luggage to manage up 2-3 flights of stairs.
A mervellous hotel and very very comfy. We have reserved apartment Eppendorf, extremely nice and comfortable. All the necessary facilities are handy.
area was nice. quiet retreat in a busy district. breakfast starts not before 8am - quite late if you are on a business trip
Friendlyness of the hotel staff, rooms are huge! Location could be better!
Friendly personnel, nice clean large room (for 3), good and reasonably quiet environment. Breakfast OK. Nothing exceptionel, nothing not good. Can be recommended
Good location and friendly, helpful staff
Very nice breakfast I booked a room that slept 3 and got a room that slept 2 & I was charged for on site parking but not advised that it was an extra cost
Big and very clean rooms; Very good location for business trips; Very polite staff Some persons of the staff do not speak english
close to public transportation
The room was very nice, functional, quiet and clean. The free wireless access to internet was an important asset. The breakfast was of good quality. The receptionist was not overbearing friendly and not very well informed about restaurants and other facilities near to the hotel.
Good facilities & excellent breakfast No British TV channels
Relatively small hotel with friendly staff. Good location
Nice to be in a non smoking Hotel- Good location close to subway station called Sternshanze. Internet was perfet using my computer.
good price and location next to the fair
Need to increase quality, wireless internet connection needed to be provide Staff's response
staff was friendly and spoke good English the showers and baths are shared, it is not a major issue, though it would be handy if at least one out of two was inside the rooms
It was clean - mostly everything else - no parking, not possible to use credit card, horrible bed, contruction site outside the window, no breakfast
Cheap and cheerful Out of the way
Superbude St. Pauli was the most amazing Hostel I have stayed in so far (I have stayed in quiet a lot hostels in Europe and abroad). It opened in the beginning of 2012 and everything is new... very new and clean shower and toilets... very good beds... lovely style throughout the whole hostel! Someone has really been thinking about the whole concept and the implementation is just perfect! For my next stay in Hamburg, I'll definately go for it! Can't say anything about the breakfast, cause I didn't have any. Guests in the hostel varied from young backpackers to families with kids and we even saw an old couple...
Good vibe ; Very friendly staff, very helpfull with the children; Nice big rooms; Enjoyable place
Freundliches Personal, der Preis ist in Ordnung, angenehmes Zimmer die Bettdecken waren leider ziemlich schlecht und führten zu Schwitzanfällen.
The room design and the food (dinner). The food was excellent and the reception staff were very helpfull. I think that breakfast is a bit pricey
Room was comfortable, large, stylish. Free internet was very nice. Free wifi would be good (the internet connection is wired).
Great modern design hotel without spending a fortune. Lovely helpful staff and nice clean room with great bathrom. Not right in the centre but an easy taxi ride in so not problem getting around from there. Lots of parking, overall a great hotel.
Great hotel, large room. Plenty of space for a family with 3 young children (4,3,1).
In a business area but close to enterntainement areas (with public transport, s-bahn). A bit impersonal, design can look cheap sometimes.
design, furnitures used, restaurant was definitely not like typical hotel-restaurant, but a very nice & cosy one.
The Style - cool and Funky Limited amenities - TV simple, no HI FI, few treats