Avaliações de hóspedes
Avaliação geral
7,9
Bom
Baseado em 1 343 avaliações
Global
7,9
A embarcar
7,8
Conforto
7,9
Tripulação
8,3
Entretenimento
7,8
Comida
7,7
Saltar para o conteúdo principal
Avaliações de viajantes sobre a Hainan Airlines
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
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5,3
Great value but subpar equipment and service
Prós: I appreciated the price, movie selection, and consider the food adequate
Contras: The crew, with a single exception of a male attendant, was unhelpful and even apparently unhappy with being in the flight. The plane did not have soap in the toilets. The entertainment equipment did not work properly.
avaliação de
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10,0
海南航空， 不错！
Prós: 第一次乘坐海南航空公司的班机，从美国回北京。感觉是服务好， 周全， 空姐态度好。
avaliação de
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6,6
Decent, but not great
Prós: Excellent crew, clear announcements in both English and Chinese, decent food and entertainment.
Contras: Hectic boarding process that required taking a bus and everyone pushing and shoving to board the plane in no particular order. Stayed on the tarmac for 2 hours before taking off and did not recieve frequent updates. When the seat in front of you is fully reclined you have essentially zero space.
avaliação de
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7,0
Overall OK experience
Prós: Direct flight with cheap price. Good entertainment program selection.
Contras: Small seat. Only serving two meals during a 14 hour flight.
avaliação de
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8,0
Check in staff didn’t know the lounge was closed plus sent us to wrong
Prós: Great crew and good service
Contras: Check in staff ...lazy...gave us wrong information regarding our seats and the lounge....not good
avaliação de
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9,3
Prós: Service
Contras: Delay
avaliação de
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5,6
Prós: The food was fine
Contras: Terribly delayed, they could do better informing people about why we got so many hours delayed. When we got to Shanhai there was not HAinan support at all for the lodging the airline provides for the connection.
avaliação de
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4,6
Contras: Just happy to be on any flight back to LAX. Once on the plane, Hainan was good and I would fly them again.
avaliação de
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6,6
Sea to shanghai
Prós: Service was awesome
Contras: Inflight entertainment has a limited selection
avaliação de
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9,6
What a pleasant surprise
Prós: Not knowing much about this airline, I was pleasantly surprised with the short flight from Edinburgh to Dublin. Sorry all you plane geeks, I don't know what model aircraft it was, but I was seated in the middle of a 2-3-2 arrangement. Boarding was speedy, staff pleasant and even offered a sandwich in the short hop. Seats were comfortable and being early on a Saturday morning, it was not fully packed. This meant that getting off was not a chore. I'd definitely use them again and wouldn't hesitate in recommending you use them for the sort flight like I made.
Contras: The only issue that marks them down was the lack of on line check in for the flight (Edinburgh to Dublin). Despite that, checking in via a traditional route was efficient and done with a smile.
avaliação de
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10,0
transfer service
Prós: to have transfer personalized service was an excellent service and great relief, because I didn't known the airport, had to pick luggages, then change terminal and check in again. the person walked along with me, all the way. she was kind, caring, and helpful.
avaliação de
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6,6
Prós: The direct flight to San Jose The entertainment
Contras: Food was terrible, inedible actually. It is not because I dont like chinese food... I have spent months (on multiple occasions) traveling the country and love the food, even the weird stuff. Thank God my wife and I always come prepared with snacks when we travel.
avaliação de
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10,0
海南航空， 不错！
Prós: 第一次乘坐海南航空公司的班机，从美国回北京。感觉是服务好， 周全， 空姐态度好。
avaliação de
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9,3
Prós: Service
Contras: Delay
avaliação de
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9,6
What a pleasant surprise
Prós: Not knowing much about this airline, I was pleasantly surprised with the short flight from Edinburgh to Dublin. Sorry all you plane geeks, I don't know what model aircraft it was, but I was seated in the middle of a 2-3-2 arrangement. Boarding was speedy, staff pleasant and even offered a sandwich in the short hop. Seats were comfortable and being early on a Saturday morning, it was not fully packed. This meant that getting off was not a chore. I'd definitely use them again and wouldn't hesitate in recommending you use them for the sort flight like I made.
Contras: The only issue that marks them down was the lack of on line check in for the flight (Edinburgh to Dublin). Despite that, checking in via a traditional route was efficient and done with a smile.
avaliação de
-
10,0
transfer service
Prós: to have transfer personalized service was an excellent service and great relief, because I didn't known the airport, had to pick luggages, then change terminal and check in again. the person walked along with me, all the way. she was kind, caring, and helpful.
avaliação de
-
6,6
Decent, but not great
Prós: Excellent crew, clear announcements in both English and Chinese, decent food and entertainment.
Contras: Hectic boarding process that required taking a bus and everyone pushing and shoving to board the plane in no particular order. Stayed on the tarmac for 2 hours before taking off and did not recieve frequent updates. When the seat in front of you is fully reclined you have essentially zero space.
avaliação de
-
7,0
Overall OK experience
Prós: Direct flight with cheap price. Good entertainment program selection.
Contras: Small seat. Only serving two meals during a 14 hour flight.
avaliação de
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8,0
Check in staff didn’t know the lounge was closed plus sent us to wrong
Prós: Great crew and good service
Contras: Check in staff ...lazy...gave us wrong information regarding our seats and the lounge....not good
avaliação de
-
6,6
Sea to shanghai
Prós: Service was awesome
Contras: Inflight entertainment has a limited selection
avaliação de
-
6,6
Prós: The direct flight to San Jose The entertainment
Contras: Food was terrible, inedible actually. It is not because I dont like chinese food... I have spent months (on multiple occasions) traveling the country and love the food, even the weird stuff. Thank God my wife and I always come prepared with snacks when we travel.
avaliação de
-
5,3
Great value but subpar equipment and service
Prós: I appreciated the price, movie selection, and consider the food adequate
Contras: The crew, with a single exception of a male attendant, was unhelpful and even apparently unhappy with being in the flight. The plane did not have soap in the toilets. The entertainment equipment did not work properly.
avaliação de
-
5,6
Prós: The food was fine
Contras: Terribly delayed, they could do better informing people about why we got so many hours delayed. When we got to Shanhai there was not HAinan support at all for the lodging the airline provides for the connection.
avaliação de
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4,6
Contras: Just happy to be on any flight back to LAX. Once on the plane, Hainan was good and I would fly them again.
avaliação de
Estado do voo
Mapa de rotas da Hainan Airlines
Rotas de voos populares
Voo
Origem
Destino
domingo
segunda
terça
quarta
quinta
sexta
sábado
D
S
T
Q
Q
S
S
7351
Guangzhou
CAN
Chengdu
CTU
7213
Guangzhou
CAN
Nanjing
NKG
7310
Guangzhou
CAN
Taiyuan
TYN
7825
Zhengzhou
CGO
Dalian
DLC
7826
Zhengzhou
CGO
Urumqi
URC
7333
Changsha
CSX
Ningbo
NGB
7487
Changsha
CSX
Xangai
PVG
7527
Changsha
CSX
Jinan
TNA
7352
Chengdu
CTU
Guangzhou
CAN
7826
Dalian
DLC
Zhengzhou
CGO
7108
Yan'an
ENY
Pequim
PEK
7301
Haikou
HAK
Shijiazhuang
SJW
7896
Hangzhou
HGH
Xi'an
XIY
7867
Yinchuan
INC
Xi'an
XIY
7460
Kunming
KMG
Changsha
CSX
7522
Guiyang
KWE
Taiyuan
TYN
7334
Ningbo
NGB
Changsha
CSX
7114
Nanjing
NKG
Guangzhou
CAN
7488
Xangai
PVG
Changsha
CSX
7330
Shenyang
SHE
Taiyuan
TYN
7301
Shijiazhuang
SJW
Harbin
HRB
7528
Jinan
TNA
Changsha
CSX
7821
Jinan
TNA
Shenyang
SHE
7330
Taiyuan
TYN
Changsha
CSX
7522
Taiyuan
TYN
Dalian
DLC
7825
Urumqi
URC
Zhengzhou
CGO
7821
Urumqi
URC
Jinan
TNA
7895
Urumqi
URC
Xi'an
XIY
7867
Xi'an
XIY
Guangzhou
CAN
7895
Xi'an
XIY
Hangzhou
HGH
7896
Xi'an
XIY
Urumqi
URC
7107
Pequim
PEK
Yan'an
ENY
7198
Xangai
PVG
Taiyuan
TYN
7326
Shenzhen
SZX
Taiyuan
TYN
7197
Taiyuan
TYN
Xangai
PVG
7329
Changsha
CSX
Taiyuan
TYN
7329
Taiyuan
TYN
Shenyang
SHE
6279
Haikou
HAK
Shenzhen
SZX
7325
Taiyuan
TYN
Shenzhen
SZX
7731
Shenzhen
SZX
Chengdu
CTU
7761
Guangzhou
CAN
Hangzhou
HGH
7868
Guangzhou
CAN
Xi'an
XIY
7521
Dalian
DLC
Taiyuan
TYN
7511
Haikou
HAK
Hengyang
HNY
7533
Haikou
HAK
Guilin
KWL
7762
Hangzhou
HGH
Guangzhou
CAN
7511
Hengyang
HNY
Taiyuan
TYN
7667
Nanchang
KHN
Hohhot
HET
7534
Guilin
KWL
Haikou
HAK
7533
Guilin
KWL
Lanzhou
LHW
7534
Lanzhou
LHW
Guilin
KWL
7667
Sanya
SYX
Nanchang
KHN
7309
Taiyuan
TYN
Guangzhou
CAN
7521
Taiyuan
TYN
Guiyang
KWE
7868
Xi'an
XIY
Yinchuan
INC
7047
Haikou
HAK
Xiamen
XMN
7047
Xiamen
XMN
Shenyang
SHE
7459
Changsha
CSX
Kunming
KMG
7117
Haikou
HAK
Changsha
CSX
7722
Ningbo
NGB
Shenzhen
SZX
7475
Xangai
PVG
Chongqing
CKG
7822
Shenyang
SHE
Jinan
TNA
7188
Sanming
SQJ
Wuhan
WUH
7722
Qingdao
TAO
Ningbo
NGB
7822
Jinan
TNA
Urumqi
URC
7188
Wuhan
WUH
Pequim
PEK
7358
Chongqing
CKG
Shenzhen
SZX
7740
Zhengzhou
CGO
Guangzhou
CAN
6280
Shenzhen
SZX
Haikou
HAK
7380
Xuzhou
XUZ
Changsha
CSX
7048
Shenyang
SHE
Xiamen
XMN
7048
Xiamen
XMN
Haikou
HAK
7874
Shenzhen
SZX
Xi'an
XIY
7873
Xi'an
XIY
Shenzhen
SZX
8758
Toronto
YYZ
Saskatoon
YXE
7571
Guangzhou
CAN
Hefei
HFE
7572
Dalian
DLC
Hefei
HFE
7104
Dalian
DLC
Pequim
PEK
7572
Hefei
HFE
Guangzhou
CAN
7571
Hefei
HFE
Dalian
DLC
Rotas de voos mais procuradas
Principais aeroportos em que a Hainan Airlines opera
- Aeroporto de Pequim Capital (PEK)
- Aeroporto de Guangzhou Baiyun (CAN)
- Aeroporto de Shenzhen (SZX)
- Aeroporto de Toronto Pearson Intl (YYZ)
- Aeroporto de Xi'an Xianyang (XIY)
- Aeroporto de Bruxelas Bruxelles-National e outros aeroportos (BRU)
- Aeroporto de Haikou Meilan International (HAK)
- Aeroporto de Hong Kong Intl (HKG)
- Aeroporto de Chongqing (CKG)
- Aeroporto de Xangai Pu Dong (PVG)
- Aeroporto de Hangzhou (HGH)
- Aeroporto de Roma Fiumicino (FCO)
- Aeroporto de Calgary (YYC)
- Aeroporto de Chengdu (CTU)
- Aeroporto de Nanjing Lukou International (NKG)
Informações de contacto da Hainan Airlines
- HU Código IATA
- +86 898 6673 9801 Ligue
- hainanairlines.com Visite
Dados sobre o estado do voo, cancelamentos e atrasos fornecidos por Flightstats.com. Os dados da Flightstats podem conter erros. Confirme sempre a informação indicada aqui com a companhia aérea.
