Design e pequeno almoço Janela do quarto mal vedada deixando entrar o frio e toalhas de banho completamente rotas (Inadmissível)
Custo benefício muito bom. Quarto amplo e com todas as necessidades para um casal jovem. Não
Localização, facilidade de chegar e sair, tanto à pé quanto de carro. Sendo uma rede grande de hotel, não existe aquel "calor" humano. Mas não tenho queixa.
Conforto Não, cumpriu expectativa de hotel padronizado
localização excelente, conforto e o maravilhoso café da manhã
Os custos relativos a pequeno almoço e garagem superaram 50% dos custos totais da estadia.
Gostei da localização, da simpatia dos funcionários, da facilidade da comunicação (inglês e francês, fluentes).
A proximidade com o centro histórico de Freiburg e a disponibilidade do uso de internet grátis O preço do café da manhã (muito alto para o padrão) e a falta de sinalização do hotel para quem chega de carro com a indicação do endereço fornecido pelo "booking.com" (atrás do hotel)
Os funcionarios foram de uma atençao incrivel. Falam ingles e frances fluentemente o que facilita nossa vida, porque alemao é demais. Quartos limpos, cafe da manha muito bom. Voltarei com certeza ao Mercure de Freiburg.
A localização e a internet grátis 24h/24h Ar condicionado!
O hotel é excelente. O atendimento é extremamente atencioso. O hotel é muito bem localizado. Observa-se extremo bom gosto e cuidado na apresentação das dependências. Não há o que ressalvar de negativo.
Da centralidade, por estar directo sobre a praça central da cidade. Falta incluir solução de estacionamento, pois alguns parques fecham ao domingo...
Localização, serviço, pequeno almoço, conforto.
Conforto do quarto, localização
A comida do restaurante e muito boa>o servico das mesas pode melhorar
O profissionalismo, a simpatia e a dona ser portuguesa
localização, hotel familiar, simpatia, quarto e banheiro amplos, estacionamento proximo, internet sem fio, bom café da manhã, ótimo restaurante
O quarto era espaçoso e limpo. Os donos do hotel são super gentis e solícitos. A localização não poderia ser melhor.
localização primorosa, quarto agradavel cafá da manhã não pode ir só até as 9 hs, isso paraece oportunismo.
Hospitalidade, comodidade e excelente restaurante associado. Uma estadia muito agradavel!
Nicer than three stars!! A completely enjoyable stay!
Excellent location with good parking. Staff very helpful
clean room, exellent staff, good breakfast
The staff were polite, patient and warm and very helpful giving information about facilities in the city. The breakfast buffet was delicious.
The free Internet in my room was the deciding factor for me. But it turned out that everything is good about the hotel except for the bad view.
Central locatation,pleasant staff,good breakfast,free internet. The lighting in the room could have been brighter and better placed.
Very good hotel, in the city centre. Quiet very comfortable spacious room and bathroom. Breakfast was excellent. The recepton staff were very friendly and helpful.
good central location. staff very helpful.room clean and of good size. breakfast choice limited
This place is very good. The room was very spacious and clean. The best shower I had (water pressure). The breakfast was ok.
Staff was very helpful with directions, parking procedure, and overall checking in/out. The parking facility was very convenient. The included breakfast was very nice. The location at the edge of the walking area in Freiburg was perfect.
The hotel has a very nice location, right next to the city centre and a short walk to Siegesdenkmal bus station. The Schlossberg mountain is also 2 minutes away. The staff were professional and spoke good English. The restaurant was good and affordable. I was given a room at the top floor and it can get quite hot. My visit was in the middle of summer. The hotel like many in its class in Germany do not have air conditioning. This made some nights uncomfortable
good downtown location super breakfast buffet gated parking
Good looking Workmen started screwing, gitting, hammering at 8:30 AM without any previous hotel notification. Bye bye relax!
Helpful friendly staff and cleanliness of room. Good shower Nothing
the breakfast, even if it costs 10 euros was abundant. the photo shown in the booking website is not the room they give you. we were disappointed with the room and asked the front office about this. she asked for a copy of our confirmation and she said the bath tub was not included in the room we reserved. please correct your website photos...it is misleading.
Excellent service, relaxed, they took care of everything. Easy parking, location near center & baanhof. Nice rooms. Good feeling, very personal. Sporadic net connection in room, but strong at bar.
I stayed in a single bed room. The room is clean and comfortable. Free unlimited Internet access is available in the room and the desk is large enough that you can comfortably do some works.シングルルームに泊まったが、部屋の内装は非常にシンプルだが、清潔で快適です。デスクが広く、無料WIFIもあり、ちょっとした仕事ができる。旧市街に近いから、観光に便利。大聖堂の鐘が朝6時に鳴るので、目覚しい時計は不要。電気ケットルやスリッパなどは備わっていない。酒店在舊城區的旁邊，從車站徒步也不遠，因為非常接近大教堂，觀光很方便，酒店房間一點不豪華，但很清潔舒服，可以免費上網，問前臺服務員領取WIFI密碼。
Close to the city center.
location is at the centre of the city yet the price is very reasonable the bathroom is rather too small
Wlan is accessable from lobby. Front desk told me wrong password so I spend 2h to fix this issue. Please remember to use all "small letters" for password!
Location in centre of Freiburg No cleaning service in room, Very very old furniture, terrible condition of Bathroom, Breakfast was served in very small portions and all extra should be asked for. Every morning workers started very loud construction work at 100 mtrs from hotel (be warned for the next couple of weeks!!!)
The staff was very helpful. Our unit was large and lovely. Wonderful breakfasts were served to us with hot and cold choices. There was also fresh fruit and water in the room. It was somewhat noisy at night because our room was on the front of the hotel. So if you need quiet, a room at the back may be better.
The location and staff were helpful. It looks tired and is overpriced for what you actually get. I was expecting more in terms of facilities and luxary.
A very good breakfast, clean rooms. It was good! It was a very hot week and the windows did not all open for better ventilation.Disappointed that someone was not available when we arrived to direct us to what there was to do in Freiburg. Even brochures available would be better.
I liked the location.Being the hotel in the Altstadt, you are inmediately downtown and can walk around the Altstadt. The bed and the smell in the corridor and elevator.
The location in Freiburg is super! It was barely more than the equivalent of staying in someone's spare room. Not particularly welcoming or comfortable.
The hotel is very centrally located and has a municipal carpark only yards away. This is helpful in a caity where most hotels donot have car parks. The room was rather basic but still attractive. Breakfast was basic.
Kind personnel and very good food ! Poor bed quality
Friendly very central hotel in the best part of the city.