Quer guardar como a sua moeda permanente, ou apenas nesta visita?
Custo benefício muito bom. Quarto amplo e com todas as necessidades para um casal jovem. Não
Design e pequeno almoço Janela do quarto mal vedada deixando entrar o frio e toalhas de banho completamente rotas (Inadmissível)
Os funcionarios foram de uma atençao incrivel. Falam ingles e frances fluentemente o que facilita nossa vida, porque alemao é demais. Quartos limpos, cafe da manha muito bom. Voltarei com certeza ao Mercure de Freiburg.
Gostei da localização, da simpatia dos funcionários, da facilidade da comunicação (inglês e francês, fluentes).
localização excelente, conforto e o maravilhoso café da manhã
Conforto Não, cumpriu expectativa de hotel padronizado
Localização, facilidade de chegar e sair, tanto à pé quanto de carro. Sendo uma rede grande de hotel, não existe aquel "calor" humano. Mas não tenho queixa.
A proximidade com o centro histórico de Freiburg e a disponibilidade do uso de internet grátis O preço do café da manhã (muito alto para o padrão) e a falta de sinalização do hotel para quem chega de carro com a indicação do endereço fornecido pelo "booking.com" (atrás do hotel)
Os custos relativos a pequeno almoço e garagem superaram 50% dos custos totais da estadia.
Da centralidade, por estar directo sobre a praça central da cidade. Falta incluir solução de estacionamento, pois alguns parques fecham ao domingo...
O hotel é excelente. O atendimento é extremamente atencioso. O hotel é muito bem localizado. Observa-se extremo bom gosto e cuidado na apresentação das dependências. Não há o que ressalvar de negativo.
Conforto do quarto, localização
A localização e a internet grátis 24h/24h Ar condicionado!
Localização, serviço, pequeno almoço, conforto.
Very friendly relaxed atmos. Evening meal - good choice and nicely cooked. The Waiter was slightly irritating. Breakfast room very nice and calm start to the day.
Charming, comfortable hotel with excellent service.
Hotel is in a great location in the center of the city. Breakfast was good, but not spectacular. The hotel staff were helpful and kind. The advertised photos were not representative of the room we stayed in. The shower leaked and the bathroom was in need of cleaning and repair. The bathroom shares a wall with the bathroom next door and doesn't offer much privacy, i.e. you can hear what's "happening" next door. The room is very overpriced for the level of amenities provided.
The staff were friendly, but not all adequately trained. The TV was old, slightly broken and very fiddly even compared to other hotel TVs! Otherwise it was perfectly OK though.
Hotel is right in the city center, clean and well organised. Staff very friendly, parking available (although small). Average age of guests might be 70 - not a negative just a note.
The location is excellent. Atmosphere is very nice. The staff very helpful, and polite. Our room (#15) was extremely pleasant and spacious. Internet costs eight euros per hour.
The location was great, the rooms were good, the breakfast was good. My room faced onto the main street, and so there was quite a lot of light coming through the window - but I guess thats what you should expect when staying in the centre of town. better blinds/curtains would help.
Breakfast is very good and generally staying in the hotel is very pleasant. Rooms at the back are mostly quiet, although there is no escape from people banging doors in the middle of the night, and the noise from air conditioners and the mechanism operating garage doors.
Very comfortable, cozy and friendly. Wonderful location. Bears everywhere :-) It would be a bit better with free internet (wifi) access, but not essential.
Very central; good food; helpful staff; nice clean accommodation glass toilet door gives no privacy to toilet user or other person in room
Our clean, basically furnished rooms looked directly out over the north face of the beautiful pink-stoned medieval Munster and down on a colorful farmers market, with food and flower stalls -- a great treat in the mornings. Despite vendors setting up quite early (before 6 a.m. on a Saturday), we didn't hear a peep. The hotel is situated over a popular restaurant, and we entered through the restaurant's front door, though later learned of a side entrance just for hotel guests. The breakfast was very nice, and we enjoyed forelle blau and other local dishes one night in the Hotel Rappen's restaurant. The Munsterplatz is located in the center of the pedestrian zone, but we were able to enter it directly behind the church to drop off bags. Parking is in a public lot 3 or so blocks away, but there is a discount offered to guests. The shower was tiny, and my husband bang himself on the swing-out doors several times. There was no way to vent the small bathroom after a shower except opening the window, where pigeons were often roosting.
Loved the central location, but a bedroom overlooking the market square can be a little noisy if you have your window open. The early erection of market stalls and the chiming of the Munster clock can be a problem. However, the hotel's facilities and food overcome niggles like noise.
Friendliness of the staff.
Staff were very friendly and helpful. Location was superb. Would definately stay here again.
Pleasant room, good breakfast.
The location of the hotel was ideal, and the staff were helpful and well organised.
An interesting, traditional hotel in a prime location in the market square immediately next to the Munster in Freiburg The striking of the hours and quarter-hours by the Munster bells does not allow deep sleep
Central location, well informed staff. The directions given on the website to reach the hotel, was not very clear. We had a bit of a problem to reach the hotel.
We had no hot water in our hotel for the final two days of our stay. I reported this and was assured it would be fixed. It wasn'T. Nobody informed us what the situation was. Thankfully there was anpther bathroom on the landing outside the room we were staying in.
Wonderful location, friendly and helpful staff N/A
O quarto era espaçoso e limpo. Os donos do hotel são super gentis e solícitos. A localização não poderia ser melhor.
O profissionalismo, a simpatia e a dona ser portuguesa
localização, hotel familiar, simpatia, quarto e banheiro amplos, estacionamento proximo, internet sem fio, bom café da manhã, ótimo restaurante
Hospitalidade, comodidade e excelente restaurante associado. Uma estadia muito agradavel!
A comida do restaurante e muito boa>o servico das mesas pode melhorar
localização primorosa, quarto agradavel cafá da manhã não pode ir só até as 9 hs, isso paraece oportunismo.
Central locatation,pleasant staff,good breakfast,free internet. The lighting in the room could have been brighter and better placed.
Staff was very helpful with directions, parking procedure, and overall checking in/out. The parking facility was very convenient. The included breakfast was very nice. The location at the edge of the walking area in Freiburg was perfect.
This place is very good. The room was very spacious and clean. The best shower I had (water pressure). The breakfast was ok.
Excellent location with good parking. Staff very helpful
The free Internet in my room was the deciding factor for me. But it turned out that everything is good about the hotel except for the bad view.
Very good hotel, in the city centre. Quiet very comfortable spacious room and bathroom. Breakfast was excellent. The recepton staff were very friendly and helpful.
The staff were polite, patient and warm and very helpful giving information about facilities in the city. The breakfast buffet was delicious.
good central location. staff very helpful.room clean and of good size. breakfast choice limited
clean room, exellent staff, good breakfast
Nicer than three stars!! A completely enjoyable stay!
Close to the city center.
Excellent service, relaxed, they took care of everything. Easy parking, location near center & baanhof. Nice rooms. Good feeling, very personal. Sporadic net connection in room, but strong at bar.
the breakfast, even if it costs 10 euros was abundant. the photo shown in the booking website is not the room they give you. we were disappointed with the room and asked the front office about this. she asked for a copy of our confirmation and she said the bath tub was not included in the room we reserved. please correct your website photos...it is misleading.
The hotel has a very nice location, right next to the city centre and a short walk to Siegesdenkmal bus station. The Schlossberg mountain is also 2 minutes away. The staff were professional and spoke good English. The restaurant was good and affordable. I was given a room at the top floor and it can get quite hot. My visit was in the middle of summer. The hotel like many in its class in Germany do not have air conditioning. This made some nights uncomfortable
Good looking Workmen started screwing, gitting, hammering at 8:30 AM without any previous hotel notification. Bye bye relax!
I stayed in a single bed room. The room is clean and comfortable. Free unlimited Internet access is available in the room and the desk is large enough that you can comfortably do some works.シングルルームに泊まったが、部屋の内装は非常にシンプルだが、清潔で快適です。デスクが広く、無料WIFIもあり、ちょっとした仕事ができる。旧市街に近いから、観光に便利。大聖堂の鐘が朝6時に鳴るので、目覚しい時計は不要。電気ケットルやスリッパなどは備わっていない。酒店在舊城區的旁邊，從車站徒步也不遠，因為非常接近大教堂，觀光很方便，酒店房間一點不豪華，但很清潔舒服，可以免費上網，問前臺服務員領取WIFI密碼。
Helpful friendly staff and cleanliness of room. Good shower Nothing
location is at the centre of the city yet the price is very reasonable the bathroom is rather too small
Wlan is accessable from lobby. Front desk told me wrong password so I spend 2h to fix this issue. Please remember to use all "small letters" for password!
good downtown location super breakfast buffet gated parking
The location and staff were helpful. It looks tired and is overpriced for what you actually get. I was expecting more in terms of facilities and luxary.
The hotel is very centrally located and has a municipal carpark only yards away. This is helpful in a caity where most hotels donot have car parks. The room was rather basic but still attractive. Breakfast was basic.
Kind personnel and very good food ! Poor bed quality
The location in Freiburg is super! It was barely more than the equivalent of staying in someone's spare room. Not particularly welcoming or comfortable.
Location in centre of Freiburg No cleaning service in room, Very very old furniture, terrible condition of Bathroom, Breakfast was served in very small portions and all extra should be asked for. Every morning workers started very loud construction work at 100 mtrs from hotel (be warned for the next couple of weeks!!!)
I liked the location.Being the hotel in the Altstadt, you are inmediately downtown and can walk around the Altstadt. The bed and the smell in the corridor and elevator.
The staff was very helpful. Our unit was large and lovely. Wonderful breakfasts were served to us with hot and cold choices. There was also fresh fruit and water in the room. It was somewhat noisy at night because our room was on the front of the hotel. So if you need quiet, a room at the back may be better.
Friendly very central hotel in the best part of the city.
A very good breakfast, clean rooms. It was good! It was a very hot week and the windows did not all open for better ventilation.Disappointed that someone was not available when we arrived to direct us to what there was to do in Freiburg. Even brochures available would be better.
Staff was very nice. The location is great. Had a hard time getting internet connections to work.
Good location but that was about it Internet services are poor at best
The location is lovely, we had a balcony which was nice to sit out on and the staff were very nice and a lovely breakfast buffet. The only thing was the floor in our room was very squeaky which got to be very annoying!
Some of the staff were very pleasant and helpful, not all however. The location was very central. Small uninviting room. Carpet badly stained. Heating did not work first night so room was very cold. They did try to fix this the second night. Altogether a disappointing experience especially considering price.
Amazing hotel in a lovely city with an excellent location and breakfast! Everything was wonderful!