Quer guardar como a sua moeda permanente, ou apenas nesta visita?
Hotel de excelente localização, moderno e de bom atendimento. Excelente café da manhã. Recomendável a quem vai a passeio.
Localização e extremo cuidado com a limpeza. Poderia incluir no preço da diária que foi de 84 E o café da manhã.
Tamanho do quarto e do banheiro. Café da manhã caro e ausência de café/chá/cafeteira oferecidos como cortesia nos quartos; mapa da cidade fornecido muito ruim (xerox quase ilegível).
espaço do quarto bom, wc bom, boa localizaçao estacionamento mais barato
O conforto do hotel é muito bom, as instalaçõs são novas e bem limpas. Os funcionários prestativos e nos auxiliaram fornecendo mapas e recomendando lugares a serem visitados.
pela localização,conforto,limpeza e preço nada a reclamar
Custo benefício muito bom. Quarto amplo e com todas as necessidades para um casal jovem. Não
Design e pequeno almoço Janela do quarto mal vedada deixando entrar o frio e toalhas de banho completamente rotas (Inadmissível)
Excelente localização, tranquila e próxima da estação ferroviária central. Funcionários extremamente gentís e prestativos. A decoração mistura vários estilos e não me agrada.
Localização, principalmente porque escolhemos um quarto com vista para a Ponte Carlos V. E o hotel fica ao lado desta Ponte e próximo de tudo, seja a pé ou de transporte público. O atendimento dos funcionários, sempre simpáticos e atenciosos foi nota 10. Nadinha.
Excelente Hotel. Funcionários prestativos, sempre interessados em nos ajudar.Muito confortável e muito bem localizado. Angela e Laerte.
Localização, facilidade de chegar e sair, tanto à pé quanto de carro. Sendo uma rede grande de hotel, não existe aquel "calor" humano. Mas não tenho queixa.
Gostei da localização, da simpatia dos funcionários, da facilidade da comunicação (inglês e francês, fluentes).
A proximidade com o centro histórico de Freiburg e a disponibilidade do uso de internet grátis O preço do café da manhã (muito alto para o padrão) e a falta de sinalização do hotel para quem chega de carro com a indicação do endereço fornecido pelo "booking.com" (atrás do hotel)
Os custos relativos a pequeno almoço e garagem superaram 50% dos custos totais da estadia.
Conforto Não, cumpriu expectativa de hotel padronizado
localização excelente, conforto e o maravilhoso café da manhã
Os funcionarios foram de uma atençao incrivel. Falam ingles e frances fluentemente o que facilita nossa vida, porque alemao é demais. Quartos limpos, cafe da manha muito bom. Voltarei com certeza ao Mercure de Freiburg.
kind staff; rooms are very comfortable, the hotel is quiet and very nice. the bus stop for the city center is just in fron of the hotel
it was near of center and some of parks and man places. the ac was not
Room was a good size. It's a long way from the station - good 25 minute walk.
Fresh rooms and good service. Nice people at reception. Hotel is four star but lacks air-conditioning, hairschampoo, hair conditioner and movie channel on TV.
Staff was very friendly and helpful. Breakfast was very rich and good. The room was a bit old. The holtel is facing a building site.
The room was clean with all the required anmeties. Staff were helpfull and professional. You have to pay 8 Euros for parking, even though it is in the hotel Carpark
Friendly staff - very cooperative No pool or hot tub.
Room was clean. No shampoo and soap with small area for keeping things in the bathroom, the nearness of the car-repair workshop, difficult shutting the blinds (behind the TV, so you have to move the chair every time)
Rooms were very spacious, good breakfast and friendly staff
How friendly and helpful the staff were. The location does not allow much walking into Freiburg itself. The town centre is about 3Km away and without knowing the town I would not wan tto drive in.
Just 8 kms from Freiburg,the hotel is ideally situated for exploring and enjoying the countryside and the local city.It has a "get away from it all" feel, with comfortable, well equipped rooms, bar, restaurant and spa/pool facilities. Staff were very helpful with directions. Parking plentiful and at no additional cost.After a good night out in Freiburg,coffee and brandy back at the hotel, listening outside to foxes and night birds calling, it was very relaxing and enjoyable. Breakfast was at extra cost at 15 Euros per person. No handy alternative, other than to drive into Freiburg. Shame it wasnt included in the deal.
Wonderful hotel, we had a lovely meal and a nice breakfast. The thermal baths were great (although they are undergoing renovation at the moment). We especially liked the special touches for children (small gown and slipper, teddy bear on the bed). The room was a little bit small. And the children's menu was in German.
I like the stuff the servises the facilities for rest the nature around The information was only in german we wanted to have information in englich
This was our 3rd visit to Dorint Freiburg and always a pleasure to go back, as this is very central to Black Forest, Switzerland and Alsace wine region as well. Breakfast is always fresh and well prepared but menu has not changed during the last 3 years!
Nice hotel with good facilities, including swimming area, sauna, etc. Small room at top floor, did not completely meet expectations. No airconditioning.
Swimming pools Slow service small portions in lagre plates in the restaurant
Almost all, The first day dinner, we had to wait more than an hour to eat.
Everything No airconditioner
Very comfortable,good service, sky sports in the room, the spa next door was excellent tea and coffee facilities in the room would have been nice
A localização e a internet grátis 24h/24h Ar condicionado!
O hotel é excelente. O atendimento é extremamente atencioso. O hotel é muito bem localizado. Observa-se extremo bom gosto e cuidado na apresentação das dependências. Não há o que ressalvar de negativo.
Da centralidade, por estar directo sobre a praça central da cidade. Falta incluir solução de estacionamento, pois alguns parques fecham ao domingo...
Conforto do quarto, localização
Localização, serviço, pequeno almoço, conforto.
Very clean hotel, with nice bright decor. As a stop over, or base from which to explore the region, good. Convenient, free parking under the hotel. Free WiFi. Too far from the city center to walk. A tram runs every 15 minutes, but the stop is still a 500 m walk from the hotel (on a safe, suburban street). All told 20-30 minutes to get into town or back.
staff did everything for making my stay as good as possible. The food was exquisite
clean nice room. nice area.
The staff were really excellent and friendly, took time from their work to talk and answer questions and gave the feeling that they were doing it because they wanted to, not that it was part of their duties. The location, whilst close to Freiburg, was quiet, but near to local transport and other facilities. The fabric of the hotel was in good condition and was spotlessly clean. If you like good quality, a choice of restaurants, friendly staff, this hotel is to be recommended. We were unable to fully appreciate the balcony, due to the poor weather!!!
Wellness, car parking, bathroom, breakfast.
This hotel is fabulous!! It surpassed our expectations! We actually stayed an additional 2 days. The rooms are lovely, clean and very comfortable. The restaurants -there are 2 - are very, very good. This hotel is located in Lehen, which is a residential area on the out skirts of Frieburg. There is trolley service into the city a few blocks away from the hotel. Driving into the city is easy too. I highly recommend this hotel. Hope you enjoy it as much as we did!
The hotel was great and the staff were excellent they were very helpful and the food was great specially the breakfast. At the hotel you feel like home and it's warm to stay there.
Friendly staff, great breakfast, nice rooms! WiFi Internet access didn't work for me ... nobody seemed to know why.
Very helpful and polite personnel. Room, restaurant and breakfast very good. Impure pool. Big apartment house beside of the pool. Reservation of parking place is needed.
The hotel is only 3 years old and all facilities are new and everything functions as expected. Underground secure parking was excellent as well. The attached restaurants were of a high standard with extensive wine list. The wireless internet connection was week in my room, management need to install another access point for stronger signal.
pratico e ao lado da estação e outros transportes
Gostei do hotel pela sua localização e tamanho do quarto. Lamentavelmente pela sua localização é um lugar bastante barulhento (estação de trem). Além disso, não forneceram recados deixados por telefone. (Falha). E considero a cobrança de 14 Euros por 24 horas de Internet extrememente abusiva.
Da vista panoramica
Localização, funcionários simpáticos e prestativos A internet é muito cara
Espaço do quarto e do serviço de recepção e restaurante
Um hotel simpatico, com boa relação qualidade preço. O quarto onde ficamos era muito limpo e frugal , sem luxo mas espaçoso.
hotel moderno, funcional e bem localizado.
o hotel é central, no entanto não gostei de mais nada ponham um elevador na Casa de Hóspedes e gente mais simpática na recepção
Excellent breakfast choice included in room rate. Ample parking. Good restaurant for dinner.
The friendly helpful attitudes of staff in Reception and in the Restaurant. Location next to bus route to the city centre.
Staff was wonderful and very helpful, room was very comfortable and quiet, breakfast buffet was delicious and expansive. A great hotel all around
The food at this inn's restaurant was superb and a great value. On site parking was confusing and crowded.
Easy to find and friendly No tea/coffee making facility in the room
The hotel was clean, comfortable and quiet. An excellent breakfast.
We attended a wedding and all the guests were staying at the same hotel. The service was excellent and it was very convenient for us. The food was good. The facilities were average -- The room had no air conditioning, the bathroom was a bit small, there were no drawers for clothes.
The restraunt was the best part The hotel staff were very unfriendly. One clerk did not want to give us the room key when we returned. It took 15 minutes to convince him that we were the room occupants.
large and well furnished bedroom and bathroom, tv with foreign channels, rich breakfast, parking in the hotel outside town centre, you have to drive
Closeness to transport and quiet location. Great restaurant
Pleasant room, good breakfast.
Central location, well informed staff. The directions given on the website to reach the hotel, was not very clear. We had a bit of a problem to reach the hotel.
Friendliness of the staff.
The location of the hotel was ideal, and the staff were helpful and well organised.
An interesting, traditional hotel in a prime location in the market square immediately next to the Munster in Freiburg The striking of the hours and quarter-hours by the Munster bells does not allow deep sleep
Loved the central location, but a bedroom overlooking the market square can be a little noisy if you have your window open. The early erection of market stalls and the chiming of the Munster clock can be a problem. However, the hotel's facilities and food overcome niggles like noise.
We had no hot water in our hotel for the final two days of our stay. I reported this and was assured it would be fixed. It wasn'T. Nobody informed us what the situation was. Thankfully there was anpther bathroom on the landing outside the room we were staying in.
Our clean, basically furnished rooms looked directly out over the north face of the beautiful pink-stoned medieval Munster and down on a colorful farmers market, with food and flower stalls -- a great treat in the mornings. Despite vendors setting up quite early (before 6 a.m. on a Saturday), we didn't hear a peep. The hotel is situated over a popular restaurant, and we entered through the restaurant's front door, though later learned of a side entrance just for hotel guests. The breakfast was very nice, and we enjoyed forelle blau and other local dishes one night in the Hotel Rappen's restaurant. The Munsterplatz is located in the center of the pedestrian zone, but we were able to enter it directly behind the church to drop off bags. Parking is in a public lot 3 or so blocks away, but there is a discount offered to guests. The shower was tiny, and my husband bang himself on the swing-out doors several times. There was no way to vent the small bathroom after a shower except opening the window, where pigeons were often roosting.
Staff were very friendly and helpful. Location was superb. Would definately stay here again.
Wonderful location, friendly and helpful staff N/A
O quarto era espaçoso e limpo. Os donos do hotel são super gentis e solícitos. A localização não poderia ser melhor.
localização primorosa, quarto agradavel cafá da manhã não pode ir só até as 9 hs, isso paraece oportunismo.
localização, hotel familiar, simpatia, quarto e banheiro amplos, estacionamento proximo, internet sem fio, bom café da manhã, ótimo restaurante
O profissionalismo, a simpatia e a dona ser portuguesa
A comida do restaurante e muito boa>o servico das mesas pode melhorar
Hospitalidade, comodidade e excelente restaurante associado. Uma estadia muito agradavel!