Quer guardar como a sua moeda permanente, ou apenas nesta visita?
Os quarto estava limpo e com os servoços básicos necessários, o sistema de check -in e check-out, é muito bom. Sim, As toalhas estavam tão velhas que ao me enxugar se rasgaram. esta
Localização, bom atendimento. Demora do elevador, já que um deles estava quebrado.
Tranquilidade, higiene e cuidado. Mais fotos
bem localizado internet wireless , sem sinalnão funcionava no quarto
Muito bem localizado. Ótimo serviço. Quarto amplo. Disponibilizam garrafinhas de água mineral para seus hóspedes (ótimo para quem fica o dia todo na rua passeando). Preço muito baixo pelo ótimo serviço que oferecem.
A localização do hotel é excelente, os quartos são confortáveis e amplos. O café da manhã e o estacionamentos são caros. Os funcionários não são prestativos. Tivemos que carregar nossas malas sozinhos.
Acesso à internet wi-fi gratuitamente!
Acomodações, atendimento, Internet free A falta de um frigobar.
Eu gostei como aconchegante o nosso quarto era. Os lanches fornecidos no lobby foram delicioso! A localização foi incrível. Fomos capazes de caminhar em todos os lugares, que tinha sido nosso objetivo. No geral, excelente hotel! Desejo os banheiros eram um pouco maior.
Qualidade do atendimento, do quarto e das áreas de uso comum.
Excelente custo/benefício. Instalações luxuosas, novas, limpas e confortáveis. Atendimento dos funcionários excepcional. Localização perfeita. Surpreendente.
A localização é boa e tem um bom pequeno almoço
alem de otima localizaçao,me deram uma suite maravilhosa
Ótima localização no centro da cidade (com lojas, restaurantes, farmácia pertos). Quarto muito confortável, com decoração atual. ótimas instalações de banheiro. Limpeza nota 10.
Awesome building champagne at checkin have had many enjoyable and memorable stays. Understaffed, poor service sub par to other Ritz hotels. We were provided with wrong room on arrival. Room was somewhat dated and curtains had large weird stains on them. Carpet in room was also stained making it feel dirty. Restaurant service was horrible / waited 40 mins for a table then waited another 15 mins to get acknowledged by staff. Used express checkout, left some negative comments and asked for emailed updated portfolio via email - never received. I've had better service and value for money in other not so "refined" hotels.
The hotel and staff were extraordinary. i was always greeted upon leaving and entering the hotel. Oftentimes the bellman or concierge would ask if I needed anything. I must have looked a bit lost!!! The situation detailed below needs to be addressed because other than that, the room was most comfortable with a lovely view of City Hall northward Amanda in housekeeping was excellent in refreshing my room and being extra certain there was no detail that was omitted There wasn't anything "I didn't like!" However, The only "hiccup" I experienced was a slight odor of tobacco in. my room at the end of each day. When I notified the front desk they were quick to put a plan in place to remedy the problem. Unfortunately, the odor continued and was probably a function of the odor of the carpet, drapery and bedding.
The staff was incredibly friendly and very knowledgeable of the city. We had a great experience! They must have given our room away before we checked in. Our group of 3 friends got one king bed so we had to use a roll-away cot, which wasn't the most comfortable thing.
The manager took great care of us after she was told about our disappointments. She was wonderful and made our second night much better than the first. Most of the other staff were very friendly and accommodating. The facility is extremely old along with the heating/air conditioning units. Our sheets had a hole in them. Had disappointment with 2 staff members who were a bit rude. Felt the crowd that hung out in the hotel bar and/or were staying at the hotel were a bit trashy. For the price per night, we could stay at the Sofitel or Four Seasons and get better accommodations.
The location was great, room and hotel was beautifully decorated, and the price was so reasonable. I would definitely come back! $50 to park your car is kind of expensive but you get a full 24 hours.
Location is good, although there are 2 different Marriott hotels next door. We went to the wrong one first and already had valet parked our car before we realized it was the hotel next door. Received an email confirming room would be ready by 3, upon arrival at 4 we were notified room was not ready and would be 45min. We were told they would call us when ready but after hour an a half of no call we went back to find there was a credit card issue which could have easily been resolved if they would have called. Wasted time wandering around downtown
I loved the building it was very classic Philadelphia and very comfortable. It was very clean and the rooms were well kept. The bed was extremely comfortable! The night staff didn't seem as up beat as the morning staff - but then again they are working nights. They did their jobs and got my room key to me in very little time. :)
The room was gorgeous and the staff were very nice. The bed was way too soft. And the walls are thin so we we were woken up through the night by a group next door to us. We finally called the front desk at 4:30 and they addressed the issue.
Hotel was clean, staff was attentive and courteous. The rooms were beautifully appointed, and when our booked room wasn't available, we were upgraded into a corner room executive suite overlooking historic City Center. Pool wasn't heated.
The hotel was beautiful, the employees were very kind, and the room was perfect for our overnight stay. We walked to the Reading terminal market, and we were across the street from the subway station. Couldn't have asked for a better location! The valet parking was a bit pricey but it was very convenient and no stress.
We had a wonderful stay at this clean modern hotel... It's location could not have been any better. Will definitely stay here again.
Location My room was not ready till 5pm.
When I arrived to the marriott to find out kayak never reserved my room, the kind marriott staffer jumped into action (and also revealed this was the 4th time that week that he had to deal with kayak's inefficiency)
It would be nice to have some kind if discounted parking. Also, we had dinner in the hotel's restaurant and would only give it 1-2 star. Would not eat there again.
This was out 4th time staying and it was just as before. Clean friendly convenient and FANCY! It's a little hard to grab a cab/uber out front, but that's the city. No reflection on the hotel at all.
Everything, location was great for everyone to enjoy. There's a Marriott with full service next door, a Hard Rock and bunch or restaurants. Is also located on a historical area. N/a
My room had everything I needed. The location is excellent. The hotel offers free wifi and hot breakfast. They charged me $70 for incidentals at check in without telling me about the amount. I noticed it, because my credit card company emailed me about the charge. Also there was a strange charge ($0.01) after check out. I need to figure out what it was for.
Not a good bed at all. Otherwise everything was pretty good. Nothing special though.