Localização e praticidade de check in e check out Impessoalidade
Excelente localização, bela piscina (com horário muito bom) e quarto limpo e confortável. Pessoal muito simpático e prestativo.
A cidra quente de maçã no lobby foi um toque agradável. Wi-Fi gratuito não incluído?! Considerando as taxas do quarto, eu achei isso ultrajante. Me senti como em um país de terceiro mundo.
A equipe foi excelente. Excelente localização para a localização do mercado e visita histórica a Filadélfia.
Localização prefeita para caminhar pela cidade e todos os locais
Excelente localização bem no centro da Filadélfia. Estacionamento caro.
O quarto era muito confortável e ainda assim elegante. A localização é absolutamente perfeita. O destaque da nossa estadia foi a equipe incrivelmente atenciosa e amigável. Nós recomendamos bastante se hospedar no Loews Philadelphia Hotel!
The hotel was beautiful, the employees were very kind, and the room was perfect for our overnight stay. We walked to the Reading terminal market, and we were across the street from the subway station. Couldn't have asked for a better location! The valet parking was a bit pricey but it was very convenient and no stress.
I loved the building it was very classic Philadelphia and very comfortable. It was very clean and the rooms were well kept. The bed was extremely comfortable! The night staff didn't seem as up beat as the morning staff - but then again they are working nights. They did their jobs and got my room key to me in very little time. :)
The location was great, room and hotel was beautifully decorated, and the price was so reasonable. I would definitely come back! $50 to park your car is kind of expensive but you get a full 24 hours.
We had a wonderful stay at this clean modern hotel... It's location could not have been any better. Will definitely stay here again.
It would be nice to have some kind if discounted parking. Also, we had dinner in the hotel's restaurant and would only give it 1-2 star. Would not eat there again.
The room was gorgeous and the staff were very nice. The bed was way too soft. And the walls are thin so we we were woken up through the night by a group next door to us. We finally called the front desk at 4:30 and they addressed the issue.
When I arrived to the marriott to find out kayak never reserved my room, the kind marriott staffer jumped into action (and also revealed this was the 4th time that week that he had to deal with kayak's inefficiency)
This was out 4th time staying and it was just as before. Clean friendly convenient and FANCY! It's a little hard to grab a cab/uber out front, but that's the city. No reflection on the hotel at all.
Location is good, although there are 2 different Marriott hotels next door. We went to the wrong one first and already had valet parked our car before we realized it was the hotel next door. Received an email confirming room would be ready by 3, upon arrival at 4 we were notified room was not ready and would be 45min. We were told they would call us when ready but after hour an a half of no call we went back to find there was a credit card issue which could have easily been resolved if they would have called. Wasted time wandering around downtown
Front desk staff was very accommodating. The phone operators for reservations were very rude. I spoke to several ones during the week before my stay. Only the last one I spoke to was helpful. I ended up double booking because I was told by a staff member earlier in the week that they couldn't find me on record of having booked a room so I ended up booking another. When it came close to check in, I was told that I indeed had booked the initial room. The last lady I spoke was very understanding and cancelled that initial room since I booked the second one through a third party.
Everything, location was great for everyone to enjoy. There's a Marriott with full service next door, a Hard Rock and bunch or restaurants. Is also located on a historical area. N/a
Location My room was not ready till 5pm.
Camas confortáveis e espaçosas suites Sofá-cama era muito desconfortável.
Água a partir do ginásio Sofá-cama foi terrível
Adorei o ambiente acolhedor e a piscina termica quente e deliciosa
quarto espaçoso e hotel central.
O conforto do quarto e o café da manhã.
Excelente localização para chegar até o centro de convenções!
qualidade do quarto, proximidade do centro
O café da manhã era muito bom. Bom ambiente no salão de jantar. A equipe de serviço eram excelente. O ar condicionado era muito barulhento. Sem luz noturna no banheiro.
Bom check-in e o upgrade para o quarto maior. Bom café, tudo em ordem. A decoração é desolador. São Fixures minimalista. O lobby é um B -/C+.
Hotel central e cómodo
O quarto estava sujo e repugnante
Not a good bed at all. Otherwise everything was pretty good. Nothing special though.
My room had everything I needed. The location is excellent. The hotel offers free wifi and hot breakfast. They charged me $70 for incidentals at check in without telling me about the amount. I noticed it, because my credit card company emailed me about the charge. Also there was a strange charge ($0.01) after check out. I need to figure out what it was for.
Localizado no centro e fácil chegar a tudo. Pequeno, velho, barulhento, correntes de ar. Alto custo para basicamente um motel coberta. Café-da-manhã não era bom.
A equipe foi incrível !! Quarto era alto, mas para ser esperado
Encontrar outra coisa.
Not a bad location, right on the edge of Chinatown. You are in a good central spot in the city and walking distance from the reading terminal market. Staff was extremely friendly. Lack of amenities hurts the score. Their 'business' center is on computer in the lobby and there is no pool. Could not find a fitness center anywhere even though I was told there was one. Did not make it to breakfast, so no comment there.
Very close to convention center. No frills hotel but clean.
Great location, clean and nice facilities, helpful staff.
There were 2 employees staffing breakfast. One was obviously in her 1st day or 2 on the job and the other was a jaded and unhappy experienced staffer. The new trainee did all in her power to help, but at 8:40, there were: no plates, no cups, no eggs, no meat, both apple and orange juice was out and the staff was nowhere to be seen. When I approached the experienced staff, she acted smug and put out to bring any of it. Guests were milling about grumbling. The small refrigerator holding yogurt could not be completely closed (lock was extended) and therefore the inside continued to get warmer and warmer per the thermometer on the unit. Again the attendant did not seem to care. Other than the breakfasts, which were horrible experiences both mornings we were there -- the rooms were fine (we did have to have maintenance turn our A/C on as the room get stuffy and the control did not work). Front staff was kind and attentive. Note: Rooms facing the front of the building will hear road traffic from the interstate in front of Vine Street. If that's okay, I'd still avoid this hotel until they resolve the employee issues related to breakfast. She simply was not happy with her job and it absolutely showed. Blah. Not worth the hassle when there are so many other hotels near there with less stress in the morning for lower rates.
The amazingggggg staff especially crystal the front office manager and Kareem the front desk receptionist Wifi didn't work my entire stay (stayed 2 nights) and the parking situation is horrible