Prós: The good: Very nice staff. Beautiful indoor pool and charming architecture. Comfortable beds. You cannot beat the location.
The bad: On our first night they put us in a terrible room (#105.) DO NOT ACCEPT THIS ROOM. ASK TO SEE YOUR ROOM BEFORE ACCEPTING. The room was dark, noisy, with a tiny window and a bathroom that was not air conditioned and had a window opening to the street that could not be closed! Again, be careful with the rooms because some are terrible. In the end, however, after staying in a decent room for several nights but which began to smell of sewage we were moved to a lovely room.
The other issue is that the menu doesn't change and, after several days of the same selections we wanted variety.
Overall, if you get the right room, it's an excellent hotel with very nice staff.
Prós: The hotel is beautiful. The staff is always willing to help to make sure your stay is unforgettable. The restaurant ALMA, located in the hotel, is one of the best restaurants in Cartagena. If you are going to spend time in the hotel and are with someone special, this is the place to stay. Unlike the bigger luxury hotels in Cartagena, this hotel offers a more personal/intimate service since there are only about 30 rooms! One of my favorite parts was the coconut treats that the staff leaves in your room every night, which are made in the hotel. I liked them so much, i bought a dozen to bring back with me!
Contras: There were very few down sides to our stay, but there was some pressure cleaning of the pool area being done at night until 2am, which was a bit load/disturbing. Also, there are some parts of the hotel that you have to be quite in since some guests complain about everything (the roof sun deck is one of those areas)!
O Sofitel Legend Santa Clara é um hotel repleto de histórias. Num antigo convento, proporciona a combinação ideal entre arquitetura colonial e luxo francês. A sua localização privilegiada fica perto das principais atrações turísticas de Cartagena. Desfrute do conforto dos quartos e suites, do serviço personalizado, pratos gourmet, spa de alto nível e salas de reuniões com tecnologia moderna para eventos, convenções e casamentos. (RNT [Registro Nacional de Turismo? Turismo de Espanha] 5519)
Prós: Beautiful boutique luxury hotel. Staff was very helpful and friendly. Great location in Cartagena. Amazing roof top pool!
Contras: Some of the amenities could use some updating (i.e. wood floors, gym, etc.)
Prós: Welcoming, warm staff (with special mention to Vivianna); the rooms and particularly the comfort of the bed and the amazing shower; the plentiful, delicious breakfast each morning; and the phenomenal rooftop pool. The common areas are serene and beautiful, and the hotel is centrally located within the walled city.
Contras: The concierge staff, while very responsive and helpful in advance of the trip, dropped the ball in following thru on all reservations and we missed out on a day trip to the Rosario Islands. The mishap was apparently due to a miscommunication with a former hotel employee. The hotel ended up treating us to a very nice city tour, but we were disappointed to have missed out on the island excursion. This was avoidable (hotel staff confirmed the itinerary just days before the trip); however, things worked out relatively satisfactorily in the end, and the hotel staff was very apologetic.
Prós: Lindo hotel boutique hotel de luxo. A equipe foi muito atenciosa e amigável. Excelente localização em Cartagena. Incrível cobertura piscina!
Contras: Algumas das comodidades poderia usar alguma atualização (ou seja, piso de madeira, ginásio, etc)
O Bastión Luxury Hotel encontra-se localizado dentro da cidade amuralhada em Cartagena de Índias. Esta formosa e histórica cidade, situada a orlas do mar Caraíbas colombiano, foi um dos principais portos de América durante a época colonial espanhola. Em 1984 foi declarada património cultural da humanidade pela UNESCO. É um hotel com os encantos das antigas casonas cartageneras e com todo o conforto dos hotéis de luxo, em onde se conjugam a arte e a arquitectura que farão que sua estadia neste hotel seja magia para seus sentidos. Contamos com 51 habitações e suítes de luxo com uma decoração contemporânea e encantadora com toques coloniais, com vistas a piscina ou ao pátio, Wi-Fi em todas as instalações, terraço com olhador e vista ao centro histórico, piscina ao ar livre, salão de eventos com capacidade até 50 pessoas ou uma sala de juntas com capacidade até 8 pessoas.
Contras: Hotel charged us $300 dollars upon checkout for VAT & city taxes even though we booked and paid through KAYAK!! No bill was given!! No gym, no buffet breakfast, mediocre service simple room, simple shower, nothing special except the location. Won't recommend this hotel. Go for Helton or intercontinental.
Prós: We liked everything about the Ananda Hotel, the concierge was most helpful with restaurants and getting around. We took the advice of others that had stayed there and had dinner at the Hotel, it was excellent and good value. Breakfast was included and was again excellent.
good location pleasant pool, OK breakfast included. Pricey for quality of accomadation
Prós: beautiful building, very nice staff, nice room
Contras: Tepid hot water in bathroom, bathroom needed renovation (even taking into account historic nature of building), furniture in room especially tables need immediate renovation, could have been bought in good will
Prós: I can't say enough about how much I enjoyed this hotel. You have all the amenities you could want from a top grade hotel, paired with a friendly/warm staff who make it feel more like a boutique hotel. The restaurant on the first floor (Harry Sasson) was also great. I will definitely stay here again when I return to Cartagena!
Sophia Hotel Boutique dispõe de 15 habitações, restaurantes, um terraço e uma piscina. Um lugar cheio de inspiração e tranqüilidade, que lhe oferece um ambiente mágico na cidade amuralhada de Cartagena. *Os clientes sem selo de turista no passaporte (departamento Imigração do aeroporto) devem abonar o 16% de IVA diretamente no hotel. *Seguro hoteleiro: 3 USD a pagar em destino.
Prós: No negative at all , every thing was excellent
Prós: New property, comfortable rooms, nice bathroom, expansive common areas, nice pool and solarium, excellent spa service, comfortable bed, decent food.
Contras: The hotel is far from the walled city, and the taxi situation is really bad, you have to haggle to get a decent fare, and the drivers are very rude. The hotel should have its own shuttle to take people to/from the walled city and the airport. They have a car service, but its expensive. Also, the breakfast is not very good, the food does not seem fresh, and the coffee is terrible. Service is very slow, and the servers do not seem very motivated. The hotel only has 1 restaurant that is outdoors, for a property that size, there should be at least 1 more restaurant, indoors.
Contras: still waiting on the towels I asked multiple times for .....
Prós: Não negativo em tudo, cada coisa foi excelente
Prós: Great breakfast, wonderful location. Staff was very helpful and accommodating. Lovely pool area and pool bar. Rooms were lovely.
Prós: Ótimo café da manhã, localização maravilhosa. A equipe foi muito atenciosa e eficiente. Adorável área de piscina e bar na piscina. Os quartos foram adorável.
No hotel Allure Chocolat, próximo ao Parque India Catalina, no bairro Getsemaní, você chega facilmente a pé ao centro histórico de Cartagena e pode aproveitar a vista para a água. A propriedade possui quartos equipados com TV a cabo, frigobar e banheiro privativo e tamb[em oferece piscina e wi-fi gratuito nas áreas públicas.
Prós: I liked the fact they had a travel agency to book my trips day before. The pool is huge lots of space. The pool bar is great. Great drinks. Check in was fast and they even signed me up with a hilton account for free. I asked to leave my luggage for my flight so i could do some extra stuff and they helped me with that. So i was very happy. Me and my fiancé were treated like royal. I would come back. Thank you Hilton Cartagena!!!
Contras: Didnt like that fact i got a lil hot at night. So i had to get up at night and reset the air conditioner. I asked for a late check out but they didnt have the space. The hotel was booked 100%. All around i dont have not really bad to say.
Prós: The location was fantastic very helpful staff I would definitely would come back again.