do pequeno almoço e do restaurante
Tinha tudo o que era necessário, inclusive o mais importante uma cama confortável. Localização boa no centro da cidade com vista para a catedral. Pequeno almoço muito fraco. A necessitar urgentemente de novo revestimento de solo. A alcatifa do quarto era algo desagradável por isso importante não esquecer os chinelinhos.
Gostei do aconchego e da simpatia dos funcionários. O pequeno-almoço poderia ser mais completo.
Localização O pequeno almoço é muito pobre.
Gostei da forma rápida e eficiente com que foram feitos o check in/out; Os serviços de quarto e de restaurantes foram bons. Faltou haver um bagageiro. O quarto tem uma vista maravilhosa. Eu gosto desta rede de hotel. Por isso é que também em Lisboa hospedo-me no Radisson A porta teve um defeito mas, foi superado no dia seguinte. A falta de bagageiro.
atendimento mais profiossional.Não atederam ás condições da reserva,e tentaram que pagasse os pequenos almoços!!depois de vereficarem as condições da reserva,foi preciso lembrar no momento do pagamento a relação do câmbio Libra-Euro.Neste momento é Hotel que não recomendo-além de mais as remodolações noª2 andar com cheiro intenso a cola.Foi referido na recepção as condições acima referidas dos«enganos» da reserva por parte do hotel assim como o cheiro a colas utilizadas na remodolação que estão a afectuar
Lovely breakfast staff Toilet did not flush properly
Complimentary wine, flatscreen tv, comfy bed, dressing gown/slippers, iron,access to pool and gymn, secure parking. There was a intermitent resonance caused by some sort of pump/machinery that went on all through the night. It would last for thirty seconds then off for two minutes, then on another 30 seconds... This led to disturbed night's sleep.
The room itself the service in the restaurant was shocking I have filled in the feed back form at the hotel.
The staff were very friendly and courteous. It was close to the conference centre we were visiting. The room was very poor quality, and uncomfortable. The shower didnt work properly. There was no drinking water in the room. The beds were extremely uncomfortable, we only had one small hard pillow each. At breakfast in the mornings it was impossible to get adequate drinks, as there was only one waitress serving coffee out of a tiny pot, and that had to do 100 people. It certainly did not live up to our expectations of a hotel in the Hilton chain, and we won't be returning.
Booking in very helpful staff and pleasant, comfortable room, pleasant bar area informal atmosphere. Felt that more staff should have been available for morning breakfast service as staff were very overstretched. However,the staff on duty were all very pleasant despite the circumstances.
Fantastic room, clean tidy and modern. Leisure facilities working, staff very helpful. Breakfast plentiful and value for money Bar prices expensive. £17 for 3 drinks....
I enjoyed the pool and the service and the breakfast buffet I thought that supper was overpriced and was not ideal for fussy eater children. my daughter was limited to pasta which turned out to be spicy although I thought it was nice
Quiet location. Convenient formotorway. Friendly, helpful staff. Excellent breakfast, attentive waiters.Well appointed,comfortable, warm room. No problems
Friendly staff and excellent breakfasts. Room, particularly the bathroom, looked a bit weary.
Excellent facilities Bar meal was over priced for what I orderd certainly would not pay it again.
A localização do hotel, muito central. Tal como indiquei na alinea acima, achei o hotel confortável, pequeno almoço muito bem servido, com muita quantidade de comida sempre á disposição. A limpeza do quarto sem nada a dizer, o proprio quarto muito acolhedor. Repetiria a estadia.
Não gostei de te r reservado um quarto com vista para o rio e ter ficado num quarto sem vista e situado num canto com dificil acesso, junto à arrumação das empregadas da limpeza que muito cedo faziam barulho. A estadia só deve ser paga no check out e não no dia do check in.
A localização avaria nos elevadores
Óptima localização, tanto para fins turisticos como para jantar, boas instalações, boa relação qualidade-preço (pelo menos em promoção)
Staff were very helpfull. If returning late to the hotel the car park was often full and I had to park elsewhere.
The friendliness and efficiency of the staff, the facilities in the room (iMac), the quality of the choice at breakfast I find the prices a bit steep at certain times for a single traveller (often nearly £100 a day). There seems to be an assumption that all customers will be couples or friends sharing a twin room and there is no reduction for single occupancy of a double room. I would ask the hotel to consider this.
The rooms were very modern
Clean modern hotel. The rooms were much smaller than expected, as were the breakfasts.
easy to find and close to town
The young lady on reception was very friendly and helpful The lift was broken - other guests warned us not to use it
The imac facility in the rooms is first rate and definately a cut above most Distance from main centre
Staff were friendly. Hotel room was lovely. Very quiet. It was difficult to find the hotel car park. It could be better signposted. Otherwise everything good.
Liked the rooms also room service prices for wine was not to bad. Would stay at the City Inn Bristol again Charge for parking
The bedrom was brilliant and had everyone you could need and so comfortable the corridoors, general foyer etc very clinical not 'warm/cosy'
Localização, preço/qualidade, Bar do Hotel (Jazz) PA um pouco caro
Limpeza e comodidade dos quartos. Localização, no outro lado da estrada, da zona comercial Cabot Circus. Paragem de autocarros com destino à estação de comboios de Temple Meads a curta distância. É um detalhe, mas não aprecio salas em que se servem pequenos almoços à escuras.
No geral, tudo ok. Confortável, "look" contemporâneo, limpo, funcionários simpáticos e prestáveis. Sábado, altas horas da noite, grande barulheira no corredor de pessoal que chegava bastante animado. Tivemos que ser nós a ir à porta pedir silêncio, ou provavelmente não parariam (nem os parariam).
Localização com parqueamento
The bed was very comfortable. It was very expensive for what you got.
Staff were excellent as was the food. Hotel lovely and we used the Spa. There is no car park on site but we parked in the ncp car park next to the hotel. You have to pay £11 a night.
Good location and very clean modern room that was very comfortable.
What i liked was the fact that I was able to take my to girls swimming in a very nice, clean environment, have a nice meal and then spend time shopping/sightseeing in Bristol with a hotel in such a great and central location.
Swimming pool and spa area was perfect for relaxing.Also,hotel location is perfect for Broadmead Shopping area
The staff was very courteous kind friendly they met my needs the facility was well kept (clean) I can't find anything to complain about except not enough tv stations that we could view without paying
Courteous staff. Clean Meals in restaurant over priced
Freindly staff, hotel very clean and tidy. Location was perfect for Cabots Circus and centre of town for bars and shops. Great atmopshere. I liked everything. Only small comment maybe is to have 2 robes in the room not just 1!
The bed was very comfortable. No hot chocolate or earl grey tea in the room.
Location was absolutely great and spa facility was ideal just to relax in the middle of the hussle and bustle of it all
Good value for money Really nothing
localização do hotel. Melhorar a prestação das pessoas da receção.
A localização do hotel é excelente. O quarto é confortável e tem decoração agradável. As recepcionistas deveriam possuir mais conhecimentos sobre a região.
A localização é muito central e a qualidade dos quartos é óptima.
A sua localização junto à estação de Temple Meads e a dimensão do quarto O colchão era demasiado mole e as almofadas demasiado altas
Bem localizado, em relação à estação de comboios e ao centro da cidade. Adequado para familias. Boa relação qualidade-preço.
Da sua localização face ao centro da cidade e distância aos principais meios de transporte nomeadamente estação de caminho de ferro e aeroporto. Ter acesso à RTP internacional na rede de cabo disponível.
breakfast was good but slow on the poached eggs On arrival the bathroom floor appeared not to have been cleaned.
The hotel was really lovely, as was our room. Great location. Will certainly go back again.
The evening meal was delicious and our waitress was very pleasant.
Dinner in Palm Court, food and service was excellent
Staff in the main were friendly. Once needs were made known they were promptly acted on. Room check should insure that essentials such as toilet rolls are in place after each room service. Desk staff need to finalise business with you before moving to the next customer. At check out the person just walked away before I signed the bill form and I had to ask another desk staff person if the hotel needed the signed form.
The second room we were given was very spacious and comfortable. The hotel was well located. Checkout was efficient and fast. We were initially given a room with no heating. The thermostat was going to be replaced but this had not yet happened. The weather was very cold and it was not satisfactory to be put in a room with no heating. After speaking with check in staff they confirmed room had no heating but moved us to another room which was warm and very comfortable. We were surprised that at the end of autumn in the uk there were rooms that were being booked out with no suitable heating.
The location was excellent and the htel looked very plush. The overpriced breakfast and overpriced guest car parking.
The staff were attentive, polite and very pleasant and the meal that we had in the palm court restaurant was of exellent quality and value. A shame that there was a charge for parking.
The staff were extremely friendly and the suite was a perfect size for two adults and one baby. None
simpatia dos funcionários
ao ajudar dada pelo funcionarios
a limpezado quarto era excelente e o pequeno almoço com horas decentes
um pouco distante do centro da cidade.
Atendimento. Reserva de cama de casal, e deram duas de solteiro. Embora com alguma oferta, o pequeno almoço podia ser melhor (qualidade/sabor dos alimentos).
Relativamente perto de tudo.
A simpatia e disponibilidade dos funcionários agradaram bastante aos hóspedes que decidiram ficar no hotel por três noites e foram bastante bem tratados. Por favor, limpem as carpetes! E a banheira também estava razoavelmente suja, já para não dizer que tivémos que trocar de quarto porque o aquecimento central não funcionava no primeiro quarto que nos deram. Como tal, a melhorar: limpeza!
facilidade no check in
Simpatia do atendimento
The location of the hotel was spot on. It was close enough to everything we required without being smack bang in the middle of the hustle and bustle. The staff were amongst the most pleasant and helpful I have come across in some time. The Spa was disappointing and the reception staff were not particularly helpful. Albeit the treatments were amazing and the therapists very thoughtful and understanding.
The hotel itself is full of such beauty and is so breath taking from the outside, the staff were good and wwe had a wonderful meal there. I would have liked tea/coffee in the room rather than having to ask room service and the hotel room was a little shabby.
The service was excellent, making for a thoroughly enjoyable stay. Not applicable
Pleasant situation and very helpful polite staff. Convenient for sightseeing and a relaxed atmosphere.The food was good and well presented. No flannels available in the bathroom.
small room to much furniture old t.v which did not work
My room was very small, i don'tthink i had the nicest room in my price category.
Extremely comfortable in rooms and lounge. Spa was very relaxing . Service was excellent. Hotel was beautiful. Breakfast very good. Could be more relaxation chairs in the spa, although there is not much room.
the location and facilities were superb ! No !
The room was spacious with a lounge area that opened out to the garden. The spa was lovely, it is a great hotel for relaxing as it is very quiet but right in the centre of Bath which means you can walk everywhere. The food service was very slow and the bathroom could have done with being updated.
The friendly and helpful staff, the quietness and the beautiful surroundings both interior and garden. The only disappointment was that whilst a private function was being held in the restraunt area we had to go through from the spa in our robes. When my husband sister and her husband went to the bar for a drink we had to sit tighly packed into a corner. We did not feel like guests, but more that we were in the way!
The breakfast was really nice. Also the children's play area and pool were pretty good.
Clean and comfortable hotel with a good breakfast. Although from the outside it doens't look that appealing, in the inside it is of a good standard. The pool was however really small and it not clear that this was more of a paddling pool than a swimming pool in the literature!
Location very good easy to find 2 minutes off motorway.
The view was nice. The breakfast was nice. Different types of pillows were available. It was convenient for where we were going. I was woken up at 4am by someone banging a window and entering a nearby room.A carparking problem made us late leaving.This isn't 4 questions, it's much more! I wasn't told this would be a review, I was told it was feedback! At no time in the hotel were we given a feedback form about our stay. There is no "don't know" option if we haven't read the web reviews
We had a room looking over the park which was extremely pleasant In comparaison to some of the other Holiday Inn we have stayed in, the rooms were a little cramped!
The peace and quiet, and helpful (mature) staff in the restaurant!
Staff is very good, friendly and helpful and needing a place to stay for the week, it has about everything one would need. Just down the road is shopping for those little things you need. Easy access in and out and very comfortable No pubs within walking distance
Staff most obliging. Breakfast very good.Upgrade for one double room most impressive.
Refurbishing reception, access was difficult, no trolleys available or assistance with baggage offered.
Pool and very helpful staff Rooms are a bit small for two adults and two kids
friendly and very helpful staff, very clean and well kept hotel, pool and spa very good and good location for all areas. standard double room alittle to small,food and drink on site a bit expensive, internet should be wifi free and flat screen TVs fitted