Once you have arrived, it is a rather hassle free experience. The place is clean and just off the main road which is nice. Very hard to find the lodge. Came in from the other direction as I followed GPS instructions and only found the place after looking at other reviews to turn at the plane. Receptionist was rather rude after I explained that it was hard to find, as if I was stupid.
The overall condition of the building was excellent and the position superb The service was almost non existent. I had a very large bag to take up steep narrow stairs to my room. It was suggested that I leave the bag downstairs. Breakfast was appalling and consisted of two Tupperware boxes, one of bran flakes one of cornflakes and variety of used bread in plastic bags, old dirty butter and three pots of jam. There was no information in the room regarding the tv and shower operating instructions. Needless to say there were no staff around at all in the morning, I could have left the hotel with all the family silver!!
The staff was friendly and helpful. The room was beautifully decorated and extremely comfortable. Best bath tub I have seen in years. None
excellent & greatfor Bristol airport. pity we had to leave so early in the mornngfor our Easyjet flight. Will come again. I wish our room was ensuite
It was quiet and peaceful location
Absolutely fantastic! Snowy weather meant potential tribulations but we were really well looked after. Top marks.
Beautiful landscaped surroundings and well kept 18th c building The service was friendly & extremely helpful to all of our needs Very quiet no noise at all!! Yet only 5 minutes from Bristol airport very fast & always working wi-fi Difficult to access road & turn off Room very small
The only thing I would like to say that I think would be helpful in any review of this hotel is that it should have on it's website that there is no mobile signal. As I had to get up very early morning to be at the airport it would have been comforting to know that a family member could have rung me to assure that I was awake.
The quality of the rooms
Warm welcome - Carl and Louise were fantastic hosts. Setting is lovely with views from every room. As it was winter we didn't really make the most of the outdoor area but it looks like a great place to relax in the evening during summer. Dinner was fantastic - as was the room we stayed in 'Kings Room'. Cash only... although they mentioned they are looking to rectify this in the near future. Only a problem as I didn't read all the instructions and had assumed that I could pay by card.
Very handy for the airport and quiet location in well presented house. Handy 'to-go' breakfast. This accommodation is not really a hotel, it was a good B&B, the Bathroom was not en-suite which was not clear when I booked. Expensive for the available facilities.
Staff:Claire, Jane, Kate, Paul were fabulous, friendly, helpful, like family! Place is lovely, charming, impeccably clean, comfortable. Great views; fun pubs nearby; perfect location: rural and charming as well as convenient to main roads for excursions leaving.
We were woken up at 2:00 in the morning by an intermittent drilling sound or electrical static coming from the combination cock/phone apparatus. I had to get out of bed, battle a tangle of electrical cords and, finally, climb under the bed to unplug the thing. At 2 in the morning. Getting back to sleep was a challenge after all of that. All management had to offer the next morning was, "So sorry." I'd avoid the place like the plague, not only because of the facilities issue, but, also, the indifference of management.
Quiet location and friendly staff
The room and the general facilities were excellent. The owners were helpful and friendly. Car parking, both on and off site, was very limited. The hotel was about one and a half miles from the city centre, although taxis and buses were plentiful.
Staff was Wonderful felt like family. Room/bed very confortable, nice size and cozy and relaxing and quiet. Breakast was wonderful, bus stop across street e-z to get to city centre.. wonderful!
Friendly staff, good breakfast, large room and bathroom, off street parking. Tired decoration in bedroom & bathroom. Noisy bed and neighbouring room's bed too. More than just a walk into Bath Centre.
Good service and food and the staff were extremely helpful and friendly A little expensive for a B&B but it was in Bath which is expensive, so not a great issue
Well within walking distance of city centre warm welcome very attentive staff
Very comfortable, warm and clean. Lovely breakfast with s good choice. On site parking isnt good. Best to park on the road outside.
we liked the very well presented room,with the 4 poster bed,breakfast was cooked to order and was very quick and tasted nice. would stay again as owners were very friendly.
Quality of accommodation, Victorian building and features but with modern comforts and facilities, good breakfast quality and choice.
Everything was well thought out- ranging from the decor to the atmosphere. Some really clever touches made our stay personal yet unintruding. Highly recommended!
Very well presented, luxury Bed & Breakfast.
The room was spacious. The breakfast in the room at the requested time was excellent service provided. We were happy to be able to leave our luggage there as we had arrived very early. It is easy to find. The information sent by email on booking was very thoughtful. Na
Beautifully clean room and breakfast served in your room is especially lovely. Good location to attractions. Everything walking distance
lovely room very central and great to have breakfast in bed
The owners of the Bed and Breakfast were phenomenal. Breakfast in the room was outstanding and the rooms were out of a magazine. The Bed and Breakfast was also w/in walking distance to everything in Bath. I'd go here over and over.
Excellent b&b clean,breakfast in bedroom was very good None
The staff was very friendly and helpful. They went out of their way to make sure we got what we needed.
The hotel was in easy distance of all the main attractions in Bath, resturants and shops where in easy distance
Lovely room and very helpful hosts. Breakfast in the room was good also. Nothing
Your hosts were the best. Keep them if you can None