Location and service No mini bar in room and not spotlessly clean
There is no car park. I had to park on the street in the centre of Brest and move my car by 9.00 next morning.
The service was excellent, every person we dealt with was more than helpful and went out of their way to communicate in the best possible way with us. Service was prompt and efficient at all times. The hotel was spotless and the food of a good quality. Overall I would recommend this hotel to anyone and commend it on it's superior quality. There is a large difference in standard between two star and three star properties in this area of France Nothing
Enjoyed stay. Way better than any 3 star hotels in paris I have stayed in.staff friendly and helpful
Very clean but France is expensive. Brest is quite expensive, bier, food ...
Super room, wifi, tv with english channels. Great choice at breakfast.
Central position, accessible secure parking, reception staff particularly helpful Breakfast could have been more imaginative for 12 euros per person
Very well equipped rooms; quiet. Excellent breakfast.
The hotel was in a convenient location - near the train and bus station, the chateau, and several good restaurants. Staff were friendly, helpful and courteous.
Nice and clean. Good location. Helpful staff. Helpful to non French speaking people.
Excellent, Value for money and the staff are very helpful all round. Just being up graded with New rooms,ect to a very high standard.
The pleasant and courteous staff. The clean, comfortable, air conditioned rooms. The excellent restaurant. The decor of the bar was great - liked the nautical theme and the copper fittings. Hotel was great overall.
Staff unwelcoming and unfriendly - seemed rather bored. The bar was not open and no tea or coffee was available.
Hotel is located in the middle of the center, 1 min from liberty square. 7 min. walk from the station. The personnel was very nice and spoke good English. They even let us check out later on request! The room was very proper and convenient. Absolutely nothing to complain! Very recommendable for a comfortable stay in Brest!
The location is great, in town center and even if the hotel dont offer parking it was easy to find on streets nearby. The room is newly renowated and is fresh and comfortable. Hotel staff were friendly and helpful. The room is small, no saftey box in the room and just a blanket (no cover)
the hotel is in the middle of being refurbished and the rooms are lovely. Good central location for the area and town. As it is being refurbished the reception was a nightmare stepping over workmen tiling the floor during the day. I found it very hard to understand the charges for breakfast when there was no checks made on who went into the room where breakfast was served but they added breakfasts to my bill anyway for all four parties staying! How do they know if we had breakfast or not and in fact my daughter did not eat anything so I was not happy about being charged 12 Euros for her.
It met my expectations.
Location, Staff , Rooms No mini bar!!!
the staff is verry nice and friendly. Also the location is great, right in the centre of town.
Very friendly and helpful staff. The breakfast was excellent and dinner in the restaurant offered a good variety, reasonably priced and top quality
The family rooms are in my opinion unsafe as they do not have a stairgate, the wooden floor is a risk for people to slip down. The rail is to low in the upstairs room and the windows are too low to the floor for kids. see above and the lighting was poor in the rooms
Reception staff and ease of check in
Very helpful and pleasant reception staff
Room design and flexibility
Easy to find and good parking. Rooms were bright and airy. Hotel corridors etc let down general hotel facilities which were modern.
The staff was very helpful and friendly. We have spent a 9 day vacation in France. During that time we have changed 6 hotels. This one was the worst one. When we arrived at 9 PM, there was no parking available for our car.
Perfect hotel for a large family and dog in transit - and walking distance from the city centre. Actually, I had two adjoining double rooms and staff were very helpful in finding us the ideal combination.
The meal in the restaurant was the best I have tasted in years. The beds were really comfortable. There was no tea and coffee available in the rooms.
the room and the services when we used the spa, we were not told the rate for its use. we didn't mind paying, it would have better to confirm that the customer realises it is charged for.
The hotel rooms' were both spacious and comfortable.
No Parking close
The coffee machine and the tea provided. No bathtub
Staff were friendly and helpful. Room was clean and well serviced.
Wi-fi Rooms too small
great front desk staff and helpful restaurant staff there was mould in the shower stall. the room was a bit on the small side but acceptable. parking was free on a large empty field also used by the locals within a 2 minutes walk of the hotel well lit really is not a minus point but it was unsupervised. no signs of vandalism seen. no place to unload car in front of hotel
The room was very, Very small. It would have been ok as a single room only.
Mysepf and faily thought the new style aparthotel was truly fantastic, the only comparison would be the Suitehotel from Accor, Brilliant No
Friendly helpful staff, No
helpful pleasant english speaking staff, clealiness of room and building lack of kettle, plug sockets in kitchen too high, dangerous, have to stand on chair to plug in appliances,no english tv channels
the hotel was within easy reach to the town centre and having private car parking was also a plus whilst not a complaint I have to say that the bed was not very comfortable
confortable enough, spacious and clean i can't be able to know from the day before that I'd like to have breakfast the day after in order to reserve.
The manager (Sebine). was excellent in answering all our needs within seconds. honest and sincere service.
Hotel was in central location, very close to restaurants and shopping. Decor was modern and rooms were comfortable. Air conditioning wasn't working (or at least I couldn't find a way of making it work).
My wife and I celebrated our fourtieth wedding anniversary there and really enjoyed our stay. It was excellent value for money with an excellent buffet breakfast. The location is well situated for the city and for touring the Brittany coastline. Highly recommended for low budgets
The room was excellent size and bed really good quality. Bathroom was very spacious with a bath/shower. Staff has been overall very warm and welcoming and it felt like a family place. Wireless not available in the rooms
very good restaurant with an inventive menu. Free Internet access. In-room tea making facilities. All lights off door key switch no English TV channels, overpowering room air freshener
Nearby parking, Good standard ensuite, Not really suitable for drinks at the bar
Location/parking. Comfort of the bed/mattress. Good breakfast Music at breakfast time - too loud and not restful (jazz).
Luxury rooms, hospitality, quality restaurant and free internet available in rooms Difficult for parking during the evening
Not bad for a city/port hotel. The breakfast was nice and we had a nice evening meal in the bar. The room was quite small and the bed very small for 2 people. It was strange to have no receptionist and to have to put in a door code but we found this was the norm at several of the hotels we stayed at during our holiday.
Contemporary furniture, internet access, good bed, god lightning No tissue in the bathroom, no air conditioning, have to carry your luggage over a stair before accessing the elevator
Location near rail sevice and town centre was very comvenient On Oct 25-6, i was mistakenly charged for 2 breakfasts+tax; because of language difficulties I was unable to explain this to the receptionist
The front desk staff was efficient and our room was comfortable. I would say a good value price-convenience.
The hotel exudes a fantastic atmosphere. The staff are friendly and helpful. The hotel host various forms of musical entertainment in their basement such as a disco and live bands. The hotel is perfectly situated amongst shops, cafes and bars. The tourist information office is on the same street as is the airport shuttle stop. The hotel room does not have tea or coffee making facilities and the hotel couldnt provide us with an iron.
The room I stayed in was modern, spacious and very comfortable. Although near the stairwell, a separate lobby inside my door meant that I was not disturbed by people using the stairs. The breakfast room is the bar used by the jazz club in the evenings, and very atmospheric. I'd stay here again, especially if needing somewhere near the SNCF main train station.
very well located downtown Brestville, recently renovated, on top of one of the most alive jazz clubs in town mind to choose a room far from the pub on some days of afterhours parties lasting up to 6 am... Or spend the nite down there!
Very nice, clean and comfortable and had obviously only just been done up Nothing I did not like although there was no WiFi facility
Considerando tratar-se de um hotel classificado na Categoria 2 Estrelas, a relação Benefício/Custo é excepcional. O hotel é muito bem localizado, os funcionários são muito atenciosos e o café da manhã é excelente. Na categoria específica, o hotel é Altamente Recomendável.
The friendliness of the staff and quick efficient service. There was not enough blankets on the bed.
Easy access to bus into city.Good value breakfast and evening meal more choice of TV stations,I could get just 1 station
the big dog
24 hours reception, very helpful staff Most of the stuff didnt speak nor understand English, which was well, baffling.The location - if one is driving it's alright, but getting there with a public transportation is sort of an advanture
The personal service of the manager, His initial welcome was very friendly and he was very helpfull `non
Good option if you are looking for budget accomodation in Brest. Convenient if you have a car. The personnel was very friendly. Not very close to the downtown but there is a bus stop next to the hotel and in 20 minutes you can get to the city center. The room is OK for one person but for a couple it might be a little incommodious.
Convenient location for touring, plenty of parking. Rooms comfortable but small. Breakfast room too small and not much choice. Own transport needed as quite far out of town.
Quick check-in, no hassles. Requests for a double bed and car parking space was not taken into consideration. No floor mat in the shower room which could pose a danger on wet floor.
Service and cleanliness were excellent. I understand it is a budget hotel, but the rooms were too small. A dog in the hotel spoilt our sleep
nice clean room and very quiet. location not convenient for anything other than a stop over, but fine for what we wanted. If you want to be able to walk anywhere then chose somewhere closer to the town centre.
The family room was a good size. Beds were comfortable. Ok for a budget one night stay. Hotel receptionist was friendly and helpful. The location was on a business park, although we did not have any problems with noise as we arrived late in the evening. Breakfast was very expensive for what it was.
The staff were lovely and friendly. Good location on the outskirts of the city. Nice and comfortable. no
The hotel owners are warm and friendly - she's from New York, he's a former French sailor - if your French is rusty, it's a perfect place for Americans to get their bearings. Breakfast was perfect - croissants, fabulous coffee, yaghurt, juice. And the room was simple but roomy, and very clean and comfortable. Great place for kids, and it's in a lovely area. The only thing was that there was a nice deep tub/shower, great soft towels, but no shower curtain. There was no way to keep the water in the shower - so we wasted very nice towels.
New and clean hotel. Friendly and helpful staff. Spacious parking. As the hotel is located quite some distance from the city center, the absence of a restaurant forces guests to have a car in order to get to a dinner restaurant.
The friendliness and the understanding the hotel management gave to myself and my family, they could not be faulted.
Well managed, friendly and helpful owners, clean. Somewhat further from the city center. However, there is a good bus connection.
ease of use and staff lack of daytime access to communal areas
5-10mins walk from town centre, good value basic breakfast, free wifi, lcd tv in room, smiling staff, common areas bright and airy. very soft mattress. no shampoo in shower, thin transparent curtain (turn out the lights if you do not want to be on display at night). Peeling wallpaper in the toilet.
TV because it was raining there quite a lot. Not possible to check in between 11am-5pm (closed reception),Bed not comfortable
Basic but clean and tidy room. Toilet separate from bathroom. Adeqaute on street parking in adjoning streets. Nice fresh bread and croissants at breakfast. Easy walk to town and university hall (slighlty uphill) Thin walls, so noise travells from adjoining rooms. It would have been nice to have a kettle and coffee making facilities in room
A quiet room on the garden, very clean, recent furniture, friendly staff. They could give more bathroom products (only 1 small soap for 3 days, no shampoo). And sound isolation isn't great unfortunately.
alternative (new age), cute design, for young backpakers bed was ok, but not good; (fast and sneaky) moskitos
I appreciated the ecologic policy of the hotel staff
Spacious, clean bedrooms and shower rooms; comfortable beds. Very convenient location for early morning boats to Molene/Ouessant. Lift from pavement level. Easy road access from Quimper direction only, but city itself currently a major building site for new tram network. Very noisy (corridors, neighbouring rooms, outside) late at night and early in the morning - both nights, and both for me and for my friends on the floor below. Sailors from the nearby docks? Seemed to be shortstaffed, leading to waits at reception and poor sevice at breakfast buffet. Location is grim - boutiquification of dock area is in very early stages, so lots of waste ground and empty (?) warehouses.
Because I was visiting my sister arriving on the Ventura into brest it was the nearest Hotel to the Ships Dock. No Hairdryer in the room or one available to use from reception.
Awful smell in passageway to lift. Non-smoking room smelt of smoke
Da limpeza e da simpatia dos funcionários Um ponto de internet por cabo na recepção do hotel, para os hóspedes que não possuem laptop com conexão Wi-Fi. Este acesso na recepção poderia até ser pago, mas seria importante sua existência