Da qualidade geral do Hotel e do serviço: excelente!
Localizacao, Conforto, Servicos Restaurante fechando muito cedo
Do quarto. Amplo, limpo, muito confortável. Treinar os atendentes a falarem um pouco de espanhol ou portugues,
Size of the rooms and hot breakfest
Excellent customer service
Great room with all amenities we could have wished for. Very comfortable and good value considering location, and that breakfast and 'happy hour' drinks were included.
Large suite was almost as big as an apartment. Great breakfast Small shower may be a problem for larger people.
So convenient to metro and walking for sightseeing. Great breakfast! Staff was amazing- concierge was extremely helpful with directions! Highly recommend this hotel to others. Bathroom shower head could not be secured in holder.
I was upgraded to a suite and was happy to see how nice it was. Great kitchen layout and living space. Restaurant was way too busy to try. Nicely quiet at night.
The overall quality from Hotel, it was fantastic. Thanks, we really enjoyed our stay, even it was business. Just would like to see breakfast start a little earlier, there were several people waiting.
location was excellent. comp. breakfast and managers "happy hour" was awesome.the staff was wonderful and extremely helpful.
Thank you Kayak for making a stay here affordable! We loved the location and the room (though a little dated) was huge, comfortable and very clean! They gave us 2 complimentary drinks and breakfast was included. The staff was incredibly friendly and helpful. Joey at check in, never would have guessed he was new. Bernard our wait staff at supper-never would have guessed he was called in and was swamped because he took great care of us. And our omelette creator was amazing. Hilton all of your hotels can use Montréal Embassy Suites as their example.
Great staff Third world quality Wi-Fi in the bedroom
Very close proximity to attractions such as Notre Dame Basilica and Habitat 67.
Location and decor
The hotel itself is quite unique. The architecture the building along with art and what not. Gives it that boutique feel. Must also be said, that the staff was also very pleasant and helpful. I could see myself staying there again. Its probably moot, but the hotel was recently rebranded, changed ownership, whatever, but all the linen and such has the name of the previous hotel. I'm sure getting all new linen is a pricey, but it seemed a bit tacky...?
very pleasant, helpful staff. bed and bedding very comfortable. Easy access to old town. very small bathroom lacking good light. no shelf to put your cosmetics on. Reception is located on path to elevator, you are always in other peoples way...does not make you feel welcomed...
beautiful room housekeeping knocked on door once before 8am
Great Location, fantastic rooms and staff. The art was amazing. Will for sure stay at the hotel again.
The hotel is a charming boutique inn. The staff is very competent and friendly. The walls are adorned with colour and form. Everywhere you look is another reason to return. The atmosphere is intoxicating. Bravo! We satyed for only one night.
Cursores burger no bar estava seca e a ranço
Nosso filho de dois anos adorou a piscina, e os elevadores neste hotel de 36 andares. As vistas eram espetaculares, a equipe era educada e a localização era conveniente. O teto da garagem é muito baixo. Eles acreditam que um carro de 1,80m é o limite (o nosso coube mas por muito pouco). A comida e o serviço no restaurante eram excelentes, mas lentos.
A localização é excelente, perto de tudo. O custo-benefício é muito bom também. A internet não estava funcionando no quinto andar, então tive de mudar de quarto.
Localização. Perto de ruas centrais e da estação de trem, por onde cheguei e parti. Não.
O melhor é a localização, perto do metro e do comércio. Pedimos um quarto de não fumantes mas fomos ignorados. O serviço de internet wireless é gratuito mas ruim. Na noite de sexta para sábado dois quartos no nosso andar foram ocupados por jovens que fizeram barulho a noite inteira, sendo expulsos do hotel, com presença de policiais, pela manhã. Apesar disso, nenhum pedido de desculpas ou compensação foi apresentado.
Localização Elevador da rua para a recepção, que é muito antigo.
o hotel eh muito bem localizado
O Hotel fica bem central A chave autiomatica para abrir o quarto funciona dia sim , dia não.Faltam funcionarios na recepção para atendimento.O serviço de limpeza do quarto é precário.E com este serviço pré-pago de reservas, sem direito a cancelamento (com reserva no cartão de crédito), fiquei preso a este hotel durante todo tempo, apesar de querer mudar de hotel.
5 star hotel and a great value 5 star hotel and a great value. Only complaint was the resturant, that however was not an issue as there are many outstanding resturants within walking distance
The ammenitites and location were impossible to beat.
Service, location, comfort, bed, quiet, staff Hot water pressure was almost non existent-- in shower, bath, and sink. Staff was ready to help; however, I didn't notice this until late at night on my one night stay. Wouldn't normally be a huge deal but the luxurious bathroom is what made me choose this hotel over two other similar contenders. Additionally, HBO was the only channel that didn't work. Not sure if they advertise having HBO on the website, but it was on the channel guide and didn't have any service.
friendly staff ,personal service,trying to fullfill your requirement to make your stay pleasant,and very positive attitude toward guests nothing to complain
the rooftop jaccuzzi is cool
great location...good staff... very contemporary style
The hotel and our room was spotless. Great facilities and location. Loved it!
Starbucks and restaurant downstairs are excellent. Rooms are spacious and clean. Staff are extremely attentive. Everything was perfect.
The place smelled good, as soon as we graced the doors. There were complimentary apples and the decor and design was new and fresh. The spa and pool were very nice and the room was spacious and very comfortable beds.
the place was very nice, clean,fresh.......
The staff were professional and pleasant. The details were attended to. I loved that I got in my room and didn't have to call down for a corkscrew. The location is convenient. It is expensive, but not ridiculous.
Generally, I was pleased with my stay,Opus is an attractive hotel, well located, and pet friendly - my biggest concern. Staff was very friendly and helpful. decor needs refreshing, carpet needs replacement
Clean, good staff, comfortable rooms Weekend party location, euro-style shower
Please write at least 15 words
Business , shopping, social
Staff very friendly and accomodating. Eric at koko and Sophie the bartender the best. King size bed reallly comfortable. within walking distance of plenty of restaurants. The lighting in the room could be better. too dark
The bed was comfortable, the spa tub was wonderful, there was a free driving service, and the staff was friendly The restaurant was not open 7 days a week
The bed was really comfortable. We didn't like the location of the bedroom, we were close from the Koko nightclub, the bar of the hotel, and there was loud music until 3 am, our room vibrated! I called the front desk and they ask me that the music stop at 3 am! Moreover we didn't like the brightness in the bedroom, curtains were not opaque and it was very clearly in the bedroom early in the morning.
good location, nice modern rooms 2 burnt out light bulbs, hallway flood, tv remote broken on arrival, rate on the bill was incorrect for 2 of the 3 nights we stayed there
Opus Hotel was centrally located to all main attractions, cafes, shops, and restaurants. The hotel staff was very courteous and made our stay a welcome one. Our room was very clean, with a large shower and comfortable beds. It was definitely worth what we paid for. The hotel is connected to a bar/lounge, so if you like dressing up and having a good time, this was definitely the place to go.
decor, location, staff
Cool modern decor, huge room size, excellent front desk staff and valet car service, bedding was super comfy! Street noise, unreliable hot water!
Gostamos da localização e comodidades. Tudo foi ótimo. A equipe foi maravilhosa O café no restaurante era caro e estava queimado. Não é bom....
Staff atencioso e educado. Old fashioned bathrooms
Excelente localizaçao , excelente atendimento, excelente custo beneficio
Local de facil acesso, perto de metro e restaurante . Nao
piscina e complexo desportivo Ter efectivamente internet gratuita como anunciam no site do booking
Equipe de limpar feliz e acessível
A recepção dos funcionários, o conforto, o bar e a piscina Melhorar a área de lazer para as crianças. Criar uma área com brinquedos
A cozinha montada dos quartos e a localização ao lado do metrô e de vários bares e restaurantes do Quartier Latin
The room was very good, the location is excellent and the price is good. The internet service available in the hotel is very slow.
O Hotel está a poucos passos de umas das principis estaçoes de metro da cidade, há 2 estaçoes do Palais de Congress aonde necessitava estar. As camas sao extremamente confortáveis, cozinha bem equipada, 3 recepcionistas que falavam espanhol alèm de serem muito amàveis. Café da manha ótimo comparado ao padrao europeu. Na lista de comentários do booking todos falavam da regiao ser povoada de mendigos, mas na verdade eu ví que o bairro tem um perfil diferente do resto da cidade, com punks, junkies e afins, porém é extremamente tranquilo e ninguém te encomoda. Nos 5 dias que estive aí havia policiais sempre na porta da estaçao do metro.
Os quartos deste hotel são imensamente confortáveis. o café da manhã também é bom...farto e é reposto sempre que necessário,.Localizado num lugar ermo...Apesar da facilidade do hotel ser perto do Metro e da Rodoviária.
Os funcionários são extremamente simpáticos e prestativos. O café-da-manhã é excelente! Melhorar o chuveiro e a internet wireless, cujo sinal não chegou no quarto andar.
Bela lareira, bem como o melhor Amaretto Sour que eu já bebi na minha VIDA. O hotel em si é muito, muito bonito, e a equipe é realmente ótima, especialmente Maria na recepção! O quarto não era tão bonito como esperado. A banheira era mais ou menos.
A localização é excelente, museus, parte antiga de Montreal, Notre Damme, McGill, estação de trem, restaurantes, tudo em uma razoável distância, e o café da manhã é um ótimo buffet. O café da manhã é um pouco caro, a sinalização para o lobby é ruim, e como fica no sexto andar é um pouco difícil de encontrar.
A equipe do hotel foi muito simpática e prestativa. Lojas e restaurantes ficam muito perto. Os quartos estavam limpos e as camas eram confortáveis. Os quartos não eram tão modernos como o lobby, mas não foi um grande problema para mim.
Eu gostei que o Hyatt era central para todos os lugares em Montreal. Fica a uma curta distância do centro de Montreal e de Old Montreal. O Hyatt fica a uma curta distância a pé do metrô. Não houve nada de que eu não tenha gostado.
Hotel em refoma dexiando tudo confuso e baguncado.
localização melhor serviço de bagagens
localizado de proximo as atracões principais
Estacionamento no local, apesar de ser pago. Internet grátis.
Localização Internet paga no quarto sem wireless. TV sem acesso a videogame.
Da facilidade de acesso´às áreas de maior interesse.
localizaçao privilegiada ,estacionamento(pago mas propicia grande conforto) O cafe da manha e otimo mas o preço e incompativel.20 dolares(com taxas + serviços) por pessoa e demais .Se voce for nas imediaçoes do hotel tem por menos da metade.
Location was good, room was nice
Staff at front desk was extremely helpful with directions to restaurants and highway connections. Air conditioning was very noisy.
excellent accomodations none
Location was great
Very helpful staff, very kind and welcoming! Nothing at all!
location, staff very nice and helpful , food excellent the bed was hard, most beds in the U.S. have soft fluffy mattresses.Unfortunately the parking attendent smashed my car into another car....so I am currently dealing with my insurance company and repair car shop in the U.S to get my car body damage fixed. I hope that this is a smooth transaction, your hotel manager was very nice about your accident. I will see. thanks
Wonderful staff - very helpful and pleasant Room was a bit small and not much space to sit or to work.
We valet parked our rental car and it was returned with a flat tire. The staff refused to help us in any way and would not even comp the relatively small service charge by our rental car company. Hardly 'boutique' service! I would never return to this hotel.
I liked the friendly staff, convenient location, attractive minimalist style, and large comfortable room. The giant soaking tub was a highlight. There was nothing I did not like about the hotel.
A piscina e a conveniência para ir ao centro são os grandes trunfos deste hotel. A equipe é muito simpática e prestativa. Os quartos são limpos e bem conservados. Quartos tranquilos. Esperamos voltar novamente.
atendimento do concierge e room service as dependencias necessitam remodelação, o aspecto do hotel é ultrapassado, embora dentro do quarto não seja. Internet muito cara.
O que mais me agradou foi a localização do hotel em relação ao Edifício da ICAO, onde se realizou a Conferência de Alto Nível sobre Segurança Internacional, razão principal de minha estadia em Montreal. Desde o hotel, se tem acesso ao metrô, centros de compras, teatros e a vários edifícios, inclusive ao da ICAO, através de galerias subterrâneas. Isso é particularmente importante para se proteger das condições climáticas em Montreal. A cobrança à parte pelo acesso à internet e café da manhã. O valor cobrado pelas diárias deveria incluir esses custos.
Quartos muito confortáveis Tinha apenas 1 computador para usar internet free no loby do hotel para todos os hospedes usarem.
Hotel bem localizado na parte antiga e mais importante da cidade. Hotel de primeira qualidade e com um serviço de concierge impecavel assim como todo o staff. Conseguiram ingressos para o Cirque du Soleil mesmo sem disponibilidade no sistema e sem cobranças absurdas. Otimo hotel e rede pois ja conheço outros da rede em varias partes do mundo e eles sao perfeitos.
Gorgeous place, supremely comfortable bed. Super clean room, extremely helpful staff. Street noise can be slightly loud late at night in the front facing rooms
We came to celebrate my boyfriend's birthday and enjoy some downtime before the holidays. Every detail is considered at this hotel. The staff were responsive, warm, and very accommodating. We stayed in a petite suite, loved the spa tub, rainfall shower, and plush, down king-sized bed. The Verses restaurant downstairs offers impeccable contemporary French fare, and Olive and Gourmando just down the street is perfect for fresh coffee and croissants in the morning. We will definitely stay here again.
location in old Montreal I was charged for 5 phone calls when I only made one
Clean, spacious, attractive. Staff was very nice and responsive. My room - 412 - was a corner room and the heat was not working properly. Maintenance came up and did not do anything useful. I had housekeeping bring up a space heater to keep the room warm. Without the space heater, the room was about 65 degrees. Too cold for sleeping for me. The hotel should keep the facility a little warmer overall, and not let the rooms get so cold. The HVAC system did not put out nearly enough heat.
Very accommodating. Great neighborhood. clean and nice. Terrific service. Nice restaurant and breakfast spread. Rooftop bar. Overall the staff could not have been more responsive and very accommodating. Our room was very nice. A petite suite, loved the spa tub and comfortable king-sized bed. We will definitely stay again. Staff (Melanie) needs to be careful sending clients to tourist restaurants. We specifically stated no "tourist restaurants". There are so many lesser-known restaurants that are fabulous and worth trying. We were sent to Vieux port steakhouse for sunday brunch. We had slop. We arrived sunday morning. After we saw many terrific cafes and brasserie. And please note she (Melanie) did NOT tell us about the rooftop bar or your new restaurant. Perhaps we would have gotten our sunday late morning/ early lunch there.
Charm of the old building, courteous staff and proximity to historic sights and good food and galleries. I would have liked to have more light available in the room.
It was a reasonably priced hotel (and with very reasonably priced services) in the heart of Montreal next to a Notre Dame. The location is great for one day or two day trips. Ensuite minibar and hotel restauraunt had good selection and were reasonably priced. Bathroom is great for having sex. No meat or eggs at all at the "continental breakfast", which is misleading. The view from the windows was nonexistant.
The reception people offered an upgrade at a very reasonable price. The room was excellent and offerde extreme comfort. The wait staff wre very slow in respnding to the service needs.
Really enjoyed our stay, friendly staff and beautiful, cozy room! The shower was amazing, with the second rain shower overhead and the fireplace was perfect for the time of year (early April- about 0 degrees Celsius) my boyfriend and I really enjoyed the complementary water and chocolate brought to our door every day. It was a sweet touch. The location was convenient. A lot of great restaurants and site seeing nearby! And the metro is less than a 5 minute walk. What we probably appreciated the most was the concierge who sat right in the lobby, ready for our questions. We had many. Wanting to know the best places to eat and visit, even making reservations for a tour and dinner reservation. she was the best! Probably the only thing we didn't like was the continental breakfast. $19 per person. Definitely not worth the price. There wasn't a lot of options and it was all cold (granted we ate at around 10am) so it sat out for a couple hours but I would have expected the food be kept in chafing dishes to stay warm for that price. so needless to say that was the only time we ate breakfast in our hotel. So many other great breakfast spots around the corner!
The hotel location. The breakfast. The bed. Staff not very friendly. Staff cold in manner (fake smiles). Control of shower temperature difficult.
Nice rooms, two excellent bars/restaurants in the hotel and very friendly staff Nothing worth mentioning
The Hotel Nelligan is located in Old Montreal--a beautiful location--but is is also close to a Metro station, which makes travelling around the rest of the city easy. There are excellent restaurants within walking distance. The breakfast buffet is very good.