hotéis em Puerto de la Cruz

hotéis em Puerto de la Cruz

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Puerto de la Cruz, Tenerife, Espanha
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Informações úteis

Baixa estação abril
Época alta maio
  Preço médio (durante a semana): 46 €
  Preço médio (durante a semana): 40 €

mês mais barato para hospedagem

38%

redução esperada nos preços

época mais cara para hospedagem

83%

aumento esperado nos preços

(preço médio das últimas 2 semanas)

domingo - quinta

(durante a semana)

(preço médio das últimas 2 semanas)

sexta e sábado

(noite de fim de semana)

Perguntas frequentes sobre a reserva de um hotel em Puerto de la Cruz

Quanto custa um hotel económico em Puerto de la Cruz?
Utilizadores da KAYAK encontraram quartos duplos em Puerto de la Cruz a partir de 18 € nos últimos 3 dias. O preço médio é de 66 €.
Quando custa um hotel em Puerto de la Cruz para hoje à noite?
Nas últimas 72 horas, os utilizadores encontraram Puerto de la Cruz hotéis para hoje à noite desde 19 €. Também encontraram hotéis 3 estrelas desde 24 € e hotéis 4 estrelas desde 27 €.
Como encontro hotéis perto de mim?
Vê os nossos mapas de hotéis para encontrares os melhores hotéis perto de ti.

Onde ficar em Puerto de la Cruz?

A nossa ferramenta Heatmaps o ajuda a encontrar o lugar ideal para hospedar-se em Puerto de la Cruz, mostrando os hotéis mais próximos a atividades que lhe interessam

Os melhores hotéis em Puerto de la Cruz

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Club Ambassador Apartamentos - Puerto de la Cruz - Quarto
1
9,6 Excelente (433 avaliações)
58 €+
Visão geral
Com uma estadia Apartamentos Ambassador em Puerto de la Cruz, ficará a 5 minutos de carro de Piscinas do Lago Martianez e de Playa Jardín. Uma receção aberta 24 horas e uma biblioteca estão entre o leque de comodidades oferecidas por este complexo de apartamentos.
Hotel Botanico & The Oriental Spa Garden - Puerto de la Cruz - Edifício
2
9,3 Excelente (1 547 avaliações)
200 €+
Visão geral Avaliações
Ao alojar-se Hotel Botanico & The Oriental Spa Garden em Puerto de la Cruz, ficará perto da praia, a 5 minutos de carro de Piscinas do Lago Martianez e de Playa Jardín. As principais comodidades incluem um business center, aluguer de limusinas e um serviço de limpeza a seco. Planeia um evento em Puerto de la Cruz? Este hotel dispõe de uma área total de 1502 metros quadrados para conferências e exposições. Poderá solicitar transporte de/para o aeroporto e existe, também, estacionamento com motorista grátis no local.
9,1 Excelente
Prós: Very good service. Quiet and comfortable rooms. Buildings aging but well maintained. Curious rather odd style. Good food.
Contras: Style!
9,6 Excelente
Prós: The garden is splendid and for a rather small hotel the three elevators are a big plus. We ate at the 2 of the three hotels located within the hotel plus we ate also from the room service and the food on all occasions was excellent. The welcome was top notch an the staff allways smiling and eager to help.
Contras: At the Papagalo restaurant they have a dress code and we found out when we went to have dinner luckily I had some long trousers which I usually don’t have being a summer vacation at 30 degrees centigrade.
7,5 Bom
Prós: All was as expected. Pity the weather was not that good.
Contras: The number of expats wandering around.
9,6 Excelente
Prós: Excellent service and cleanliness. Lovely room and staff. Great spa.
Contras: Nothing really.
9,6 Excelente
Prós: O SPA e sensacional.
10,0 Excelente
Prós: The most impressive is that every staff is nice and friendly, which make us feel like being at home. A great variety for breakfast. Italian restaurant offers very delicious food, and the sunset view is very beautiful. The bed is very very comfortable. Free spa access zone is quiet and cost. In a word, this hotel became one of our favorite hotels! Recommend it!
Contras: We tried the volcanic stone spa, if the massage is more strong that will be nicer!
10,0 Excelente
Prós: Everything. Perfect breakfast, staff, wellness, cleaning, etc
Contras: Nothing.
10,0 Excelente
Prós: The staff was great and very accommodating - Vanessa, who did our checkin, went well out of her way to assure we got a great experience!
Hotel Riu Garoé - Puerto de la Cruz - Edifício
3
9,3 Excelente (1 412 avaliações)
153 €+
Visão geral
Ao alojar-se Hotel Riu Garoé em Puerto de la Cruz, ficará no passeio marítimo, a 5 minutos de carro de Piscinas do Lago Martianez e de Playa Jardín. As principais comodidades incluem acesso à internet com fios (sobretaxa), computadores e jornais grátis no lobby. Entre os espaços para eventos deste hotel contam-se uma zona para conferências e salas de reuniões. O hotel conta com transporte de/para o aeroporto (disponível 24 horas) mediante uma sobretaxa e há estacionamento no local.
RF San Borondon - Puerto de la Cruz - Edifício
4
8,9 Excelente (1 348 avaliações)
72 €+
Visão geral Avaliações
Com uma estadia RF San Borondon em Puerto de la Cruz, ficará a 5 minutos de carro de Playa Jardín e de Piscinas do Lago Martianez. As principais comodidades incluem uma receção aberta 24 horas, armazenamento de bagagem e elevador.
7,0 Bom
Prós: The hotel is in an excellent position close to the centre of town.
Contras: We were in room 2004 and the traffic and general street now she early in the morning around 5:30 am was terrible.
10,0 Excelente
Prós: the apartments are immaculate, modern , and lovely walk in showers !! A must in this day and age !! the pool is clean , along with all the open areas !!! An ideal location for buses shops and the sea front !!
Contras: There is nothing i can fault with this property !!
10,0 Excelente
Prós: wide choice of breakfast, clean pool, spacious room
9,6 Excelente
Prós: A piscina magnífica, bom pequeno almoço, ambiente calmo, foi nos dado um quarto superior sem custos adicionais. Quarto espaçoso e confortável.
Contras: De nada.
9,0 Excelente
Prós: Wonderful location - clean and comfortable
5,0 Razoável
Prós: It is a quiet place, and the staff is friendly, also the cook is very good, the lamb is quite something
Contras: The room for 2 times was dirty, the bed sheets had stains and hair They charge for water in dinner, despite it is already paid There was an ant in the bedroom The times for breakfast are odd since it closes at 9 am But dinner goes until 9:30 pm, this makes no sense at all, being that to have to wake up at maximum at 8:30 to get to breakfast when you are in vacation is just wrong. Is like the hotel misses the basic parts of an hotel
8,8 Excelente
Prós: Tamanho do quarto, café da manhã muito bom, apesar de não ter suco natural oferece ótimas opções de pães, frios e pratos quentes. Piscina de bom tamanho. Atendimento da equipe, simpática e atenciosa.
Contras: Ducha com box semi aberto molha o banheiro. Cofre pago (3 euros/dia).
9,6 Excelente
Prós: Breakfast was really good and plenty. Room and hotel is super clean. Nice balcony with a tiny view towards the ocean. Location is right between the centre and Loro park and next to a huge beach. Staff surprised us with little gifts. Almost perfect, definitely would recommend!
Contras: Minor observation: the bed was amazingly huge, however our mattress might need to be turned over or refreshed, cause you can feel the humps of overuse. Still, this hotel is perfect.
7,9 Bom
Prós: Great location very close to the center Comfortable rooms Good price
Contras: Very cold pool (not heated) that opened only from 10 to 6 ! Noisy employees cleaning the pool at 8am Average breakfast Fitness room could be better (no mats, no towels)
8,3 Excelente
Prós: The room was very nice the pool was beautiful and the cleaning services was good.
Contras: Price of the dinner and breakfast in the hotel.
8,8 Excelente
Prós: Boa localização, limpeza, bom pequeno almoço e instalações confortáveis.
Contras: Quarto voltado para a rua onde se ouvia qualquer ruído de carros a passar, faz falta ar condicionado, por vezes o quarto tinha mau odor proveniente da canalização.
7,1 Bom
Prós: Varanda do quarto, ter cozinha e piscina
Contras: Demasiado barulho de manhã
Hotel Trh Taoro Garden - Only Adults Recommended - Puerto de la Cruz - Quarto
5
8,8 Excelente (1 739 avaliações)
86 €+
Visão geral Avaliações
Com uma estadia Hotel TRH Taoro Garden - Only Adults Recommended em Puerto de la Cruz, ficará a 5 minutos de carro de Loro Parque e de Playa Jardín. As principais comodidades incluem uma receção aberta 24 horas, armazenamento de bagagem e elevador. Há estacionamento grátis no local.
10,0 Excelente
Prós: Perfect hotel with good breakfast and dinner. Variety food.
Contras: No parking places near hotel, but this is problem in the whole island.
10,0 Excelente
Prós: Clean and modern. Away from noisy areas. Lovely staff and great facilities.
Contras: Nothing
4,6 Razoável
Prós: Food
Contras: Not a bad hotel. Too far out from anything. A long transfer from Tenerife south airport. Too many steps and hills. Nice place if you need to relax and chill out. Not much in the hotel to do.
9,2 Excelente
Prós: All answers above.
Contras: Bad maps given out by hotel...need to get these sorted.
10,0 Excelente
Prós: Excellent service.We had a very well welcome.Guys on the reception are very helpful.Since it was our honeymoon they gave us very nice room with the view on the mountain.The service was very nice started from the dining room to the bar.Very big variety of the food.Next to the hotel is a beutiful padk for eider walking or training.Very clean place and would recommend to everyone.
Contras: All good
10,0 Excelente
Prós: Da simpatia e disponibilidade do pessoal. Das condições do quarto e das áreas de lazer proporcionadas pelo hotel. Da qualidade e diversidade dos pequenos-almoços e jantares. Gostei também da localização do hotel, implantado num dos parques verdes da cidade, num local alto e calmo, fora do ruído das praias e das zonas comerciais.
Contras: Gostei de tudo.
9,6 Excelente
Prós: We liked almost everything: beautiful garden with green parrots flying around :)), very good food, nice staff, good pool, cleanliness, nice location etc.
Contras: The number of parking places is not enough and you might not find an available place. It would be necessary to extend it and to be able to reserve a parking place when you book the room. Also, the music in the evening could be more cheerful.
8,8 Excelente
Prós: - confortable beds and sheets - clean room and bathroom - good food, although not very diversified
Contras: - not quite heated water in the pool - would have liked the personal to be more friendly
9,6 Excelente
Prós: Acordar a ouvir os passarinhos :)
Contras: Nada a apontar.
8,8 Excelente
Prós: Conforto e localização
Contras: Bebidas não incluídas nas refeições.
Sunlight Bahia Principe San Felipe - Puerto de la Cruz - Edifício
6
8,7 Excelente (3 688 avaliações)
117 €+
Visão geral Avaliações
Com uma estadia Sunlight Bahia Principe San Felipe, ficará numa localização central em Puerto de la Cruz, a 5 minutos de carro de Piscinas do Lago Martianez e de Playa Jardín. As principais comodidades incluem um business center, um serviço de limpeza a seco e uma receção aberta 24 horas. Planeia um evento em Puerto de la Cruz? Este hotel dispõe de uma área total de 241 metros quadrados para eventos, onde se incluem uma sala de reuniões. Há estacionamento no local.
8,3 Excelente
Prós: Great location in centre of Puerto de la Cruz, pool area very nice with many sunbeds, food (breakfast and especially bread) very varied and delicious
Contras: Old furnishing, fee for parking (10 Euro a day), few vegetarian options for dinner (only salad, potatoes, pasta), most of the cooked vegetables contain meat
7,5 Bom
Prós: Variedade e qualidade oferecida, simpatia e eficiência dos funcionarios
Contras: nada a assinalar
10,0 Excelente
Prós: location good plenty of food not much choice for gluten free diet . no pasta or signs om sauces to say if they were gluten free so food was the same each day
8,3 Excelente
Prós: Uma palavra de apreço para a eficiência dos funcionários e para a limpeza do hotel. As piscinas são agradáveis e havia espreguiçadeiras para todos.
Contras: Os quartos têm mau isolamento acústico. Parecia que a janela da varanda estava sempre aberta , tal era o barulho que se ouvia. Os quartos estão virados para um mar com muita rebentação e aquilo que poderia ser um som agradável acaba por ser um factor de sonos intranquilos. O parque de estacionamento do hotel é muito limitado. A comida é pouco condimentada e repetitiva.
10,0 Excelente
Prós: Food, amenities and location was perfect.
Contras: Imposible to find parking on the street. Limited payable parking at the hotel. Cheaper to park at Mercadon shoping centre.
10,0 Excelente
Prós: Perfect food. Extraordinary big buffet!!
9,6 Excelente
Prós: Everything was great. Especially the location, really close to the center. We had an ocean view room, it was nice and the view was amazing. The food was good as well, plenty of sea food and fish and even had soy milk for breakfast ( thank you :) )
Contras: the parking was expensive, 10EUR/night.
9,6 Excelente
Prós: Room 1115 with a sea view is brilliant!!!
Contras: Wifi is a bit slow
Hotel Vallemar - Puerto de la Cruz - Edifício
7
8,7 Excelente (1 111 avaliações)
112 €+
Visão geral Avaliações
Com uma estadia Hotel ValleMar, ficará numa localização central em Puerto de la Cruz, a 5 minutos de carro de Piscinas do Lago Martianez e de Playa Jardín. As principais comodidades incluem uma receção aberta 24 horas, assistência multilingue e armazenamento de bagagem. Há estacionamento no local.
9,6 Excelente
Prós: - Location - Facilities - Bathroom - Terrace (balcony) - Quality of food
Contras: - Beds (King size bed should be better instead of two beds and gap between the matresses) - Early breakfast (breakfast package would be more helpful instead of having some cold food locally while you have to hurry)
10,0 Excelente
Prós: Everything was GREAT. Thank you!
Contras: All was PERFECT THANK YOU VERY very much!
8,8 Excelente
Prós: Perfect location, very helpful staff, great view from the bar and swimming pool on the last floor. We got a sea view room, which was amazing, and very quiet too despite a couple of bars with live music nearby. The bathroom seemed just refurbished. We reserved a place in the parking lot, which is very convenient right behind the hotel.
Contras: Mattresses were a bit noisy, pillows not very comfortable (matter of taste). Room temperature was ok, but the air conditioning system was a bit weak.
8,3 Excelente
Prós: beautiful position, lovely decor and very comfortable
Contras: Too much noise and music late night on the street below. Insufficient personal service and too much distraction from wedding parties and events .
9,6 Excelente
Prós: Good food / excellent pool area / location
Contras: The pillows
8,3 Excelente
Prós: localização das instalações do café da manhã
9,2 Excelente
Prós: breakfast was good but been better in the past.
Contras: the evening meal was not up to the usual standard of food and the staff were unattentive and started setting breakfast before we were halfway through meal... not good... not good staff and too young to bother they were cleaned up before 9.10p.m. and dinner did not finish until 9.30p.m.
Hotel Las Aguilas - Puerto de la Cruz - Edifício
8
8,6 Excelente (1 997 avaliações)
91 €+
Visão geral Avaliações
Com uma estadia Hotel Las Aguilas em Puerto de la Cruz, ficará a 5 minuto(s) de carro de Playa Jardín e a 6 minuto(s) de Loro Parque. As principais comodidades incluem um serviço de limpeza a seco, uma receção aberta 24 horas e assistência multilingue. Há estacionamento grátis no local.
8,3 Excelente
Prós: Landscape from the room
Contras: Room cold
8,8 Excelente
Prós: Huge and very clean room with kitchen. It was very helpfull with the baby Big bubble bath
Contras: No free wifi in room - not expensive but it already free in most places No water at dinner... Make no sense Not a lot of vegi options..everything is with meat. Even
7,5 Bom
Prós: The pool is nice. The room was suitable for 5 pax.
Contras: The room wasn't ready on time. We had to wait almost an hour, and we came only for one night. Every thing is with prepay deposit and expensive.
6,3 Bom
Contras: Very old hotel and facilities... They add a kitchen in the room, but there are no utilities(plates, caps, cattle...), the buffet is ok no more.
9,7 Excelente
Prós: The evening staff in the reception, Isodoro and his colleague were great (friendly and helpful).
Contras: Certain facilities, like the tennis court and the rackets/balls were poor and outdated. There was no gym which is strange for such a large hotel. The rest was great.
8,8 Excelente
Prós: Spacious rooms and balconies, great view. Food was OK. The Flamenco dancers were good and all the staff were very polite , friendly and hardworking. I would love to go back but the rest of the family aren’t so keen ( see below)
Contras: My husband didn’t like the location , the hotel sits on a plateau above the town and it’s a long walk up and down - there is a bus but he likes to be independent. Daughter didn’t like the heated pool which was cold.
9,2 Excelente
Prós: Peaceful hotel with nice views. Free parking place. Clean and spacious rooms. Comfortable bed. Nice evening entertainment.
Contras: Free Wi-fi was only in common areas, would prefer if it would include in room price.
RF Astoria - Only Adults - Puerto de la Cruz - Edifício
9
8,6 Excelente (780 avaliações)
43 €+
Visão geral Avaliações
Com uma estadia RF Astoria - Only Adults, ficará numa localização central em Puerto de la Cruz, a 5 minutos de carro de Piscinas do Lago Martianez e de Playa Jardín. As principais comodidades incluem uma receção aberta 24 horas, assistência multilingue e armazenamento de bagagem. Há estacionamento no local.
10,0 Excelente
Prós: The room was cozy and very clean. The staff very friendly. Perfect location, not far from anywhere. Underground parking was perfect!
10,0 Excelente
Prós: great hotel with onsite restaurant, 10 minutes walk from the sea. Tucked away in a side street at the top of the main street down to the beach. Close to all the bars and restaurants, all reasonably priced and a good variety of tastes. Quite large rooms with unusual hidden kitchenette with sink, hob, fridge and crockery and cutlery etc. Great, helpful staff. Difficult parking if you have hire car, but this seems to a general issue everywhere in Tenerife, multistory available about 10 mins walk away. Pool is on the second floor and fairly small, but most visitors go down to the Lido area at the sea front.
Contras: absolutely nothing, great place and if you don't fancy having kids around it's ideal.
7,5 Bom
Prós: The hotel is clean and located in a chic area.
10,0 Excelente
Prós: Staff efficient. Breakfast very good.
Contras: Nothing
9,6 Excelente
Prós: Great location, really close to Lago Martiánez! Clean and modern room. Shower was really good. Fridge was spacious and kitchen had all the necessary equipment.
Contras: The fan in the room switches off after ~10minutes and you have to keep switching it on again. A small thing but meant it’s hard to stay cool when going to sleep.
8,3 Excelente
Contras: Water power was low to take shower.
10,0 Excelente
Prós: + everything, absolutely amazing! Totally worth the price! 0 negative thoughts about the stay there! :)
9,2 Excelente
Prós: Great location. Staff on front desk were very friendly and helpful.
Contras: Everything was fine for the price paid
10,0 Excelente
Prós: Very happy with this accomodation, our room was clean, spacious, bed very comfortable. Nice and friendly staff. Beautiful place in the center.
9,2 Excelente
Prós: A cama era confortavel
Puerto Palace - Puerto de la Cruz - Quarto
10
8,5 Excelente (2 791 avaliações)
72 €+
Visão geral Avaliações
Com uma estadia Puerto Palace em Puerto de la Cruz, ficará a 5 minutos de carro de Loro Parque e de Playa Jardín. As principais comodidades incluem um business center, jornais grátis no lobby e um serviço de limpeza a seco. Há estacionamento grátis no local.
9,2 Excelente
Prós: Excellent breakfast included Lovely pool and nightly entertainment
9,2 Excelente
Prós: Excellent breakfast included Lovely pool and nightly entertainment
10,0 Excelente
Prós: Atmosphere, pool area, nice food and very attentive staff.
Contras: Wifi was a little intermittent.
10,0 Excelente
Prós: Breakfast was excellent. Facilities were extraordinary. The shows were great fun.
4,6 Razoável
Prós: Nothing. It's not even close to the main city bars and restaurants
Contras: Boring place and unfriendly staff. Not worth the expensive rates. Definitely not recommding it to honeymooners
10,0 Excelente
Prós: The breakfast is great, it is a place for relax
9,6 Excelente
Prós: Pequeno-almoço e jantar excelentes! staff super simpático! várias piscinas e vários jacuzzis mas atenção que as piscinas apenas têm 1.50m de profundidade.
8,3 Excelente
Prós: Hotel no geral agradavel, o pequeno-almoco e o jantar c variedade suficiente e bom
Contras: Um pouco quente durante a noite, ar condicionado eh desligado a noite
9,2 Excelente
Prós: As piscinas e área envolvente são muito agradáveis, com boa manutenção! Os quartos são espaçosos e transmitem muito conforto. A comida era boa e variada! Ao lado do Hotel podemos disfrutar de um bar muito simpático! Uma ótima hipótese para quem quer aproveitar umas férias calmas!
Contras: Fica localizado um pouco longe do centro de Puerto de la Cruz, custa mais o regresso por ser a subir. Mas têm no entanto um autocarro que faz o percurso gratuito até ao centro, com horários estipulados.
7,5 Bom
Prós: As piscinas e o jardim envolvente. Limpeza.
Contras: O hotel já acusa o peso da idade. A decoração é dos anos 90. Uma remodelação de todo o hotel será bem-vinda se quiserem manter-se competitivos.
Hotel Sun Holidays - Puerto de la Cruz - Edifício
11
8,5 Excelente (1 318 avaliações)
38 €+
Visão geral Avaliações
Ao alojar-se Hotel Sun Holidays em Puerto de la Cruz, ficará perto da praia, a 5 minutos de carro de Playa Jardín e de Piscinas do Lago Martianez. As principais comodidades incluem computadores, registo de saída rápido e jornais grátis no lobby.
8,3 Excelente
Prós: Lovely stay even tho we had an island wide power cut, staff really nice and helpful, lovely restaurant's near by, parking not at the hotel but only a 5 min walk from hotel
9,2 Excelente
Prós: The location is perfect, nice staff, good breakfast in the same street. The old Town is very nice.
Contras: Before setting in, CHECK the shower if it has enough pressure.
6,7 Bom
Prós: Da relacao qualidade preço.
Contras: Da recepcionista Mariane. Foi bastante arrogante.
8,3 Excelente
Prós: Everything else
Contras: The shower is hard to set on the right temp. That's the only bad thing I can say.
9,6 Excelente
Prós: Great location, close to local and amazing resturants. The rooftop is a must see and stay to drink a beer.
8,8 Excelente
Prós: Gostamos do tamanho do quarto e da varanda! A vista era bem bonita! Equipe atenciosa, limpeza de acordo! Banheira legal! Local próximo à vários restaurantes e lojas!
Contras: O chuveiro era ruim, a água saia com pouquíssima força! Falta um box para conter a água, pois ao tomar banho o banheiro ficava todo molhado! Cofre muito antigo! Cama baixa e desconfortável!
10,0 Excelente
Prós: The location, value for money and the quietness in the area
Contras: The shower pressure
8,3 Excelente
Prós: Great location, quiet place, helpful staff, easy checkin & check out
Contras: Very basic, no air-con, no hand wash, shower gel or hair amenities.
H10 Tenerife Playa - Puerto de la Cruz - Edifício
12
8,4 Excelente (2 621 avaliações)
74 €+
Visão geral Avaliações
Com uma estadia H10 Tenerife Playa, ficará numa localização central em Puerto de la Cruz, a alguns passos de Piscinas do Lago Martianez e a 5 minutos de carro de Playa Jardín. As principais comodidades incluem acesso à internet com fios grátis, um business center e um serviço de limpeza a seco. Entre os espaços para eventos deste hotel contam-se uma zona para conferências e uma sala de reuniões.
6,3 Bom
Prós: Good location. Good choice of drinks
Contras: Dated property and ok ish food
7,9 Bom
Prós: Location, Location,Location
Contras: The lifts were very temperamental,there seemed to be no bar service around the pool .
7,5 Bom
Prós: Location is nice at the walking area, events are arranged nightly and the staff is very nice. Also, breakfast is very nice.
Contras: No parking and the send you to a public parking 10 minutes walk from the hotel and addirional 50 euros if you stay for few days. No real nice beach around
10,0 Excelente
Prós: Very good great choices
Contras: Nothing
8,0 Excelente
Prós: Nicely placed hotel, with a very friendly staff.
Contras: Breakfast is at least average. The milk in coffee is incredibly sweet, I don't really understand why.
7,5 Bom
Prós: Localização maravilha em frente ao mar e piscinas de Martianez. Funcionários muito simpáticos. Piscinas bem cuidadas
Contras: Quartos pequenos e antiquados. Comida razoável mas com sobremesas discutíveis. Ar condicionado não funcionava no quarto.
7,9 Bom
Prós: Had a room that had a terrible smell of smoke . The Reception staff ( Beatriz ) were great moved us to another room . Solved the problem for us .Really nice hotel.
Contras: I would have liked an iron in the room . If not one available at the reception. Breakfast waitress was rude when we found our own table , unaware we had to wait to be shown to a table . We didn’t see a sign telling us to wait to be seated . Reception staff really friendly and pool bar staff also.
9,2 Excelente
Prós: Location, food, friendly staff
Contras: Small rooms
9,6 Excelente
Prós: The room was nice n big n very clean
9,2 Excelente
Prós: Food was good
Contras: Shower door was too small
8,0 Excelente
Prós: Nice hotel in a very good location. Nice pool, very clean, rooms relatively small but functional. Sea view was great, Nice bathroom. Food was very good (we stayed at half-board basis), and so was the evening entertainment. Overall we enjoyed our stay.
Contras: There is no parking nearby, which requires 15 minutes walking back and forth. Rooms did not have enough light after dark. No privacy in the balconies - this must be resolved!
Hotel Don Cándido - Puerto de la Cruz - Edifício
13
8,3 Excelente (994 avaliações)
25 €+
Avaliações
9,2 Excelente
Prós: Good friendly service
Contras: The steep hill
10,0 Excelente
Prós: Pleasant family run hotel.
5,8 Razoável
Contras: Far from city center. Poor Wi-Fi signal.
7,5 Bom
Prós: It was peaceful.
6,3 Bom
Prós: My friend was very happy that we have a extra curtain to darken the room. We always find a parking lot in the area around. The hotel is located in a quiet area not in the centre. It was clean.
Contras: You have to pay for the key of the save in the room. One of our new towels was full of holes. The beds are a little bit short, so large people will get problems. Breakfast is very simple.
9,6 Excelente
Prós: Os funcionários foram muito proativos
Contras: As camas não foram muito confortáveis
10,0 Excelente
Contras: Very friendly family personal. Clean and nice room. To be helpful for all our wishes. I like to be once back.
8,3 Excelente
Prós: Best value for the money. The room was clean and quiet. Easy access to the town.
Contras: They only change the towels every 6 days, unless you ask them to do it.
4,2 Razoável
Contras: Up a very steep hill Rooms are very old n dated and small staff were nice dog smell in reception from pet dog drain smell in rooms Towels and bedding were only ok not brill
8,8 Excelente
Contras: The walk up to the hotel
Hotel Best Semiramis - Puerto de la Cruz - Edifício
14
8,2 Excelente (4 128 avaliações)
101 €+
Visão geral Avaliações
Ao alojar-se Hotel Best Semiramis em Puerto de la Cruz, ficará à beira-mar, a 5 minutos de carro de Piscinas do Lago Martianez e de Playa Jardín. As principais comodidades incluem um business center, registo de entrada rápido e uma receção aberta 24 horas. Entre os espaços para eventos deste hotel contam-se uma zona para conferências e uma sala de reuniões.
9,6 Excelente
Prós: Rooms are cleaned every day, view from the room iz amazing, food is fresh and very good . Great value for the money. Only thong is that this hotel isn't a 5 star hotel, it is a solid 4 star.. But this doesn't decreases that this was a great stay!
8,3 Excelente
Prós: Pequeno almoço muito bom e completo, piscina exterior, piscina interior aquecida, jacuzzi e muitas comodidades ao dispor. Jantar buffet também com várias opções. Quartos muitos limpos, com boas áreas e sempre com vista para o mar! Recomendamos e voltaríamos!
Contras: Hotel equipara-se a um 4* em Portugal. O hotel ficava numa zona alta e um pouco longe do centro mas para quem goste de caminhar ou alugue um carro não há problema. Desde o centro, o taxi para subir de volta ao hotel custa apenas 5,00€.
7,1 Bom
Prós: Huge beds and nice sea view
Contras: The food was so bad. Neither breakfast or dinner. It was really poor quality and no taste at all...its a pitty that they do such a bad job.
6,7 Bom
Prós: The location right next to the Ocean.
Contras: The fact that it is not possible to have access to the ironing just if you pay extra (it is very expensive)
8,0 Excelente
Prós: The panoramic view from the rooms, despite from our room, being one of the lowest levels (2nd) was not as great as from others or from the restaurant floor. After reading a lot o reviews about the food served in the buffets were not that great, our expectations were rather low... well, we always felt that we had quite a lot of options, naturally there are always things the one does not like, but we could pick others and there was not one day that we did not have options we did not like... regarding the parking, yes is barely impossible within 100m from the main entrance... but not too far (300m) there is a very long avenue with a lot of parking and even if one park at the very end, this would be about 750m to the entrance which can be easily done by foot during the stay. Of course, when one arrives or leaves with a lot of baggage just takes the car to the main entrance to loaded or unloaded. We thing that the hotel has a very good quality/price ratio. The comfortable bed.
Contras: Here and there, in the corridors and rooms the facilities need a renovation update... just like apparently was done in the restaurant room which was very nice. Not that critical, but it gives a not that good impression when one thinks about a 5 start hotel... the noise from the road in the 2nd floor is a bit to much... it can be solved with some ear plugs... but it should not be like that. This is a point where some renovations should be done so the acoustic isolation is improved at least in these rooms more close to the road
10,0 Excelente
Prós: Piscina, jantar, pequeno almoço, localização
Contras: Não a apontar
8,3 Excelente
Prós: The food and hotel location was totally perfect. The view out of the hotel room is fantastic. Our advice is to pick the room on higher floors for the best view.
Contras: This is an old renovated building. Cleaning was not very good(the floor was always dirty)
10,0 Excelente
Prós: Staff very helpful and could not fault them....room had great veiws and a good size....you have a tv which we you can change into English if you wanted to relax in room.... you had the sound of the sea to listen to at night....food excellent with plenty of choice especially nice deserts too.
Contras: The english breakfast could have been a bit hotter on the hot plates as by the time I sat down it was cold....only one toaster working so had to wait a while
7,1 Bom
Prós: Friendly staff in food hall
Contras: Very poor food options for vegetarians, you can’t expect vegetarians to only eat salad everyday.
10,0 Excelente
Prós: Location, facilities, room was very spacious and beds very comfortable.
Contras: Just a suggestion to save the planet. Towels were changed everyday I think since there is a shortage of fresh water towels should be changed on request.
9,0 Excelente
Contras: Staff at the restaurant.
4,0 Razoável
Prós: The hotel is located near the Atlantic ocean. Nice ocean view. Big and comfortable bad. Huge room with TV, 2 armchairs and small fridge. Nice bathroom. The room was very clean. The cleaning of the room was excellent.
Contras: The same type of food every day became boring after three days of stay. Don't recommend you to stay here more than for 3-4 days. In the evening you have to pay for drinks and tips are always included. If you want to iron smth you have to pay huge sums of money. They don't give you an iron and an iron board. Also if you use the phone in the room for calling the police - you will also pay. Strange hotel, that have 5 stars, but the service does not match. Also lack of parking zone.
Sol Costa Atlantis - Puerto de la Cruz - Quarto
15
8,2 Excelente (2 539 avaliações)
86 €+
Visão geral Avaliações
Com uma estadia Sol Costa Atlantis Tenerife, ficará numa localização central em Puerto de la Cruz, a 5 minutos de carro de Piscinas do Lago Martianez e de Playa Jardín. As principais comodidades incluem um serviço de limpeza a seco, uma receção aberta 24 horas e assistência multilingue. Há estacionamento no local.
9,6 Excelente
Prós: Exceptional place, good location and very good quality/price. We enjoyed the outdoor swimming pool and the SPA (12 euros per person, 1.5h). The room was very big and tidy, with a nice balcony and a spacious bathroom. Overall I would definitely recommend.
Contras: The parking spot has to be payed 15 euros per day, I think this should be clarified before. The food in breakfast and dinner where disappointing for me... a lot of stuff for little quality. Drinks are not included when you get a meal, and you cannot ask tap water... a bit non sense to me. Rooms should be better isolated in sound.
10,0 Excelente
Prós: O Hotel está muito bem localizado, junto à praia e às piscinas (paradisíacas) 'Lago Martiánez'. Tem também muitos restaurantes por perto e bons acessos a transporte. Excelente pequeno-almoço e jantar com, muita variedade de comida. O Staff é impecável. Apesar de a zona de SPA ter custos adicionais, vale realmente a pena. Recomendo vivamente!
6,0 Bom
Prós: Localização e estadia com vista mar e nos últimos andares.
Contras: Pagamento extra pela deslocação de um funcionário ao quarto. Parque de estacionamento esgotado todos os dias. Piscina interior proibida para entrada a crianças menores de 16 anos mesmo na companhia de um adulto. Antipatia dos funcionários ds sexo masculino no restaurante na parte dos grelhados. Fruta com bolor
7,9 Bom
Prós: Café da manhã excelente. Jantar com poucas opções de carne
Contras: O jantar
8,3 Excelente
Prós: O café da manhã é muito bom. Apartamento de frente para o mar tem uma vista maravilhosa. Excelente localização, com lojas, restaurantes, passeios, praias e caminhadas. Piscina muito linda! Restaurante com atrações!
Contras: Algumas toalhas de banho tinham furos, e isto não condiz com o padrão do hotel. Faltou repor sabonete. Banheiro com cheiro de esgoto e não tem geladeira no quarto!
7,9 Bom
Prós: Great location, amazing view, large room.
Contras: Not clean enough, bad smell, no minibar and no teapot in the room.
8,8 Excelente
Prós: Gostei bastante de tudo, principalmente da forma como fomos recebidos, fizemos o check in já passava da meia noite e tinham disponível uma refeição para nós, conforme solicitamos pois estavamos a viajar com crianças.
Contras: Falta animação no hotel... E tmb poderiam ter um espaço para crianças.
9,6 Excelente
Prós: The bed was so comfortable. The staff was always friendly and this hotel was spectacular.
Contras: The pool could be better. Maybe a view to the ocean.
5,8 Razoável
Prós: Nice location
Contras: The breakfast was too crowdy and busy. The hotel chargess extra payment for safe box and 15 euro for parking per day if available. There was no parking around so if the parking getting full we had to park 15 minutes walking from the hotel. The hotel was fine but does not deserve the high cost.
7,1 Bom
Prós: Location and was in good shape
Contras: It wasn’t exceptional, just regular
5,8 Razoável
Prós: Food exellent.
Contras: Double bed made from 2 single beds.Noise wardrobe doors.Toilet water flush stucked time to time.Room was avarage and to small for 3 people.Main door lock wasnt working properly.
Hotel Marte - Puerto de la Cruz - Edifício
16
8,2 Excelente (2 414 avaliações)
38 €+
Visão geral Avaliações
Com uma estadia Hotel Marte em Puerto de la Cruz, ficará a 5 minutos de carro de Playa Jardín e de Piscinas do Lago Martianez. As principais comodidades incluem jornais grátis no lobby, um serviço de limpeza a seco e uma receção aberta 24 horas. Há estacionamento no local.
9,6 Excelente
Prós: Very conveniently located in the city centre, and fantastic private parking (if you book it sufficiently in advance).
Contras: No info on where to stop on first arrival (there is no stopping in front of the hotel, therefore despite booking private parking, you will need to find a parking space on the street before you can speak to reception!!!!). I suggest that the customer who has booked parking could be given clear instructions on how to get in!
8,0 Excelente
Prós: Friendliness and helpfulness of staff
Contras: There are steps up to the lift which is difficult when you have heavy cases
9,6 Excelente
Prós: The staff was very polite and helpful. They tried to fulfil any request. The hotel was clean and always smelled very good. The area is safe and close to 2 beaches.
Contras: You could train other hotel's staff to be this nice.
7,1 Bom
Prós: Gostei muito do pequeno-almoço (café da manhã). Estava excelente e sempre tinha uma variedade bem grande de alimentos. O Hotel tem uma piscina no térreo com uma vista excelente. A localização muito próximo dos autocarros (ônibus).
Contras: O quarto não tinha ar condicionado, portanto em alguns dias foi um pouco desconfortável pois a temperatura estava mais alta. A acústica não é boa e da pra ouvir desde o bater das portas até as conversas das pessoas nos corredores e dentro de outros quartos. No quarto em que fiquei a janela dava de frente para outras janelas de outros quartos tirando totalmente a privacidade.
10,0 Excelente
Prós: location was fantasic right in the centre of town for us. hotel was totally different from what we expected. beautiful and spotless very comfortable and so so relaxing.the staff were very friendly and always had a smile
Contras: anyone who says anything was poorly in hotel marte , my honest opinion this would be someone the world would never please.exceptional
8,3 Excelente
Contras: Noisy bar at the street. Couldn't sleep very well!
9,6 Excelente
Prós: Gostámos muito do hotel Bem localizado a 5 min do centro com vários restaurantes e bares perto. A piscina no roof top é boa e sabe bem um mergulho ao final do dia. As camas são óptimas e o staff muito simpático. Recomendo vivamente.
Contras: Nada a apontar.
10,0 Excelente
Prós: Os quartos são limpos, o chuveiro tem muita pressão o que é óptimo. O colchão e as almofadas são um sonho. Tivemos um regime de meia pensão e no primeiro dia chegamos à meia noite. O hotel deixou nos uma refeição fria para comermos quando chegássemos. Impecáveis. Aconselho vivamente.
Contras: Nada a apontar.
7,9 Bom
Prós: O staff todo muito simpatico e prestável. Hotel bem situado, com vários restaurantes tipicos muito perto do Hotel. Todas as áreas muito limpas e mesmo os lencois e toalhas bem branquinhos.
Contras: O quarto individual da minha filha ficou noutra ala do Hotel onde o tempo não passou por lá. Chão velho, TV minuscula, casa de banho com banheira e cortina de plástico. Os sensores nos corredores não funcionavam, mesmo depois de avisada a recepção que disseram ir arranjar na manha seguinte, pois estava na mesma . Ao chegarmos a noite, piso 5, a ala da minha filha, os sensores não funcionaram. O meu quarto duplo no piso 9 também era bastante pequeno e a decoração também antiquada, nada igual ao que estava no Booking.com. As cortinas não têm black-out (cortaluz). Pequeno almoço com muita variedade mas pobre na qualidade.
9,6 Excelente
Prós: As camas confortáveis, limpeza em geral
Contras: Precisa colocar apoio nas banheiras, o hotel é frequentado por muitas pessoas de idade, e é perigoso na hora do banho.
9,2 Excelente
Prós: Modern hotel with all necessary facilities. Room (superior) was good size with sitting balcony outside. Bathroom oke but small. Clean. Breakfast and dinner both in buffetstyle, wide range of choice. Location is in the centre of town very close to the busstation. For those who sleep light ask for a room on the inside: no views but more quiet. We had a room at the outside, more noisy but we don't mind, it's noisy Spain! All in all a decent hotel for a very fair price.
Contras: Shower in bathroom is a bit small. The coffee at breakfast in the morning comes from a coffeemachine, so it is not the coffee you get from an outside bar or cafe. For those who drink coffee with milk in the morning: don't use the button coffee with milk, but rather choose the black or long black button and pour in some fresh milk from a jar located near the cereals

Os melhores hotéis em Puerto de la Cruz perto de Playa del Castillo San Felipe

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Sol Puerto de la Cruz Tenerife - Puerto de la Cruz - Edifício
1
7,9 Bom (2 954 avaliações)
55 €+
Visão geral Avaliações
Em Puerto de la Cruz, Sol Puerto De La Cruz Tenerife ficará à beira da água, a 3 minuto(s) a pé de Castillo de San Felipe e a 6 minuto(s) de Playa Jardín. As principais comodidades incluem computadores, um serviço de limpeza a seco e uma receção aberta 24 horas.
7,5 Bom
Prós: exlelente qualidade em geral
10,0 Excelente
Prós: Very courteous and friendly staff. The food was wonderful. Next year we will go again
Contras: I have no complaints
7,9 Bom
Prós: Very good location.
Contras: Poor insulation of balcony doors and windows. All the noise from the street is heard.
8,3 Excelente
Prós: Perfect location. Close to everything max. 10 min. walking.
Contras: Location of the hotel is good but it was very noisy. Unfortunately we didn't get queen size bed. Impossible to find parking nearly.
9,2 Excelente
Prós: Location was very good, it is easy to reach by walk the beach and also the city centre. Cleaning and staff was nice. Dinner and breakfast was varied and we could choose from a big skale of foods.
Contras: The hotel has no parking places, we had to park in the street where the places were always full, hunting for places is needed unless you park in the near big place which is not so far, but if somebody has luggages it is very hard to walk next to the cars. There were always almost the same for dinner and breakfast, which was varied, but after a few days it is getting boring.
7,9 Bom
Prós: A localização do hotel era boa. O pequeno almoço era bom. A piscina do hotel era agradável. O check in foi feito tardiamente, e tinham uma pequena ceia preparada.
Contras: Solicitámos um quarto com cama de casal, mas acabámos por ficar num quarto com duas camas individuais juntas... Tentámos trocar no dia seguinte, e não havia disponibilidade.
4,6 Razoável
Prós: The view
Contras: Two single beds merged together instead of one double bed like advertised, very uncomfortable. No fridge or even a kettle in the room, you have to go down to the bar to get hot water.
8,3 Excelente
Prós: The location is perfect, just 5min to the beach.
Contras: Don't expect a lot.But for that price is really nice hotel.
10,0 Excelente
Prós: Gostei do buffet Da simpatia dos rececionistas
Contras: Não gostei da ausência de privacidade nas varandas, haveria de ter uma divisão opaca entre as mesmas.
9,6 Excelente
Prós: Good and great and stuff are nice and friendly actually people was kind and friendly
Contras: Good and wonderful location actually people was kindle and friendly
9,2 Excelente
Prós: Great position, right by the shore. Very good resturant and helpful staff
Hotel Gran Turquesa Playa - Puerto de la Cruz - Edifício
2
7,7 Bom (2 751 avaliações)
67 €+
Visão geral Avaliações
Ao alojar-se Hotel Gran Turquesa Playa em Puerto de la Cruz, ficará no passeio marítimo, a 1 minuto(s) de carro de Playa Jardín e a 5 minuto(s) de Loro Parque. As principais comodidades incluem um serviço de limpeza a seco, uma receção aberta 24 horas e assistência multilingue.
4,2 Razoável
Prós: swimingpool
Contras: the bed was very bad ,the views from my room horrible .the spa is no included ,and they dont tell u until after making the payment
6,7 Bom
Prós: Two pools were good catering for young and older clients. Housemaids were very friendly.
Contras: Staff in restaurant rushed you. Not prepared for clients with special dietary needs.
7,1 Bom
Prós: Extremly frendly staff, good location
Contras: Food quality is poor, gap in the all inclusive, pictures on the booking are photoshoped, not reflecting the reality
10,0 Excelente
Prós: Piscina grande e com bastantes cadeiras e espreguiçadeiras, quarto muito espaçoso e sempre limpo, grande variedade de escolha na hora das refeições e ar condicionado a funcionar na perfeição.
Contras: Nada a apontar.
8,8 Excelente
Prós: Kids animation was extraordinary nice
Contras: Old but well maintained furniture
9,5 Excelente
Prós: Staff in the hotel are just fantastic! Rooms are spotlessly clean & room staff do a lovely job each day, keeping the room tidy & fresh. Most important for us the air conditioning works really well & room can be kept to a nice temperature by individual control in the room!. The newly renovated Pool Area is really lovely. There are plenty of places to lay or sit in the Sun. The evening entertainment is lovely to have after dinner. A different act each night. The entertainment supervising Lady puts in a huge effort to ensure everything runs smoothly. The Flamenco evening is top class, & free!! We have see lots of Flamenco dancers in the past & this group are by far the best! A free bus will take you to the Commercial Shopping centre on the other side of town. Return to hotel also available on free bus, but it is a very pleasant walk back through a very interesting part of town. You can also easily get to the Lago Martinez, and surrounding area a short walk from where the bus drops you off. If you feel tired a taxi back to the hotel will be about €4 or less! Taxis never cost more than €5 including a big tip to go anywhere in Puerto! The bus stop to go to Santa Cruz is only about 10 minutes walk from the hotel. There is a black volcanic sand beach nearby, and a lovely paved garden to walk by along the seafront.
Contras: The location is a bit outside of centre, but even so the hotel is walking distance from everywhere.
8,3 Excelente
Prós: Location, the view, food at diner.
Contras: After we reserved the room we tried to contact the hotel by e-mail and phone, but nobody answer. When we arrived at hotel, we asked about a parking place and the receptionist directed us at a free public parking in the nearby. After two days our car was pick-up from the parking, because there took place a event which was hosted by the hotel. We had to pay 127 Euros to the Police and Pick-up company. When I requested help at the reception they said that they don't know what's happened in the parking place. We received a room near the supply gate and in the morning it was very noisy.
10,0 Excelente
Prós: Ease of movement within the hotel. The excellent staff, From the moment we arrived until we left, we were treated with respect and friendliness. especially from the staff that were still there after our stay 2 years ago.
Contras: Having to leave and go home.......
10,0 Excelente
Prós: Nice location , hotel very clean , perfect for family trips , all inclusive is definitely worth it , hard working staff
Apartamentos Be Smart Florida Plaza - Puerto de la Cruz - Edifício
3
7,1 Bom (2 122 avaliações)
40 €+
Visão geral Avaliações
Ao alojar-se Apartamentos Be Smart Florida Plaza em Puerto de la Cruz, ficará no centro histórico, a 5 minutos de carro de Playa Jardín e de Piscinas do Lago Martianez. As principais comodidades incluem um serviço de limpeza a seco, uma receção aberta 24 horas e armazenamento de bagagem.
6,7 Bom
Prós: The location and our room view.
Contras: The breakfast. They didn't even have butter. If you wanted sugar or fresh milk you had to ask. In the end we had to buy food and cooked breakfast in our kitchen.
6,3 Bom
Prós: The location was perfect. Right by the square where everything was going on. The views from the room/pool were incredible.
Contras: Was a mark on the blanket upon arrival. There was broken glass on the floor which looked like it’d been sweeped but not picked up.
9,2 Excelente
Prós: No breakfast. Love the location.
Contras: Missing a kettle.
7,9 Bom
Prós: It is a great location, at the beginning of the pedestrian zone. We did not try the swimming pool because it is open only from 10-18 and we were there just for the night. The rooms are quite big, well equipped.
Contras: Old the building needs renovation. Everything looks 30years old, with the exception of the bathroom and mattresses which were quite comfy.
6,7 Bom
Prós: Close to centre, friendly staff. Lovely reception and relaxing atmosphere
Contras: Dated..bathroom and kitchen need updated and also tcs if going to have them in room. No kettle, toaster or microwave. But fine I'd you going to eat out.
Hotel Trovador - Puerto de la Cruz - Edifício
4
6,7 Bom (151 avaliações)
54 €+
Visão geral Avaliações
Ao alojar-se Hotel Trovador em Puerto de la Cruz, ficará perto da praia, a 5 minutos de carro de Playa Jardín e de Piscinas do Lago Martianez. Uma receção aberta 24 horas e elevador estão entre o leque de comodidades oferecidas por este hotel.
4,6 Razoável
Prós: Staff were friendly and welcoming
Contras: As you walk into the hotel it's very nice but this is misleading I'm afraid the room decor is tried a cigarette burn on the covers and the bath plus hot water was poor and breakfast was disappointing I wouldn't stay there again .
7,5 Bom
Prós: Room was spacious and clean. Nice sea view from the balcony. Good location near the bus station and just few minutes walk to the City Center, shops and restaurants. Breakfast was good. Good value for money.
Contras: WiFi was only available in first floor lobby area. Sky-Bar looked nice, but during our staying (December) it was closed and the pool was empty.
5,0 Razoável
Prós: The location and the reception area. The breakfast was good.
Contras: The sky bar was closed since a while ago. The swimming pool was in refurbishment since a month ago. The staff did not inform us about the facilities problems in fact in our arrival and then we ask for the swimming pool and sky bar and with a smile two members of the staff told us to use those facilities from the next morning. When I complain about it on the next morning they kept liying about it saying that those members of the reception staff were not aware about it (I knew the truth as I asked the maintenance boys before) I felt cheat by all member of the staff. The room was really out of date. The mattres no comfortable. In the corridors of the hotel there are very dangerous little cupboards unlocked. Please do not go with children because if they open one of those cupboards the can fell in one step from the 4th floor to the ground floor.you must see to believe. Very disappointed.
6,7 Bom
Prós: I liked the stuff and reception looked cozy. Like in most of the places were provided kit for shower, two different sizes of towels.
Contras: The floors and room looked really old and "tired". Wifi worked only in reception.
9,2 Excelente
Prós: Location was just as we wanted...central yet quiet. Breakfast was interesting with veg, chicken and pizza...
Contras: The lift was often difficult to usae and too small. Our room was good but sink had a wobble and rather unsafe.. There was a ramp from road up to pavement but nothing over front step!
3,8 Medíocre
Prós: Location
Contras: The hotel is old but looks like the rooms are being done up bit by bit which means they are putting unreal pictures when you are booking. The toilet was extremely smelly and the beds are the a very poor state. Could not sleep and suffering with back pain due to the poor quality of the bed. We asked to be moved to another room and got pretty much the same in the next room. At 100€ for 2 nights I find this offensive . Would not stay here ever again I have stayed in many hotels in Puerto de la Cruz and this has to be the worse Breakfast was okay but missing options and lack of staff checking on the food when certain popular options ran out. Even in the hall there is a poor upkeep of the building. Chipped walls .. wall paper coming off the wall and just looking very tiered
9,5 Excelente
Prós: Excellent value for money
Contras: No tea or coffee making facility in the room,
6,7 Bom
Prós: The location is very good.
Contras: The ‘hot’ water was tepid. I wanted a bath but was very disappointed. The reception staff apologise and said they would turn the boiler up, but with a one night stay that was too little, too late.
4,6 Razoável
Prós: Breakfast was ok, beds were reasonably comfortable location was good for the town.
Contras: Rooms were dated and plug sockets didn't work so only could charge phone in bathroom. Dangerous chairs on balcony which broke and need a visit to hospital on Christmas day. There was rust on the bath and shower was cold. Biggest annoyance was the room keys which had to changed six times! No internet in room.