nothing no tap water at night,insects(big bugs) in the room,very poor and not fresh breakfast,dirty beach,constraction in progress
Spacious room, great views, incredibly friendly staff, fantastic food in terms of quality and variety. I'll definitely come back to stay here. Internet is unbearably slow all over the complex.
food and services. Lovly view from our room and very clean. Beautiful pool and bars and cafes surrounding area No adequate lifts to all floors for people with walking difficulties due to the amount of steps.
It had an indoor swimming-pool and a hammam (free for guests). The room had a nice balcony with a lovely seaview. It was quiet. Staff were most helpful. The buffet restaurant is closed off season. The choice of food from the room service is very limited. I ordered the same meal twice, the second time I had salad instead of vegetables. The quantity is limited too. Also guests have to pay for the airport pick-up
the view from our room (sea view).... they should offer free lockers in the room... and spa club charges very high...
Great location, value for money, good food Bed was a little uncomfortable
the pool breakfast area was far from some of the rooms air conditioner was not very cold
Walking distance to town. Seafront. The booking was guaranteed seaview and there was no seaview room available when we booked in and therefore had to change rooms after 1 night.
Like the Aegea Sea view and it's 'Pool & Beach' Area.
It is a very relaxing hotel and the food was of high quaulity I did't like the fact that there was't much entertainment at the hotel, some of the bars wont open every nite and the prices of drinks was very expensive.
Very nice facility, though there are lots of stairs. The food was excellent, and the entertainment staff ("animation team") organized a super-fun trip to the local disco, complete with tee-shirts. Booked and paid for a room with a sea view; upon arrival, only room available was "garden view" (view of the shrubs and a tree), with no adjustment in price; also, the spa was very overpriced with comparable services in Gumbut at much lower cost.
Great location, close to bodrum Marina. No way this Is a 5 star hotel, on its best day it's a 3 star hotel.
A good amount of the staff spoke English, which is very helpful, there are also inexpensive and fun things to do right outside the hotel. For example a 7 hour boat trip around Bodrum, meal included, for 20 dollars. If you're planning on staying in the hotel for only a few nights like I did, you won't be able to get your monies worth, in my opinion, if you're staying for a week or so, and can afford it, well worth it.
Nice beach, good location and view at Bodrum castle, food's excellent, personnel is very polite and helpful, hotel's close to bus station as well as watertaxi and taxi stations. There's not always enough chaise lounges on the beach, drinks are not included with meals (dinner). It's forbidden to bring food and drinks into the hotel.
The only drawback is the catering facilities. You should allow the option since it is paid for to request these paid for dinners or breakfast to be delivered to the room. It is impossible to find seating especially for dinners and very often tables are reserved and remain empty until the client shows up. This is not proper conduct especially by the staff waiting on the guests. These facilities should be based on first come first serve- No advance reservations!!! See the above. I guess a client should at least have the option not to pay for hALF boerd and eat as he wishes. I paid for half board and paid for every meal I had because so far it has been annoying to try to find seating at your dining facilities
Nothing Awful service. This is not a 5 star hotel, it is 3 star with max 2 star service.
- beach, clean sea water; waiters are very prompt to clean the tables; excellent coffee at the bar; tennis; terraces; landscape - this 5* hotel needs a re-evaluation, is rather a 3* clean hotel; same breakfast every morning, no variety, no change in the menu, you have to pay for fresh orange juice at BREAKFAST and dinner (even if half-board paid); not enough elevators on each side of the hotel (very crowded too often); many times either poor communication between staff members, either they do not understand English well, so that messages transmitted differently, wrong, partially; we paid for some items in the minibars we never got - we explained it to reception desk but no result.
The location was though away from the city center, the beach was nice.It was affordable. Room was small and its facilities were poor
location although central v peaceful food needs improving and swimming pool didn't seem that brill to me .... hotel didn't make me want to hang around....very shabby in parts,cots, guests towels all over the place maybe a spruce up will do the trick
good hotel not enough facilities open for use during our stay
dinner and breakfast were good, also location.
Foods are very good! My expectations not high, so we will like very much! They are very friendly! When we check out, try to pay extras but credit card machine is not working!
I really was sattisfied with choosing and staying in Atrium hotel, not only because of its very nice staff, but also the location of the hotel and viscinity to the city center, castel, beach, etc. everything was good
Friendly staff, excellent the quality / price
Very conveniently located with shops, market and restaurants, nightlife within 5 min. Walking distance. -
near centar old furniture in rooms
Gardens and courtyards were lovely. Generous size of rooms Obvious long term leak in pipes running within wall - Probably from upstairs bathroom - causing mould stains on wall and puddles on floor
On arrival at the Hotel they tried to charge us 400 euros more then our agreed reservation. This took over an hour to settle. The room where dated and facitities lacking, tv didn't work, Toilet broke every day, toileteries poor, towels and bed linen shabby, damp in the room paint peeling from walls, twice no towels left for use at the pool, no opportunity for children to eat early, lunch stopped at 2pm dinner served at 7pm, very hungry children! Pool attendants rude and dismissive of the children.
Hotel muito limpo e sem frigobar. O serviço foi ótima. Gokce foi a assistente pessoal profissional que nos ajudou durante o processo de check-in, ela era muito articulada e profissional. Ela foi uma das poucas pessoas que falava inglês fluentemente e se comunicava muito bem. Nós realmente apreciamos Gokce sendo cordial e atenciosa em seu serviço.
The facility is adequate, even includes clothes rack which is rare to find in Turkish hotels. Location is central, within walking distance to harbour as well as center of town. Breakfast was good too. The staff was a little cold but not unfriendly. I guess it's Bodrum style after all -- they see too many tourists come and go!
Nice room, nice swimming pool, good value for money
Very friendly staff, excellent location, clean rooms
Hotel staff is Not good at all and rooms Are dirty and poorly equipped! Everything's but the location. Surely does Not fit with the booking.com rating.
room is big enough and the bathroom is new and clean.the location is close to the center of the city and the sea is not far from there.
Breakfast was OK, for turkish standards. The room was really not too clean. The towels didn't smell like clean. It may be a detail, but it was enough for us to move away.
peaceful location. very near to the entertainment area weak wi-fi service
Quarto muito agradável, ótimo chuveiro, cama confortável, incrível café da manhã, excelente piscina, funcionários simpáticos e prestativos. O sinal de Wi-Fi no quarto era fraco, relativamente longa caminhada até o porto e outras atrações (embora ainda dê pra ir a pé).
The staff is very very friendly and the stay was very cosy. It was very clean as well and everything was tip-top. Best thing is that it's walking distance (3minutes) to the bus station and the coast ... so you can easily catch a bus from there to anywhere around bodrum even the beaches up north and the buses keep working until 3am ! Not at all ... very friendly staff, clean rooms, hot water, excellent service.
El Vino is set in a beautiful and peaceful environment - a lazy afternoon around the pool is a must. Staff are friendly and the place is clean and tidy. It's about a 10 minute walk down to the marina where many shops and restaurants or only a YTL 5 (approx £2.50) taxi ride.
Nice room and hotel service A little bit dark in the night.
Staff was very helpful and pleasant. Location was warm and inviting. Very nice place and would have loved to stay longer. Dinner was wonderful as was the view. Accommodations were very nice and my wife and I had a wonderful time.
The comfort room, the goergeous view at the terrace restaurant, pretty poolside Nothing special
El Vino Hotel has its excellent reputation (nomber one Trip Advisor 2009) in terms of service and comfort. The minute you enter the hotel, you feel a very cosy and charming atomsphere. Every thing resides in the details. It's a very peaceful place, with nice bedrooms and pool side. The staff was very caring for our needs and would do anything to please us. The breakfast buffet was delicious and the location is excelent as it's only a 5 minutes walking distance to town. My boyfriend and I had such a great time there as we really needed to relax. The food was also excelent and the choice of wine really good. I highly recommend this place and miss it already. Every thing resides in the details...you will love this place.
While the hotel is located in the midst of a city, the effective use of landscaping makes it feel like a garden oasis. It was difficult to enter the hotel from the top entrance with our standard transmission car because of the steepness of the grade; much easier to enter and park at the lower entrance.
We were at El Vino Hotel in Bordrum for one night in transit from Kos to Ephesus. The hotel is a true gem, with attentive service. The room was more like a suite with separate living room and bedroom. The pool is kept extremely clean and is surrounded by lush vegetation. You do not even feel that you are in Bodrum. It is an outstanding place to relax after boat rides or beachcombing. The personnel went out of its way to accommodate our needs. We highly recommend it and we are very choosy travelers. The location is not ideal in terms of view and proximity to the Marina, but a 10-15 minute walk is not a big hurdle
Deniz the manager and Pelin in the office were most helpful charming people who made us so welcome when we arrived and were always so pleasant throughout our stay. The hotel was very conveniently situated only 20-25 minutes walk from the harbour area in Bodrum yet was in a peaceful residential area and so very comfortable..the tea/ coffee and cakes served free of charge in the garden by the swimming pool every evening was a very nice touch. I would have expected fresh orange/ fresh fruit juice for breakfast in a hotel of this calibre...
Good location, well appointed room, good restaurant, helpful staff single beds
Location is great,the hotel is very good designed and kept. Wifi is quite poor
There were plenty of sunbeds and quite a few terraces to sunbathe on away from the pool. The pool was clean and large enough to swim in. The staff were pleasant. In our room there was a fridge kettle and hairdryer (not all had them though). The breakfast was self service. You could also bring in cereals for the children or for those who didn't like the Turkish breakfast. The rooms were cleaned daily, and the chambermaid was really nice. Even though we did not book with Thomas Cook, the rep Patrick came to see us and welcome us. The rooms were basic and small. They did not have a balcony that would accommodate a table and chairs, you could fit a stool on them only. A lot of the rooms were dark. We did not like our first room so we asked to be moved. The hotel has private appartments to the rear and the people in these can use the hotel facilities. There were a lot of complaimts about faulty showers, and we had to cover the floor with towels when we had a shower because the water was not draining away, even though we reported it to the hotel more than once.
The hotel is close to the bar street of Bodrum I was given a big room with tea maker and tea table. But unfortunately, the water pressure was too weak, the lights did not work and there was no wireless internet connection. The availability of wireless internet is not garanteed in every room, which seems to be in contraction with the booking.com site's description. Finally I changed to another room which was smaller but everything worked fine.
The hotelpersonel try to help and they are kind, but they are not so prefessional that they say that they a question don't understand. So they give sometimes not good help. This hotel gives no value for your money. It is far to expensive for a hotel of this quality in Turkey. Further: On one day no hot water. The showerfacilities are not clean (mould).
The central position of the hotel, the size of my room. It is a nice, good builded hotel. The room was dirty, the bed blankets especially :( but maybe because now it is out of season time and it was a last minute booking? Breakfast was very poor and....did not inspirate me. (maybe because not many customers in the Hotel)??
Friendly atmosphere and helpful staff; location;
The pool was nice and it's only a couple of minutes walk from the beach and the town centre. Food and drinks were very expensive. Food was very poor quality & often inedible. Half of our party of 36 were kicked out half way through the holiday because they had overbooked and wanted to give priority to the tour operators. We were moved to an even poorer quality hotel along the road that was dirty, smelly and in disrepair.
Staff were frindly and helpful. Hotel was pretty and individual. Location was quiet but only a couple of blocks from the harbour.
Great atmosphere, really good people, just great all round. No TV...
Very charming hotel and very friendly staff, good food, pleasant swimming-pool, family and relaxing atmosphere after a hot day in Bodrum, walking distance from all points of interest Rooms are small
Tranquil surrounding and location No tv, fridge or safe in room.
Nice staff , clean , quiet, comfortable. I would classify this hotel as Boutique. Access to the hotel via the street can be a little crazy at peak driving times. ( the street is a little Narrow) other than that we loved staying at the Su Hotel.
Nice atmosphere, nice restaurant and well designed rooms. The furniture is very colorful and nice. The hotel is near all the tourist points of Bodrum in the center of town. Incredible, but rooms don't have tv and mini bar.
Perfect location, beautiful propery, wonderful staff minor complaints not worth mentioning
Great staff - very helpful. Great breakfast - lots of variety and very fresh. Very good location. Juice should be provided with breakfast - shouldn't have to pay extra for it.
A little oasis in the middle of a busy city. Designed well for relaxation around the pool with excellent and friendly service. Romantic setting for al fresco dining.
Good quality boutique hotel