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On arrival at the Hotel they tried to charge us 400 euros more then our agreed reservation. This took over an hour to settle. The room where dated and facitities lacking, tv didn't work, Toilet broke every day, toileteries poor, towels and bed linen shabby, damp in the room paint peeling from walls, twice no towels left for use at the pool, no opportunity for children to eat early, lunch stopped at 2pm dinner served at 7pm, very hungry children! Pool attendants rude and dismissive of the children.
Hotel muito limpo e sem frigobar. O serviço foi ótima. Gokce foi a assistente pessoal profissional que nos ajudou durante o processo de check-in, ela era muito articulada e profissional. Ela foi uma das poucas pessoas que falava inglês fluentemente e se comunicava muito bem. Nós realmente apreciamos Gokce sendo cordial e atenciosa em seu serviço.
specially I liked the nice gardens, the rooms, the swimming pools, the nearness to the beach and the variety of the menu in the buffe I did not like anything the environment of the night because the music of the bars is listened from all the rooms (we had to change room to be able to sleep, but in the second room we could not sleep either). It is difficult to rest during the night in the hotel.I think that is a hotel to have fun and not to rest.
quiet, friendly environment and personnel
Good pool/beach. Entertainment good at night. well located in heart of Gumbet. Friendly pool staff Room was terrible - nothing like net picture. Front office staff very unhelpful - in fact I witnessed an almost brawl between customers and Mgr. Way over priced for the standard of accomodation
Cheap, close to the beach, large rooms, friendly staff, nice pool dirty rooms, poor location, loud
Clean, confortable and spacious room. Nice breakfast and dinner. We were allocated to a very loud room at first but agreed to swap room with one in a quiet location facing the gardens. Very happy with the room. The hotel didn't seem to be very busy due to the low sezon.
Location was excellent
Almost everythi8ng was good enough the coffee
pleasant hotel - all inclusive excellent - no time restrictions on bar, food good quality, but not a huge amount of choice.. Not enough choice for alcoholic drinks. no internet in rooms
The Location was Great and the hospitality of the staff was wonderful.The food was excellent especially the Speciality Turkish Restaurant and the Entertainment Team were Superb. The room I was put in could have been a bit better, as in having a single room I was put right at the back and the room was not very big at all.My boyfriend flew in from Brussels and his room was worse than mine, this was the only way of booking it at the time.
The Turkis night spectacle and the beach pontoon. Some whiters are not so kind without tips.
Location and staff. Food offered is not good at all.
Not one single thing at wow I liked. The most disgusting hotel I have ever seen. lease write at least 15 words Food disgusting, rooms horrendous, no place to sit at pool too busy, definately not 5 star!!!!!!!!
Closeness to the beach Front office cannot add or subtract, they are rude, and not responsive .
i like the privacy and relaxed atmosphere and the helpfullness of all the staff
Everything, inaccessible, old, run down, and absolutely a 1 to 2 star room amenities, look and feel. Rooms smell like sewage.
Food was excellent and always available which is surprizing for an all inclusive price. Great activities and entertainment every day again all inclusive. The room was small for 3 people but this wasn't a big problem because with so much to do we spent little time in the room.
The beach, swimming pool, programmes for the baby, food, and the waiters in the restaurant were realy police and friendly. The stuff in the reception was not polite and helpful, I realy hate the place from the first deal with them, the cleaning of the rooms were very bad and there are insects inside the room.