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On arrival at the Hotel they tried to charge us 400 euros more then our agreed reservation. This took over an hour to settle. The room where dated and facitities lacking, tv didn't work, Toilet broke every day, toileteries poor, towels and bed linen shabby, damp in the room paint peeling from walls, twice no towels left for use at the pool, no opportunity for children to eat early, lunch stopped at 2pm dinner served at 7pm, very hungry children! Pool attendants rude and dismissive of the children.
Hotel muito limpo e sem frigobar. O serviço foi ótima. Gokce foi a assistente pessoal profissional que nos ajudou durante o processo de check-in, ela era muito articulada e profissional. Ela foi uma das poucas pessoas que falava inglês fluentemente e se comunicava muito bem. Nós realmente apreciamos Gokce sendo cordial e atenciosa em seu serviço.
The staff is very very friendly and the stay was very cosy. It was very clean as well and everything was tip-top. Best thing is that it's walking distance (3minutes) to the bus station and the coast ... so you can easily catch a bus from there to anywhere around bodrum even the beaches up north and the buses keep working until 3am ! Not at all ... very friendly staff, clean rooms, hot water, excellent service.
Good location, well appointed room, good restaurant, helpful staff single beds
The comfort room, the goergeous view at the terrace restaurant, pretty poolside Nothing special
El Vino is set in a beautiful and peaceful environment - a lazy afternoon around the pool is a must. Staff are friendly and the place is clean and tidy. It's about a 10 minute walk down to the marina where many shops and restaurants or only a YTL 5 (approx £2.50) taxi ride.
Nice room and hotel service A little bit dark in the night.
While the hotel is located in the midst of a city, the effective use of landscaping makes it feel like a garden oasis. It was difficult to enter the hotel from the top entrance with our standard transmission car because of the steepness of the grade; much easier to enter and park at the lower entrance.
We were at El Vino Hotel in Bordrum for one night in transit from Kos to Ephesus. The hotel is a true gem, with attentive service. The room was more like a suite with separate living room and bedroom. The pool is kept extremely clean and is surrounded by lush vegetation. You do not even feel that you are in Bodrum. It is an outstanding place to relax after boat rides or beachcombing. The personnel went out of its way to accommodate our needs. We highly recommend it and we are very choosy travelers. The location is not ideal in terms of view and proximity to the Marina, but a 10-15 minute walk is not a big hurdle
Deniz the manager and Pelin in the office were most helpful charming people who made us so welcome when we arrived and were always so pleasant throughout our stay. The hotel was very conveniently situated only 20-25 minutes walk from the harbour area in Bodrum yet was in a peaceful residential area and so very comfortable..the tea/ coffee and cakes served free of charge in the garden by the swimming pool every evening was a very nice touch. I would have expected fresh orange/ fresh fruit juice for breakfast in a hotel of this calibre...
Staff was very helpful and pleasant. Location was warm and inviting. Very nice place and would have loved to stay longer. Dinner was wonderful as was the view. Accommodations were very nice and my wife and I had a wonderful time.
El Vino Hotel has its excellent reputation (nomber one Trip Advisor 2009) in terms of service and comfort. The minute you enter the hotel, you feel a very cosy and charming atomsphere. Every thing resides in the details. It's a very peaceful place, with nice bedrooms and pool side. The staff was very caring for our needs and would do anything to please us. The breakfast buffet was delicious and the location is excelent as it's only a 5 minutes walking distance to town. My boyfriend and I had such a great time there as we really needed to relax. The food was also excelent and the choice of wine really good. I highly recommend this place and miss it already. Every thing resides in the details...you will love this place.
Although their English was minimal, the staff were very friendly eager to please. And despite the language barrier, they were very helpful when we needed advice about how to get around! While the hotel's central location was convenient, the only downside to that was the noise from the street below our window (mostly the drone of mopeds flying around at all hours.)