Quer guardar como a sua moeda permanente, ou apenas nesta visita?
Last minute accommodation the room and bed were comfortable, air conditioner worked well on a humid day and breakfast was good. Hallways to room need upgrade, utility room doors should be closed
Carpet was old. Beds were uncomfortable. Very disappointed- didn't look like the photos.
The one redeeming quality was the kindness of the staff. Professional, and doing a good job of customer service at the front desk despite their meh hotel. I assume it's someone else that is responsible for the poor management of the upkeep. This seems like a very old building. They are renovating which is fine, but they put up yellow caution tape everywhere in a half ass way that makes it look like a crime scene. Not very clean. Shower mat which was glued in place was dirty. There were dead bugs, luckily didn't see any live ones, but there was a general lack of effort throughout the hotel to clean stuff. I thought the price was high already, but the staff told me that I actually got a really good rate. In the end, a little over $100 for a standard room. What a joke. Never going back there.
I really liked the restaurant, convenient and good selection. I also enjoyed the complimentary breakfast buffet. The rooms and entry to rooms were dark.
In desperate need of an update. The staff was incredibly nice but the carpets and bathrooms were old and many things are broken or not up to date. "Non smoking" but guests and staff smoke right outside the front lobby door. I wouldn't stay here again.
The room was great and overall quite clean. Staff was great. There was one or two people at the desks who could have been a little bit better. The guys who were at the from desk were excellent There was an old pizza and the fridge- that was the only deal breaker aside from the price
Had to travel to Albany for business. The hotel was located a reasonable distance (w/in 10 minutes) of everywhere I needed to go. Ample free parking, solid WiFi. They were mid-renovation, but they did a fine job minimizing the impact on customers. Staff especially were a big part of that effort, and were all courteous and responsive. All-in-all, would gladly stay again.
Well the staff was very nice clean room The wait for the food for breakfast they needed more staff to feed all the people in a timely way
The breakfast was dissent. Apparently one of the staff said that the pool was close do to cunstruction and it was not true. My two kids were looking forward to go in it.
Friendly, efficient staff. Outdated hotel. Needs upgrading (new carpets, paint, etc).
Room was clean and tidy, Really not much else as it was a one night stay. Upon checking out a staff member felt that it was ok to use explicit language in front of my 3 year old child.
Not very much Not clean at all exception the lobby ! They should call this hotel WORST Western.
Location - close to the 'downtown' area where some restaurants were actually open at 9 pm - Albany is a sleepy town...four downhill blocks from the egg, conference center and capitol - OK to walk around no pool, web site incorrectly states no parking fee, whereas the 15 USD are un-avoidable, standard breakfast, expensive per night, even during the week, overpriced to cater to the business folks...
Excellent service by front desk staff, particularly Steve, who went out of his way to be of assistance. Made the stay more than a chain hotel even None
The night we stayed wasn't very busy, so we were upgraded from a 2 Queen Standard to a 2 Queen Suite for no additional cost. Staff was very pleasant and helpful, and free breakfast was substantial.
Ideal location for seeing a show at The Palace. Valet guys and front desk were super friendly and accomodating. A+
Needed a place to accommodate family for Thanksgiving week. The rooms were very clean, the staff very friendly, the lounge and restaurant were great, and breakfast was delicious. Plus they cleared the snow off our car in valet.
We were attending a show at the Palace Theatre and the hotel was conveniently close by. The hotel was nice, clean, and provided a good selection at the complimentary breakfast. Pay for parking
Close to great bars and restaurants I thought the parking fee was included, it is not. But it's only $15 , so no big deal .
The Hampton Inn facility and staff was excellent When I showed up the hotel did not have my reservation as it was never forwarded by the booking company. The hotel and all others around downtown were sold out. No other suitable options could be found and I was left to find a hotel several miles away on my own. A very poor experience with Kayak and hotels.com
Extremely easy to get to off the highway. As soon as we entered the lobby we were impressed with the hotel. It was fairly luxurious compared to anything we had seen in this modest price range. There were two very rapid moving elevators, a beautiful room with only one drawback. The room temperature was set at 66 when we walked in, and it took a while to get the heat up to 72, which was as high as we got it to go, despite setting it at 75. The breakfast was very good. Lots of choices as expected, including fresh fruit, make your own waffles, hot sausages, omelettes and home fries. Many cereals and other fare. The staff was excellent, calling into our room after a short time to see how we were doing. I would DEFINITELY stay there again should the need to go to Albany arise. The typical wall unit for a/c and heat found in virtually all hotels these days took its time to warm up the room.
Location, good breakfast and breakfast takeaway. Good staff, nice restaurant. One of only two good downtown hotels. Entrance to restaurant: seems dark and uninviting, actually i thought it was closed from outside.
Comfort of bedding. Accommodating staff Looks ready to close. No amenities stated on website are any longer available. Restaurant closed down in January as did the lounge. My son said he felt like we were in an abandoned haunted hotel
The staff were perhaps the nicest people I have met in hotel hospitality in a long time. Everyone....and I mean everyone (doorman, check in gal, breakfast hostess, check out guy) was happy and helpful. Although there is no restaurant in the hotel, that was not a problem. I was given a "goodie" bag upon arrival with bottled water, Oreo cookies and potato chips. There were also large cookies available and I was told that snacks and desserts would be available later in the evening. The complimentary breakfast was perfect: eggs, sausage, waffle station, whole fruit, fruit salad, cold cereals, yogurts, all kinds of bagels and breads. Also a perfect location for the Capital Rep Theatre.
Great spot in albany, only 1/2 mile walk to the palace, plenty of great spots to eat & historic buildings to explore. Room was updated & very clean. Bed was super comfortable & even though hotel fully booked, I didn't hear a thing all night. Staff super friendly, cookies & tea/coffe in lobby & water & snacks given on check in. Some parking out front or convenient valet. I will definitely stay at 74 state anything in albany.
Location and comfortable Price lol, they were doing construction at the time
Loved the big bed, huge tub and the fireplace. The location was convenient for all downtown activities including the Times Union Center. It was being updated during our stay but it really wasn't a big deal.
The room was nice but the bed seemed smaller than a standard king. The breakfast was not very good at all, and swarmed by fruit flies. The hotel is under construction which is fine, but less than ideal.
Good location. Close to restaurants. Friendly staff. The rooms have been updated and are quite comfortable. The hotel room have all been renovated but the lobby area is still under renovation which really isn`t a big deal if you don`t mind dust. The rooms could use grab bars in the shower and an extra night stand on both sides of the bed.
Rooms clean and spacious, Nice clean bathroom and tub. Was promised airport shuttle service to and from airport. Received wrong information and times it was available. I had to take a taxicab. Very disappointing glad I called numerous times or I would have missed my flight.
The cleaning people did a great job and should be rewarded. Pay them more. DO IT
Kitchen, separate bedroom Dated and not super clean
Good hvac system and nice breakfast. Sleeper sofa is way too small and only good for one child. There weren't enough pillows and no additional were available when requested.
We were in a renovated room, which was spacious and very clean. The staff were all friendly and accommodating. The lobby had free coffee! The location of Cresthill is also close to so much: Dunkin Donuts walking distance, and by car you have whole foods, trader joe's, and restaurants like Cheesecake Factory and PF Changs. Also, the kitchen was amazing! The king size bed was extremely comfortable. We absolutely loved our stay. Pool was closed unexpectedly. They don't provide enough towels, but you can always ask for more. Other than that, it was quite a perfect weekend away!
The room has a fully working kitchen, comfortable bed and a large enough space for a family to stay
The room was nice and cozy. The breakfast was horrible, sorry to say, the egg omelets tasted fake and the home fries were absolutely disgusting, I think I'll stick with bagels and cream cheese if I go back.
The suite was wonderful. It was a small apartment with all the conveniences. The living room was separate from the bedroom. If the tv was on in the living room, it could not be heard in the bedroom. Great for people who have different bed times.
Location central for appointment at various capital district location. YES on cable!!! easy check in and out, good parking access.
walking distance from megabus stop from nyc. spacious room
Free dinner and breakfast, clean, and good value through PriceLine
Great value for the deeply discounted price through Kayak. My late check-in at 1:30 a.m. was fast and smooth. I was able to park near a side entrance. The kitchen was more than adequate. The sitting area was good. Comfortable queen size mattresses. Plenty of hot water, etc. Would stay here again next year. The complimentary breakfast and dinner buffet food was a bit hit and miss but overall o.k. The eggs were over- cooked on the first day of my stay and the romaine lettuce was not the best though the salad dressing was tasty. The coffee was good and the orange juice was just the way I like it.
Normally, i am a Holiday Inn fanatic, but my stay with Hilton was over the top fantastic. Everything was perfect, breakfast, the rooms, the bed, and even the shampoo and conditioner. I was shocked to learn that they used Neutrogena products. Pretty cool. The shower was annoying, it kept changing from raging hot to lukewarm on it's own. Not because i was using all the hot water, it was a back and forth thing. That was the only problem. Staff was super friendly, and it was extremely close to University of Albany which was where i was headed the next day. Would definitely recommend to a friend!
IK can't complain about any aspect!
Location was very convenient, room was clean. The combination of hot nights, noisy A/C and proximity to noisy highway made for an restless night.
The room was nice, big and clean There was no parking after we came back from a concert . Also the wait time for the breakfast was insane the breakfast was a bit mediocre the potato were not cook well enough.
Clean, friendly staff First time we had great beds. Our second stay, a few weeks later, the beds were pretty bad, very uncomfortable.
The location was good The room was dusty, the sheets were scratchy, the furniture was old and ratty. Definitely about $100 more then it was worth.
What I enjoy about staying at the Hilton is the atmosphere and presentation of the hotel. Everyone is professional and the rooms are always well maintained. Nothing negative to review. Everything was perfect
The staff was very friendly and welcoming, and they were very willing to answer my (extensive) questions about the area. My room was very clean. The breakfast was a bit pricey.
It was close to what I had to do and convenient.
Great stay and extremely reasonable price
The room was comfortably heated despite cold weather and had the appropriate amenities for a one night stay for business There was a check in error where someone else was in my room, which was little disconcerting; however staff checked the room so I did not have to.
It will exeed you expectation from the begening very very goooood hotel to stay in. Every thing was perfect.
Convenient location off highway. Near many restaurants & mall. Staff was extremely friendly. Would definately stay there again.
Well appointed, clean, quiet, room with a very comfortable bed. Staff was very friendly. Breakfast was very convenient. No airplane noise for being so close to airport!
I came to this hotel after a bad expreince in previous hotel where I had to cancel my stay. Compared to the previous one, this was a luxery hotel. The hotel staff is polite and you don't feel pushed out even at the end of the stay. Breakfast was decent and family oriented. A bit expensive
Easy freeway access Worn carpet. Water damage.
Hotel was very clean and neat The cost was a little high
Front fest staff were excellent. Made quick adjustments to accommodate our needs each time. Do not book via Expedia or hotels.com. The hotel were not given my updated travel dates. Spent 2 hours " fixing that"
fresh, up-to-date room, great comforters, nice bath, friendly staff breakfast was just okay
Location was great, nice bar, staff was pleasant. AC was not working well, can't open windows, toilet didn't flush well, not enough luxury for the money spent. I will not go back.
Front desk staff was not informative about facilities / hotel stay.
We stayed at the hotel over the 4th of July weekend, and we were given a room on the upper floor facing the capital, so that we could see the fireworks. The hotel has a nice indoor pool, but because the heat was not working well and the water was pretty cold, our kids spent a lot of time playing in the hot tub (which was warm but not hot). The fireworks were fantastic from the hotel, even with a slightly obstructed view. With our youngest one asleep, it was perfect to be able to stay in the hotel with the older one, who could go right to sleep when it was over. We ordered room service twice, and it was a challenge both times to be understood by the person taking the order. One time we were bounced around on the phone and had to give the order to three different people. There are a variety of fees for room service, including an 18% "service charge" that the menu says is not a gratuity but that comes up on the bill as a gratuity, so it was unclear whether we needed to add an additional tip for the server.
The staff were extremely friendly and helpful. Their shuttle won't go to the airport, so I had to take a cab.
The staff was friendly and helpful. The shuttle bus was AMAZING and saved me a lot of money on taxis. Nope.
Great customer Service, great staff. convenient location. Room was clean and very nice. Not much of a selection on the hot breakfast items. The oatmeal too tick other than that nothing.
Location in heart of Albany. Staff exceptionally helpful and always with a smile. No
The free breakfast was great. Had a wide variety of food to selection. The parking spaces were great, you did not have to squeeze out of your car. The hotel was not to far away from anything. It wasn't that I didn't like it but the fitness center was open 24/7 but the pool wasn't. I don't see the difference because someone can get hurt in the fitness center just as they might in the pool. There could be other reasons I don't know about though.
Wir hatten ein schönes, großes Studio mit einem separaten Schlafzimmer. Die Sehenswürdigkeiten - Empire State Plaza usw. - erreicht man bequem zu Fuss. Schwimmbad, Whirlpool und Fitnessraum sind gut gepflegt, um zu trainieren oder zu entspannen. Der Frühstücksraum gleicht einer Kantine. Das Frühstück entspricht wohl einem amerikanischen Frühstück, doch die Servicekraft ließ sich nur selten sehen und füllte die Speisen nicht regelmäßig nach.
Everything !!! excellent hotel, and the staff was very friendly, helpful and always with a big smile, congratulation to all the staff !!!!
The rooms are large and the bed is very comfortable The breakfast area was cramped and not a pleasant experience
Our room was extremely clean and the staff were extremely accomodating and helpful. We took their free shuttle a few times throughout the area, which was really nice. But the driving was a little rough - honestly, it wasn't that bad, I just can't think of anything really that bad about the hotel.Perhaps the breakfast could've been better
Sweet breakfast lady... Good staff behind the front desk. Need more oatmeal...
The room was beautiful! Breakfast was great, with tons of options. The staff was absolutely delightful! The only minor drawback was that the pool was chilly. That was a huge draw for us to say there, and we certainly still used it, just would have enjoyed it more, and for longer if it were warm.
Excellent value and very clean. AN excellent property
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Nice pool and gym They say fridge in each room we did not have one.and they charge for in room wifi 12.95$ or for hi speed 15.95$ per day
A bit dated
Clean, comfortable, and a good location Older hotel. For the money, it's getting dated. Rooms and bathrooms could use a refresh. AND WHY DOES AN UPPER LEVEL HOTEL TRY TO CHARGE FOR WIFI ACCESS THAT THE CHEAPEST FLEA BAG PLACE GUVES AWAY FOR FREE?
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Easy access from Wolf Road and close to highway and airport. Staff was super friendly.
Location; brand. Shower pressure; high priced vending in gift shop.
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Not far from where we needed to be No
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Location Ridiculous there was no free breakfast when every other hotel in town offers it.