Hotéis em Albany

Prós: It's like a home away from home! The courtyard is a HUGE bonus!!

Prós: The indoor pool and Whirlpool we're a fabulous way to end a day of driving. I also loved the hot breakfast and coffee with choices of favored syrup.

Contras: It would have been nice if they had bottled water in the room. The only bottled water I saw was for sale in the 'pantry' downstairs.

Prós: The staff, facilities, rooms were all wonderful. The breakfast buffet was delicious. Close to all the Capital District has to offer.

Contras: Nothing that the management or staff could change.

Prós: Bed and breakfast like accommodations - beautiful clean property. The bed was so comfortable, the design of this property gorgeous, AC worked beautifully, included breakfast had EVERYTHING and was ...

Contras: No bottled water in rooms or in 24 hour pantry!!! It was all 'smart' water or juice. At 2 AM, no way to get a bottle of water to take medication except to drive to a 7/11!! Frustrating ...

Prós: I loved the outdoor fireplace and comfortable lounging chairs. It's a very comfortable and beautiful way to socialize with a cup of coffee at the end of a long day of travel.

Contras: Nothing wrong at all.

Prós: Absolutely loved my stay at Staybridge. Great facility in a great location. Friendly staff and family friendly indeed. Breakfast provided was amazing and all the facilities such as pool, gym are ...

Prós: The staffs were so amazing and very polite

Contras: The customer service was amazing, the best I have seen so far.

Prós: Buffet breakfast had a lot of options. I had eggs and turkey bacon which were good

Prós: The outside sutting areas were beautiful.

Contras: I originally booked two nights with the hotel, like usual they charged us once we checked in, the total was $328.32. The last night of our stay we decided we wanted to stay one more night. My fiancé ...

Prós: Everything is immaculate.

Contras: That I couldn't stay longer.

Prós: very new hotel. really like it!

Prós: Beautiful accomodations. Great location right next to the Colonie Mall and 10 minutes from Siena College and SUNY Albany. The room was immaculate, the heating system excellent and easity adjustable. Everything brand new here. Quiet! Quiet! Quiet!

Prós: we received a complementary upgrade. The clerk who checked us in was amazing.

Contras: na

Prós: Very modern, interesting room. Not cookie cutter. Also, great bar and restaurant. Very convenient location near the Egg.

Prós: Very much Liked the cleanliness and ambiance of hotel. LOVED the furnishings throughout the hotel, and the contrast of the age of Renaissance in lobby to the modern furnishing of the guest rooms. ...

Contras: Unfortunately, the front desk was not forthcoming with info that would have made our stay more pleasant, like having a shuttle! There was no bell service to help with luggage upon our arrival. Was ...

Prós: The hotel is centrally located. It is clean and newly renovated, but with cheap design and textiles.

Contras: The staff was very rude. The front desk person told us we could park in the garage, it was pouring rain. The next day, I saw they charged me almost 20 dollars for overnight parking, this charge was ...

Prós: All round fabulous. Lower levels great artinessanppaintinhs

Contras: Nothing

Prós: The room was spascous and bright. The staff was extremely accommodating and kind and funny and professional. Our food in the bar was fantastic and breakfast was amazing. Very eclectic decor in the ...

Prós: The room is large, comfortable and very modern. We loved the shower and the TV was great.

Contras: I had to carry in all of my luggage by myself from the outside parking lot.

Prós: Rooms are comfortable.

Contras: Service is not good at all it is 2 stars hotel service .

Prós: Recommended due to: Room size Comfortable Cleanliness

Prós: Too pricey for the service and ambience.

Contras: The price, and because I booked though booking.com I was a looser. Booking directly would have costed lesser and would have included breakfast.

Prós: The beds were comfortable and clean.

Contras: The breakfast ran out early and nothing got replaced. The first day was found circle eggs, which were gross and dried out sausage links. Not very good.

Prós: Modern, clean, with friendly staff. Very happy with stay and will return.

Prós: The staff were very helpful and the building and rooms were clean. They have a nice outdoor patio.

Prós: It was a grate stay with your hotel. The atmosphere Coordination of the staff Room services Cleanliness status of room We as a family

Contras: If hotel transportation available for the guest. It is more fascinating. Taking them in city Tours as we a guest in yr country.

Prós: The breakfast was exquisite and the bed was very comfy

Contras: Can get firmer pillows, but that's about it

Contras: There was one housekeeper for the entire floor. We left our room o be cleaned at 8 am, came back at 130pm and the room wasn't attended too. We saw her down the hall so We left the room again and ...

Prós: Love the breakfast included.

Prós: Staff was excellent

Contras: The only thing we did not like was the bathroom has a sliding door which the door shared with the closet door. It felt like you did not have any privacy and having a 3 year old who could just slide ...

Prós: The staff was accommodating, made customized breakfast.

Prós: Clean; efficient service; great breakfast

Contras: Nothing

Prós: The hotel room was very clean, spotless. The breakfast was excellent.

Contras: It was strange for a room to not have a closet or a place to hang clothes, however the room was very clean and comfortable.

Prós: We loved this place. They really have thought of everything you might need on a getaway ... and more. Best pillows too! Would definitely return.

Prós: Great breakfast excellant starbucks coffee

Prós: all the people were so friendly and nice, they help no matter the time you need it and are always happy to mae their client happy

Prós: Nice sized rooms

Contras: We left before 8, returned by 3 and our room hadn't been cleaned- called to ask why and was told we were lucky the cleaning staff was working overtime...

Prós: Front desk personnel were a true professional. The van driver as well. We did not use the pool or ate breakfast at your facility. However, we loved the bed, the pillows & the room as a whole...

Contras: The noise the fridge made all night

Prós: The room was spacious, the shower was great. I had a bad cold and the front desk comped me cough drops. I was checking out the hot tub/pool area and followed a woman (must have been in charge of ...

Prós: Loved everything about this property. Great staff.

Prós: Great staff. Better breakfast at this one.

Prós: Comfortable room and kitchen

Contras: nothing

Prós: The hotel was very clean and the breakfast was great.

Contras: The staff was not very accommodating when we asked to keep the pool open for an extra 15 minutes.

Prós: Offering dinner and breakfast was really nice and the staff was so helpful

Contras: Someone got into my gas tank while we were there

Prós: The quality of food, decor, and linens was above average.

Contras: Noise at night.

Prós: Loved our room which was like a studio apartment! 2 tvs in different areas which is great in case hubby wants to watch something different. Location good once you know your way around. Breakfast ...

Prós: Nice, clean room with functioning kitchen. Comfy bed. Breakfast was adequate

Contras: A little pricey due to graduation weekend.

Prós: Room decor and layout

Prós: Everything was comfortable and nice and food was quite good

Contras: charge for the dog was very high- the same price as the room essentially- and we were not told

Prós: I loved the breakfast but especially the dinners that were included. It was a pleasure not to worry about where to go for dinner especially while travelling by myself. And, on top of it the meals ...

Prós: The rooms are so spacious and well fitted out. Naomi very helpful.

Contras: Coffee maker.

Prós: We arrived shortly before the free wine and cheese was over and the manager and employees were so accommodating! They offered our children other drink options since they only had soda, beer or wine. ...

Contras: the shower in the ensuite bathroom was very modern with only half glass so water got out onto the bathroom floor.

Prós: The size of the room was perfect when you are with a group of people. The breakfast was very good and with a lot of choice.

Contras: there was a funny smell in the room

Prós: Clean, modern rooms Warm, friendly staff Great breakfast buffet

Contras: A little hard/confusing to get to, but that's not the hotels fault. The Albany roads are a bit screwy in that area!

Prós: The rooms were brand new and very well constructed. There is lots of storage space and the kitchen area was perfect for cooking a meal for two. The beds comfortable and inviting. Lighting in the ...

Contras: Complementary breakfast wasn't very good.

Prós: Nice clean accomodations and it was quiet. Breakfast was very good.

Contras: It was tricky to get to the hotel itself. The entrance road is hard to navigate in the dark when you are unfamiliar with the area. The other disappointing thing was that there ws no bacon at ...

Prós: The room was great. My wife couldn't believe that the room was so inexpensive. I will definitely be staying there again

Prós: The location downtown Albany is excellent for local venues. The B&B atmosphere in a restored home is charming. A fantastic backyard for relaxing in the city. The staff is very helpful with ...

Contras: The main house is 4 stories and there is no fire escape. I was told that each room had step ropes as required by law, but I did not see one in my room.

Prós: Super friendly staff. Very pretty building. Lovely rooms.

Contras: A bit noisy (creeks and squeeks) because it is an old building

Prós: Very unique layout to room, comfy, modern amenities but in a vintage setting. The new kitchen was a bonus, but we did not have time to enjoy it. Breakfast was self-serve and no juice or cream was in ...

Contras: Our room was not in the actual brownstone advertised, but in a building several doors down. Parking was a couple of blocks away, so a long walk when you realize you need some more stuff from your car...

Prós: Atmosphere is awesome!

Prós: Friendly staff - charming older buildings - lovely breakfast garden

Contras: Very difficult to park and check in

Prós: We stay in the hotel only one night (on the way to Niagra falls). The room was comfortable with an old style design.

Contras: You should prepare the breakfast by yourself. It is not too bad, but might not be suitable for everyone.

Prós: Beautiful and very comfortabel rooms in the State House mansion. Breakfast facilities are good. Liked the classic and stylish interior. Relaxed atmosphere.

Prós: It's located in a nice neighborhood of Albany, you have bars and restaurants in a short walking distance. It's also a reasonable 20 minutes walk from downtown, but you need to make sure you ...

Contras: Our main disappointment was the breakfast. I understand they don't have staff to do actual cooking and the breakfast is limited, but for a hotel that rates itself as four stars I would expect more...

Prós: We ate breakfast outside very lovely and opportunity to visit with other guests.

Contras: Getting suitcases to room not convenient.

Prós: Over rated.

Contras: Falsely advertised as a hotel. It is a B&B. This was not made clear on the websites.

Prós: Kind staff, clean rooms, comfortable beds

Contras: Nothing

Prós: The cleanliness et the location was great!

Contras: Sleeping the head in the kitchenett and I would have appreciate a little bit more smiling from the concierge.

Contras: Confusion about how much I should be paying. This is the second time I have encountered a situation where it appears I am paying too much through Booking.com

Prós: We needed a place to stay that was near the airport since we had a 6AM flight. This was perfect. Easy check in/out, a friendly staff, clean and modern facilities.

Prós: Beds were wonderful, lounge was very comfortable, location was perfect, thank you.

Contras: Nothing

Prós: The room was clean and the beds were very comfortable with nice bedding & pillows. The combination of cleanliness & nice bedding balanced-out the small bathrooms & lack of a separate sink outside the b.r. Furniture and fixtures were also in good shape.

Contras: I didn't like the small bar bath soap or face soap bar. I wished there was a separate sink in the space outside the bathroom. Also would have liked the outlets or lamps to also have ubs plug-ins for recharging electronics.

Prós: Very friendly & fast service! Air conditioner wasn't loud like it is in other hotels.

Contras: The bed was comfortable but the next morning both of our lower backs hurt.

Prós: location was central and easy access

Contras: We booked a NON-Smoking room and the room we were given was e

Prós: good location. comfortable basic exterior nicer inside loud toilet but was nice to have the fridge larger room and comfy bed

Prós: The proximity to the airport was great, the beds are very comfy, and the staff is very friendly.

Contras: Breakfast was not included in the price, the airport shuttle stops running at 11pm, and the air conditioner in the room is very loud.

Contras: The exit door on the 3 floor would not open reported to staff and a day later the same problem. it was one of two of exit doors.no sign on the door !

Prós: the staff was friendly and room was beautiful

Contras: no

Prós: Nice room, okish breakfast (omlete station, but no cheesee and vegetable stations). Very friendly reception!

Contras: Elevator is super slow, but the building has just five floors so it is managable.

Prós: This hotel is always wonderful. Anytime we have to go to have surgery and stay overnight, this is where we stay!

Contras: This hotel is always wonderful. Anytime we have to go to have surgery and stay overnight, this is where we stay!

Prós: Easy to access, and staff very helpful

Prós: bed was comfy, front desk was friendly

Contras: Very noisy. Could hear everybody in hallway, above and below rooms. Kept waking me up

Prós: Pool open late and relaxing

Contras: Food service could stayed open as long as pool

Prós: Friendly, professional staff; good restaurant and Starbucks on the premises. Close to downtown

Contras: We only had 2 towels in are room,No kleenex ,are key to get in the room did'nt work in the elevator which was very frustrating and probably the most uncomfortable bed ever. Sorry but just being ...

Prós: Nice quiet room

Contras: Location and no view and not very helpful

Contras: Parking was pretty bad. The lot was very small, was told to just park any where that isn't blocking another car. It didn't have to be a parking spot. And I checked in at 4:30 and the lot was ...

Prós: The staff at the front desk was very friendly and helpful and the breakfast was really good, clean and very professional. I would stay they again ⭐️⭐️⭐️⭐️⭐️

Contras: Nothing!

Prós: Great service and wonderful free shuttle!

Contras: Paper thin walls made it very difficult to sleep because so loud you could here the nearby room occupant's every sound.

Prós: Customer service was simply spot on

Contras: There was no shuttle to the main capital area or the state house. That was a shame since we had to take a taxi instead to go and work.

Prós: Location

Contras: Needed to ask a couple times for sheets for pullout and breakfast was not worth extra money since we all have food allergies

Prós: Less than 5 minute drive to 1-87. Perfect location for easy access to thruway!

Prós: The hotel is great. The furnishings were beautiful (modern) and extremely comfortable.

Contras: The only thing I didn't like was that breakfast was not included with our hotel room-- c'mon! That's the ultimate experience and couldn't have it.

Contras: The rooms wifi was not working.

Prós: Good Location Friendly and helpful staff

Prós: loved the pillows would like to know where purchased,,i have neck issues..and slept great

Contras: mpore variety on bistro menu

Prós: The hotel was pretty easy to get to, close to a lot of cool stuff and the staff was very friendly and helpful

Contras: The pool was a little chilly, but it wasn't a big deal

Prós: The bed was very comfortable and the room and bathroom was very clean!

Contras: Restaurant hours were too limited.

Prós: Liked everything about the room

Prós: Great hot tub

Prós: The location was perfect for our needs and the staff was very professional and the hotel was very clean....

Contras: Yes....very disappointed that we had to pay for breakfast, should have been a continental breakfast....

Prós: The hotel was conveniently located near SUNY Albany. However, the cleanliness of the room was questionable. The shower curtain was mildewed and very dirty. I took a video of it and showed it to the desk person upon check out.

Contras: The desk person said that she was going to ask the cleaning person to change the shower curtain. No kind of compensation was offered for the discomfort we experienced.

Prós: Very clean nice staff.

Contras: My booking was not finalized with Booking.com

Contras: Breakfast left a lot to be desired but the staff was wonderful.

Prós: Front desk staff helpful.

Contras: Nothing!

Prós: The suite was amazing. There was plenty of room for 4 adults and a 2 year old. It gave baby enough room to play and be active. We chose the suite for that purpose. Close to the hospital for baby's...

Prós: Just the way i like my breakfasts

Contras: More variety

Prós: The rooms are very large and comfortable. Everything was clean and the few times I called the front desk about wifi they were very pleasant and helpful. There is plenty of parking.The breakfast area employee provided exceptional customer service to guests

Prós: Loved the room. very clean and comfortable. The staff were very nice. All went well and I would stay again.

Contras: Breakfast could have been better. Quality wasn't great.

Prós: The room was very spacious and clean. Stayed here for the Garth Brooks Concert, very easy and fast cab ride. Would definitely Stay here again.

Contras: The staff was very welcoming and friendly, except for one young lady I don't remember her name, she had long blonde hair she was on the front desk Saturday night and she was very rude. We asked ...

Prós: Bed was very nice, comfortable

Contras: More towels would be nice and a longer breakfast time (especially with the time change)

Prós: The comfort the room & bed was excellent

Prós: Great room, clean, up to date and comfortable. Very quiet....in other hotels I usually hear what's going on out in the halls and things going on in rooms around me....but not here. Bed was comfy

Contras: Not a great view

Prós: The free breakfast was great. Had a wide variety of food to selection. The parking spaces were great, you did not have to squeeze out of your car. The hotel was not to far away from anything.

Contras: It wasn't that I didn't like it but the fitness center was open 24/7 but the pool wasn't. I don't see the difference because someone can get hurt in the fitness center just as they might in the pool. There could be other reasons I don't know about though.

Contras: You could here slot of conversations from the hallway and the movement above us was loud

Prós: Helpful staff, good location.

Contras: Trashcan was overflowing in our room upon check in. Gross! The large light fixture above the headboard was 90% ripped out of the wall. Unbelievable!

Contras: There were a few things in our room that could have used maintenance. But overall for the price it was a very good hotel.

Prós: The Breakfast was Great! The staff is very friendly. The Room and Bathroom was very clean! I would Definitely go back again!

Prós: Breakfast was 1st class!

Contras: The toilet seat needs replacing and I didn't break it.

Contras: The beds we stiff. My back was hurting couldn't get comfortable sleep was my only dislike

Prós: King Suite room was really comfortable and large. Breakfast was nice. No problems with parking. 10-15 minutes drive to Capitol.

Contras: Coffee was terrible. No regular coffee just dark coffee

Prós: The room was beautiful! Breakfast was great, with tons of options. The staff was absolutely delightful!

Contras: The only minor drawback was that the pool was chilly. That was a huge draw for us to say there, and we certainly still used it, just would have enjoyed it more, and for longer if it were warm.

Prós: The room was beautiful!The breakfast was great, with tons of options.Totally exceeded my expectations!

Contras: Minor detail, but surprised the pool wasn't warmer.

Prós: Spacious and nicely furnished room.

Contras: Water pressure would not stay constant. Water temperature would change without warning.

Prós: Loved everything about the hotel

Contras: Nothing

Prós: Staff were great. Rooms were clean large and tidy... Hotel within walking distance of everything.

Prós: The room was huge, which allowed the perfect amount of space for our luggage and all of the other million things we brought for a 4 day wedding weekend. The hotel itself was very clean and modern. ...

Contras: I wish that there were more breakfast options for folks who don't eat meat. Also, the walls are a bit thin, as with many hotels, so be prepared to exercise some patience as it is located on a ...

Prós: Clean functional

Contras: Brekfest. wouldn't claim to be serving Breakfast. Never encountered such a fiasco

Prós: clean room. friendly staff

Contras: I was told my room had a view of the city. It was a view of a building from a small window in the corner of the room

Prós: Loved the inside of the place and the location.

Prós: The room was huge and very posh!

Contras: The view was very limited.

Prós: Room spacious. Staff was great! Helped us with find a good pizza delivery company. Noho Pizza is great! Parking is $16 a night for valet or you can park at meters which are free on Saturday and Sunday.

Prós: bed was extremely comfortable and bathroom was very spacious

Contras: hotel charged me twice, once through booking and once on my bank card I used to hold the 20.00 required deposit

Prós: Located within walking distance to the Capital House, Plaza & Museum. Washington Patk a pleasant but longer walk.

Contras: Lacked 'atmosphere'

Prós: Location was perfect - right around the corner from Times Union Center so it was a quick walk to the concert we were attending. The staff was extremely helpful and friendly - Bill led us in the right ...

Prós: Excelente localização. Quero limpo e espaçoso.

Contras: Colchão extremamente mole e travesseiros altos. Resultado: uma noite mal dormida.

Prós: The room was nice but the bed seemed smaller than a standard king.

Contras: The breakfast was not very good at all, and swarmed by fruit flies. The hotel is under construction which is fine, but less than ideal.

Contras: Though my king suite was excellent, I did notice an unusual smell anytime I was in the area of the sofa bed/couch. Room 134.

Prós: The room was spacious and the bed very comfortable

Prós: Very comfortable room, Atrium area very attractive, lovely meal in restaurant

Contras: Bed a little noisy !

Prós: Staff was helpful and caring. Event food was delicious and quick ride (free shuttle) away from the mall and airport.

Contras: Dusting needed a bit more and warmer comforter or top Bedding blanket

Prós: Beautiful hotel right by the airport. Very clean and beautiful property inside! Staff is very friendly!

Prós: the hotel was great

Contras: I didn't like that they do not serve breakfast on weekends and they don't say that at the time of booking.

Prós: We traveled to Albany for a Lacrosse Tournament. Most hotels were booked. We found the Desmond Albany and booked because the reviews were great. Well it even exceeded our expectations. Not only ...

Contras: The lack of pillows. Our room had exactly 4 and when we asked for more we were told that they were booked to capacity and didn't have any. Not really a big deal but two more would have been nice...

Prós: It was beautiful and a very comfortable stay. Very picturesque property.

Contras: Really can't say anything negative.

Prós: Everything

Contras: It wasnt too clean.. We were at room 208 and the toilet wasnt too clean

Prós: Easy location - close to airport.

Contras: Was not a 4 star hotel as described in booking.com. Tired hotel. Needs a makeover.

Prós: location and price

Contras: the room was humid and sheets felt a little damp

Prós: It was unique and had a lot of character. The location was excellent and the kids especially loved the koi pond!

Contras: Some of the staff members were unfriendly. The others, however, more than made up for them! Overall, though, it wasn't as clean or as well appointed as we expected for the star rating or the price.

Prós: Excellent service and facilities all round. The 24 hour airport shuttle service was a much appreciated bonus. Highly recommended.

Contras: Air conditioning in the lobby and restaurant was too cold is my only criticism.

Prós: The staff was fabulous! They found out my daughter & I were there for a relative's funeral. There was a knock at the door and when I answered Jennifer (front desk) and another gentleman from ...

Contras: Nothing

Prós: Shuttle. Quietness .

Contras: Policy that even if you book particular type room and PREPAY you could arrive to find that type room not available - in effect double booking and bumping with hotel keeping non refundable fee. Room ...

Prós: Staff was very friendly and professional

Prós: Courteous staff

Contras: Water main break made our stay uncomfortable. No linens for pull out bed. Unable to shower or flush toilets for the night. Freakish event tarnished the stay.

Prós: It was a good location to airport, flexibility of shuttle/promptness

Contras: My room had a very loud vent that was extremely loud all night, had called and was told if I needed to my leave my car for less then 1 week it would be included in my cost for room, however upon ...

Prós: Was there for a wedding and they were extremely respectful and accommodating of us having a good time and enjoying seeing large groups of friends.

Contras: Understandable but wanted the pool open later

Prós: Pretty much everything from the staff to the service. However I especially liked the free shuttle service to the airport.

Contras: Lack of other businesses, venues or restaurant options within reasonable walking distance from the hotel.

Prós: Lovely people...safe and cozy beds. Great to relax, sleep and detox from a crazy world (: Always happy, fantastic place.

Contras: This visit was perfect.

Prós: I loved the downstairs reception area. The receptionists were warm and kind. Loved the fireplace. Beds were comfortable. The bathroom wasn't the best though.

Contras: Bathroom. Dated and a bit yucky.

Prós: Just a haven. Wonderful staff. I am able to rest and be restored. Thank you!!!

Contras: Not so good wifi

Prós: Very clean, comfortable bed, nice-sized room, nice lounge/bar area, very attentive staff and I appreciated the shuttle very much.

Contras: No, but having shuttle access to downtown Albany would make it ideal. Also, although the hotel staff were all great, the person I spoke to on the Hilton reservation line the night before my stay to ask a question was kind of rude and unfriendly.

Prós: good hotel..

Contras: we went for breakfast we couldn't seat and service was no good.... maybe because they had a group of softball.

Prós: Very fair value for the price

Prós: Sammy DiTonno (Front Desk Supervisor) was great !!

Contras: The construction next door

Prós: The staff was friendly. The breakfast was fresh and more than enough food.

Contras: It wasn't disclosed was the property is under renovation. We were very disappointed to have to walk around old wallpaper clippings and not having a ice maker on our floor.

Prós: Love the food in the atmosphere very peaceful and quiet very friendly staff

Contras: Hated the fact that the jacuzzi wasn't working that was why I booked the stay so I can get away and relax

Contras: The pool and pool area was not maintained well and a little dirty.

Prós: They had spends for my coffee, but i did have to ask for creamers.

Contras: Hotel was not full, we checked in at 3pm and were given room next to elevators, late night elevator doors closing right behind headboard and same thing starting at 530 am. Not a good nite sleep.

Prós: Room temp was great! Sometimes they are so dry. Nothing missing in room we needed. Beds very comfy. Staff great. Loved sitting in lobby with coffee and relaxing. Disappointed group of kids ...

Contras: No complaints. None. Zip.

Prós: Sausages were really good. The juice and coffee was also really good. The bed was also really nice.

Contras: The view we had wasn't good. But it didn't really matter.

Contras: I did not like how noisy it was. The traffic noise was so loud all night. And there were no room darkening drapes! The beds were not comfortable. And the was a huge water stain on the ceiling of ...

Prós: Clean room

Contras: The bed was horribly uncomfortable the hot tub was out of order and we were not told by staff. Housekeeping was rude. We were overcharged. When staff was told about our issues they said 'oh, well here is your receipt'

Prós: The whole experience was great. Friendly staff, clean hotel, clean room, comfortable bed, fresh smelling linens/towels and sound proof room. Great place to stay!

Prós: Very nice, clean, owner's accomodating for late arrival, self serve kitchen very well stocked, bed very comfortable!

Prós: Room was clean, location was quiet

Contras: Gym was a small room with two treadmills and hand weights. Walls are thin, we could hear kids jumping on the the bed above us. Tv was a joke. Breakfast wasn't great. Our first night my husband saw...

Prós: Clean, spacious and new.

Contras: mattress is bouncy.

Prós: The staff was friendly.

Contras: The room wasn't as clean as it should be.

Prós: The staff was friendly.

Contras: The room was very dirty. The floors were black instead of light brown if they had been cleaned. There were cobwebs through out the room everywhere. The couch, chair and carpet were dirty. The tub wasn...

Prós: The suite was perfect for my needs. Outstanding staff, nice breakfast and the location was ideal. My daughter will be attending the University at Albany and this will be my first choice for lodging. ...

Contras: Nothing

Prós: Food was poor quality

Contras: The staff were exceptional

Prós: Liked the suite size .... liked the fact there were actual coffee creamers and not powdered whitener

Contras: No bedding for pullout couch. No extra blankets or pillows Had to sleep on top of short couch covered with my jacket

Prós: The staff was excellent. Tia made it so we didn't leave. She was friendly so was most of the staff.

Contras: The rooms were outdated, small and not what we were expecting. Worst property I've ever stayed and was shocked it was a Marriott Property.

Prós: The hotel manager was very professional and supportive. The two bedroom was a good solution for our family (3 kids). Breakfast support was very helpful.

Prós: Very friendly and helpful staff.

Prós: all GOOD

Contras: :)

Prós: Extremely kind and caring staff. Manager wiped clean my windshield from all the accumulated ice and snow before I set out on the highway for a long drive!

Prós: Hotel itself was nice with good breakfast.

Contras: Had to ask for towels a couple times as there were only 2 towels in room for three of us. Ended up having to share towels. Parking is horrendous and you have to pay for terrible experience. Only ...

Prós: I liked the location, the staff was pleasant.

Contras: The toilet in my room was not working properly. I reported it twice and still needed to lift the tank lid to fix the ball which was not allowing the tank to fill as it needed to be manually pushed ...

Prós: The bed are amazingly comfortable!

Contras: We had to ask for more toilet paper. There was a quarter roll when we checked in. With the money we paid, we shouldn't have had to ask.

Prós: Bed extremely comfortable. Cleanliness of room and layout impressive.

Contras: Layout of breakfast offerings could be labelled better.

Prós: Staff were very helpful.

Contras: Valet parking is always inconvenient...they were great and responsive, etc...but it's just easier when you can park your own car and not have to deal with valet parking.

Prós: Bed very comfortable

Contras: Pet fee was $75. Non refundable. Made me want to have my dog pee on the floor, because what the heck?! That's too much, and unreasonable. $75 deposit I'd understand. My dog is better behaved ...

Prós: very clean, nice size rooms. In a great location for attending palace theater.

Contras: my complaint about the property has to do with the information you provided. I was traveling with my young daughter. Her only request was that hotel had a pool. The information your website gave ...

Contras: Never been to a hotel where you had to pay for parking.the whole valet thing took to much time gate in and out wasn't reading room key.had to wait for car.and to top it off there is no pool

Prós: Good location for downtown Albany.

Contras: Parking situation was rough!

Prós: It was comfortable & right downtown. T

Prós: Good location, a short walk from the Capitol. Friendly staff, good breakfast, nice modern bathrooms.

Contras: The rest of my room was a bit out of date and lacking in usual amenities, like a glass for water and pen and paper. Also the cable tv didn't work, kept glitching and pausing.

Prós: Everything!

Contras: Nothing!

Prós: Breakfast was good, used the shuttle to get to and back from a concert. That was awesome. Very clean.

Contras: Pillows were a little softer then I like

Prós: The location was walking distance to the concert venue and that was our initial reason for booking. The staff at check in were very friendly and welcoming. The rooms were clean and spacious.

Contras: After a late night out and a late night to bed, the room did not offer a 'do not disturb sign', so when housekeeping came around before 8am knocking on our door and waking us up a good hour ...

Prós: This is a very clean hotel.

Contras: The surrounding area had people begging for money. Overall I have no complaints about the hotel.

Prós: Nicely refurbished, everything was new. Modern and comfortable

Contras: The area isn't the best at nighttime and super close to the freeway

Prós: Breakfast was wonderful and the provided transportation to the train station was SO helpful!

Prós: Despite the unusual location, I would definitely stay here again (even without the heavenly cinnamon rolls!) The staff pretty much made the experience. The desk staff were really friendly, and seemed ...

Prós: the staff was very nice and friendly, I lost mobile phone on the cab, and the lady staff in the night shift has called cab company and following up until we got mobile phone back.

Contras: may be more food choosing on the breakfast.

Prós: The hotel shuttle is really convenient for getting around.

Contras: Please fix the door of the hotel room. The room I stayed in cannot be opened from inside. It was really dangerous in case of fire.

Prós: Someone was always cleaning. The common areas and the windows are well kept!

Contras: Surrounding location was not secure.

Prós: Staff, cleanliness, breakfast

Contras: Nothing