Quer guardar como a sua moeda permanente, ou apenas nesta visita?
Localização ideal para quem deseja visitar locais e restaurantes de Sydney. Equipe atenciosa.
a localização do hotel é excelente muito proximo as lojas e atraçoes turisticas. os atendentes sao otimos e muito atenciosos,
A equipe da recepção nos enviou uma garrafa de champanhe para o quarto, pois estávamos celebrando a nossa lua de mel. Eles também incluíram um cartão muito simpático e personalizado!
qualidade do serviço, localização excelente, vista da Ópera de Sydney quarto pequeno, internet cara, breakfast caro
Localização, serviço e comodidades foram ótimos. A equipe foi muito acolhedora. A fachada poderia ter uma atualização mas o interior é muito agradável.
A localização, não é muito caro para um 5 estrelas, bom restaurante e buffet de café da manhã. Achei os lençóis muito pesados, custei para ficar confortável.
The hotel is a a great facility and in the middle of downtown Prices in all of Sydyn are extremely high. Parking was outrageous
I loved everything from the location of the hotel to the luxurious rooms and the beautiful architecture! The service was excellent! Nothing.
The location is great. The hotel is close to everything from shops, supermarket, office, parks, restaurants. The room is spacious and the bed was very comfy. Two towels of 4 were badly washed. They still have some stain in them. Breakfast could use more variety for the price they are charging. Some staffs at the conscious were not friendly.
O atedimeto oferecido pelos funcionários, a localização do hotel e a facilidade de ter a estação de trem exatamente em frente ao hotel.
localização, exelente academia no hotel, e boa piscina... tudo exelente
Apreciei especialmente a localização. É excelente
Localização, relação qualidade/preço
Próximo de todas as principais atrações.
A Localizacao do hotel era optima, mesmo no centro da cidade, perto dos pontos mais importantes! Os quartos sao um pouco pequenos!
Convenience to city and rail network The TV was next to useless!
Great location but pretty basic accomodation. They would not allow early check in. No wi-fi in rooms.
the staff were very helpful,the food was good , the location was perfect for our purpose . no problems
Excellent location in Sydney. Good lunch special.
Close proximity to metro station and that is it. The facility is dirty, Hallways were vacuumed maybe a year or longer away. Large pieces of trash remain in hallway for days. The room service is mediorcre. Literally, they only change towels and straighten the upper most layer of the bed. They do not even tuck the sheets in. They never vacuum the room or wipe surfaces. It is disgusting at this hotel. Cups and glasses used are rinsed. My tea cup remains stained with tea residue that can be easily wiped when I ran my finger over it. When I complained to the front desk, I was told that room service is sourced-out and that is why it is lacking (this is not my problem, I need a clean room). I would never ever ever stay at a travelogue again, and more specifically this hotel at Waynyard. It is very shocking that a hotel which costs a good amount of money is lacking that much.
It had all the basics of a normal hotel, nothing special. I thought the staff were not very enthusiastic when I checked in. They just seem to be going through the motions.
Location was great. No WiFi access in rooms. Seemed to be charged for every little thing. Example: Internet access in the lobby business PCs cost $2 for 15 minutes of internet use.
Staff, beds Room, ambience
the fact that it was central to what we wanted to do We did not stay long enough to make an judgments
The location!! It was only a short stroll to all the main attractions. We were not informed about a deposit prior to arriving and so that was an inconvenience for us. Other than that, it was perfect!
Location centralized to many must see places in Sydney
The location of the hotel in relation to the other venues to which I was required to visit. This is not a dislike, more of an unpleasant observation. The room and corridors had an air of mustiness about them. Maybe as simple as the carpets need cleaning/freshening.
Great hotel location affording some rooms great views. Excellent bathrooms, comfortable beds. Lots of people obviously love it - maybe it helps if you upgrade to the Horizons Club, though I don't see why you should have to, especially as these rates not always on offer. Reception shambolic: no welcome, no porter, no offer of help with bags, no offer to join loyalty programme, told me the Shangri-La in Singapore is tired and needs updating! No apology for not correctly processing reservation. Horrible view of motorway toll booths. Annoying things in the bedroom like unplugged lamps, missing glasses, grubby hotel directory. Food and beverage not good. Saturday night the locals all book up the top floor restaurant and fill up the adjacent bar. Reserve days in advance or you have no chance. For a drink this leaves the Lobby Bar. Neon-lit chilled food cabinet, no music, no atmosphere, bright lighting. Nasty. Only available food outlet The Cafe. Horrible buffet. Dreadful, expensive, over-rated.
Good location Price -- they are "luxury" in price only Also they lie about the construction that goes on there -- they DO work early in the morning before stated repair hours
professional staff and attention to detail and cleanliness
The staff were amazing, the best hotel staff I have come across in Australia
Breakfast buffet was sumptuous.
The reception staff were very friendly and efficient coupled with the room service staff who were professional, courteous and friendly. With many people at breakfast it was obvious the staff had difficulty coping with large queues, tables not set properly, inattentive staff.
Separate tub and shower. Separate beds available and view. Ease and immediacy of taxis. Free wifi
everything, loved the old world style, the staff are excellent, in fact we intend returning again soon,
Location, ideal for the Rock's and access to transport links of Circular Quay. Noisy, room described as cosy, meant tiny! Furniture as old as the hotel. No mirror in room (complaint from wife). Receptionist (Elizabeth) quite rude when dealing with complaints from many quests. Refurbishment work still underway
Good location; decoration; the building; nice and attentive staff. A more generous breakfast.
I liked that breakfast was included, staff tried to meet our needs, the jelly beans, and every one was very friendly. The stairs!!!
wonderful position for sightseeing,oldest hotel in the rocks,with the oldest pub two doors away. Next street our cruise ship was docked so we were able to walk on board our ship with our luggage. fantastic no
The location was perfect, the staff were friendly and helpful and it was good value.
The location was good, walking distance to circular quay. The location was good, walking distance to circular quay. Small room, no chairs, expensive. We were brought breakfast to our room and expected to eat it there but there was nowhere to sit or put the tray, just the bed and the floor. No sign of the Acacia restaurant mentioned on the web site description. The hotel was effectively a building site and outside our room everywhere was coated in dust. No normal hotel facilities and we weren't told about the small guest lounge, in which we could have eaten our breakfast.
Great location We should have been warned that currently the hotel is being refurbished. Perhaps when done it will be alot better
We chose the wrong time to visit the Russell Hotel, as renovations were going on. However I am sure that in a few weeks time, when they are finished, it will be a very comfortable place to stay. Excellent location.
The location was good as it was near where our cruise ship left us and the Sydney Bridge as we did the tour. Also, handy to the Rocks weekend markets. The renovations had not been completed and we had not been notified that the lifts would be out and that there was no airconditioning. The ceiling fan was noisy and the bathroom fans from other rooms continually woke us during the night.
A localização do Hotel é muito boa, perto da estação de comboios que dá acesso ao Aeroporto e no centro da cidade. Embora a reserva fosse muito clara em relação ao tipo de quarto (Opera View), os funcionários da recepção queriam dar-me um quarto inferior (Harbour View) dizendo ainda que estavam a fazer um upgrade em relação ao que eu tinha marcado que segundo eles diziam era um City View. Foi necessário mostrar o documento da reserva do Booking que tinha em meu poder para confirmar que tinha feito a reserva dum quarto Opera View.
Very friendly staff, ideal position, excellent facilities. Enjoyed stay immensly and the staff could not have been more helpful.
Bed was comfortable. A/C in good working order. Nice size bathroom. Appreciated the toiletries, the fridge, the safe. Excellent lighting both in room and bathroom. It was a bit disconcerting to find hairs in the tub after the room was cleaned.. The desk chair could use refurbishing.
things were acceptable for what i needed, there was nothing there that made me happy i stayed there rather than some place else. for a "5 star" hotel it was missing quite a bit. no spa, no pool, restuarants were really just bars with some tables. the staff was a bit snooty. everything in the room and hotel are for sale, and pretty much makes you feel like you are sleeping in an ikea catalog.
Rooms were very nice as were they lobby and bar You need better wifi access and it should be considered a basic service that you provide
There were loud noises in the morning from the room above and when I called the front desk on multiple occasions I couldn't get an answer, then received a rude explanation that it would be investigated but the noise contributed. After a $2,000 stay, I left a file and was charged to have it mailed to me. I wouldn't recommend the hotel for ease of stay, but it is clean.
Hotel lobby! Terrible breakfast! no restuarant in the hotel! no swimming pool!
First class ,5 star rate but better Location on Phillip St. within easy walking distance to all attractions - shopping to sightseeing this hotel must be in the top 5 quality hotel in Sydney. No
The location, the luxurious setting, drinks at the lounge and the most comfortable bed ever - what's not to like?!
The location was excellent. Very close to all the tourist attractions and to the cities history.Service was good.
I liked the central location of the hotel and the staff were friendly and warm. I found it rather surprising that internet was not complimentary as it is a 5-star hotel. The last time I visited Sydney I stayed at Raddison's which I believe is a 4-star hotel and found the stay there on par with Sofitel, a 5-star hotel.
Location This is not a hotel. It's a 1 bed flat (with old style carpet) and definitely does not feel like a high end hotel. Wifi never worked in 4 days despite repeatedly asking to have it fixed. I asked for a plug adaptor and was told to go and buy one (whilst other hotels in Australia always had one for foreign travelers). Breakfast 3 to low 4 star. There are plenty of nice hotels in the area. As a accor platinum card holder as decided to stay there. Never again,
Easy access & central city location. A good clean property & I liked the fact it is a small sized, boutique property.The one bedroom apartment was just perfect for business & well sized in the overall layout. Would definately recommend & use again
Fully fitted kitchen and washign facilities make it the easiest way to manage yourself in such a busy city. An excellent stop with an ideal location for the centre as well as metro and bus routes
The self contained apartments were fantastic. Very comfortable, large and well appointed. Has everything that you will need including own mini laundry (in what looks like a linen cupboard). They appear to be very new. Everything was spotless including furniture, fixtures, carpet etc. Very secure with swipe cards to get in and out. We are always wary about booking sight unseen - but this was lovely There are no views.The hotel is in a little alley - so no foyer or anything. Not very well signed for new guests. Everything is secured by swipe cards and pin numbers so getting into the hotel for the first time to check in isn't laid out in front of you.
It's central City location and the helpfulness of the staff
Convenience to Sydney CBD makes it ideal for national & international tourists and business people. Kitchen and Laundry facilities were a bonus.
Staff were very helpful & location was excellent The hotel never got my booking from booking.com which was a little stressful but they managed to find me a room. On the upside the staff fixed the problem quite quickly.
We stayed 9 days at Medina Martin Place and we absolutely loved it. We had the best sleep, the bed was the most comfortable we have ever slept on and the blanket was super yummy too. The location is perfect for CBD or exploring the city. The apartment had all possible facilities we needed. Staff was very friendly and accommodating, Warren and Mimi in particular. Highly recommended. Cleaning is up for some improvement. Garbage and towels were taken care of on a daily/ when required basis, but the carpeted floor was quite filthy at the end of our 9 day stay and glass surfaces of furniture were pretty dirty too. Also, our CD player was so old (or substandard?), it couldn't play even brand new CDs.
The studio was very confortable and big. The location in the city heart Specific location: Husking pl is a very ugly little street.
Love the speakers connected to the radio. The bathroom was also a favorite. The maid knocking at out door at 7 PM to give us a breakfast menu.
It was affordable and handy to where we were going, and the bed and bathroom were wonderful! Free movies, bathrobes, pillows, complimentary cookies added to the experience. I had a little mishap, smacking my shin on the wooden base of the bed when walking around the bed, as the base is larger than the mattress (cool design feature) which would be fine, except its the same dark coloured wood as the floorboards! (Made it hard to see in low lighting, and being unfamiliar with the room). Otherwise, it was fabulous!
How close it was to Circilar Quay The back alley to get there was a little smelly...You really need to know where you are going otherwise it would be hard to find.
I loved the decore, very welcoming, just lovely
Staff was very friendly and helpful and rom comfortable except for noise. Hotel can be quite noisy. We were on 5th floor and still heard music from a bar. Also, heard noise from a party on our floor.