Excelente localização Alimentos caros.
Excelente serviço ao cliente. O check-in foi muito bom graças à equipe que se preparou para a nossa chegada. Eu mandei entregar algumas flores no hotel para minha esposa no dia do check-in. (Sábado) A equipe já tinha colocado as flores no quarto e eles nos deram um quarto muito espaçoso com praticamente nenhum vizinho. O serviço de manobrista foi uma ótima adição durante a nossa chegada ao longo da nossa estadia. O hotel teve até mesmo uma recepção para o time de beisebol Cardinals, e quase não notamos. O Hyatt será agora o nosso hotel para quando visitarmos St. Louis.
A equipe era muito boa. Muitas obras ao redor.
A garagem era um pouco de dor. Tudo o resto foi ótimo.
- Equipe amigável/atenciosa - Próximo ao Ballpark - Quarto limpo/confortável A situação do estacionamento não era ideal, não era grande o suficiente para acomodar os hóspedes. Se for dia de jogo, espere para ir à caça de uma vaga.
Na minha opinião as camas de casal nos quartos eram ultrapassadas. Podia muito bem ter 2 camas queen-size.
A equipe foi excelente Não ter dinheiro suficiente para ficar mais tempo
Quarto grande para o preço Difícil encontrar o caminho de volta. A equipe foi a menos de atenciosa.
Limpo e bem conservadas Bastante bom serviço ao cliente Quarto grande Piscina sazonal O tráfego não cliente do hotel Longa espera para manobrista (falta de pessoal)
The actual hotel room is great! The staff did a poor job of providing customer service. The room card didn't work no one explained that you had to go to the 8th floor then get off and find another set of elevators to get to your room. It was loud The casino makes everything smell like smoke and whatever they use to try and mask the smoke.
Hotel looks like it was placed in the middle of a 3rd world country. The hotel was beautiful, and staff were excellent. The restaurant serves one of the best breakfasts. Terrible mouse in the room the entire time. The soundproofing from the outside is non-existing. Heard the wind howling and the traffic 24rs. a day.
Has a cinema inside, nice pool, and good location if you want to have some nice bars and restaurants to go to Beds are extremely uncomfortable. Room was given to us with a king when a queen was requested Room keys rarely work after the first time especially in the self park garage Rooms are in general pretty old and outdated, hence the uncomfortable beds
Location, facilities and architecture were excellent. Room was a bit dated.
I love the Art Deco building. The rooms are comfortable. It's location near restaurants, bars and the park is terrific. Our room was quiet dispite the the festivities going on in the hotel.
The location was very near the hospital. I had one of the newly renovated/decorated rooms. The poolside restaurant was very nice in the evenings. I will stay here again during my next visit.
The staff were able to accommodate every request. Our club level suite was well-appointed and comfortable. The club lounge concierges were all very attentive and courteous. Front desk staff was the same. The fitness center, Sante, is an actual fitness club to which hotel guests have access. This club had top-notch equipment and facilities, making this the best hotel gym I've ever experienced. I will stay here again for the gym alone. An excellent experience overall, and we are looking forward to our next visit. Like a lot of hotels, the sink and bathtub drained very slowly.
Location, decor, facilities. The outdoor pool is great. One of St. Louis's classic hotels that has more than maintained its beauty and panache.
The hotel is beautiful, with a real air of luxury. At a very affordable price too. However I ate here and will not be repeating the experience. The food was so bland it was like eating cardboard. My guest had a different dish and had the same opinion. It was the most bizarre dining experience I have ever had. It looked appetizing but tasted of nothing. I would also like to comment that although luxurious the hotel is rather stingy, you have to pay for wifi and the business centre. The 20% room service charge was excessive. Poor tv channels too. I'd still come back though as such a gorgeous place in a fabulous location.
friendly staff, convenient services.
Everything. Very nice place to stay. Parking garage technology malfunction detained us and a couple other guests for about 1/2 hour.
Confortável, silencioso, e excelente localização com um generoso café da manhã, recepção à noite
530 contragolpe. Nada.
O café-da-manhã fornecido e jantar com happy hour
Café-da-manhã de cortesia e happy hour. Forte cheiro de cloro ao redor da piscina.
Vibe Sem piscina ou de transporte
A equipe é muito simpática. O coquetel de boas-vindas foi um toque divertido e acolhedor! Quartos muito agradáveis com camas confortáveis. Também adorei o bar na cobertura. Ótima estadia!
A cachoeira chuveiro era muito bom Os travesseiros não são confortáveis
A equipe foi amigável e útil. A decoração era incrível e nós amamos o quarto em que ficamos.
Luxurious hotel Floor around stool had urine on the floor room from previous guests. We found this after a nice night in the casino, so less than impressed.
The showers were amazing. The pillows are too soft. Definitely will bring my own next time.
Amazing hotel, very luxurious rooms. Very clean casino, and nice staff. The food in the casino (the burger one), was not the best and not worth the money. They didn't get my order right, but they were nice when asked to fix it.
Room was very nice. Staff was excellent as well. There was not much around the area to do but this is a casino after all. The casino was very tight and smoky. A bit pricey for what you get.
Stayed in 'luxury' category room. Very nice. Good vibe. Staff seems proud of the operation. Very friendly, very attentive. Would stay here again when we're in the St. Louis area. Free (all be it slower) Wi-Fi in all rooms. Good enough to read email, news articles, etc.. If you want to stream stuff that will cost you $10 a day. Small issue but the hot water coming out of shower needed to be a bit more 'hot'. Never did quite warm up to my personal like for water temp.
Muito limpo Sem café da manhã gratuito
Excelente localização. A equipe era muito boa. Os quartos eram limpos e muito atualizados. A pressão do chuveiro era ótima. Os quartos tinham tetos altos. Você tem que pagar uma taxa de USD 20/dia pelo estacionamento com manobrista. Pelo preço dá para fazer balé por apenas USD 10 a mais.
Não conseguimos um recibo para a minha estadia. Você pode email para mim?
Funcionários simpáticos e prestativos
Fun and charming theme, great location, and excellent staff!
The Cheshire is a quirky British castle and authors based 'Lodge". Each room is named for an author and has a copy of one of the writer's works with a bio bookmark for each guest. (I have, over the years, enjoyed Auden & Isherwood, and now Laurence Sterne.) The windows on each floor and in each room are leaded pale colored diamonds. The reception area boasts heavy wooden furniture, a bear, and "Oriental" rugs over tile. The front desk and bar staff are superb! Nice pleasant people. The pool area is inviting even in non-swim weather, with standing heaters and a firepit. Too much fun, and reasonably quiet for a full hotel. Guest with relatives in lounge area espousing ethnic and religious prejudices (?!) loud enough for others, including me, at separate tables to show surprise. Not a common experience at The Lodge!
We loved getting to stay somewhere that was pretty much rich in the middle of everywhere we wanted to go and see, but avoid the mass traffic of the city. This was our second time to St. Louis together and we definitely can't wait to make it back out to The Cheshire. It was everything we were looking for in a hotel. Plus the continental breakfast may have been small, but the quality made up for the quantity by far.
Noisy AC which had to be reset to work dirty shower walls, musty smell. Modest breakfast, but fresh and delicious. Accommodating staff and unparalleled decor. Overall, too expensive.
Great room, breakfast, Wifi connection, restaurant One person on the staff -- doing hospitality in the afternoon -- was kind of rude.
Very polite and accommodating staff. High quality rooms and food breakfast
Convenient to Blues hockey. Shuttle available or walkable if you don't mind eight or ten blocks. Nice rooms, hot breakfast and pet friendly with some reasonable rules. Close to nice dining and pubs. Bed was a little firm for me but I admit I like them softer than most folks do.
Value for the money was good. They needed more staff working the continental breakfast to keep up.
the Manager in the lobby area talking with the guests was a comforting touch. he was making sure the stay was good and asking about our trip, why when etc... N/A. the only thing i did not care for was our room was next to the elevator sooo first thing in the morning you could hear it for some time, other than that facility was very good.
Pool was small, crowded and a little dirty - we didn't get to use it. Otherwise the location and staff were great!!
Overall a good stay. No big complaints, except maybe the distance from any attractions.
...most of the time. First room was worn/soiled and the bathroom had an 'under construction' look where a large piece of artwork was missing. Desk staff took quite awhile finding a replacement room for 2nd and 3rd nights, but that room was more to my liking. A big gripe is lack of counter space in the bathroom and awful bathroom lighting. Manager and breakfast servers were friendly and efficient.
Rooms were clean. Location was in a great spot downtown, Parking is not free. Even though they advertised online as free parking, it isn't. Staff wasn't equipped to handle problems, we watched a man ahead of us not find his room ready for him and the single person working wasn't able to help him. We were told we couldn't park there even though Kayak listed the hotel as "free parking". Upon check in, the sole person at the desk told us we couldn't park at the hotel and needed to park somewhere else. We went for dinner, returned and found 3 empty spaces. We parked in one. The following morning we had a note on the car letting us know our license plate had been recorded and to not park there again. Not to worry. We won't be using this hotel again. It's too bad, it's in a great location.
Clean and quiet. Great location. Breakfast could be much fresher with better variety at that price.
Great location to MetroLink & tourist spots Did not honor reservation; reserved king bed; could not make first night; called hotel to inform of delay; gave king bed to other guests Requested wake-up call and taxi for morning of departure; neither fulfilled
There was not enough parking for guest, we had to pay an extra $20 at another location to park...good thing we only stayed one night. The air and fridge in the room didn't work. The attendant was not compassionate at all and seemed to be no help. The room seemed dirty and old. The shower took awhile to get to work because the handle was stuck. The shower curtain rings were rusted The hair dryer was disgusting and half worked. The restaurant/bar in the pictures wasn't even open when we were there. I will never be back.
Staff was always very friendly and helpful. They even let me leave my car at the hotel while I went to the Cardinals game even though I had already checked out!
Building was beautiful, and was within walking distance of many nice restaurants and to the Peabody opera House (Avett Brothers). Be prepared for paying $26 for valet or feeding the meter on off street parking. Room was very small, beware they will charge you $10 for using their WIFI, bed was horribly uncomfortable, pillows were just as bad, and there was no hot water in our room. We will NEVER stay at this hotel again. If you have to stay here bring a good mattress pad and your own pillows and be prepared to take a cold shower.
I loved the hotel as a whole, very vintage with a good feel, and the name fits well in my opinion. I feel if you come to St. Louis often, then you must stay at the Majestic at least once. What I'm about to say you can take to the bank because I run a family AC & Refrigeration business in the south! The lobby AC was out all weekend (Friday to Sunday), also we had our room set at 60° and trust me it was not 60°. Could also tell that our room AC has had problems such as water leaks (due to water damage around the return grille and unit access hatch. Filter and return grille was dirty, overall the AC would run better if the units had the proper maintenance on a regular schedule.