The staff were able to accommodate every request. Our club level suite was well-appointed and comfortable. The club lounge concierges were all very attentive and courteous. Front desk staff was the same. The fitness center, Sante, is an actual fitness club to which hotel guests have access. This club had top-notch equipment and facilities, making this the best hotel gym I've ever experienced. I will stay here again for the gym alone. An excellent experience overall, and we are looking forward to our next visit. Like a lot of hotels, the sink and bathtub drained very slowly.
Location, decor, facilities. The outdoor pool is great. One of St. Louis's classic hotels that has more than maintained its beauty and panache.
Location, facilities and architecture were excellent. Room was a bit dated.
The hotel is beautiful, with a real air of luxury. At a very affordable price too. However I ate here and will not be repeating the experience. The food was so bland it was like eating cardboard. My guest had a different dish and had the same opinion. It was the most bizarre dining experience I have ever had. It looked appetizing but tasted of nothing. I would also like to comment that although luxurious the hotel is rather stingy, you have to pay for wifi and the business centre. The 20% room service charge was excessive. Poor tv channels too. I'd still come back though as such a gorgeous place in a fabulous location.
friendly staff, convenient services.
The location was very near the hospital. I had one of the newly renovated/decorated rooms. The poolside restaurant was very nice in the evenings. I will stay here again during my next visit.
Everything. Very nice place to stay. Parking garage technology malfunction detained us and a couple other guests for about 1/2 hour.
Has a cinema inside, nice pool, and good location if you want to have some nice bars and restaurants to go to Beds are extremely uncomfortable. Room was given to us with a king when a queen was requested Room keys rarely work after the first time especially in the self park garage Rooms are in general pretty old and outdated, hence the uncomfortable beds
I love the Art Deco building. The rooms are comfortable. It's location near restaurants, bars and the park is terrific. Our room was quiet dispite the the festivities going on in the hotel.