The Room was so dirty. We had the same problem last year when we stayed in the same hotel.
Friendly staff and the comfiest bed I have slept in
The best is the bed, very comfortable. Also, the free internet in the room is ok. Very nice building (hystorical). Lack of english language channels on tv. The central heating system didn't work in first instance, but they fixed it somehow. The internet also couln't work until somebody fixed it. Room service didn't answer several times. Anyway, the resort is more populated in the summer because of the sea side.
Beautiful building and high standard of finish inside, rooms very comfortable and elegantly furnished. Staff very polite and willing to please. I liked the breakfast buffet whihc had a wide variety plus chef cooked breakfast option at no extra cost. 1. Food (dinner) and dining service in this hotel is fair but not up to other European 5 Star hotels and certainly should be better for the price. 2. Although my room was impressively furnished, the bed gave me serious back ache after just one night. I do not have problems with my back and would suggest the bed is too soft 3. No foreign exchange available in such a large and expensive hotel! 4. The Internet connection was so slow it was virtually unusable
swomming poll and sauna
Lower price - price in Poland for the type of Hotel to high - I have been in other hotel in Gdansk (Novotel) also close to the beach like Sofitel -and the diffirent in price is to high - We are not getting much more at Sofitel compare to Novotel - and the price at Sofitel is more than 25 % more expencive When we have to go to the beach you have to work around the hole hotel - there is no directly entrance to the beach h
The quality of the place and the pool indeed. Late checkin time 2pm and early checkout 10am !
Sea view, bath robes, luxurious cosmetics, excellent bed and bed linnen, tea and coffee in the room low quality TV, room layout, uncomfortable bar area with the unpleasant smell from the restaurant, no lobby/lauch/relaxing area with sea view. From 5 star hotel being so expensive I expected much more, however the view from the window compensated for everything
Most comfortable beds in Europe!!!
Our suite #214 - one of the biggest rooms in the whole hotel! And the individual exclusive feeling of staying in such a historical hotel! If the walls could speak... We ordered food to the room (room service) and it didn´t fullfill the expecations of a 5-star hotel. Plain and standard taste unfortunately...
The spa is lovely and the location on the beach is good. The Sheraton Sopot unfortunately was a disappointment. The location was fantastic but the service let it down. Everything was an extra cost from breakfast, use of the spa, internet, late check-out for just one hour. It felt like the hotel just wanted to make money rather than welcome guests. Having come from the Hilton in Gdansk where nothing was too much trouble and there were no extra costs for any of the above we were surprised to find a hotel of similar quality differing so much.
The only thing we didn't like was we paid extra for a room with a sea view. When we looked out our window it was very hard to see the sea as there were large trees blocking our view. They would not change the rate of our room even though it really wasn't a sea view. They could not move us the first night, but were able to the second night. Our view from the second room was better, but there were still trees blocking some of the view. I also wish the rooms had a real balcony, there are doors that open, but there is only about 6 inches of balcony to stannd on.
nothing even if you have a question you have got to pay...
Very bad room service. We waited over an hour for our order. There was no coffee, milk or toilet paper either.
Nice hotel with pleasant and helpfull staff. Nice rooms, and a perfect location. The hotel is not ready and charges 5 star prices for a 3 star facility. No fitness room, no meeting rooms... it is too expensive for its offerings.
I did not get the room which I booked.People from reception were not able to solve my problem.
very nice hotel, I had a great time
Rooms are very well appointed. Bed is comfortable and nice. We had a sea view that was great. Slow housekeeping service. Breakfest at $30 per person!!?? Much too much.
Nice location and good facilities. Clean and tidy Most personal good but some of the girls in the reception still think that you have to be dressed in a certain way to stay in the hotel. In Sweden we have a different clothes code maybe moore casual than in Poloand. So one of my collegues got a bit ill treated when we arrived. see above
meals in the restaurant, design of the hotel, location design of the restaurant is like a dining room in student house
Everything was good. Small boutique hotel. Good location just 5 min walk from the city centre.
The hotel was charming, staff was responsive. All were generally positive. The bed was not big. There were two pillows - one too large, the second is too small - it was not convenient to sleep
helpful staff to close to very busy railway
Great hotel, fantastic rooms, best service by the staff and very good breakfast. We are going back!
It is an old hotel with very poor standard. I was not even able to lock my door.
We were in Sopot with our two Husky's for an international dog show. The hotel was well located for both the show and the town's entertainment area (good for our 18 year old daughter). Friendly, helpful, english speaking staff. 100 PLN for an extra bed in the room seemed a little excessive
Excellent place for short trip to Sopot due to hotel's location.Nice and clean bathroom. TV in my room was connected badly, failed several times. Hotel staff bored and without smile, seemed to be not happy and disturbed by the guests.
It'r right in the center of Sopot. Close to the railway station, 10 mins walk to the beach. The breakfast is quike meager.
It is a good location, close to the high street, beach and train station
The hotel was clean and well located The electricity failed twice, the restaurant was not open the first evening I arrived, I had to wait 24 hours for a replacement light bulb for my bedside lamp.
The Hotel Europa was suberbly situated for the railway station for trains to Gdansk, Hel and beyond. The room I was in was excellent, and the reception staff were very friendly. It was relatively good value for money. I was disappointed in the breakfasts which were little more than a couple of slices of cheese and of ham, a few slices of bread and a small roll, and small portions of jam and honey. And there was no bar open in the evenings.
Easy access to city centre. Nice and polite staff. Cleaning og room during stay not proper. Only clean towels. Not properly clean at arrival. Still: not bad value for what we payed, but some more cleaning would have raised the experience.
Not much. It is handy for the centre The service was poor. The beds were not made up properly. We arrived for breakfast at just before 10am and they did not want to serve us. The attitude of staff was that they were indifferent. And, no one smiles.
the price the sheets were too small for the bed
Very nice, comfortable and modern design both the hotel and the room, nice hotel restaurant with a very good cuisine very good location Too small car park/garage and needs pre-reservation balcony shared with the next door guest which doesn't secure privacy restaurant is excellent but it offers Thai cuisine only
The Bayjonn Hotel recently opened (August 2009) and is situated in a centrally located newly developed part of Sopot close to the beach, pier, restaurants and bars. Rooms are spacious with 'designer' style high quality fittings. Very friendly staff. Good breakfast in adjoining cafe/bistro
Very nice modern butique hotel. excellent location.
Fantastic location, new building, interesting design of the room The room was relatively small, the check-out process took a little long
location location location
Nice and clean room. Excellent location next to the walking street and pier. Reasonable breakfast. Reception arranged very good taxi driver at very reasonable cost. No lobby bar.
Very nice interiors, perfect location, design feeling. nothing
Great location, very nice and comfortable hotel for business as well as leisure trips. Not very nice view, but in such a location who cares!
perfect location great thai food downstairs,
verycomfortable , lovely modern but discreet deccor, clean , helpfull staff , close to beach and other amenities , small rooms
The hotel was a very plesant place to stay. It was very close to the beach. It was quiet. The bathroom was a good size. Room small although it had every thing required in it.
Very close to the beach - 5 min or less. New and clean. Big bathroom with window. Nice and helpful staff. The room was extremely small. We managed but wish it was bigger, with more leg room. Bathroom seemed almost as big as the room itself.
The hotel was nice and clean. I loved the fact that it was so close to the beach. The staff was very pleasant and accommodating.
Nice hotel, near seaside & city. Spa facilities were poor or not working and were not included in price.
Very nice Hotel,good restaurant, perfect location 50m from the beach No
Excellent location, cosy room, furnished in modern. Perfect for romantic weekend, for family holidays,or business trip. Recommend!
The design of the rooms is amazing, and the location is super. Extra clean and spacious with a nice price.
Location was good, close to the town but far enough to avoid the noise at night. Breakfast was good for a budget hotel, reception staff pleasant. The bathroom was let down by having no shower curtain or bathmat - the floor got soaked every time the shower was used.
It was near the beach and Sopot. It was quiet at night. The breakfast-room had very bad and old furniture and lacked table-cloths.There was no orange-juice, just some strange-tasting pink water. The beds were bad, it was difficult to get a good nights sleep.
Location is perfect, few meters from the sea and the beach. Breakfast was very good and with lots of choice. Everything was fresh. Room is clean and beds are comfortible
Interior of the hotel, quiet place surrounded by trees etc. No.
The hotel is located in the huge, old park. Good place to stay with dogs. Safe parking place. Exellent brekfast. Very small room. Very small bathroom. In the room too dark even it is the day time. Cause of shade from huge trees.
A very nice small art / boutique hotel in Sopot. Very pleasent atmosphere, good breakfast in a funky ambiance (recommended: Morrocan-style scrambled eggs!), pleasent small terrace garden. The hotel is located in a rather shabby industrial area, some good 15 minutes walking distance to town centre. There is no TV in room, only a vintage (cool!) radio device. Pricewise rather on the higher end of scale, but worth it.
The hotel is very nice and interesting. Stuff is helpful and open to any ideas you might have. Food you can eat in their restaurant is delicious and for reasonable price. Hotel location is not the best one. Vicinity is not nice or interesting. It is also quite far from tourist part of Sopot, so you have to take a taxi or drive your own car.
The rooms were extraordinary and the breakfast was the best in Sopot - thanks to our nice "scrambled eggs"-chef!
The breakfast, dinners were excellent, the design of the rooms n/a
interesting hotel, very friendly helpfull staff. breakfast freshly prepared for us. good facilities in room. not ideally situated for Sopot, a good 20 min stroll to centre
Breakfast price was somewhat on the expensive side
Good location, nice rooms, helpful staff. Renovation work, nothing was said before we booked. Bar was gone on our 2nd day!!!
Please write at least 15 words The food was poor quality via room service
The reception staff were courteous and friendly, they spoke good English On several occaisions there was a bad smell from the toilet and sink.
It was very confortable and staff was very pleasent.
hotel is clean and in good area for going about gdansk with plenty to do
Clean, room, location The cost of the reservation differed from the amount I have paid.
good breakfast, kind staff, good location,clean, good rooms, cheap nothing
Best showers ever. Free internet. Comfortable beds. Good bar. Central location. Breakfast good, but little variety:same every day. The reception area is probably the worst design I have ever seen in a hotel. Impossible to sit and relax, not to mention ugly decor. Bedroom seating very uncomfortable.
Proffesionalism of the staff. Design of hotel corridors :)