|Rota principal||Nairobi Wilson to Ukunda|
|Aeroportos em que opera||7|
|Aeroporto principal||Nairobi Wilson|
Contras: The flight was cancelled at the last minute.
Flight was delayed
Prós: The size and model of the airplane
Avoid Checking Bags On This Flight!
Prós: Made to Casablanca alive.
Contras: My bag and the bags of two other people on my flight were lost, although there were only 10 total people on the flight.
Good way from Morocco to Canary Islands
Prós: Plane was comfortable and on time. A sandwich and drink were provided.
Contras: Casablanca airport is very slow so leave early. Our boarding was chaotic since a number of flights had been cancelled so boarding area was overcrowded Royal Air Maroc staff took care to find us
Contras: Over 2 hours late with no explanation.
Prós: Food better than expected.
Contras: Still no explanation for very long delay. No effort to control baggage brought on board and where it was placed.
6 hours and no food
Prós: There was space on the plane and the flight attendants were ok.
Contras: No snacks no nothing for a very long flight.
Fine. I would fly again.
Prós: Cheap flight connecting me from NYC to Malaga. Nothing significant to complain about. The seated don’t recline but it was a short flight.
Contras: The seats don’t recline but it was such a short flight it didn’t matter.
Lost Important Luggage
Contras: Our luggage did not arrive to JFK. We landed on Saturday, 1/27, and there is still no update.... It had expensive rugs and gifts and spices plus more.
Truly the worst experience of my life
Prós: There is nothing I liked about this flight
Contras: At the jfk airport business class check in desk with my mother in law, with 3 bags to check in. The first two bags went in fine. But the lady from royal air moroc was putting tags on our bags and started checking in another passenger X at the same time. I said wait a minute, let’s do one passanger at a time. Lady insisted she knew what she was doing. Of course she put my name tag to passanger X bag and my bag was assigned to passangers X name and destination. I didn’t realized that until after I landed in Malaga, our destination, the next morning. We were in Malaga for 5 nights and didn’t receive our bag until 8 hours before our flight back to nyc. The first two bags didn’t arrive with us either. they arrived the next night after we landed in Malaga. No clothes no toiletries for 2 days. We requested seafood meal in business class and was given the most disgusting meal I’ve ever seen. Cold seafood mash with cold veggies. It smelled so bad. I couldn’t even take a bite.
Contras: The airline canceled our flight. We were not informed of the cancellation until it was too late. We had to take a bus to our connecting flight in Casablanca which led to missing our flight to Lisbon. We lost an entire day. Never flying with this airline again
Contras: Flight was delayed more than 8 hours and I reason were given
Prós: Nothing at all
Contras: We had an infant and at gate check, the baggage handler slammed our stroller to the ground. Moreover, the rudeness of the flight attendant was something I've never seen. She claimed our carry on was too heavy to be brought on board. We had a baby for gods sake. Formula, bottles, etc, should be allowed. FInally the kicker, we didnt receive our checked luggage upon arrival to CMN. We had to run through the streets of CMN after midnight searching for a store open for diapers, formula, clothes, etc. The staff of Air Maroc were awful. They could not provide a reason for the lost luggage nor a time when it will get here. 26 hours later, and after spending our own money to get to and fro the airport, we received our luggage. Never again Air Maroc, never again!
Flight We booked was cancelled.
Prós: Nothing to like. We had a connecting flight. We missed the international connection.
Contras: Flight was canceled. We were not notified until we checked in at the airport. Was booked on a later flight. Missed our international connection. Loss our luggage. Had to buy ($2000+) 2 international air tickets one way to get home by Sunday night. One week now still no luggage. Unreliable. Never again.
Lost Baggage and very poor service
Prós: We arrived safely, so I’m thankful for that...
Contras: Air Maroc lost my luggage and has been unable to come up with any information about its whereabouts. The airline largely runs its lost luggage operations on pads of paper as far as I can tell. They’re agents at Casablanca airport were bordering on belligerent rather than helpful. It is nearly impossible to get a straight answer from anyone. Glad we arrived safely but that’s about all I can say for this airline. Do NOT check your bags, make sure they come under the arbitrary carry on weight limit that Air Maroc uses.
Prós: It happened!! I was able to make the flightbamd to my destination, but it was several hours after my original time.
Contras: The domestic airport is very small and lacks amenties. This I expected as I traveled through there before. Where the frustration stared was when the original departure time was delayed but no one said anything until the actual departure time. Then they would update everyone hourly. It wasn't until the enemies plane started causing a scene and becoming loud and irritated that they finally gave us the real time (+3 hours) after our scheduled time. Once we got on the plane, it took another 45 minutes for the pilot to show up.
Contras: Food terrible
Prós: worst flight experience i have ever had
Contras: Rude, undisciplined, and unprofessional.
Contras: The trip was postponed without communication/announcement. We had to take a taxi to Casablanca for our flight to NY, terrible!!
Excellent experience with Royal Air Maroc
Prós: Fast check-in and excellent flight service! Flight attendants were friendly. The food was very good! Plane was new!
Contras: The rolls for breakfast and dinner were a little hard.
Nothing major here
Prós: Newer plane. Staff were nice enough. No major complaints.
Contras: We departed late. Boarding was fairly unorganized and most of us were stressed out about making our connecting flight to New York. Also, I've never before been forced to put my laptop into my checked luggage. I really have no idea what that's about. They also wrap it completely in plastic, I guess, to prove that no one has tampered with it. Still, I felt for this one couple on my flight whose luggage had been lost on the flight to Marrakech, and now they're being told they have to put an essential such as a laptop into luggage that very well might be lost again? Ridiculous. (Turned out okay, though, but the bottom line is there should be some choice in the matter.)
Changing departure times.
Contras: My journey a wrong turn at the beginning w an email saying my flight was cancelled. I was relieved to find that i was on either a different flight or the time changed. However the time was changed back without warning and I had to run to my gate after being handed a boarding card after going through passport control. Needless to say, my luggage didn't make it. Time will tell if it eventually shows up
Contras: Needed more entertainment
Prós: The movies were good
Contras: Flight attendants were rude, poor language skills.
Contras: I was stuck in the airport with no explanation for 7.5 hours missed my connecting flight and was treated very rude I would like a refund
People are so nice and pleasant :)
Prós: The people are professional and very pleasant.
Contras: O voo foi cancelado no último minuto.
Voo foi adiada
Prós: O tamanho e o modelo do avião
Evite Verificar Os Sacos Neste Voo!
Prós: Feito para Casablanca vivo.
Contras: Minha bolsa e as malas de duas outras pessoas no meu vôo foram perdidas, embora houvesse apenas 10 pessoas no total do vôo.
Bom caminho de Marrocos para as Ilhas Canárias
Prós: Avião era confortável e no tempo. Um sanduíche e bebida foram fornecidos.
Contras: Casablanca aeroporto é muito lento, por isso saia cedo. O nosso embarque foi caótico, uma vez que vários voos tinham sido cancelados, por isso a área de embarque estava superlotada Royal Air Maroc pessoal teve cuidado para encontrar-nos
Contras: Mais de 2 horas de atraso com nenhuma explicação.
Prós: Comida melhor do que o esperado.
Contras: Ainda não há explicação para um atraso muito longo. Nenhum esforço para controlar a bagagem trazida a bordo e onde foi colocado.
6 horas e nenhuma comida
Prós: Tinha espaço no avião e os atendentes de voo foram bons.
Contras: Sem lanches ou nada em um voo tão longo.
Tudo Bem. Eu voaria novamente.
Prós: Voo barato ligando-me de Nova Iorque a Málaga. Nada de significativo para se queixar. Os sentados não se reclinam, mas foi um voo curto.
Contras: Os bancos não se reclinam, mas foi um voo tão curto que não importava.
Perdido importante sala
Contras: Nossa bagagem não chegar ao JFK. Que desembarcaram no sábado, 1/27, e ainda não existe atualização .... Ele tinha tapetes caro e dons e especiarias além de mais.
Contras: A companhia aérea cancelou o nosso voo. Nós não fomos informados do cancelamento até que era tarde demais. Tivemos de apanhar um autocarro para o nosso voo de ligação em Casablanca, o que levou à falta do nosso voo para Lisboa. Perdemos um dia inteiro. Nunca voando com esta companhia aérea outra vez
Contras: Voo foi adiado mais de 8 horas e nenhuma razão foi dada
Voo que reservamos foi cancelado.
Prós: Nada a gostar. Tivemos um voo de ligação. Perdemos a ligação internacional.
Contras: O voo foi cancelado. Nós não fomos notificados até que fizemos o check-in no aeroporto. Foi reservado em um vôo mais tarde. Não foi estabelecida a nossa ligação internacional. Perda nossa bagagem. Teve que comprar (2000 dólares) 2 bilhetes internacionais de ar uma maneira de chegar para casa até domingo à noite. Uma semana agora ainda não há bagagem. Não Confiável. Nunca mais.
Contras: Comida terrível
Prós: Pior experiência de voo que eu já tive
Contras: Rude, indisciplinados, e profissional.
Contras: A viagem foi adiada sem comunicação/anúncio. Tivemos que pegar um táxi para Casablanca para o nosso voo para NY, terrível!!
Excelente experiência com Royal Air Maroc
Prós: Check-in rápido e excelente serviço de voo! Atendentes de voo eram simpáticos. A comida era muito boa! Avião foi novo!
Contras: Os rolos no almoço e jantar eram um pouco duros.
Alterar os horários de partida.
Contras: Minha viagem uma volta errada no começo W um email que diz que meu vôo foi cancelado. Fiquei aliviado ao descobrir que eu estava em um vôo diferente ou o tempo mudou. No entanto, o tempo foi mudado sem aviso prévio e eu tive que correr para a minha porta depois de ser entregue um cartão de embarque após passar pelo controle do passaporte. Escusado será dizer que a minha bagagem não o fez. O tempo dirá se ele eventualmente aparecer
Contras: Precisava de mais entretenimento
Prós: Os filmes foram bons
Contras: Atendentes de voo foram rude, falta de competências linguísticas.
Contras: Eu estava preso no aeroporto sem explicação para 7,5 horas faltou meu voo de conexão e foi tratado muito rude Eu gostaria de um reembolso
As pessoas são tão agradável e agradável:)
Prós: As pessoas são profissionais e muito agradável.