Prós: The hotel is clean and has good standard compare to other hotel in the city. The staff at the reception gave me a good impression. The breakfast was ok. i forgot my teeshirt and the staff found it ...
Contras: Noise outside of the hotel until quiet late like some people doing exercice in a park. The smell in the room is not good. The buffet dinner is really average some nice things like the chocolate ...
Prós: Very good breakfast, very nice room and perfect bed...
Prós: The location of the hotel
Prós: Everything,best hotel I ever stay in China!!
Contras: Everything was perfect!!!
Prós: The best hotel in town Luxury hotel, good Facilites
Contras: The internet not too fast The tv should have more international channels
Prós: Room facility is good
Contras: Breakfast is expensive but quality is low
Prós: I liked discount for dinner and food offering superb A Mexican man and Spanish man helped serve
Prós: They prepared breakfast for us who are leaving the hotel early for our flights. Very thoughtful of them. Me and my colleagues (total 10 of us) enjoyed our stay
Prós: Better service
Prós: good hotel, keeping western standards, big room, helpful staff, very nice buffet diner with reasonable price around 350 RMB/ 1 person,
Contras: longer time during check in but many people arrived at the same time
Prós: O Café da manhã é bem servido com diversidade para todos os gostos. O ambiente do quarto e as camas são muito boas
Contras: A Televisão não tinha uma imagem boa, apresentando chuviscos. Faltam tomadas no quarto, principalmente perto das camas para carregar celulares. O quarto era para três pessoas mas só tinham quartos ...
Prós: Location & the ease to get to and from the airport by bus. Good staff services.
Contras: 3 days buffet breakfast almost all the same. Not enough 3-wheel taxi and normal taxi at the entrance. Should have given a city map to the guests especially for those staying for longer than 2 days.
Prós: All you would expect from a 5 star hotel. Well maintained. Room and bathroom were very clean. Professional and friendly staff.
Prós: Nothing good to comment. Is not advisable to recommend to others.I travel to China almost every month for relaxations,foods and sight see.
Contras: Bed was soft and cause some back-ache.Pillow is not comfy. Room hav a small window ,in fact,I was told it was the smallest room,like a dungeon.Counter receptionist told me I ,it wld be cheaper to ...
Prós: Clean, centrally locate, friendly staff.
Contras: Noisy outside near hotel. I was asked to pay the total fee on the first night which I found strange. Only Chinese spoken at this hotel.
Prós: Luxury hotel. very convenient for connecting to ChaoShan train station due to buses starting from here. the swimming pool was clean. Dim Sum at the Chinese restaurant was tasty.
Contras: First, the staff asked us for deposit equalling to the price of rooms without notification in advance so we didn't prepare for that. after that, I think the staff, there, felt uncomfortable with ...
Contras: I have not got my credit card deposit refund though I have back to Singapore for 2 days. It worries me. If they do not submit the credit note, I have to visit my bank to settle this issue, its very ...
Contras: Hotel is old an need re onstruction.
Prós: Grand lobby and big room. Reception staff is helpful calling taxi fetch us after dinning outside. Shantou have difficulty to get taxi better ask help from hotel, price reasonable.
Contras: Booking.com please update the information Parkson & WalMart both are close down in Shantou. Pillows too soft. Concierge service guy request more tipping.
Prós: Big and clean bathroom. Spacious room with a single sofa.
Prós: The hotel is very great.It is easy to take a bus because the bus stop is in front of the hotel.The receptionist is kindness and helpful.I thumb it.
Contras: Breakfast is low standard.
Prós: Clean , slipper and towels
Contras: The spa staff was a bit not clear of what she was doing !! Lack of training !!
Prós: Good food, excellent service
Prós: Good service by hotel taxi with reasonable price. Room is luxurious and bed is comfortable. 15min walk to shopping pedestrian and 10min to eateries restaurants, McD, Pizza Hut and KFC. Hotel staffs...
Contras: Booking.com please update the information there are no interconnecting room in Superior Room. Superior room a bit small.
Prós: in such a difficult place and hard drstination it was nice to return to normal hotel for resting. clean new renuvation very nice hotel
Contras: the strik of staff that dont understand the diffrent of serving western people
Contras: Location is not as convenient and there is no inhouse travel agent
Prós: Big room, nice view, good dinner and breakfast. Perfect hotel for less money !!
Prós: The facility were all top class.
Contras: The packed breakfast that were arranged did not materialize. We did not have breakfast as we had to leave early at 6am.