Quer guardar como a sua moeda permanente, ou apenas nesta visita?
Não tem wifi no hotel.
Grande upgrade, a vista da Cidade foi ótimo.
Barulhento, paredes finas
A vibração e a localização são incríveis! Nada. Tudo foi ótimo!
Eu vou voltar a este hotel. Tudo é
A equipe foi muito simpática. A localização era muito agradável. A vista era incrível. Muito barulho. Podíamos ouvir os vizinhos conversando e rindo até as 2:30 da manhã. Você pode ouvir todo o tráfego e barulhos de lojas. Nenhuma informação sobre coisas simples como máquinas de gelo ou máquinas de venda automática.
Adorei estar no meio da ação na Robson Street e a uma curta distância de todas as lojas. Não gostei dos banheiros minúsculos.
The location is 2 blocks from the harbor, easy walk to convention center attractions as well as harbor walk to nearby Stanley park. The hotel, though very nice is showing its age, mostly in exterior architecture & room hallways. The pool/spa was a bit dirty and not very well lit. The lobby makes a great first impression but diminishes with interaction with the rest of the spaces...
Proximity to harbor wall, Stanley Park, and Robson Street for all kinds of entertainment and diverse dining experiences. Rooms are spacious and parking is handy.
Requested to change room due to the noise, The stuff found us a different room at 2 in the morning. Stayed a night on the 17th floor, the elevator sound was very loud through out the day and night. I couldn't fall asleep at all.
location Restauarnt tawdry: all furniture worn/torn, seriously in need of refurbishment. Security panels on doors and high-pressure door closers give impression of ongoing issues re security - perhaps unwarranted, but questionable.
1/ Location 2/ Friendly, helpful staff 3/ Great view from the breakfast room. 1/ Parking was a joke: expensive, very poorly laid out, difficult to find the way out and the way in. 2/ I found that $20 for a continental breakfast left me inclined to eat more than normal in an attempt to get my money's worth.
Very nice and helpful staff. Awesome location. Nice lobby, restaurant/bar I booked a king but got a room with two twins (or two EXTREMELY small queens), bathroom wasn't very clean and bed and pillows were not very comfortable.
Great location, worth the extra money for the harbor view. Lots of great amenities, including use of the bikes because you are so close to the seawall and Stanley Park. Nice and friendly staff. TV often didn't work and had to restart it many times.
The front desk staff were very friendly and helpful .the accommodations were only so so and paying $300 USD for a $100 room was a downer.
We stayed here while attending the Sea Wheeze festivities. We loved how close the location was to the convention center and the Stanley Park since that was where most of our weekend was spent. It was very nice stay. Would definitely stay here again.
The view was great, location was great and these made our stay perfect. The room was clean and maintained during our stay, the staff was courteous. All in all happy at the end.
Pinnacle is clearly an older hotel that has had a high style interior makeover. The lobby, cafe/bar and the guest rooms are all very stylish. For quite reasonable rates our room had harbor and convention center views. The room and bath were nicely appointed. Quality coffe was offered for the morning The exterior is lack luster and the elevators have not been upgraded and feel a bit rickety. Our room was a hallway away from the core and we could hear them on and off all night. All in all it out performed expectations.
Excellent access to the cruise terminal. A very comfy environment. We walked and used public transportation to make our way about the city, staying 3 days and two nights. We had no negative experiences or observations.
The location is excellent. The service was first class. The restaurant 'Bacchus' was also excellent. I would definitely stay there again.
Superb location, the most comfortable bed I have ever slept in. Elegant setting. The 2 of the restaurant staff could be a little on the snooty side!
Comfortable room and quiet floor. Nice to come back to a lovely room after a day of exploring Vancouver.
A truly great boutique hotel in an excellent downtown location.We usually prefer to dine out at night,but could not resist the lure of the wonderful atmosphere & superb food in house.I suspect all staff are highly trained in delivering excellent customer care & certainly they deliver it.The Wedgewood was a wonderful experience over the four nights we spent there. We would be cranks if we did !
Everything. From the most helpful and friendly staff, all of them, to the attention of waiters, bartenders, up to the Manager who stopped to chat while having breakfast. The room was large and well furnished. Not Applicable.
The room and the food. The hotel offered a free breakfast, but there was confusion with the on line booking. The offer system should be clarified. With other hotels offering a free breakfast i.e. Opus Hotel, the on line booking for the coupon was much simpler.The Hotel did honour the free breakfast.
Best hotel for service and ambiance in Vancouver nothing
excellent service with large rooms, and a very good location in the middle of the city rooms are bit old, but do have large flat screens TV
Our room was very comfortable &the hotel location was ideal for getting around Vancouver. Meals in dining room were v expensive, especially breakfast & frankly I've had better hash browns at MacDonalds. We had a comparable breakfast at a similar hotel in Seattle that was 25% cheaper & and of better quality by far. I just hate to be taken advantage of in that way. The box of chocolates I received for staying didn't make up for poor food at an outrageous price - even if this is a luxury hotel.
Friendly professional staff Delightful breakfast in the beautiful Bacchus lounge Spacious room with quality linens and L'Occitaine products Great value Excellent location
Amazing staff, clean, beautiful room with deck. And the most comfortable beds and bedding.
Great bar and restaurant. friendly staff. very comfortable / luxurious rooms. windows are older not well insulated for sound. A bit noisy as it is downtown
Localização Do seu ponto de vista de torre no topo
A localização O colchão ... muito desconfortável.. senti velho e irregular
Ótimo custo-benefício para a localização e comodidades. Excelentes restaurantes e lojas nas proximidades e uma boa vista do centro. Não é perto do metrô. O ar condicionado fraco deixou o quarto quente durante o dia.
Tudo mas as camas. A equipe foi super útil. A limpeza pessoa foi muito bom para nós. A vista foram incrível !!! E foi uma localização muito central As camas eram um pouco velho e desconfortável.
Conforto e vista Recepção
Localização e funcionários atenciosos.
Excelente localização, funcionários gentis, atenciosos e competentes. O valor das diárias, sendo a reserva feita através do Booking, é muito bom. Os elevadores são extremamente rápidos. A garagem fica a alguma distância, mas os carros são entregues muito rapidamente, em questão de minutos, mesmo com movimento acentuado no hotel. Cama excelente. Achei um pouco exagerado o preço do estacionamento. O site do Booking poderia mencionar que o hotel tem dois prédios, sendo um deles, o da ala norte, aparentemente bem melhor do que o outro, inclusive bem mais novo. O banheiro poderia ser um pouco mais espaçoso.
É um ótimo e agradável estadia
Excelente localizacao Check-out muito complicado. Erraram nos valores e só corrigiram após a minha saida do hote. Por e-mail informaram que nao iriam cobrar o excedente.
localizaçao foi perfeita para minhas necessidades! a acomodação foi perfeita, cama muito confortavel! além disso, o quarto dispunha de varias opções para aumentar nossa comodidade!
localizacao A piscina é muito longe da south tower. Caso forem usar a piscina tentem ficar na North Tower
Sim. Só tem dois elevadores funcionando , inclusive para o setor de serviços, que muitas vezes bloqueia um dos elevadores. Chegamos muitas vezes a esperar o elevador por mais de 10 minutos para descer ou subir.
custo-benefício; simples porém limpo e confortável; bem localizado melhoria da sala de gisnática e piscina
Elevadores muito lentos, 2 deles não estavam funcionando ao mesmo tempo e tivemos que usar o elevador de serviço. Alem disso o alarme de incendio disparou no meio da madrugada, o carro de bombeiros chegou rapidamente e, felizmente era um alarme falso. O problema é que nao nos foi dada uma explicaçao do que acionou este alarme e trataram a situaçao como a coisa mais normal do mundo!!!
Location.. Going on Cruise and only 1.5 blocks from Cruise Ship Terminal. and 1 block from Train.... The Room Suite was well decorated and very comfortable, Clean and prepared for our arrival. Had booked 2 rooms and paid in advance. On arrival only showed one room booked. Staff worked to correct issue but only after turning attention to other parties who arrived at counter then came back to us. Poor Signage walled past the Hotel. Very poor continental breakfast , appears added as a after thought, not enough room or selection. Common areas on floor were not environmental regulated areas were hot and muggy
Location is very central Pool, fitness room, and all amenities that make a 4-star hotel a 4-star hotel were unavailable. Staff was hardly accommodating. Room deco was very outdated and not completely clean.
Amazing location in downtown Vancouver to enjoy all the terrific city has to offer! Beautiful views and gorgeous rooms but it all boils down to location! Breakfast was a nice perk too!
close to train station coffee maker in room worked well Lions Pub was good felt safe Hotel is a few floors in a tall building...not a 4 or 5 star experience...harbor view was partial...breakfast very minimal,better at a sleep inn...furniture worn and outdated...not romantic
I liked the breakfest Hotel conditions
The property is a very easy walk (even in inclement weather) to the convention center. It excels based on value: a bit cheaper than the others but includes continental breakfast and a access to a nice fitness center.
A localização é excelente. Na esquina da Robson Street, com várias lojas e restaurantes. Também se podia ir a pé para o Canada Place. A suite com uma pequena cozinha e uma linda vista da janela do quarto também ajudaram.
Em verdade, o que me desagradou, de algum modo, foi o fato de que o quarto nāo corresponde inteiramente ao descrito no site.
Os quartos sao muito bons, confortaveis e acima de tudo espacosos. Ha uma sala e ate uma mini-cozinha para fazer uma alimentacao rapida. A mini geladeira eh otima e voce pode utiliza-la com o que quiser. A cozinha eh otima e o cafe da manha eh otimo (apesar de nao-incluso na diaria). O quarto limpo, sem qualquer odor, umidade. Localizacao priveligiada. Funcionarios sempre atenciosos e ajudaram com o necessario. Com certeza voltaria e recomendaria a amigos para ficarem hospedados la. Reserve dinheiro para o cafe da manha (nao-incluso) cerca de 10 dolares por pessoa. Internet wireless paga tambem (25 dolares por 1 semana). Estacionamento pago tbm, se for o caso. Mas todos servicos de primeira linha.
Sua localização em relação aos principais pontos de interesse de Vancouver, inclusive compras e aeroporto.
A localização A recepção. Havia pedido quarto longe do elevador e das maquinas de gelo; a recepcionista insistia que eu deveria ficar perto dos elevadores pq certamente não ouviria o barulho; não aceitei. Ela, em tom mto autoritario e irritado me avisou que não me deixaria entrar antes das 16h, respondi que não estava pedindo isso; ela então,voltou a insistir que oegasse o quarto vago naquele momento e q eu não poderia escolher quarto já que tinha feito a reserva "com essa gente", dai pedi pra falar com o gerente,pq ela estava sendo rude comigo e que se não fosse resolvido eu iria pra outro hotel;o gerenteveio, mas já chegou dizendo que ela não tinha sido rude (!),em todo caso mudou o quarto e eu fiquei lá mesmo,por 28 dias ,mas não gostei dessa recepç
Suites limpas e bem cuidados, funcionarios atenciosos , excelente localização, e uma otima relaçao custo beneficio.
Belo hotel. Excelente localização. A simpática equipa de funcionários.
da localização melhor receptividade dos funcionários principalmente no momento do check out
Fiquei aqui por 2 vezes nesses últimos diias: 4 noites e mais 1 noite. gostei do hotel como um todo, mas o Restaurante Fleuri foi *****. Não.
We thought that the bellmen were incredibly friendly and personable. We were given a complimentary drink at Arc as it was our anniversary; very thoughtful. Didn't like the fact that for a higher end hotel there wasn't free WIFI. Paying $13.95 for WIFI seemed too expensive when we paid over $500 for the night.
LOVED THE Location and loved this Hotel! BEAUTIFUL
Location. Staffs For every little things I was charged , like domestic calls !!! Really?
Could store luggage there after cruise Nothing
We had an amazing stay at the Fairmont. The entire staff was beyond helpful and friendly which really made the holiday. Always smiling and giving extra attention. Location is perfect. Right by the waterfront but also walking distance to shops and restaurants. Rooms were very comfortable plus clean and again super friendly staff making sure your every need is met and that you have a great stay. Highly recommend staying here. Everything was great!
The customer service at this hotel was unbelievable. Shout out of gratitude to risa and stephanie up in the Gold Lounge. What an amazing experience. The hotel is literally across the street from the cruise terminal. Great running course along the sea wall. A cant-miss Vancouver hotel!!!!!
Great room. Comfortable bed. Late night room service was excellent!
This is a beautiful hotel and an exellent place to stay if you are leaving on or coming back from a cruise. The Arc restaurant is wonderful and all of the hotel staff are the best.. Our luggage was transferred to the ship for us which was a plus. The rooms are beautiful with spectacular views of the harbor and Canada Place.. We only stayed one night but would have liked to stay longer.
Excellent service and attention to detail
In a world where wifi has become fundamental for communication and information, and is offered for free all over the world because it is an inexpensive way to draw business, the fairmont charges $14 per day. I would have paid if it was just included in the already expensive room rate. As intended, I didn't read the fine print and was shocked to find out I had to go to the lobby to work. I was on a business trip. Also, I had to set the thermostat to 90, the maximum, to warm the room. It was never comfortably warm.