Excelente localização, funcionários gentis, atenciosos e competentes. O valor das diárias, sendo a reserva feita através do Booking, é muito bom. Os elevadores são extremamente rápidos. A garagem fica a alguma distância, mas os carros são entregues muito rapidamente, em questão de minutos, mesmo com movimento acentuado no hotel. Cama excelente. Achei um pouco exagerado o preço do estacionamento. O site do Booking poderia mencionar que o hotel tem dois prédios, sendo um deles, o da ala norte, aparentemente bem melhor do que o outro, inclusive bem mais novo. O banheiro poderia ser um pouco mais espaçoso.
É um ótimo e agradável estadia
Excelente localizacao Check-out muito complicado. Erraram nos valores e só corrigiram após a minha saida do hote. Por e-mail informaram que nao iriam cobrar o excedente.
localizacao A piscina é muito longe da south tower. Caso forem usar a piscina tentem ficar na North Tower
localizaçao foi perfeita para minhas necessidades! a acomodação foi perfeita, cama muito confortavel! além disso, o quarto dispunha de varias opções para aumentar nossa comodidade!
Localização e funcionários atenciosos.
Unbelievably attentive staff and attention to detail.
I arrived at 2.0 pm and asked for my room, but it wasn't ready until 4.0pm. I reserved a deluxe suite with downtown view,but I got one with a swimming pool view. It was a bit challenging to get my room.
The staff at this facility were very, very kind; and very, very helpful. The best I've ever encountered. Top marks.
Staff were very helpful Expensive.
This hotel was nice We had a good time there our negative has to be that we came back with bedbugs. This were found two days later. My wife killed one and had been bitten on her arms and neck area
Fantastic customer service, staff friendly but professional. Bed incredibly cozy, just what I needed after a long flight from France. I would stay here again in a heartbeat.
Called 3 times to try to stop and retrieve a phone charger. Put on hold for too long, name,phone number and email taken. Promises to get back. no follow through 3 times. finally just bought a new charger before my next stop. You would think that a 5 stare $400/night would have a system for collecting, marking and storing items left in rooms.
Hotel is walking distance from Granville Island, Stanley Park, and the Aquarium. Close to great restaurants and shopping. The hotel staff were friendly and helpful and the restaurant is excellent.
The staff was incredibly professional with wonderful attitudes.
The restaurant at Four Seasons had a delicious breakfast and the bed was super comfortable! The hotel feels a little old and worn down rather than luxurious, the gym is small, hot-tub was luke warm with no jet power, pool looks nice but it's small and shallow and there were silverfish in the sauna. On top of this I had some thing happen to me personally that didn't make it a great experience overall (things like the cleaning staff didn't come any day I was there).
The location was good the staff were helpful and polite the room size was ideal for our purpose and any problems were soon resolved. Unfortunately during our stay we were unable to use the pool and exercise facilities advertised when we booked due to construction work being undertaken and this was a big disappointment to us as we were hoping to have a swim and relax after a busy day in the city.We felt that maybe we should have received a reduced rate for our stay as you did not provide a service you had advertised.
The suite was fantastic for a family of four. Used the facilities to save money by eating in rather than eating out. Very handy having two bathrooms. The breakfast could have been put out better rather than everything being in packets and cling film. The pool area was out of order due to refurbishment.
Room size. The lazy when we were checking in. She wasn't helpful at all.
Close to sporting events and concerts, nice place to stay, shopping and eating is close! Skytrain event for adults is great The streets of Vancouver, walk to far before it cleans up, not a kids scene
Great location! Complimentary breakfast is amazing. The kitchen looks a little outdated but it's such a great space for the price!
I loved the location and the size of the suites. The complimentary breakfast is nice, but contains too many carbs for my liking. They don't offer anything besides pastries and bagels in the morning and no protein.
Location, size of room/apartment, efficiency and assistnce given by staff, flexibility to respond to specific requests.
Room was well equiped. Very noisy hotel. Also poor breakfast..
Bright spacious accommodation, friendly staff Minor stuff - fridge very noisy, & extractor in bathroom started up in night & wouldn't shut down - but this seemed to be a ' one-off '
The peace and quiet The scramble at the buffet breakfast
Very helpful front desk staff, easy central location, good breakfasts
Room layout and space Poor shower set-up--shower curtain was a nuisance and let water get all over floor, bath ventilation barely effective
Localização Do seu ponto de vista de torre no topo
Conforto e vista Recepção
Ótimo custo-benefício para a localização e comodidades. Excelentes restaurantes e lojas nas proximidades e uma boa vista do centro. Não é perto do metrô. O ar condicionado fraco deixou o quarto quente durante o dia.
Localização perfeita perto de lojas no centro. Excelente equipe. Restaurante incrível no local. O hotel é um pouco datado. O tapete estava danificado em nosso quarto. Muito modesto para o preço - mas a localização era ótima
O hotel é muito bom, muito bem localizado, próximo de quase tudo. O apto. é amplo, com sala e cozinha completa. A sala com janelas grandes e uma pequena varanda, e ficamos no 16º andar com uma vista linda da cidade, principalmente à noite. Há também um restaurante e um café no térreo muito bons. Como já reclamei por outros hoteis, a falta de uma pessoa na recepção que fale ao menos espanhol, no meu caso, que não sei falar inglês, mais do resto, não há reclamações, o hotel é bacana.
Gostei muito so da localizaçãoe do atendimento no restaurante anexo ao hotel que não sei se é do mesmo. Não apreciei a forma como fomos tratadas no quesito serviço de quarto, que não tiveram as toalhas trocadas em numero suficiente às pessoas ali hospedadas, nem as amenidades repostas no toalete, e tambem quando solicitamos informações de tur pela cidade , o que obtivemos não correspondia ao que foi encontrado.
O apartamento é amplo, claro e tem uma excelente cozinha, o que facilita para o café da manhã. Nenhuma queixa.
Beautiful place to stay for my first time in Vancouver. Close to everything downtown.
Location was most suitable to our needs Freindly staff
Very comfortable bed and pillows - Everything I needed was in the room. Check in and out were very fast. It was an enjoyable stay and the location was perfect.
the curteous staff, efficient, friendly, helpful and obliging we had bad weather
Proximity to the cruise ship terminal. Easy to get anywhere in the city by walking, bus or subway (Sky Rail). Extremely courteous staff, very helpful. Will definitely stay there in the future. Nothing
The location and views were superb. Also nice little shopping arcade within complex with reasonably priced jewellery. Being charged to use internet facilities and having to pay for bottled water in room!
great location for prior to a cruise! restaurant has excellent menu! delicious and healthyh!
Lovely hotel in a beautiful location. Very comfortable, stunning views. Spending a lot of money on a 5 star hotel is OK but to be charged extra to use WIFI seems greedy. In 5 weeks in Canada this is the only hotel we stayed in which charged. It was also the most expensive.
Staff we're very helpful and accommodating Room was super clean and surprisingly quiet considering how busy the hotel was Super convenient location Internet charge was a little outrageous
This is the perfect hotel to be close to the cruise terminal as well as for sightseeing, right next to Gastown, Chinatown, and the Skytrain. Had my reservation for a king sized bed, and when I entered the room, it was 2 doubles. Went down to get it changed, and the staff member (Elena?) said the rooms were fully booked and said that "the king sized was just a request". I persisted that I reserved a king and paid the price for a king, which was clearly printed on my reservation confirmation. She went to the back room to check with her manager, and finally came back out to change my room to a king size bed. It was a little troubling to have to put up a fight to get what I had reserved.
Beautiful location and elegant decor. Room and bedding very comfortable and spacious. All service was friendly and prompt. Bellman was especially helpful with information and very courteous. Very enjoyable.
Good location - upmarket service You have to go through the parking garage to get to the gym - and it was cold!
Atendimento ótimo aliado à excelente localização. A melhor relação custo-benefício de Vancouver.
Ótimo café da manha, quarto espaçoso ótima localização
O salao para cafe da manha estava sempre muito cheio
Boa localização e quarto amplo.
Localização boa e o preço bastante acessível Havia um cheiro forte e estranho (cheio à urina) nos corredores e elevador. Nos quartos nao havia cheiro.
A localizacao 'e muit boa e a limpeza excelente
Localização de fácil acesso. Cheiro de produto químico vindo do corredor.
O lobby era muito bem decorado. A máquina de gelo não funcionava no quinto andar. Os corredores poderiam passar por uma atualização. O quarto era decente, embora um pouco pequeno. O volume da televisão estava quebrado.
localizacao limpeza do quarto (achei uma barata dentro da caixinha da escova de dente); funcionario do help desk nem um pouco preocupado em solucionar problemas de barulhos de outros quartos
Os funcionários foram ótimos. Muito prestativos. Ao sair do elevador no 2º andar havia um cheiro estranho.
Excelente localização! Perto de Granville island, perto de Yaletown e numa rua perto de todos os ônibus indo para outros lugares. Há um clube barulhento que tinha um som de baixo tão alto que abalou as nossas paredes até as 3am. Quarto pequeno.
Ser bem proximo do centro da cidade. Quando cheguei, a recepcionista estava constrangida por so ter o tipo de quarto escolhido no 1o andar e com uma casa noturna proxima, o barulho seria grande, ja que es estava acompanhada de meu pai, com 83 anos. Contestei que minha reserva tinha sido feita ha tempos, com o aviso que chegaria pouco depois da maia-noite.
A equipe estava sempre sorrindo e dizendo olá. Ótima cultura. Gostaria que as camas fossem mais macias e que houvesse piscina e sala de ginástica.
Gostamos muito da cama, muito confortável e da localização do hotel
Sua localidade esta boa ! um hotel bem pratico. O sistema de TV a cabo é bem fraquinho e com uma qualidade de sinal ruim.
Location Small elevators
Great location with many clubs/bars/restaurants walking distance by or a short cab ride away. Our room was very small and the double beds were more like a single. The staff was beyond friendly and helpful. Would likely stay agin. Definitely worth the price. We did have a weird stain on one of our blankets, and the size of the beds were a bit small.
The room was hot and stuffy, but all I needed was bed to rest my head on located downtown, so it was good enough for me! Hot and stuffy room! No a/c
Roman/bathroom were very nice and clean Breakfast not included
Decent hotel. Great staff. How seedy the surrounding area is. Breakfast not included. Didn't looks as classy as the pictures but was ok.
When we got there, we entered and were pleasantly surprised with a suite, 2 bed rooms, living room with dining table, kitchen, and a couple of bathrooms. We were only expecting 2 bedrooms. View was fantastic. The constant rain.
Great location, great price, roof top hot tub. Hotel has aged and needs some updating.
Value: exceptional. For the price of a 'name brand' one bedroom, we got a 2 bedroom suite in a convenient location with nice amenities. Bonus for sky line views of the city from floor to ceiling windows. Location: great. Right across the water from the Granville public market. A couple minutes walk to the waterfront. 5 to 10 minute walk to some really nice restaurants. Unexpectedly good amenities: all day bike loan, hot tub on 9th floor, gym, gated garage, in unit washer dryer, keurig coffee machine in room, whirlpool in unit. Not 100% polished: our kitchen sink was stained brown near drain, night stands had backs that bulged out, there was a part of a wall in one of the bedrooms that looked like out had been repaired and primed, but not painted. I found these to be minor, cosmetic issues that didn't remotely detract from the extraordinary combination of features, location and value.
Close to everything in the downtown area. Was walking distance to just about everything which was nice since we didn't rent a car. Room was clean, comfortable and fairly large in my opinion. A plus was they have free use of some bikes to sign out. They are first come first served. No pool, just a large jacuzzi. The beds were listed as queen size, but seemed smaller. Not sure if sizes are different between Canada & U.S. Note the mattresses were extra firm, but surprisingly we found they were actually comfortable!
Parking was free. Withing walking distance from tourist spots, yet close to other interesting sites outside downtown.
Best price for location close to family living there. Enjoyed the wine-tasting in the lobby....Fun to meet others and the Night Manager?, a friendly kind of guy.
The staff was very friendly. They went out of there way to help us with booking tours, answering questions, etc. The hotel does need updating. But the value for the price we paid was great.
loved the patio doors opened up to the veiw of the sea,the breeze flowed through the room.
upscale ..lovely hotel overlooking Stanley park . and harbor.. shopping is just steps away... with many restaurants and coffee shops within walking distance..you won't need to drive anywhere...We will be back for sure in the near future
Usually when I travel and get to a hotel I want to be checked in as quickly as possible. You'd think the young guy checking me in would have understood this, but he kept stopping what he was doing to answer questions from one of the other hotel workers. The other worker was maybe 50 or so, the kid's senior, so I understand his respect for the older man, but they should both know that whatever questions/answers either of them have for each other, should have been both posed and answered after the guest is checked in. Sounds like a very small detail but this level of attention to detail is what I expect from a 4-star hotel. Aside from that and the location being fairly removed from much of what I wanted to see, no complaints.
Fabulous views Close to everything. Very quiet on 9th floor. Friendly staff. Right on the sea wall. I have stayed at many hotels in vanvouver which were fancier but this is my favorite since it brings out what makes Van one of the most picturesque cities of the world A bit dated and modern 70s decor Valet was a bit steep at $40. No free WiFi in rooms
Location is superb with Stanley Park at the door and the city behind. Great views Price of parking
Great location, good value. Fun to be in that part of the city, a real attraction for us. Exterior is rather dated but interior was fine. Not a concern for us.
The location was beautiful. The staff were very friendly and helpful. The beds were very comfortable.
Loved the hotel. Have stayed there many times... Amazing location... However, $750 a night is absolutely insane!! Somehow got ripped off online into paying that for one night! It was supposed to be for 2 nights.... Not happy... Complete rip off...
Da limpeza e conforto do quarto.
A localização. Muito barulho no quarto, ouvia-se os hóspedes de cima caminhando e os do lado conversando. Pelo custo do hotel há outras opções de menor valor, próximos ao centro em muito melhor tarifa.
Há um estacionamento exclusivo para os hóspedes do hotel. Barato em comparação a outros na área. A uma curta distância a pé de muitos restaurantes. Não há frigobar no quarto. Tem que pagar taxa de estacionamento. As tomadas são difíceis de alcançar e não ficam perto da cama. Máquina de gelo em apenas um andar.
Boa localização, boa limpeza.
Gostei de tudo. O Hotel é muito bom e bem localizado Nada a melhorar, na minha opinião
Location is perfect, plenty of coffee shops and resturants around not to mention the grocery stores. 5-7 minutes walk to the skytrain and you'll find yourself in downtown or adjacent cities in no time. Free wireless and daily newspaper and free drinking bottled water. I have been to many hotels and having lived in Vancouver for 3 years for my training. The park inn is perfect in every aspect. Enjoyed my stay there more than my stay in Hayat Regency Vancouver in which I stayed before moving in to park inn. Nothing
Close to all amenities
The beds were comfy
Location Staff Amentities surrounding the area
The staff were very pleasant and helpful. The hotel check in wasn't until 4pm but we came in on a morning ferry from Victoria which put us in downtown Vancouver around 12:30. They let us check in and said our room would be ready around 1:30. We were able to get lunch and come back. It was nice of them to accommodate us. There are a ton of things in short walking distance, and for a longer walk there's a path along the water front that ends at Granville Island Market. The room was really cute, and had a big sliding glass door out to the balcony that let in a lot of daylight. There was a blackout curtain that closes over it for night, which is extremely helpful. The aircon was cold and the bath water was hot, and that's all I really need in life so I enjoyed my stay. Parking is $15 per night and the parking lot is a little sketchy. There's a sign warning about a lot of theft. There are a lot of homeless people wandering around the area. The hotel is right in front of the Vancouver Hospital so there are a lot of ambulances leaving with wailing sirens.
The moment we walked in we were acknowledged and greeted with a warm smile. The staff was so polite and accommodating to our requests. The rooms were clean and the view was just breathtaking!!! The location was great, very walkable with several dining choices. I have stayed in other hotels in Vancover, however this is the place I will be returning to from now on. Honestly, I will be returning because of the friendly staff most of all. Not a single negative experience :) Happy customer here!
a good nights sleep ?
Great view of downtown and mountains. All was good.
View from the room. Attractive room. Staff helpful. Good room service breakfast. Room rather small. Location: we chose it, but we re out of towners. However, we managed to find bus routes we needed with helpf of some staff. Would be good, given your location, if all your staff were informed about bus routes.
Views from the front rooms are nice. Noisy both from the street and the halls sometimes.
The room was clean, the staff friendly and helpful, the location is great for shopping and sightseeing. Love having the paper each morning and free bottled water each day. The only thing I did not like was the coffee maker it had a soapy flavor, a cleaning with vinegar would take care of the problem.
Fiquei aqui por 2 vezes nesses últimos diias: 4 noites e mais 1 noite. gostei do hotel como um todo, mas o Restaurante Fleuri foi *****. Não.
Suites limpas e bem cuidados, funcionarios atenciosos , excelente localização, e uma otima relaçao custo beneficio.
da localização melhor receptividade dos funcionários principalmente no momento do check out
Sua localização em relação aos principais pontos de interesse de Vancouver, inclusive compras e aeroporto.
Em verdade, o que me desagradou, de algum modo, foi o fato de que o quarto nāo corresponde inteiramente ao descrito no site.
A localização A recepção. Havia pedido quarto longe do elevador e das maquinas de gelo; a recepcionista insistia que eu deveria ficar perto dos elevadores pq certamente não ouviria o barulho; não aceitei. Ela, em tom mto autoritario e irritado me avisou que não me deixaria entrar antes das 16h, respondi que não estava pedindo isso; ela então,voltou a insistir que oegasse o quarto vago naquele momento e q eu não poderia escolher quarto já que tinha feito a reserva "com essa gente", dai pedi pra falar com o gerente,pq ela estava sendo rude comigo e que se não fosse resolvido eu iria pra outro hotel;o gerenteveio, mas já chegou dizendo que ela não tinha sido rude (!),em todo caso mudou o quarto e eu fiquei lá mesmo,por 28 dias ,mas não gostei dessa recepç
Os quartos sao muito bons, confortaveis e acima de tudo espacosos. Ha uma sala e ate uma mini-cozinha para fazer uma alimentacao rapida. A mini geladeira eh otima e voce pode utiliza-la com o que quiser. A cozinha eh otima e o cafe da manha eh otimo (apesar de nao-incluso na diaria). O quarto limpo, sem qualquer odor, umidade. Localizacao priveligiada. Funcionarios sempre atenciosos e ajudaram com o necessario. Com certeza voltaria e recomendaria a amigos para ficarem hospedados la. Reserve dinheiro para o cafe da manha (nao-incluso) cerca de 10 dolares por pessoa. Internet wireless paga tambem (25 dolares por 1 semana). Estacionamento pago tbm, se for o caso. Mas todos servicos de primeira linha.
A localização é excelente. Na esquina da Robson Street, com várias lojas e restaurantes. Também se podia ir a pé para o Canada Place. A suite com uma pequena cozinha e uma linda vista da janela do quarto também ajudaram.
Em primeiro lugar da localização, o restaurante da Irish Pub tem comida e cervejas de boa qualidade e preço e um bom atendimento. O serviço e limpeza do quarto e banheiro também é muito bom. A postura do Gerente é muito correta. Alguns destaques para o pessoal da recepção.
Muito boa localizaçao, além de um pub ao lado e sentimento de prazer e liberdade.
A tranquilidade e conforto do quarto e banheiro. Excelente cafe da manha, servido em um pub foi muito interessante. Artur e Cecilia.
café da manhã ruim
O café da manhã é simples, mais completo e gosto. Os quartos sao limpos e as camas sao confortáveis. Boa localização, ótimo custo benefício. Atendimento das Recepcionistas. OS funcionários do restaurante são bons.
poderia haver um frigobar no quarto que facilitaria bastante.
Localização. Mesmo no entretainment distric. Perto de tudo
Estar no centro Quando chegar no hotel receber a copia da reserva
Muito boa relaçao custo/benefício. Localização ótima.