location Restauarnt tawdry: all furniture worn/torn, seriously in need of refurbishment. Security panels on doors and high-pressure door closers give impression of ongoing issues re security - perhaps unwarranted, but questionable.
Very nice and helpful staff. Awesome location. Nice lobby, restaurant/bar I booked a king but got a room with two twins (or two EXTREMELY small queens), bathroom wasn't very clean and bed and pillows were not very comfortable.
The view was great, location was great and these made our stay perfect. The room was clean and maintained during our stay, the staff was courteous. All in all happy at the end.
1/ Location 2/ Friendly, helpful staff 3/ Great view from the breakfast room. 1/ Parking was a joke: expensive, very poorly laid out, difficult to find the way out and the way in. 2/ I found that $20 for a continental breakfast left me inclined to eat more than normal in an attempt to get my money's worth.
Pinnacle is clearly an older hotel that has had a high style interior makeover. The lobby, cafe/bar and the guest rooms are all very stylish. For quite reasonable rates our room had harbor and convention center views. The room and bath were nicely appointed. Quality coffe was offered for the morning The exterior is lack luster and the elevators have not been upgraded and feel a bit rickety. Our room was a hallway away from the core and we could hear them on and off all night. All in all it out performed expectations.
The front desk staff were very friendly and helpful .the accommodations were only so so and paying $300 USD for a $100 room was a downer.
Excellent access to the cruise terminal. A very comfy environment. We walked and used public transportation to make our way about the city, staying 3 days and two nights. We had no negative experiences or observations.
We stayed here while attending the Sea Wheeze festivities. We loved how close the location was to the convention center and the Stanley Park since that was where most of our weekend was spent. It was very nice stay. Would definitely stay here again.
Requested to change room due to the noise, The stuff found us a different room at 2 in the morning. Stayed a night on the 17th floor, the elevator sound was very loud through out the day and night. I couldn't fall asleep at all.
Great location, worth the extra money for the harbor view. Lots of great amenities, including use of the bikes because you are so close to the seawall and Stanley Park. Nice and friendly staff. TV often didn't work and had to restart it many times.
The location is 2 blocks from the harbor, easy walk to convention center attractions as well as harbor walk to nearby Stanley park. The hotel, though very nice is showing its age, mostly in exterior architecture & room hallways. The pool/spa was a bit dirty and not very well lit. The lobby makes a great first impression but diminishes with interaction with the rest of the spaces...
Friendly staff, comfortable rooms and great location! Pet friendly, they even included a special bed and bowls for my dog. They also provided treats to the dog every time we came back from walks.
Suites limpas e bem cuidados, funcionarios atenciosos , excelente localização, e uma otima relaçao custo beneficio.
Os quartos, o pessoal, a localização e as comodidades fizeram desta uma estadia agradável no geral. Eu ficaria aqui novamente, com certeza.
Belo hotel. Excelente localização. A simpática equipa de funcionários.
Serviço O serviço de concierge, especialmente o Miguel! A equipe da recepção da noite, Zach, Jennifer e Wing! O controle remoto da TV era muito difícil de ler e às vezes não funcionava! No entanto, o eletricista chegou rápido!
Ótimo hotel, tudo foi bom. Os funcionários eram muito prestativos. Os quartos são muito confortáveis e a cama era ótima!
da localização melhor receptividade dos funcionários principalmente no momento do check out
Fiquei aqui por 2 vezes nesses últimos diias: 4 noites e mais 1 noite. gostei do hotel como um todo, mas o Restaurante Fleuri foi *****. Não.
O restaurante tem muitas poucas opções e a equipe era muito rude. A comida não era gostosa e não vale o dinheiro. O hotel é muito pequeno com instalações limitadas. Não gostaria de ficar lá novamente.
Suíte era linda
Não chinelos no quarto ...
Os quartos foram quartos limpos e espaçosos. A instalação foi bom. As pessoas foram úteis. Sem problemas.
Sim. Só tem dois elevadores funcionando , inclusive para o setor de serviços, que muitas vezes bloqueia um dos elevadores. Chegamos muitas vezes a esperar o elevador por mais de 10 minutos para descer ou subir.
Elevadores muito lentos, 2 deles não estavam funcionando ao mesmo tempo e tivemos que usar o elevador de serviço. Alem disso o alarme de incendio disparou no meio da madrugada, o carro de bombeiros chegou rapidamente e, felizmente era um alarme falso. O problema é que nao nos foi dada uma explicaçao do que acionou este alarme e trataram a situaçao como a coisa mais normal do mundo!!!
custo-benefício; simples porém limpo e confortável; bem localizado melhoria da sala de gisnática e piscina
Excelente localização, ótimas comodidades e quarto. Os funcionários são simpáticos e muito limpo. Cama um pouco mole demais. Poço do elevador era audível e um pouco chato.
Excelente quarto, vista, serviço, a equipe, pressão da água, instalações de ginástica, restaurante. N/A
Do conforto das instalações e da excelente localização. A vista do quarto também era maravilhosa.
Very good staff!!!, good location, nice view Breakfast
Friendly staff, great design and location. Too basic breakfast room service menu.
Friendly staff. 4.5 stars - Really nice rooms that are getting near time for updating. I will happily stay there again. The guest rooms are starting to show minor signs of wear: HVAC - Thermostat no longer working properly; either high fan (noisy as heck) or no fan at all. Bed - getting very lumpy and needs to be flipped or turned. But overall very nice.
The comfort and cleanliness of the hotel was excellent. All staff we encountered were very friendly and helpful - had a lovely time. No tea/coffee facilities in room
Lovely rooms, comfortable bed and good view. Staff helpful and friendly No tea or coffee facilities in the room. Free coffee was provided at reception but this meant having to get dressed first to go down for a coffee.
The persons behind the reception! They opened the door every evening for our son Brenn (2 years).
Great location! Felt the staff was a little stuffy; thought the room was OK, wasn't what I expected (for the price). No ice machine?! Had to call for room service to have that brought up every day...? Maybe I'm not used to boutique hotels.