Quer guardar como a sua moeda permanente, ou apenas nesta visita?
Excelente localizacao Check-out muito complicado. Erraram nos valores e só corrigiram após a minha saida do hote. Por e-mail informaram que nao iriam cobrar o excedente.
Localização e funcionários atenciosos.
Excelente localização, funcionários gentis, atenciosos e competentes. O valor das diárias, sendo a reserva feita através do Booking, é muito bom. Os elevadores são extremamente rápidos. A garagem fica a alguma distância, mas os carros são entregues muito rapidamente, em questão de minutos, mesmo com movimento acentuado no hotel. Cama excelente. Achei um pouco exagerado o preço do estacionamento. O site do Booking poderia mencionar que o hotel tem dois prédios, sendo um deles, o da ala norte, aparentemente bem melhor do que o outro, inclusive bem mais novo. O banheiro poderia ser um pouco mais espaçoso.
localizaçao foi perfeita para minhas necessidades! a acomodação foi perfeita, cama muito confortavel! além disso, o quarto dispunha de varias opções para aumentar nossa comodidade!
localizacao A piscina é muito longe da south tower. Caso forem usar a piscina tentem ficar na North Tower
É um ótimo e agradável estadia
This hotel was nice We had a good time there our negative has to be that we came back with bedbugs. This were found two days later. My wife killed one and had been bitten on her arms and neck area
Unbelievably attentive staff and attention to detail.
Hotel is walking distance from Granville Island, Stanley Park, and the Aquarium. Close to great restaurants and shopping. The hotel staff were friendly and helpful and the restaurant is excellent.
I arrived at 2.0 pm and asked for my room, but it wasn't ready until 4.0pm. I reserved a deluxe suite with downtown view,but I got one with a swimming pool view. It was a bit challenging to get my room.
The staff at this facility were very, very kind; and very, very helpful. The best I've ever encountered. Top marks.
The staff was incredibly professional with wonderful attitudes.
Staff were very helpful Expensive.
The restaurant at Four Seasons had a delicious breakfast and the bed was super comfortable! The hotel feels a little old and worn down rather than luxurious, the gym is small, hot-tub was luke warm with no jet power, pool looks nice but it's small and shallow and there were silverfish in the sauna. On top of this I had some thing happen to me personally that didn't make it a great experience overall (things like the cleaning staff didn't come any day I was there).
Fantastic customer service, staff friendly but professional. Bed incredibly cozy, just what I needed after a long flight from France. I would stay here again in a heartbeat.
Called 3 times to try to stop and retrieve a phone charger. Put on hold for too long, name,phone number and email taken. Promises to get back. no follow through 3 times. finally just bought a new charger before my next stop. You would think that a 5 stare $400/night would have a system for collecting, marking and storing items left in rooms.
O apartamento é amplo, claro e tem uma excelente cozinha, o que facilita para o café da manhã. Nenhuma queixa.
O hotel é muito bom, muito bem localizado, próximo de quase tudo. O apto. é amplo, com sala e cozinha completa. A sala com janelas grandes e uma pequena varanda, e ficamos no 16º andar com uma vista linda da cidade, principalmente à noite. Há também um restaurante e um café no térreo muito bons. Como já reclamei por outros hoteis, a falta de uma pessoa na recepção que fale ao menos espanhol, no meu caso, que não sei falar inglês, mais do resto, não há reclamações, o hotel é bacana.
Gostei muito so da localizaçãoe do atendimento no restaurante anexo ao hotel que não sei se é do mesmo. Não apreciei a forma como fomos tratadas no quesito serviço de quarto, que não tiveram as toalhas trocadas em numero suficiente às pessoas ali hospedadas, nem as amenidades repostas no toalete, e tambem quando solicitamos informações de tur pela cidade , o que obtivemos não correspondia ao que foi encontrado.
Localização perfeita perto de lojas no centro. Excelente equipe. Restaurante incrível no local. O hotel é um pouco datado. O tapete estava danificado em nosso quarto. Muito modesto para o preço - mas a localização era ótima
da localização melhor receptividade dos funcionários principalmente no momento do check out
Fiquei aqui por 2 vezes nesses últimos diias: 4 noites e mais 1 noite. gostei do hotel como um todo, mas o Restaurante Fleuri foi *****. Não.
Suites limpas e bem cuidados, funcionarios atenciosos , excelente localização, e uma otima relaçao custo beneficio.
Os quartos sao muito bons, confortaveis e acima de tudo espacosos. Ha uma sala e ate uma mini-cozinha para fazer uma alimentacao rapida. A mini geladeira eh otima e voce pode utiliza-la com o que quiser. A cozinha eh otima e o cafe da manha eh otimo (apesar de nao-incluso na diaria). O quarto limpo, sem qualquer odor, umidade. Localizacao priveligiada. Funcionarios sempre atenciosos e ajudaram com o necessario. Com certeza voltaria e recomendaria a amigos para ficarem hospedados la. Reserve dinheiro para o cafe da manha (nao-incluso) cerca de 10 dolares por pessoa. Internet wireless paga tambem (25 dolares por 1 semana). Estacionamento pago tbm, se for o caso. Mas todos servicos de primeira linha.
Sua localização em relação aos principais pontos de interesse de Vancouver, inclusive compras e aeroporto.
A localização é excelente. Na esquina da Robson Street, com várias lojas e restaurantes. Também se podia ir a pé para o Canada Place. A suite com uma pequena cozinha e uma linda vista da janela do quarto também ajudaram.
Em verdade, o que me desagradou, de algum modo, foi o fato de que o quarto nāo corresponde inteiramente ao descrito no site.
A localização A recepção. Havia pedido quarto longe do elevador e das maquinas de gelo; a recepcionista insistia que eu deveria ficar perto dos elevadores pq certamente não ouviria o barulho; não aceitei. Ela, em tom mto autoritario e irritado me avisou que não me deixaria entrar antes das 16h, respondi que não estava pedindo isso; ela então,voltou a insistir que oegasse o quarto vago naquele momento e q eu não poderia escolher quarto já que tinha feito a reserva "com essa gente", dai pedi pra falar com o gerente,pq ela estava sendo rude comigo e que se não fosse resolvido eu iria pra outro hotel;o gerenteveio, mas já chegou dizendo que ela não tinha sido rude (!),em todo caso mudou o quarto e eu fiquei lá mesmo,por 28 dias ,mas não gostei dessa recepç
O café da manhã é simples, mais completo e gosto. Os quartos sao limpos e as camas sao confortáveis. Boa localização, ótimo custo benefício. Atendimento das Recepcionistas. OS funcionários do restaurante são bons.
Muito boa relaçao custo/benefício. Localização ótima.
Em primeiro lugar da localização, o restaurante da Irish Pub tem comida e cervejas de boa qualidade e preço e um bom atendimento. O serviço e limpeza do quarto e banheiro também é muito bom. A postura do Gerente é muito correta. Alguns destaques para o pessoal da recepção.
Localização. Mesmo no entretainment distric. Perto de tudo
café da manhã ruim
poderia haver um frigobar no quarto que facilitaria bastante.
A tranquilidade e conforto do quarto e banheiro. Excelente cafe da manha, servido em um pub foi muito interessante. Artur e Cecilia.
Estar no centro Quando chegar no hotel receber a copia da reserva
Muito boa localizaçao, além de um pub ao lado e sentimento de prazer e liberdade.
Our room was very comfortable &the hotel location was ideal for getting around Vancouver. Meals in dining room were v expensive, especially breakfast & frankly I've had better hash browns at MacDonalds. We had a comparable breakfast at a similar hotel in Seattle that was 25% cheaper & and of better quality by far. I just hate to be taken advantage of in that way. The box of chocolates I received for staying didn't make up for poor food at an outrageous price - even if this is a luxury hotel.
A truly great boutique hotel in an excellent downtown location.We usually prefer to dine out at night,but could not resist the lure of the wonderful atmosphere & superb food in house.I suspect all staff are highly trained in delivering excellent customer care & certainly they deliver it.The Wedgewood was a wonderful experience over the four nights we spent there. We would be cranks if we did !
Friendly professional staff Delightful breakfast in the beautiful Bacchus lounge Spacious room with quality linens and L'Occitaine products Great value Excellent location
The location is excellent. The service was first class. The restaurant 'Bacchus' was also excellent. I would definitely stay there again.
Everything. From the most helpful and friendly staff, all of them, to the attention of waiters, bartenders, up to the Manager who stopped to chat while having breakfast. The room was large and well furnished. Not Applicable.
Best hotel for service and ambiance in Vancouver nothing
Great bar and restaurant. friendly staff. very comfortable / luxurious rooms. windows are older not well insulated for sound. A bit noisy as it is downtown
Amazing staff, clean, beautiful room with deck. And the most comfortable beds and bedding.
The room and the food. The hotel offered a free breakfast, but there was confusion with the on line booking. The offer system should be clarified. With other hotels offering a free breakfast i.e. Opus Hotel, the on line booking for the coupon was much simpler.The Hotel did honour the free breakfast.
Comfortable room and quiet floor. Nice to come back to a lovely room after a day of exploring Vancouver.
Superb location, the most comfortable bed I have ever slept in. Elegant setting. The 2 of the restaurant staff could be a little on the snooty side!
excellent service with large rooms, and a very good location in the middle of the city rooms are bit old, but do have large flat screens TV
We were first time visitors to Vancouver & Victoria, staying seven days. We wanted a hotel room suite, on Robson St., w/a kitchenette & a view. Westin Hotels are quality hotels, in the states, and at the time of our visit the Westin Grand Vancouver/Booking.com had a fantastic special rate, for a corner suite. We were very pleased w/the suite, the hotel, the staff & the services. Everything seemed just fine. One suggestion: Suites/rooms w/refrigerators: The refrigerators need to be a little bigger, to accomodate items guests might need to refrigerate, during their stay.
Set in noisy area of Downtown Vancouver
Location Near Orpheam theatre!
Comfort, cleanliness, fantastic night skyline views through floor-to-celing windows (we stayed on 27th floor), professional hotel staff, convenience of having a small kitchenette, excellent downtown location. Highly recommended!
The pool, hot tub and fitness area were fantastic. View from the room and location were also great. Checked into a dirty room, with stains and hair in the sheets. Had to pay for Wifi, for $400 a night
We really enjoyed our stay at the Westin Grand. The executive deluxe suite was smaller than we expected, but it was nice. Chad and Nicola and Jessie were extremely helpful and friendly in the restaurant at breakfast. (We had coupons for breakfast, which was wonderful.) We really enjoyed eating a fancy breakfast, followed by cheap and tasty eats later in the day. (For example, Mongolian barbecue and Egyptian and Asian fast food are all within an easy walk of the hotel.) Overall, the hotel was great, but a little expensive. Even though we had internet and free breakfast, the price of the executive deluxe suite was high, given its size (relatively small).
We booked a suite with a separate living area and bedroom. The living area included a wet bar with microwave and dishware which we were not expecting. It was a nice surprise, so we got takeout Chinese and brought it back to the room for dinner and could eat it on real plates and with real silverware after reheating it in the microwave. The bed was super comfy, the staff very nice. Would certainly return there if coming back to Vancouver Only two elevators, one was being repaired the morning of our departure so there was a long wait to get down.
Helpful Concierge team with reliable restaurant recommendations Would have liked more self catering facilities
Hotel had good parking. Convenient. Hotel room was not ready til very late post check-in. Suite was much smaller than depicted on the internet and in discussion with them. Room service at the pool-side was horrible.
very pleasant suite with good facilities - eg large televisions in sitting room and bedroom, well designed 'kitchenette' for preparing drinks and snacks, extremely comfortable bed with masses of goosedown pillows, outdoor pool and hot tub with steamroom and excellant showers
Location, accommodation & staff
Room was clean and the staff were friendly. Pool and pool deck were very small. Fitness center was adequate but nothing special.
Sim. Só tem dois elevadores funcionando , inclusive para o setor de serviços, que muitas vezes bloqueia um dos elevadores. Chegamos muitas vezes a esperar o elevador por mais de 10 minutos para descer ou subir.
Elevadores muito lentos, 2 deles não estavam funcionando ao mesmo tempo e tivemos que usar o elevador de serviço. Alem disso o alarme de incendio disparou no meio da madrugada, o carro de bombeiros chegou rapidamente e, felizmente era um alarme falso. O problema é que nao nos foi dada uma explicaçao do que acionou este alarme e trataram a situaçao como a coisa mais normal do mundo!!!
custo-benefício; simples porém limpo e confortável; bem localizado melhoria da sala de gisnática e piscina
It was situated in the center of the city and a close walk to many shops, restaurants and bars.
Good central location, convenient for exploring Vancouver
The staff was nice. Way overpriced for the room and ammenities.
I had a big room, intended for up to four people, and it would certainly have been big enough for 4. Location was ok, though a bit at the edge of the action in downtown. Wifi reception was good. A good coffee shop is just across the street, which serves good breakfast as a cheaper alternative to the hotel itself. Room was pretty low (about 2.10m), I've never seen a hotelroom this low. As I'm 2m tall it is something I really notice and it was not comfortable for me, but I could live with it. The street just outside the window is pretty noisy, even at night. I stayed on the second floor, and you have to go up and then down a bit again to get there, which is kind of odd; my impression is that his floor was added later and not all of the hotel is like this room. The airco is fairly noisy, too, but I managed to sleep through it. The room smelled somewhat stale. Still, it's not like I had a bad time, not at all, but I wasn't there for the hotel.
the location The hotel was very noisy i could hear the people next door through the wall We could hear doors slamming maid woke us up to clean the room
the location of the hotel was great, close to shopping, buses and restaurants the room size
Very convenient to all parts of the city and staff was very helpful. Nothing
The location was great, room was clean and modern. The first morning we were woken up to the cleaners trying to get in our room multiple times with the key, it wasnt even 9am, (we were moving to another room the second night so we had to be out of there not until 11, we had two reservations for the two nights due to a free night and both nights were not booked in same room) the second morning,again, woken up around 8 to someone saying they were there for our bags, wrong room
the rooms were clean and the staff was friendly When I walked into the room, some of the lights were unplugged, so I could not turn them on.