Tudo foi fantástico
Ainda segurando o dinheiro no meu cartão de crédito.
O mar e a piscina, maravilhosos..... Nada, gostei de tudo
Alimentos e bebidas preços muito caro.
Adorei o serviço, todos eram muito gentis e prestativos. O hotel era lindo por dentro e por fora.
Gostei da localização, dos aposentos, cassino e restaurante, além do café da manhã ser excelente e com preço honesto
Ótimo hotel. Pessoal muito útil para fazer dessa a melhor estadia de todos Amei tudo
Da cama,confortavel. A rispidez e ineficiencia da funcionaria da chegada, Mariane. Queria que pagassemos uma cama extra, sendo que a reserva era com duas camas, pois eu viajava com duas criancas de 12 anos. Foi muito desagradavel, e decidi agora nao meu retorno a San Juan nao ficar mais em um Shereton, apesar de ser uma hospede com numero Starwood.
Cama muito confortável e tamanho do quarto. Algum ruído corredor.
De poder ter ficado junto com o time do qual participo, que so conseguimos atraves booking e de seu servico ao cliente que foi excelente. Porém, com isso nao gozei das taxas de convenio com minha empresa, mas foi a unica forma de poder me hospedar naquele periodo nesse hotel. Nao gostei do atendimento que apesar de cordial nao da orientacoes sobre onibus, locomocao, internet, telefones publicos que alias nao tem no hotel, etc. Nao pude utilizar a internet para trabalho pois nao conseguia conexao e o servico do hotel nao ajudou a resolver o problema se mantinham em dizer apenas "tente novamente". Acho que faltou melhor atendimento ao cliente e mais atencao ao problema.
Ótima área de San Juan perto de muitos restaurantes. A parte antiga de San Juan fica a um uma viagem rápida de ônibus de 75 centavos (ônibus muito bons) saindo da frente do hotel. O hotel tem excelentes piscinas, praia, com muitas atividades para todo mundo.
Excelente música ao vivo na piscina e no lobby. Linda praia, cheia de cadeiras e guarda-sóis. Ótima piscina, apenas um pouco fria. A comida é mais ou menos e cara (nada muito surpreendente).
Localização e praia foram great.
Todas as 3 piscinas eram bonitas. Definitivamente vale a pena o upgrade para uma suíte com vista para o mar. As vistas não são desse mundo! Todos os restaurantes tinham boa comida, mesmo o que ficava ao lado da piscina. Fiquei agradavelmente surpreendido. Com certeza gostaria de voltar a Porto Rico e ficar aqui novamente. Nada a reclamar
Design, situação junto a praia e srviço
O Cassino no interior do hotel para quem aprecia jogar ou mesmo para passar o tempo alguns minutos. A ocorrencia de muitas festas lotando os ambientes e a falta do fornecimento de recibos dos pagamentos efetuados pela estadia.
Eu gostei de tudo. A equipe era incrivelmente eficiente. O hotel em si era incrível e exatamente o que eu queria, um lugar com caráter e charme. Faça um favor a si mesmo e fique aqui.
Belo hotel, anfitriões maravilhosos, localizado na parte antiga da cidade.
O espaço e a envolvência. O prestigio não se confirma na prática. o check in as 16h não é favorável.
Vistas incríveis, simpático / equipe atenciosa, e bela praia privada. Melhor resort em PR!
Da suite e da piscina com vista para o mar. Gosto e sempre deu certo minhas reservas com o booking. Parabéns! Hotel: checkin muito tarde e hall muito lotado, barulhento, sem conforto para a espera e confuso quanto a liberação do quarto. Bem localizado, bonito, boa piscina e ótima suite. Gostei!
Just one block from beach Bathrooms could have been a bit cleaner, a little expensive for my taste but average for the area, hard to get parking!
Recently my friend and I visited Puerto Rico and stayed in various locations around the island. The night we stayed in San Juan we stayed at the Holiday Inn Express. It was right off of the main streets and close to the water. A short drive to Old San Juan.
The extremely helpful staff at the front desk the breakfast was bad
Boa localização Sem estacionamento Sem piscina Serviço de Internet confiável Edifício desatualizado
Equipe muito atenciosa, acomodações confortáveis. A localização é perfeita para a praia e muitos locais favoritos.
A piscina era pequena, mas ótima. A água estava quente e era bem cuidada.
Its an amazing boutique hotel Better than expected!!
The Olive Boutique Hotel was absolutely perfect for a solo traveler or couple staying in the Condado area of Puerto Rico. The location was great. It is situated just off of Ashford Avenue where all the hustle and bustle is, BUT remains relatively quiet because of its juxtaposition. The staff was awesome and so friendly. They really got to know you as a guest in the hotel and they were all so helpful with tips and finding your way around the island. I went solo for a birthday vacation and my stay was beyond wonderful. My room was comfy, cozy, and gorgeous. I received little treats everyday and even a bottle of champagne to celebrate my birthday! Everything is in walking distance and the beach is just across the street! What more could you ask for? The fact that I had to leave!
Olive Hotel was first class service. Wonderful staff. Very friendly and my wife and I always looked forward going back to relax and the roof top bar and pool was just perfect!
This was our second visit. We love the historic and quaint atmosphere this hotel provides, exactly the experience we wanted in Old San Juan. This small hotel is not crowded and staff treat you like a personal guest. They go above and beyond to help you and ensure you enjoy your stay. It can be a bit noisy but at no fault of the hotel. When you stay on Fortaleza St you are in the center of the action and hear music from neighboring restaurants. We did not mind this. Being in the center of things was important to us and we felt part of the activity and excitement that is Old San Juan.
This is a very charming little hotel in a great location in the middle of Old San Juan, and the staff is incredibly friendly. I highly recommend it. The bed was pretty hard. I overpaid because I booked through this site. I would have paid much less booking with the hotel directly. I recommend you do that.
I liked the location on Calle Fortaleza, close to good restaurants and to parking lot. The room was incredibly small. I need to talk to someone in the front desk to get my key, and they had a sign that says "for help text x number". Nobody answered until the next day when I had left already. How did I finally get my key? I opened the desk and there it was, no help, no security, no supervision. I just took it and kept going.
Beautiful hotel!!! Excellent staff! Fantastic location. Our A/C was leaking and they could not get it to stop. The hotel had no other rooms available so to fix the problem they moved us to a nearby hotel. The new place was beautiful as well and it felt like we got an upgraded room. We were very impressed with how the situation was resolved so quickly and smoothly. Nothing! Would have loved to have stayed there if the A/C would have stopped leaking. But they fixed the situation very quickly.
Friendly helpful staff. Excellent location. Iconoclastic décor. I very much enjoyed staying at this hotel, but it does not meet the lowest level of fire safety standards. There is only one open stairway leading to all the floors and no secondary means of escape--not even a fire escape. There is not separation between the lobby and the restaurant. There is no sprinkler system.
Staff was super friendly and helpful. Joyce promptly answered my emails/questions before we got there. Location was perfect. Right in Old Town San Juan. Couldn't find an outlet in the bathroom. Made it a bit more difficult to get ready in the morning. Room was small but wasn't an issue for us because we were only in our room to sleep.
Hotel was very cleaned, staff was so attentive and personable, room was comfortable enough for 2 people.
We loved our stay at this cozy little boutique hotel in the heart of Old San Juan! Lots of character and small rooms (which we liked and found so comfortable). Loved the chandeliers in the bedroom and even bathroom! The staff was so accommodating and friendly and hauled my overstuffed, incredibly heavy bag all the way up 5 flights of stairs with no problem (they don't have an elevator yet). The rooftop was so unique and overlooked the city too! I would highly recommend if you're looking for a different kind of experience than the Hilton and big chain hotels. They're currently installing an elevator but the staff will gladly carry bags up the stairs for you.
The position is great , the staff is excellent, clean, nice,the best place to walk Old San Juan
Large outdoor jacuzzi very well maintained. Friendly staff. Free wi-fi. Close to beach with towels provided. Stained sheets. Breakfast only for those who have lots of time to spare (actually we usually did have). Needed to go to 'At Wind Chimes' to access reception
Loved the location and the overall esthetic of the hotel. Charming appeal and friendly staff. The rooms were not cleaned well. There was an overall feeling that the cleaning crew did not clean the bathrooms and floor well. The mirrors were not cleaned and the glass not wiped down in bathroom nor was the toilet cleaned during routine am service.
Unique architecture, well-designed layout affording privacy, laid back setting,.close to beach, in nice section of Condado, a comfy homey feeling Check in at sister hotel up the street
Cancelled my reservation without comunicating it with me. I've been traveling for over 15 years and this was the fist time this has ever happened. Most irresponsible booking ever.
Clean, and looks new. Balcony is nice. Location is just one minute walk to public beach where many people gathers. Rate is not so high comparing to the others. A little far (10-15 minutes walk) from Condad central area (Mariott). I cannot find major restaurants near the hotel. No bath tub, just shower in the room. TV is small, old type.
The hot tub is pretty sweet. Mosquitos, the price, the lack of accessible staff.
Peaceful elegance, helpful staff, good food, walk to beach, near Bebos, bus to Old San Juan, easy to get to and from airport, good view of ocean from rooms. Not a complaint, but something to consider: parking difficult to find on street.
The rooms were comfortable and adequately appointed. Decor was eclectic and attractive. The staff was helpful and friendly. The only negative thing I would say is that it seemed to be in not a great neighborhood. There were bars on The windows of most buildings surrounding the hotel and several of the business is required buzzers at the front door to let their customers in as did the Acacia.
Surrounding nature. Lack of elevator and steep stairs - hard and almost impossible to take it up if you have large luggage.Also dark room, and sheets not washed properly.