The facilities, the location The smell in the rooms (disinfectant?)
Good place, excellent meal, garage. Poor change shampoos snd soaps -two times in five days it is not inaf.
excellent food - breakfasts and dinners. located very close to the sea and the centre of roses. nice pool and the interior of the hotel and rooms. the staff did not speak english
We loved the facilities, food and room. The staff where excellent and we had no problems with languages even though we don't speak spanish, thanks for a lovely stay
The staff were helpful and friendly. The rooms were clean and the breakfast was very good
Good location Bit overpriced
excellent second visit will be back again friendly helpful staff clean rooms excellent food.
Hotel location, efficient staff, clean room, big room and bathroom, balcony Breakfast could be better
Staff speaks english; good breakfast, 15 min walk to the beach. The room and bathroom was not clean; dirty towels; ants in the room; very thin walls; no soap in the bathroom.
friendly helpful staff clean room excellent food second visit will be back
The price was incredibly high for the type of hotel. For some reason, you pay for Roses which is not beautiful at all.
somebody i9n the reception wasn´t very helpfull with the information
localização e preço
atendimento do pessoal em geral
A forma cordial como fomos recebidos a juventude e cortesia dos sus funcionários o conforto e simplicidade das suas instalações a situação previligiada em que se encontra a tanquilidade e sossego
Muito bom serviço de Pequeno Almoço Dificuldades de estacionamento. Para melhor esclarecimento do cliente talvez um preço com e sem estacionamento tal como já faz com os quartos com e sem vista de mar
por estar perto da praia e é uma zona muito calma nao
Posição na marginal com vistas sobre o mar. Quartos espaçosos com balcom. Buffet de pequeno almoço excellent.
As instalações do hotel, incluindo os quartos, são novas, amplas e confortáveis. A localização, com acesso direto a uma boa praia, é excelente. O restaurante oferece comida de boa qualidade, inclusive no café da manhã.
Good service When asked about buses to Girona, the receptionist found that a bus went at 1030am, but didn't bother to come and let us know while we had a leisurely breakfast (she knew we were there), leaving us to rush and pack and take a cab to catch the bus! An annoying ending to an otherwise lovely stay
Fantastic 5 day break. We will definitely be returning in the future.
Excellent hotel, great staff, fabulous location. Slightly dated in a few ways. Smoking in or near the eating areas is a real problem for Californians
Beautiful location with great sea views. Staff were very friendly and attentive without being obtrusive.
Everything. Lovely friendly clean hotel right on the beach The food was good and staff very friendly. We liked it so much we stayed another night at the end of our holiday which we booked direct with the hotel.
The staff were very homily and made our stay very special.The gourmet restaurant was excellant and also the restaurant for lunch had freshly caught fish which was perfect
The hotel was in an amazing location, you can lay in bed and still see and hear the sea lapping up against the rocks! The staff couldn't do enough during our stay......will definitely be visiting there again Nothing!!
Beatiful hotel. Ideal setting. Staff exceptional, friendly, very welcoming. Excellent restaurant, food worth a Mitchelin star.
The service and location
position and comfort off season so only very expensive restaurants open
Views from room , tea or coffe making facilities in room should be considered
Wonderful hotel with great staff. Would definitely stay again. Had great time due to their hospitality.
it reflected a personal...family owned .... what a wonderful surprise... we weren't expecting it from your web-site but would have stayed longer had we known... simply a wonderful vacation experience...
Feeling of individuality -not part of a chain. no groups
Great staff, a great location (right on the beach), great breakfast The rooms could use an upgrade.
location and facilites uncomfortable bed and having to pay for spa at weekends even though it was only thursday no iron and ironing board available
Rooms were large and clean with great view of the sea. Air conditioning was not turned on even though it was quite warm. Spa and fitness areas were closed on Sunday when we arrived (this was one of the reasons we booked this hotel - we were not advised in advance.
Generally this is a clean hotel with a great location being close to the beach, the town centre and the mountain resorts. The hotel is to recommend if you to explore the sourroundings. The rooms are more on the small side and there was a bad smell of old water in the hallway for several days. Although we prefer firm beds rather than soft ones, our bed was extremely hard and reminded us of laying wooden beams. Although the hotel restaurant has good reviews, the food at the hotel bar unfortunately was not to our taste (blend and uneventfull) is not recommendable.
Good location and high class hotel. Was a fair choice for northern Costa Brava northren part tour. Too expensive for what you get. Prices are similar to "same class״ hotels in Barcelona. The spa was far from being impressive, not relevant to winter days.
Proximity to the beach, breakfast, how children oriented it was. Maybe you could change internet policy. It was annoying asking for the password every 24 hours.
This is our third consecutive year staying at Hotel Monterrey, Roses, over the Easter Holiday weekend. It continues to remain one of the nicest, well kept hotels that I've had the privilege to stay in. The kindness of the staff and their always positive can do, will do attitude is above reproach.. We will be making reservations soon for Easter Holiday 2011. A special thanks to Emi for her continuing efforts in accomodating any and all of our wishes or desires. It's a well run and well managed hotel. It rates a higher star rating than what is shown. Thanks again for another memorable stay. .... Virg Rogers, Barcelona
The location of the hotel, pool area, the cafe staff. The room was comfortable with a good view even though it was a "side view" of the sea. The free bicycles. The pool was said to be heated but was very cold. The reception staff weren't always helpful (some were, some weren't). For any travel/transport queries they told us to call the bus companies or go to tourist information-they were keen to promote organised tours or their own taxi contacts.
A friendly hotel in good location. The pool area and terrace bar are extremely pleasant. This hotel is kept to a very high standard. Our second visit in one year.
Nice well situated hotel, good breakfast, pleasant rooms, staff very helpful
They have a good breakfast buffet The swimmingpool area is quite small, so it is difficult to have a place to sit and you are really close to the rest of the people
Perfect location, just on the sea front. Spacious room with wonderful balcony with sea view. Free parking available. Only old people were there. Do not expect any night entertainment or parties in there
excellent condition of the building, rooms etc. perfect location nothing
Superb view, easy to find, quiet, very convenient pool. Parking sometimes a bit difficult but that is nit picking really
The view, the cleaning of the room, the staff. The ceramic floors on the rooms.
ROOM WAS SPACIOUS AND CLEAN ENTERTAINMENT FINISHED AT 10PM - CATERED TO CHILDREN OR PARENTS - POOL IS SMALL FOR THE SIZE OF THE HOTEL AND TAKEN OVER BY CHILDREN
A very friendly welcome.
nice room, not expensive in low season. no wifi in the room.
The quality of the room and balcony.
Good location near the sea and good breakfast Nothing
good value for money floor in the rooms - no carpet
Near of center and sea
Is close to the beach and shops. This hotel is not worth it. It has not air conditioned and the room was really small. Too expensive for what it is.
A very comfortable hotel at an extremely reasonable price. Outstanding value for money!
Pool area was very well kept and plenty of sunloungers.Most staff very helpful. Was very noisy and crowded in the evening as there appeared to be a large group staying there. They were not very polite and didn't even make a route to the bar area available. Breakfast again very noisy and lots of pushing and rudeness.
fairly priced, good breakfast, reasonably close to sea and restaurants, easy to get to by car. Food is good, broadwalk in the evening promedate was a plesant experience. Nice view from balcony. As a resort hotel quite noisy and crowded. Slow elevators, parking is a nightmare. Found a spot around nearby canal - 15 minutes away on foot.
I recomend it
good for children and teenagers very loud disco, difficult to put baby to sleep
room comfort room smell
the proximity of the beach bread ,croissant not fresh
nice clean room, quiet the lift
the breakfasts no air conditioning in the room
quite rooms breakfeast good but lacked fruit reception very slow they prefered to answer all incoming calls25 miutes to get booked in
I thought that the hootel was fabalous very comfortable and staff were very friendly.
Good location and excellent breakfast buffet. Staff fairly helpful when you could find them. Good sauna and steam room. Reasonable value for money. Easy free parking. No towels available in spa. Very early check-out. Rooms and decor very dated. Had to pay for use of safe. Towels and pillows inadequate. More a three star hotel with an aged clientele.
We love the location and the facilities are always very good, also the staff are helpful We did have a problem with are allocated room because it really did smell badly of smoke even though it was non-smoking, but its was changed as soon as we asked
The view was good High speed wireless internet in the room
The hotel was right beside the beach, we had a lovely view and the breakfast was ample The front desk staff were, at best, curt and not at all helpful. The bar music was far too loud.
Nice and relaxing
nothing really probably only good thing next to beach All done on the cheap here - not enough lifts for the amount of rooms so long queues for them if you are on high floor. breakfast bad with the quality of food poor. Pool dirty my daughter of nine refused to swim in it!!
Superb location with nice sea view, professionnal staff with a great breakfast. Our best hotel during our holidays at Costa Brava Some stylish design in the rooms
Hotel personel was very good and helpful. Our room was very clean and comfortable. Very good place to rest and relax. Swimminig pool large (sea water) but without umbrellas. Meals were served in perfect way but some dishes in our opinion very too sophisticated.
A relaxing hotel by the sea, away from the city centre, with beautiful views, clean rooms and attentive staff. Parking on the premise, some covered, that can accommodate larger cars. Excellent breakfast. A good seafood restaurant nearby which was sufficient for our short stay. The door to the balcony was, although functional, sometimes heavy to operate. Not too many choices of restaurants at walking distance.
Breathtaking scenery and wonderful facilities for relaxation, sport and quiet. Wonderful breakfast on terrace overlooking sea We will go back.
Beautiful views,good food and excellent staff. The grounds are spectacular
Location and jacuzzi The same breakfast every day, did not change the sheets in the room, hotel animations were really boring.
Our room was very comfortable and spacious. There was a lot of variety in the breakfast, including fruit. A great starting point for an exploration of Spain or southern France.
Overally a very nice quiet hotel. Mostly suitable for families and pensioners, but it seems to be the case for most of the whole town of Roses. Staff is helpful and friendly. Breakfast choise is really huge and food quality is very good.
Excellent three star hotel, very modern and good buffet meals throughout our stay. Predominantly Spanish and European clientele with few Brits. Staff were very helpful particularly Isabel on Reception.
The staff are excellent and the location is perfect if you're looking for a relaxing holiday. Being English you are in the vast minority at the resort but most places did speak some English which made it easier. We asked for and booked a double bed but were allocated two single's - just pushed next to one another...After speaking to reception staff, the beds were made up as a double but this was still uncomfortable as the beds were'nt fixed and would seperate during the night causing the occupants to fall through the middle!!! Make sure you get a proper double bed!!
Gardens and pool area along with a breakfast to please anyone The annex is just that,no balcony which must be one of the few hotels in Roses without one,room was more suited to a buisness traveller with only one chair and one small draw along with no fridge.Evening meal was 15 euros and a waste of money,we tried it once and ate out the rest of stay, fill up with breakfast and it will get you through the day,make sure your partner has a large handbag!
Spacious clean room with a fine breakfast included. Right beside beach and other amenities. Air conditioning in rooms would be a major improvement
The hotel is placed in a nice area, it's quite clean and at nights there were some musical events (during my stay it was a big fiesta at Catalonia - St. Jose). Big advantage that they offer a meal with 14 euros per person and you can eat as much as you want, including wine and water You have to avoid rooms at the backside at the first 2 floors because of poor view and noise from the ventilation. Ask for upper floor rooms. Suprisingly they cleaned our room at 14:30 (when we wanted to go for a nap)!!! Many old people (this is propably an advantage because of more silent). A very rude responsible lady for the lunch meal...
excelent location, clean room, nice breakfast no parking
Good standard .no air condishing which was needed at times .
Well presented, clean, comfortable, friendly and efficient. Nothing
Nice beachside location. The beach was groomed every morning. No air conditioning, and very noisy night life when patio door left open. None of the hotel staff we encountered was able to speak english. Would have been better if you spoke Spanish. Still having trouble making sure bill had been paid (due to communication gap), but Booking.com people have helped very much to take on that responsibility. Happy to know they were available to assist!
The closeness of the beach and other amenities was a real bonus, together with a great swimming pool It is in a popular area and the area was noisy until late
good location, sounds of the sea at night small bathroom
The desk staff are really friendly and efficient. We were greatful to have a reasonably priced place to stay in a sold-out area at the height of the season. One really nice touch is complementary soft drinks and mineral water in the room fridge. Rather uncomfortable beds and no aircon - lots of families and an unwittingly amusing guy sings into the night umpah versions of popular numbers such as 'achy breaky heart' accompanied by a loud organ whilst people line dance! Mornings promise the rousing sound of beach paddle tennis to prepare for a classy breakfast - cattle class - I attempted to get a soft boiled egg and gave up. In fairness the hotel was full to capacity and the staff coped admirably.
Easy parking out of season. Size of room. Breakfast very good selection The wash basin very shallow