Quer guardar como a sua moeda permanente, ou apenas nesta visita?
localizacao;quartos bons ,custo beneficio bom falta de vagas no estacionamento carros , cachorros no hotel?
Os quartos eram bons. A pia do banheiro não drenava bem. Cobraram quase USD 800 de taxas que não eram nossas. A bagagem foi extraviada pelo mensageiro. Não ficarei de novo. A equipe estava muito ocupada para ajudar.
O quarto era enorme ... e meio vazio. Não tinha muito móveis para preenchê-lo. O controle de temperatura era tosco -- um mostrador de algumas décadas atrás com "quente" ou "frio" -- a partir daí, cruze os dedos e espere obter algo confortável. O estacionamento era 10 km (parecia) da porta da frente. A entrada da frente em si era cerca de 400 pés de comprimento ... apenas um lugar estranho.
Todo o lugar N/A
Nada Quartos para fumadores e quartos sujos Cada restaurante tinha uma espera
Uma grande variedade de restaurantes para escolher. Ligado ao cassinos circundante.
Os quartos Sem buffet
Tem um ótimo clube de comédia! O quarto de hotel era bom e limpo, mas a decoração e o ambiente eram meio enfadonhos se comparado a outros hotéis.
Eu adorei o quarto, muito limpo e confortável. O serviço foi excelente e amigável. Ótima experiência. Recomendo ficar neste hotel. A localização é excelente e há muitos lugares para comer e fazer compras. Adorei o fato de que este hotel está conectado a outros, então você não tem que sair. Ansioso para a minha próxima estadia no Silver Legacy. Não houve nada de que eu não tenha gostado.
A equipe foi acima e além de atenciosa e amigável.
A recepção foi fantástica, muito simpáticos e prestativos. O quarto que eu fiquei precisava de aspiração.
Tudo foi ótimo
Hotel limpo Hotel bom e boa localização
O check-in foi rápido e fácil, o recepcionista foi amigável e prestativo.
Nada. Não obtive o quarto reservado. Cheirava a mofo e era nojento. Nós não conseguimos o quarto reservado. O recepcionista era rude. E o quarto estava sujo. Nunca mais.
Tinha de quartos contíguos . A equipe não muito simpática e longa espera para o check-in.
Meu filho amei a arcada e a área de jogo. As opções de alimentos não são grandes.
Quarto limpo, espaçoso Sem piscina, demasiadas taxas
O jogo para as crianças, quarto maior, e apenas em geral ótimo lugar. Sem queixas
A localização é excelente e era muito limpo Nossa cama e travesseiros eram muito desconfortáveis. O condicionador de ar quase não funcionou
A minha filha tinha uma explosão. Obrigado por um bom tempo N/a
O nosso quarto era lindo! Tudo era de alta qualidade e super limpo. Nós também tínhamos uma bela vista do 20º andar. Pouca explicação sobre onde estacionar.
Quartos baratos durante a semana. Fim de semana eles duplo! Não tarde da noite de comer. Metade dos restaurantes estão fechados.
São muito ageis no atendimento O hotel não esta listado nas paginas amarelas e no site não tem o endereço
Eu gostava de tamanho, restaurantes, pessoal, jogos. Amei o conforto. In
Gostámos da qualidade do hotel que tinha instalações adequadas para a finalidade da nossa visita (feiras, congressos). A reserva de quarto que tinhamos feito estava anulada, tendo nós sido obrigados a ficar a primeira noite em quartos não adequados.Não houve respeito pela nossa reserva, para vender o quarto mais caro, numa noite de muita procura.
Tudo O spa estava fora deste mundo Cada um dos seus funcionários realmente se importa Muito agradável Excelente
Cada coisa ... !!! Comida, diversão, cheio de gente e cheio de paz ... !!! Você pode ter tudo juntos ...
Excelente localização Excelente equipe Serviço de transporte de e para o aeroporto - Edwin é incrível! Minha cama me fez coçar. Não tenho certeza se era de detergentes, bugs ... Eu dormi em cima das tampas. O ralo do chuveiro drenado lentamente.
O conforto do hotel, em relacao ao preco! Os restaurantes do Hotel deveriam permanecer abertos ate mais tarde, pelo menos, nos mesmos horarios dos hoteis concorrentes. Alem disso, os funcionarios da recepcao deveriam ser mais cordiais com os hospedes.
Bom preço Ele fede lá
Quarto com privacidade. A localização é perto da rua e de fácil acesso a pé para qualquer lugar. Um pouco de mofo no quarto. Precisa ser remodelado. Por US$ 100/noite não valeu a pena.
Muito FELIZ estadia a preços sujeira barato. Quarto limpo e tranquilo. Sem aborrecimentos em tudo. Eu ficaria novamente.
dificuldade para o check in pois o estacionamento e longe dos elevadores e não tem serviços para carregar as malas, falta de cafeteira e frigobar no apto
Um problema foi que a banheira estava plugada e não drenava.
Preços acessíveis em determinadas datas.
Quarto foi nice. A equipe fede. Atitude ruim sobre tudo. Buffet era terrível, não é o que foi anunciado.
Simples, boa equipe As placas para a localização da recepção não foram colocadas de forma lógica
Preços baixos, internet incluída, estacionamento gratuito Martini horrível, mas só custo USD 3! Sem academia ou piscina, mas é um hotel para jogar.
Grande seleção de restaurantes Taxas extras no topo da sala de taxas. Preço total deve ser incluído no Citações inicial.
Eu sempre gosto da equipe amigável e prestativa no Eldorado. Toda a gente parece sempre feliz e de bom humor. Eles são muito prestativos e agradáveis de lidar. Os quartos são confortáveis e têm tudo o que eu preciso.
A localização era boa Toda a experiência. Foi um fim de semana agitado e fazer o check-in foi um incômodo. Mesmo depois que fizemos tudo online antes.
Como temos o quarto através de caiaque Estacionamento
Nos permitiu caminhar ao redor confortavelmente, apesar de estarmos com roupa de moto. Os preços em Reno e Vegas ontinuam subindo
We are travelers from Hawaii arriving very late in the middle of the night. What a pleasure it was to find such a welcoming staff to receive us. Every interaction that we had was a joy. Management is doing a terrific job of hiring the best staff. We will most definitely think of Atlantis whenever we are in Reno. Everything was wonderful – the room and cleanliness was top notch.
This was our third stay at the Atlantis, using only the hotel, no gambling. We have found the hotel to be consistently clean, comfortable, well equipped and easy to check in and out. The beds are especially comfortable, and the room blacks out nicely for a later sleep. We found that the three times we had breakfast in the Purple Parrot, that the food was consistently well prepared and well served. We love the place. The only criticism is the ever present cigarette smoke. Though not very apparent in the hotel room, it is strong in the lobby due to the proximity with the gambling facilities. In the Purple Parrot, where we ate breakfast, it was noticeable, but not enough to spoil the enjoyment of the wholesome food served. We would stay there again if passing through Reno. Cigarette smoke, but we understand the nature of a Casino business. Thank goodness the hotel room and breakfast restaurant were substancially smoke free.
The spa is always my favorite thing to do at the Atlantis. The smoke that just sits in the casino. I am not a smoker but even when you get back to your non- smoking room you have to shower or the room smells like a smokers room.
Staff put us in a room that wreaked of smoke. Called front office 3 times to get a new room, no response. Angry, I called again to complain, Front Desk hung up on me because "I was raising my voice". Front Desk then called back, like they were doing me a favor, and with lots of attitude, and said they found a new room. A half hour later we had a new room that was smaller, without the two Queen beds we paid for, but didn't smell of smoke. One elevator had a key reader that didn't work, so we couldn't get to our room unless we used the other elevator. Before staying here, I would share a sidewalk with a homeless person and sleep on the ground.
the rooms were nice, clean. the staff was every friendly overall a nice hotel. if you are looking for just a hotel. Karl the bar tender was great! the web site shows a casino and restaurants. the only place to eat there was a Johnny rockets. the a/c hardly worked and was every loud.water pressure was really weak.
Good value for money Noisy rooms
Bed was big enough. Bathroom was spacious. looks pretty on the outside & lobby. Self parking is huge. Affordable pricing. Pillow was too soft. Shower head was old, water pressure was too soft. There was no vent in the bathroom & couldn't lock the door. Not enough outlets to plug near nightstand & speaker dock was only for iPhone 4, needs to be upgraded. Casino was closed.
The hotel room was cleaner than the rest of the property. The hotel is in the process of becoming a No Smoking and No Gaming property. Which for me is a huge plus Hotel under renovation as it is converted to Renaissance. Had trouble finding hotel due to lack of signage. Air Conditioner unit is in room with no thermostat control Mattress was extremely uncomfortable Rooms were not well insulated for noise. Noise in the corridor all night long.
* Very nice inside * Extremely clean * Smallest king room that I have ever stayed in (even among boutique hotels) * Hot tub was not working, despite being brand new - I came to Reno for Tough Mudder and that was one of my main reasons for staying there was to come back and soak in a nice new hot tub
I booked a room at this hotel for one night december 26th 2015 I showed up late at 5:00 pm due to bad traffic The staff told me the room was not ready with very rude attitude. I asked when would it be ready . The female staff returned with " i dont know " in a very rude way I was not happy with her reply. What did it mean by i dont know. I should be ready for us to check in at 3:00 pm. However, the thing i got frustrated was the attitude from the unfriendly female staff :). I got to my room eventually. There was no towels . What the heck? It took another hour for us to get towels. :). I asled for the rollaway bed twice. It never came. I would never return to this hotel again. Stay away from it. Or else it may ruin your vacation/holiday spirit
Friendly staff. Accomodated us with our request for early check in for free. There was a hair in the towel. Casino was closed for renovation.
Stayed out late on New Year's Eve. Woke up the next morning and there were no pillowcases on the pillows that we were sleeping on in the bed. Also the inside of the shower was not cleaned the glass was not wipe down. Ran the thermostat on 80° and it never got hotter than 70° in the room it was cold. And very low water pressure in the shower, impossible for two people to take a shower at the same time.
Nice river view room, clean No mention the property is distressed financially, spa, pool and restaurants are closed for "renovations". Not a lick of construction activity could be observed. Front desk at check in, shared the casino " closed last year" and will not reopen when the property is rebadged in 2016-17. Other guests were equally mislead and frequently mentioned their opinion of the deception when
I liked that parking was "free"(although they charge you a hotel fee so i guess it isn't really) and the rooms had a refridgerator already in them. There was a convenience store close by. The hotel was quiet and not as busy as the casinos down town. It wasn't downtown. I thought the walk would be a little shorter but due to the construction sometimes it took a little longer. Also, there was no casino for gambling.
I loved the restaurant inside, good food. I liked the swimming pool and how it looked inside. The staff that cleaned the rooms were nice. I didn't like the small rooms, for the price. Bathroom was small. The slot machines weren't good. Inside the gambling area, not enough action. The server that was bringing drinks on the gambling floor, was not friendly at all. They need to bring better slot machines and entertainment to get more people in there. Seems more business like and not a kid friendly place. Alot of people working there, didn't seem happy. Could be due to the rumor they're getting bought out next year.
The friendly staff Nothing
Nice, clean, decently priced hotel located very conveniently at the entrance to the Reno Tahoe airport. We had a very early flight and not having to stress about traffic, etc. to get to the airport on time allowed us to get a very good night's sleep before our early a.m. wake up call. They also had a shuttle ready and willing to take us directly to the airport. Not a thing....
Room and Accommodations Had to call a cab to the airport. The shuttle doesn't run at 4am for an early flight. Very disappointing.
Maids did not make noise or attempt to enter the room until later in the morning. Location is fantastic. Place was clean and in good shape. Once in a while the planes would make some noise early in the AM.
The hotel is very convenient to the Reno Airport. The rooms are clean and comfortable. The walls are extremely thin. Unfortunately my neighbor had a winter cold, and was up coughing all night which meant I was up listening all night. The walls are so thin that I could hear when they pushed the off switch on the night stand. Also, the heating is not central, and the window system was very loud when it would kick on every couple hours. Overall, not a good night sleep. I was in room 223. Perhaps other rooms or floors have better insulation.
It was at a quiet location even tho the freeway was near by we couldn't hear the cars on it at night. The hotel smelled good the minute we walked in. We enjoyed the breakfast. We liked the fact that to get in from the outside you had to use your key, not just anyone could walk in. Thank you.
Facilities is very good, and front desk service is friendly.
Price and big rooms Hair all over
Clean and comfortable bed. The price is definitely a plus. N/A. If it could provide free breakfast, it would be be great.
Nothing Hotel is hard to find, It is NOT at the address they claim.
Nothing This hotel isn't even close to 3 star! You kidding me. Homeless people in the lobby. Room old. Wow. Absolute joke of a hotel. Never recommend it or stay there again!
This guest did not leave comments about this hotel.
Everything was excellent except the mattress desperately needed to be replaced!
Friendliness and helpfulness of staff. No
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
quite, clean novice from high way traffic
This guest did not leave comments about this hotel.
Rooms were clean and the staff were friendly. The location of the hotel is great, just off the freeway and next to a gas station and some restaurants. The room itself was spacious with a large bathroom (I booked a single king bed room and it was like a small 1br apartment inside). I really only needed a place to sleep while I'm in Reno, so I wasn't really expecting much. The only improvement they can make is to get quieter air conditioning units, since there was one right next to the bed and it can get loud at night.
This hotel was what I expected of a Hilton. It was easy to access from the freeway. I fell safe in the hotel and neighborhood. Rooms were clean and nicely decorated. Used the refrigerator but not the microwave but glad it was there if we needed it. The shower head was mounted too high. Not a big issue but I'm shorter than most people and to adjust the spray I'd have to balance on the side of the tub. Doesn't seem safe to me. Many hotels do this. So this to limited to This Hilton.
This is one of the best run, friendliest locations in all of Reno. N/A
I have been staying here for almost 18 months regularly as part of my projects in Reno. I have also stayed at some of the Casino properties in the area. I cannot tell you how much I appreciate Jeff Peason's staff here. They just treat me like family.