Tem um ótimo clube de comédia! O quarto de hotel era bom e limpo, mas a decoração e o ambiente eram meio enfadonhos se comparado a outros hotéis.
Tudo foi ótimo
Eu adorei o quarto, muito limpo e confortável. O serviço foi excelente e amigável. Ótima experiência. Recomendo ficar neste hotel. A localização é excelente e há muitos lugares para comer e fazer compras. Adorei o fato de que este hotel está conectado a outros, então você não tem que sair. Ansioso para a minha próxima estadia no Silver Legacy. Não houve nada de que eu não tenha gostado.
Os quartos Sem buffet
The room was clean and comfortable. The spa massages were great. Some of the food was actually pretty good, but not awesome. It took forever to get to our room, and it felt like we were heading to the wrong side of the tracks in a run down area. Make sure you understand where your room will be. If you don't care about run down common areas and rooms next to the dumpsters, then book without abandon, but never having been there, I didn't realize it could be so unappealing. The room was actually just fine and clean, but it took forever to walk there. Spend a little more to stay closer in. Otherwise, smokey casino, and typical good. Not unexpected.
Resturant 's and Terrance lounge had a very nice setting. Service was very friendly and helpfull. Cocktails were perfect. Pool was open already at 6am and was very nice to enjoy. Rooms were a bit outdated. Bath-tap faucet became loose and we could not use the shower when we needed it. ( long drive from las Vegas through Dead Valley) Room repair came and fixed the faucet prompt.
It was a room for the night. Rude front desk staff, smokey, dated decor, not cool. Won't stay here again.
Cleanliness friendly staff Slow wifi ended up turning it off and using the data from my own plan why pay for an upgrade when I already pay for a phone plan?
Close to where I needed to be for a friend's wedding The non-smoking rooms smelled like smoke, had to air them out for a day with the window open to get the smoke out. The front desk was generally slow, the sheets had holes in them and were not tucked in well.
Very nice, we really enjoyed our stay
I LOVED the staff. From the time I checked in, I felt welcomed. I loved the room...very luxurious, great value. I called down to the front desk for many things at different times and every shift had fabulous people. Even the ladies at the cafe have great service. I will absolutely come back and bring my family! Thank you very much!
NICE CASINO, COMFY CHAIRS, MANY CHOICES TO EAT. EASY CHECK-IN AND OUT, BELLHOP SERVICE AND VALET SERVICE GREAT. OUR ROOM SEEMED OVER CROWDED, AND NEEDED SOME REPAIRS TO ITEMS IN THE ROOM. TURNED IN A NOTE WITH THE LIST OF ITEMS WHEN WE CHECKED OUT.
the clean rooms the cold and snow
Didn't win any money Our first room was not the one I registered for. Then they cleared it up. but it took a couple of hours.
The room is very spacious, comfortable bed and quiet room. we've booked three rooms and overall my whole family really enjoy the stay. upon check out, the FD associate there's a restaurant charge in one of our room. obviously, we never dine in or call room service during our stay. with family of us, we leave early in the hotel and coming late at night to sleep and rest. I hope this wrong charges will not despite my future stay. Thanks.
We used and appreciated the clean and complete health facility. We thought it would be closer to the river for walking but it was a drive.
Excelente localização Eu senti que o preço era um pouco alto
Nada. Não obtive o quarto reservado. Cheirava a mofo e era nojento. Nós não conseguimos o quarto reservado. O recepcionista era rude. E o quarto estava sujo. Nunca mais.
Simpatia O quarto era muito sujo. Roupas de cama rasgadas, comida deixada no quarto, band-aid usado na banheira, urina em torno do vaso sanitário, manchas sujas no chão :(
O check-in foi rápido e fácil, o recepcionista foi amigável e prestativo.
Tudo é agradável, tive uma ótima estadia!! Meio que fiquei perdido, hehe
Hotel limpo Hotel bom e boa localização
Adorei o cassino, sala de jogos, restaurantes. Eu pedi um quarto tranquilo e nos deram um com famílias barulhentas em ambos os lados. E uma delas nos acordou às 6 am. Não gostei.
Quarto limpo, espaçoso Sem piscina, demasiadas taxas
A comida era ótima Sem piscina
Os serviços e o serviço de arrumação O preço
I have been staying here for almost 18 months regularly as part of my projects in Reno. I have also stayed at some of the Casino properties in the area. I cannot tell you how much I appreciate Jeff Peason's staff here. They just treat me like family.
Rooms were clean and the staff were friendly. The location of the hotel is great, just off the freeway and next to a gas station and some restaurants. The room itself was spacious with a large bathroom (I booked a single king bed room and it was like a small 1br apartment inside). I really only needed a place to sleep while I'm in Reno, so I wasn't really expecting much. The only improvement they can make is to get quieter air conditioning units, since there was one right next to the bed and it can get loud at night.
This is one of the best run, friendliest locations in all of Reno. N/A
This hotel was what I expected of a Hilton. It was easy to access from the freeway. I fell safe in the hotel and neighborhood. Rooms were clean and nicely decorated. Used the refrigerator but not the microwave but glad it was there if we needed it. The shower head was mounted too high. Not a big issue but I'm shorter than most people and to adjust the spray I'd have to balance on the side of the tub. Doesn't seem safe to me. Many hotels do this. So this to limited to This Hilton.
localizacao;quartos bons ,custo beneficio bom falta de vagas no estacionamento carros , cachorros no hotel?
O quarto era enorme ... e meio vazio. Não tinha muito móveis para preenchê-lo. O controle de temperatura era tosco -- um mostrador de algumas décadas atrás com "quente" ou "frio" -- a partir daí, cruze os dedos e espere obter algo confortável. O estacionamento era 10 km (parecia) da porta da frente. A entrada da frente em si era cerca de 400 pés de comprimento ... apenas um lugar estranho.
Todo o lugar N/A
Bed was big enough. Bathroom was spacious. looks pretty on the outside & lobby. Self parking is huge. Affordable pricing. Pillow was too soft. Shower head was old, water pressure was too soft. There was no vent in the bathroom & couldn't lock the door. Not enough outlets to plug near nightstand & speaker dock was only for iPhone 4, needs to be upgraded. Casino was closed.
Friendly staff. Accomodated us with our request for early check in for free. There was a hair in the towel. Casino was closed for renovation.
I liked that parking was "free"(although they charge you a hotel fee so i guess it isn't really) and the rooms had a refridgerator already in them. There was a convenience store close by. The hotel was quiet and not as busy as the casinos down town. It wasn't downtown. I thought the walk would be a little shorter but due to the construction sometimes it took a little longer. Also, there was no casino for gambling.
Stayed out late on New Year's Eve. Woke up the next morning and there were no pillowcases on the pillows that we were sleeping on in the bed. Also the inside of the shower was not cleaned the glass was not wipe down. Ran the thermostat on 80° and it never got hotter than 70° in the room it was cold. And very low water pressure in the shower, impossible for two people to take a shower at the same time.
I booked a room at this hotel for one night december 26th 2015 I showed up late at 5:00 pm due to bad traffic The staff told me the room was not ready with very rude attitude. I asked when would it be ready . The female staff returned with " i dont know " in a very rude way I was not happy with her reply. What did it mean by i dont know. I should be ready for us to check in at 3:00 pm. However, the thing i got frustrated was the attitude from the unfriendly female staff :). I got to my room eventually. There was no towels . What the heck? It took another hour for us to get towels. :). I asled for the rollaway bed twice. It never came. I would never return to this hotel again. Stay away from it. Or else it may ruin your vacation/holiday spirit
Staff put us in a room that wreaked of smoke. Called front office 3 times to get a new room, no response. Angry, I called again to complain, Front Desk hung up on me because "I was raising my voice". Front Desk then called back, like they were doing me a favor, and with lots of attitude, and said they found a new room. A half hour later we had a new room that was smaller, without the two Queen beds we paid for, but didn't smell of smoke. One elevator had a key reader that didn't work, so we couldn't get to our room unless we used the other elevator. Before staying here, I would share a sidewalk with a homeless person and sleep on the ground.
The hotel room was cleaner than the rest of the property. The hotel is in the process of becoming a No Smoking and No Gaming property. Which for me is a huge plus Hotel under renovation as it is converted to Renaissance. Had trouble finding hotel due to lack of signage. Air Conditioner unit is in room with no thermostat control Mattress was extremely uncomfortable Rooms were not well insulated for noise. Noise in the corridor all night long.
I loved the restaurant inside, good food. I liked the swimming pool and how it looked inside. The staff that cleaned the rooms were nice. I didn't like the small rooms, for the price. Bathroom was small. The slot machines weren't good. Inside the gambling area, not enough action. The server that was bringing drinks on the gambling floor, was not friendly at all. They need to bring better slot machines and entertainment to get more people in there. Seems more business like and not a kid friendly place. Alot of people working there, didn't seem happy. Could be due to the rumor they're getting bought out next year.
Nice river view room, clean No mention the property is distressed financially, spa, pool and restaurants are closed for "renovations". Not a lick of construction activity could be observed. Front desk at check in, shared the casino " closed last year" and will not reopen when the property is rebadged in 2016-17. Other guests were equally mislead and frequently mentioned their opinion of the deception when
Good value for money Noisy rooms
the rooms were nice, clean. the staff was every friendly overall a nice hotel. if you are looking for just a hotel. Karl the bar tender was great! the web site shows a casino and restaurants. the only place to eat there was a Johnny rockets. the a/c hardly worked and was every loud.water pressure was really weak.
* Very nice inside * Extremely clean * Smallest king room that I have ever stayed in (even among boutique hotels) * Hot tub was not working, despite being brand new - I came to Reno for Tough Mudder and that was one of my main reasons for staying there was to come back and soak in a nice new hot tub
Um problema foi que a banheira estava plugada e não drenava.
Muito FELIZ estadia a preços sujeira barato. Quarto limpo e tranquilo. Sem aborrecimentos em tudo. Eu ficaria novamente.
Quarto com privacidade. A localização é perto da rua e de fácil acesso a pé para qualquer lugar. Um pouco de mofo no quarto. Precisa ser remodelado. Por US$ 100/noite não valeu a pena.
dificuldade para o check in pois o estacionamento e longe dos elevadores e não tem serviços para carregar as malas, falta de cafeteira e frigobar no apto
Eu sempre gosto da equipe amigável e prestativa no Eldorado. Toda a gente parece sempre feliz e de bom humor. Eles são muito prestativos e agradáveis de lidar. Os quartos são confortáveis e têm tudo o que eu preciso.
A localização era boa Toda a experiência. Foi um fim de semana agitado e fazer o check-in foi um incômodo. Mesmo depois que fizemos tudo online antes.
The rooms were clean and very comfortable housekeeping was friendly and nice I did not like the casino to much cigarette smoke and the people that go there are not people I would invite home for dinner
The front desk person gave me a room on an upper level floor when I requested it due to a late check in and even though place was sold out. The room was fine. Basic two bedroom. Wireless worked. This was a multi-unit hotel with cheap rates - it worked for me when in town to go door to door during election season Lobby and rest of hotel smells of cigarette smoke bc smoking allowed in the casino. Casino diner food pretty basic. Great for feeling like you get to see some local action.
Tv's are way outdated. Time for a change.
Toilet not flushing properly, bed broken on one side.
The concierge was very friendly and helpful, she put us in a lower floor at my request, and she called the room after we got our stuff in to make sure it was ok. There were a lot of shady looking people hanging around the entrance and parking lot. The room was VERY outdated.
The location is a good deal for the location to downtown. The room was very clean and the floor was spotless. The hair dryer didn't work.
Customer service, dirty rooms, smoke filled lobby,
I booked this through booking.com. When I made the booking, it says no credit card required. So I booked it without my credit card. When I arrived, the staff said that my reservation was cancelled and all rooms are booked. The reason the room was cancelled was my credit card was declined. I have never provided my credit card and somehow it got my credit card and charged it. And it didn't go through so it canceled my reservation, without any phone call, text, or email. So I to book another hotel at the last minute. There are 5 things they did wrong: 1. Got my credit from booking.com which I didn't intended to provide; 2. Ran through my credit card without my permission; 3. My credit card got declined so they cancelled my reservation and let others book the room; 4. Didn't notify me until I arrived at 11:00 pm; 5. Had a very rude attitude. Absolutely say no to this hotel.
1. Ease of access 2. Convenient parking 3. Close to Downtown action 4. Close to freeway on ramps 5. I was upgraded upon arrival 6. The coffee shop ladies/staff were sweet 1. Hotel located next to train tracks, train whistle sounded nearly every hour - all night long like an alarm clock. 2. Bathroom fan sounded like a vacuum cleaner. It automatically came on with the lights so, no way to turn it off. 3. It appeared like a high crime rate area. 4. Casino was smoky and dirty, very undesirable. 5. TV remote only partially worked, couldn't watch movies. Maintenance was too busy to fix.
I'm still alive, my car was not stolen. I had an expensive car and felt it's not a safe place to park my car for the night, nor it was clean enough inside. Best Western (just 20 bucks more expensive) in the same area is much better. La Quinta (same price) also felt better, although not as good as Best Western.
Nice view of the city lights at night. Easy access to parking. Quick hot water. The room was relatively large and had a comfortable couch and coffee table. Smoky smell in lobby made my eyes water. The floor we were on was non-smoking but smelled of smoke just the same. The TV was an old CRT type and the remote for it didn't work. The room was difficult to cool down to a nice sleeping temperature even though it was very cold outside. The pillows were small too soft to give any support.
Nothing The carpets, the air quality in the room, stuffy corridors.
Gostámos da qualidade do hotel que tinha instalações adequadas para a finalidade da nossa visita (feiras, congressos). A reserva de quarto que tinhamos feito estava anulada, tendo nós sido obrigados a ficar a primeira noite em quartos não adequados.Não houve respeito pela nossa reserva, para vender o quarto mais caro, numa noite de muita procura.
São muito ageis no atendimento O hotel não esta listado nas paginas amarelas e no site não tem o endereço
Very friendly and courteous staff, cleanliness, complimentary breakfast, ease of check in and parking
Customer service was terrible.
Nice non-smoking facilities, clean comfortable room,, super staff, easy parking and a great breakfast. N/A
The staff, from the front desk to housekeeping, are the very best and the friendliest I've ever experienced. Everyone was willingly to help and always with a smile upon their faces! The facility and rooms were top rated as well as extremely beautiful and clean. Recommended to anyone at anytime!
Breakfast 2nd day was not very appetizing
Courteous and helpful staff, great Continental breakfast
Clean and great breakfast Very noisy. Young children running the hallways and banging on doors in evening. Lots of noise on floor above too. Three times kids knocked on our door- twice they ran away when it was opened. Once they said sorry, wrong room.
It was okay... not the best hotel I've ever stayed at, but not the absolute worst; you get what you pay for. The room was pretty clean and the bed comfy, but nothing luxurious at all about this hotel. Front desk staff were okay too. The facilities seemed a little run down and the continental breakfast wasn't really worth it. Couch in room had cigarette burn marks on it, and carpeting was thin which was put over a pipe/valve that made it lumpy to walk on.
Staff was so nice and pleasant. Had a small business feel, the way it was run, the whole staff knew the happenings of the hotel. We had a lot of space in our hotel room and bathroom, mini kitchen. Very reasonable price for a one night stay.
Great, clean room. Quiet, with plenty of parking
Location was good for the purpose of my trip. Check-in was disorganized, floor smelled like smoke, room was outdated and dingy, stairwell had dirt tracked throughout and was never cleaned during our 3 night stay.
Close proximity to the location of the event I was in town for FILTHY! splatter on the walls dirty baseboards goo on the walls in the bathroom cigarette burns in the carpet (reserved a non-smoking room) and bathroom counter found a cigarette butt on the rug as you enter the bathroom dirty floor in the bathroom the smell of cigarette smoke and pot filled the room the AC was noisy and rattled
Not a thing No shuttle in the early am. Front desk staff was beyond bad. I asked for a cab at 0430AM and she gave me a wake up cal instead. Horrible experience.
breakfast the room smell smoke need to spray
The beds were clean and comfortable. The shower and bath area had mildew and the tub was so worn I couldn't tell if it was dirty or just old. The courtyard green space area has been filled in with cement, which is now disintegrating. It wasn't horrible for one night, but I was happy it was just one night.
Staff was friendly and helpful. Manager Kim was prompt and thorough in addressing each issue/problem. Non-smoking room was permiated with stiff, stale smoke. Both double beds had large rips/holes in sheets. Bathroom floor behind door clearly never cleaned. Toilet backed up for no apparent reason.
First they give us a smoking room... Seriously?! and you know why... we booked thru kayak and they dont have any control over bookings made thru other websites... Anyways, they moved use to a non-smoking room, which was smelling (from cigarette smoke)... When we reached out the front desk lady said, they have no control if someone smoked in those rooms, although they are supposed to be non-smoking...
Location and staff Room had an odd odor, no natural light, lobby coffee was beyond bad, pizza box with pizza in it left in my "cleaned" room, pants left in closet. Not the good stay I've had at other LA Quinta inns.
Nothing Old smelled like pee
Location was easy to access Everything about this hotel was worn out - carpets, furniture, facilities, etc. Was a bit un-nerving to stay given it's poor condition. Breakfast consisted of artificially flavored strawberry waffles (what's wrong with plain waffles with syrup?), flavorless eggs, and ham that you had to ask the kitchen staff for because the pan was empty. Coffee pot was empty as well. Kitchen staff was behind closed doors visiting with each other and gave me a dirty look when I interrupted them to ask them to refill breakfast. The office was unstaffed and closed when we arrived at 7 pm with a sign on the door to go to the hotel next door to register. Perhaps that should have been our clue...
location ceiling falling in and water stains; elevator lights not working; sink hot water just a trickle; at first check in front desk female rude and mean, other staff very nice; no blankets;
Not too much. What didn't I like. The first thing when I checked in the clerk made a photo copy of my credit card that I wasn't comfortable with, the people sleeping in the lobby every morning and the police arresting the woman in front of the lobby the day that I checked out. Those are just some of the things that I didn't like. If you would like me to tell you more, call me. I would never stay here again.
The room was very modern and lovely barring a plumbing issue with the sink The property outside the room was was understandably going thru a renovation, it looked old and dated in need of serious love and attention.
Rooms clean and comfortable. Breakfast good was good. Pool had been repaired and was a nice addition. They finally did enough enforcement that there was no cigarette smoke in halls and rooms. When we had first stayed there was strong stench of cigarettes and marijuana everywhere but now that is gone. Thanks. Staff person upon check in was curt and cold, almost rude. Since the last we stayed there they had crammed all breakfast into one shared unit between 2 hotels so food ran out and staff was 1/2 as large so running full time and still running out of food items. Very little room to seat guests and lines waiting for the one toaster, the one waffle iron, etc. This was our 3rd stay and finally someone explained how to sign up for rewards. Even at that the staff continues to act like it is some well guarded secret.
Whirlpool Smelled like smoke
Breakfast was yummy! The carpets were filthy, and there was a weird smell in the hallways-- something like way to much air freshener or something. We did have a good sleep, which is what we were looking for, but the cleanliness issue just made us feel like we wanted to get outta there as soon as possible.
desk staff was friendly and helpful. Breakfasts were excellent and breakfast staff was incredibly efficient even when an overwhelming crowd existed. Bed was comfortable and tv was nice supposed to be nonsmoking facility, but smokers in the halls every night and pretty overwhelming. Luckily the aircon was fed from outside so with it on we could fend off the smoke. Maid forgot towels.
pool was nasty ordered three rooms and they were divided up i don't usually complain and being from out of town im not sure if this was a great deal for the money or not the breakfast was okay though and that saved us some money the staff was very nice pool was nasty hair floating in it and smelled funny ordered three rooms and they were divided up i don't usually complain and being from out of town im not sure if this was a great deal for the money or not.
Hotel is always very clean and well maintained. Staff is always very friendly and helpful. I would stay here again in a heartbeat.
Quiet, safe, CLEAN, Excellent value!!!
Price since we were here on business and had no desire to stay at one of the casinos. Friendly helpful staff. Air conditioner didn't get quite cold enough. One very stained chair next to the desk sort of ruined the overall feeling of the otherwise nice and comfortable room for the price.
The friendly staff Nothing
The hotel is very convenient to the Reno Airport. The rooms are clean and comfortable. The walls are extremely thin. Unfortunately my neighbor had a winter cold, and was up coughing all night which meant I was up listening all night. The walls are so thin that I could hear when they pushed the off switch on the night stand. Also, the heating is not central, and the window system was very loud when it would kick on every couple hours. Overall, not a good night sleep. I was in room 223. Perhaps other rooms or floors have better insulation.
Room and Accommodations Had to call a cab to the airport. The shuttle doesn't run at 4am for an early flight. Very disappointing.
Maids did not make noise or attempt to enter the room until later in the morning. Location is fantastic. Place was clean and in good shape. Once in a while the planes would make some noise early in the AM.
Nice, clean, decently priced hotel located very conveniently at the entrance to the Reno Tahoe airport. We had a very early flight and not having to stress about traffic, etc. to get to the airport on time allowed us to get a very good night's sleep before our early a.m. wake up call. They also had a shuttle ready and willing to take us directly to the airport. Not a thing....