All was great, particularly the staff and management. They care about the guests is incredible. Great service!!! All was fine.
Very nice hostess. Beautiful location! Cold room - ask the heater be turned on before you arrive!
The staff was wonderfully friendly and accommodating. The scenery is breathtaking.
kindness of the staff, position...everything! wonderful
Nice location, friendly staff
very very friendly, room good size and very comfortable--a great value
Friendliness of owner made us feel at home. good beds. good place for relaxing and close to excellent ski pistas Shower gel missing. Just soap
The welcome was very warm, and the staff were friendly throughout our stay
Good service. The owner was welcoming us in a very friendly way. it is a simple hotel which we used for just one night before reaching our final destination. The extra bed was there and the room was big enough for the 5 of us. Above all it was clean. It is a pension with some furniture being somewhat outdated.
Good location, especially when heading to the south of Europe, good price-quality relation. The owner is very nice, always kind. The breakfast was ok.
Very comfortable apartment, friendly staff, great location. Nothing to dislike really.
We stayed here 8 nights in a holiday apartment- self catering. Frau Reichelt made us very welcome and we thoroughly recommend this apartment even if you don't intend to do more than make yourself a cup of tea or coffee. We had a kitchen seating area, covered balcony & an outside south facing balcony as well. The bedroom was well appointed with comfortable bed and separate wc and bathroom. There is a small swimming pool available and sauna. Parking is under cover. The only change to the booking conditions was a 30 Euro cleaning charge at the end of the stay. The 2 Euro daily access to theWiFi was reduced to 1 Euro a day for our 8 day stay . Excellent meals for 12 Euro -300 metres away at local restaurant.
Absolutely good value! We booked the apartment for 4 ppl, but surprisingly found out that it could actually accommodate more than 6 ppl. There are 3 separate bedrooms, one of which even possesses another double bed, and 2 bathrooms. The apartment is not as fancy decorated as 4 star hotels, but very clean. The kitchen is well equipped and both the oven and dishwasher worked perfectly. The balcony of the main bedroom faces the mountain and thus enjoys a fantastic view of the green mountains in summer time. There's even a swimming pool in the basement which is open all year round. The location is not ideal for ppl travelling by public transportation since I didn't see any bus or train station nearby. The dining and living room is relatively small (the same room), so are the tv sets.
Everything, the owner was very friendly and helpfull. The room was great: large, clean and very comfortable with a great view on the mountains. The internet connection is very fast and we loved the indoor swimming pool/ sauna. Besides all this the breakfast served was very complete and of good quality. Overall a great place to stay, with great value for money! Nothing!
We liked the location of the hotel, the facilities such as the swimming pool and the garden. We appreciated the recommendations given by the landlady. We had booked a family room, according to the description of the room it was meant for 2 adults and 2 children with kitchenette included (I have re-checked it now on the website). In fact we got the double room and our eldest boy slept on a folding matress, on top there was a cot. The room was too small for the 4 of us and we were packed like sardines. Watch out the fact that a child over 2 has to pay, written in small letters.
This is a really nice place to escape the city. Quiet and peaceful ambience of Alps countryside easily brings you into calmness and admiration. Location suits very well for visiting mountains, waterfalls, Carintia lakes, Gasteinertal thermes, and Salzburg city as well. Rooms are perfectly clean and nicely furnished (however, this is not "design" or luxe hotel). We took Panorama apartments and it have everything for long and comfortable stay, including dishwasher. Supermarkets are in 3 minutes driving so it's not a problem to feed even a big family. The hotel policy implies free bikes and sauna for guests. Children playground and small heated pool is at backyard. Everything is very clean and nicely done. All dislikes are minor. Breakfasts were too modest. Therme facility was being constructed nearby (but it covers in future). The cowshed is right near the hotel. It's empty on summertime, when cows pasture on highlands, but it shall produce some natural smell by the winter.
Everything was great. The staff were very friendly and went out of their way to help if they could. The wellness centre was amazing. The food was the best possible in a non michelin star restaurant. The location was perfect for access to the slopes(with or without a car) and going for a few drinks in the evening with a short walk to the hotel after. The room was a bit small but acceptabl. Cigarette smoke coming into the room when the fan was on in the bathroom.
Very nice atmosphere
The very friendly and professional welcome and service from staff. Free use of Wellness Suite. Location in centre of village. Ski bus service just outside hotel.
Staff very helpfull, friendly, flexible. Near ski bus stop. Flexibility for booking long weekend well in advance. No signposted fire escape, especially noticable @ night.
Perfekt service from the hotel staff
location, room size, fitness facilities
Central location, right off main highway, quiet Not a thing
Kind,obliging and helpful staff. Very nice relaxing area and great massage. The breakfast was quite poor in variety.
Friendly staff, good location, nice and clean room. No wifi internet access.
Doors close at 8 pm :S
Service was excellent wis very nice people.Facilities of the hotel were very complete in general; Cleanlyness was perfect. Decoration of the rom is outdated. Internet connection is vey poor.
Great location for skiing in Radstadt, which has well groomed and challenging slopes for families. Warm cosy atmosphere. Receptionist really should be able to converse in more than 1 langauge (in this case German). All litreature in hotel in German only.
Fantastic host, we felt home is when we came for the short stay. Will go back to the pension any time I'm in the Salzburg land. long notice you can save your money if you dont come.
'Friendly receive, good breakfast.
We had another family travelling with us, each of us had two children so we needed a place that worked for all. Haus Susanne although had smaller rooms worked just great for our one night stay. Breakfast was the typical European breakfast, but there was enough for us all to be full and happy when we left in the morning. There isn't any air conditioning in the rooms, which is fine, however during the summer this could be a problem when the fields are being fertilized. If you are not use to the normal farm smells it may be a little difficult at times. However since we grew up around farms we were use to the smell of the nearby fields so it didn't bother us to much. You can always close the window, however we slept with ours open all night.
The owners are a very pleasant couple and provided useful information on how to get around Radstadt and up to the ski resorts.
The house is located beautifully in the mountains in a nice little village, the house and the rooms have fantastic views.Very warm welcome, nice breakfast, really a lovely friendly home. Shame we were only there so short. Will definately recommend this.
Kindly and good position hotel Poor breakfast, cleanlines coluld be improved
Really nice host couple / family. Best alp resorts of Austria all around and breath taking scenery. Really homelike atmosphere and excellent location surrounded by all needed things like good restaurants and afterski facilities. Also our little dog enjoyed his holiday in House Susanne. Greetings from Germany to Ben, Angela and co.