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Almost every thing in the hotel. Swimming pool and location
Beautiful hotel with very helpful staff There was a little bit of mold residue in the shower that was visible to the eye
Staff very pleasant and helpful Rooms were smaller than expected considering it was a Premier room
The hotel staff was very co-operative & helpful. One night I came to know that there is no water in the washroom and it took 1 hour till the problem was solved.
Hotel Staff were very friendly.
The attention by all staff. The room I was given.The buffet service.
The hotel is very good, enormous habitacion, services is good and decent food in roon services Breacfast closed to early 10:25 am
very luxurious, big rooms, friendly staff, breakfast with lots of different choices Light system in the room is very complicated
Hospitality, warm wellcome
I was very pleased with my room, though being on the flight path to the airport sometimes was noisy. The breakfast was very good also. I found the air conditioning at night to be hot, maybe this had something to do with the electrical work going on in the hotel, and doonas make it very warm, a blanket would also be good as an alternative.
It's nice hotel and I liked it... Everything was fine and nice
The design of the hotel The bath room need to be reviewed
i liked that i was attending a wedding at the hotel < and the location of the hotel was in the center of doha i didnt like the staff services when i was back 2 my room the bed was a mess he just cleaned the wc.
The position is great, right on the waterfront and with all the facilities you need. Its an iconic building, there is not much history in the new Doha and this is part of it.
The hotel is obviously a world class international hotel but veering towards business users, as we were not there on business it was not perhaps the best choice, but the staff were always very helpful and kind. What we found most annoying was the non-availability of Taxis. We were pressed to use the hotel limo service, which was ok to and from the airport but was very expensive for short trips down town, for example they charged 70 to go to the museum, but the taxi coming back was only 30. I would have chosen a hotel closer to a taxi stand had I realised this problem when booking.
The happy hour.
Very helpful staff, rooms were lovely, everything you'd expect from this type of hotel.
The room was nice. We stayed at the club floor and being able to have snacks (free) thoroughout the day was very convenient. the hotel gets very crowded and noisy, at night especially. The beach was awful (they allow outside guests as well) and water very dirty.
good location, good value of money, cleean, club loungem, ffod, brekfast, and more the internet not free, tis is very bad these days for any traveler, i think sheraton has to change this policy of internet charging, internet is very important to be free, it dose not cost sheraton too much, but they charge you too much, 8 us $ l hr. it is really very bad and gives feeling tha you are stuck and yo have to pay allot for youe emails, i hate to pay for the internet in sheraton while i becomes free in the street.very bad
I had asked for a non-smoking room and someone had smoked in it when I arrived. No questions asked I was immediately upgraded to a King Suite. Very accommodating. It currently is a bit far from anything else to do. We were glad we had hired a car. Eventually many more things will be in this location. If you planned to just hang out at the hotel, it is a lovely spot for that.
Thai restaurant,room comfort,staff at reception slow room service, need more setting atmosphere in conference rooms,expensive limo service
Staff was helpful, room was very spacious and nice.
Very nice room and helpful stafff - we enjoyed staying there. Food was costly
everything about this hotel was amazing
I think the whole ambience of the hotel, its staff and facilities was excellent The high price of wine however that is the same throughout the Gulf States...
Very expensive room service food also the spa is very expensive
The service, solitude, luxury and eating delights experienced, provided the ideal accompaniament to a wonderful stay.
every thing was bad except the hotel itself. bad reception bad room services and every thing was too expensive snd the rooms were over rated
We loved the Club room. It's great value for money, and they allow children so my family and I could all spend time together. The food was wonderful! We also really enjoyed the pool and beach... a very relaxing getaway!
As a first time guest I appreciated the new condition and cleaness Nothing serious
All was good especially the special rooms for kids room service food was not very good
The looby was very romance , and service in room also the gifts in room Value of money
all hotel the price must be decreased
Very friendly and cooperative staff. Very tasty buffet and full of varities.
Always supportive staff, nice club lounge They were not able to get me a regular taxi, only limousine service was available
Treated extremely well. Staff, especially the staff at the pool bar where excellent and very friendly.The whole experience was amazing and just what me and my wife needed for a relaxing stay....perfect and will be going back.
the swiming pools and restaurent, the equite and hotel location the massage technitian was un available for this reason spa and wellness was in poor service
The Indonesian and Filipino Staff members that we interacted with were excellent, put on a great face for the Hotel and deserve more than they will ever get. We visited the Grand Hyatt "next door" for dinner and their non-existent front staff made the Ritz-Carlton shine like a diamond. The room was nice and comfortable. Easy access on the fringe of the city and yes, I would stay here again. Like everything in the "growing" GCC cities, overvalued. Internet access should be inclusive period.
The relaxed atmosphere... non intrusive staff, excellent food. Great pool Hotel pillow might have been a bit thicker
It was our anniversery and the staff did there outmost to make it so special. No there was a lot of luxery, very high food standards, excellent breakfast buffet, and a lovely pool with privacy, and comfartable beds.Staff is very professional and friendly
The staff was outstanding,if not overly attentive. From the pick up at the airport to the greeting when i arrived, evryone addressed me by my name and treated me with a welcoming respect as if I were a returning customer.
There are many bar Siwmming pool The see front of the hotel, you can siwm Every thing was good
Hospitality and location. Prices are high
close to city centre
From start to finish the hotel and staff were First Class Do they do discounts for return customers ?
Not a great deal, the hotel was very dated and needed a total refurb poor quality of room
The selection of restaurants and bars; together with the relaxation facilities
Room Service The Restaurant on first flour is very expensive & Laundry in expensive too comparing to local market laundry.
WiFi in the rooms.
In general was very happy with everything. I will be retrning there next week.
I have been using this hotel for the past 3 years and they offer exactly what I need from the hotel. I like the lots of parking available and not have the feeling of being on a busy street.
Centrally located and easy to access all areas of the City and an excellent alternative to the West Bay area. 15-20mins from airport.Free WiFi in public areas and in some higher tariff rooms. Wide choice of restaurants and bars.
Everything was superb. The iron was broke, it leak water and the ironing broad old cheap.
Clean hotel, professional service, good sized rooms No bar
Requested a non smoking room, got a smoking room
Luxury , no question about it The fruit was bad, I open the apple and its bad from the inside, the other fruit had cotton on it ... and one guy at the reception is a liar!! All my life been using Booking.com ... I always pay cash ... he tells me "no sir you cant pay cash because you already paid when you first booked" and he actually believed that and didnt wanna listen to me .... I am in a 5 stars hotel if I want a monkey to pay my room I should be allowed to do that!!
People fly into and out of Doha, Qatar enroute to other destinations around the clock. When you pay $150 per night to rest before your next flight, is it too much to ask that they open up the fitness center before 7am? After all, most travelers leave between 5-7am.
The hospitality and the reception staff , They are excellent specially Mr. Mulhem. They were willing to help and comfort the people. The noisy of some hotel visitors. The breakfast was not included as part of the room . The cost of one night is higer than expected. Weekend rate is higher than weekdays rate. I do not understand this change of rates during one week stay.
all in general no
Its location is not bad. It is not far from Soak Waqif and the sea. Also, city centre shopping mall is nearby. Although we asked for the room to be made up noon time, it took them very long to com. We were tired waiting and decided to put the not disturb sign to get a nap. That did not stop them from coming and knocking the door several times!!!!!!!!!!! We reported that and we would give this hotel a try one more time.
Nice rooms, really comfy beds! Location is next to a very busy mall, difficult to park
I liked the location, the price, and the fact that this 5 star hotel was opened only 4 months ago.
the vallet parking staff response
staff, flexibility in meeting customer requests spa message hrs and options are limited. Lebanese resturant did not open until 7:30pm