Prós: Comfortable, luxurious rooms; good selection of TV channels including live sports; excellent hotel facilities; helpful and welcoming staff; good selection of dining and room service options; convenient location beside Villagio Mall, Aspire zone and Khalifa International Stadium.
Prós: The complementary dinner they gave me to overcome the problems they made.
Contras: 1) long time to do check-in, 30 mins although I checked in an hour after the offitial check-in time. So I was on late Check-in status.
2) I reserved three rooms. The first room they gave me was not ready.
3) after I left the room and come back, like 90 mins, I found out that the room service guy entered my room and took the card on the main switch, not only pulling it out. The room climet was too worm becouse of that.
4) The AC was drooping some condincate water.
5) Before I checked out, like an hour before checking out, I went to the reciption and asked them to give me a new card to make sure that it will open the room door. The reciptionest gave me a useless card and it did not open the room. This made be go back to them and ask for a new card again.