The hotel is perfectly located within the train station. Hotel staff could not be more helpful in checking in and out.
close to kyoto station, clean, helpfull staff can speaking english such a expensive room rate but doesn't include breakfast or dinner ?
Good location. Convenient to train station. Very comfortable and relaxing. Good restaurants (although a bit pricey).
This hotel is part of the JR hotel group the hotel has very helpful staff who speak English well. The location can't be beat. It is central and easy to go any where from this location. Rooms are quiet and well serviced.
Great location Rooms are old and over-rated, furniture and carpet is dirty. This is a 3 - 3.5 star hotel, not a 4 star.
Location Room size English speaking staff Very clean 3rd bed for a 3rd person is pull out couch & very hard. Although, I was very happy they even had a 3 person room, so it's not that much of a negative.
Very comfy beds and the staff were extremely helpful. The only reason I've rated the comfort as "fair" is because it was excessively hot and therefore difficult to sleep. The air-conditioning, although being able to be turned down to 18 degrees was on heat mode throughout the entire hotel. Then, when it was off in your room, the air was extremely dry. Made the stay a little uncomfortable.
Great location next to station - a short walk to bus & metro. Very helpful & polite staff. Hotel decor is a little dated.
breakfast expancive, hoor and unteasty
Everything in this hotel were excelent. Excelent hotel
Had Public Bath Had Washing Machine Helpful Staff 2nd floor was loud when activities were going on. Our room was on the 2nd floor. Staff tried to help but couldn't move us as it was booked that night, but was helpful in calming down the residents a little.
Nice lobby and facade We had booked a room for two. The bed was what is called "full" in U.S.- adequate for 1 adult to sleep comfortably. Room and bathroom were tiny (even by Japanese standards) - looks nice outside in pictures. For the price, sure there are better hotels in Kyot
The fantastic architecture with its central atrium around the lobby made it such a tranquil place to return to every day. The gift shop was excellent too, with higher quality souvenirs than most other shops. The mattresses were a bit too firm for us, however this seems to be the case for all the hotels we stayed in. The location is not too bad, however there was nothing of interest close to the hotel, such as restaurants or shops to walk to. The hotel did offer a shuttle bus to the station where there are a few restaurants and shops though.
Favorite hotel we stayed at in Japan. Staff was really nice and helpful. The japenese style room was great, set up so nicely. Did not feel like a hotel, very comfortable. Clean room, bathroom was nice, mini fridge in the room, vending machines and coin laundry in the hallway. Public baths were a fun experience. Location is good, lots of shopping near by. Finding the hotel entrance was a little tricky, you need to go down the alley.
Seems much more comfy and maybe newer than Dormy Inn in Tokyo, very conveniently located near the JR station, nice noodle soop The spa should have been better decorated and arranged
western breakfast buffet was a bit poor
Very nice hotel located close to the railway station. The room is quite small (but the size is normal in Japan) but well equipped.
Good service. Limited space to put my luggage. It would be better if the room can be enlarge....
Very close to Kyoto Station and easy to find The price
The location just across the street from Kyoto station was fabulous. Also close to shopping and some of the major sights. The bed was good and firm. They had CNN on TV. The room was tiny, with one side of the double bed touching the wall. Still, we managed. Although we specifically required a non smoking room we were assigned a smoking room. At our demand we were assigned another room which felt cleaner with no sign of smoking, but it was still a smoking room on a smoking floor. The room was clean, but the carpet at the front desk was very stained and should be cleaned or replaced. There was no breakfast.