Very good location in town; excellent quality of room for the price. Reception on 1st floor and although all lifts stop briefly there, people not registered at hotel can enter it by lift, bypassing reception. In London, say, this would be a fatal flaw (I once had my room in London entered by burglars in just such a situation). In Kyoto, however, no particular risk is incurred and the door locks were very good. Information about location was not enough to reach the hotel without asking for directions.
Very helpful staff
localization in city center, nice view over the city, lots of restaurants around, friendly staff, large room maybe only the common bath was missing...
Stayed at 2 Mystays this trip, Tokyo & Kyoto. Good wired/wifi speed, ok bfast, cramp rooms. Equate Mystays to Starbucks, reliable but better bang for the Yen is nearby w/ a bit of research. Richmond in Yokohama was great and 4 star Tokyo deals abound.
Good location, comfortable room, clean and elegant. no wi-fi internet (cable only)
It was a comfortably sized room. Pretty decent location. Check in staff spoke English and check in and check out was a breeze. There are plenty of restaurants near by and the Fresh Mart at the end of the block was great. It was a little hard to find at first.
It is modern,spacious,clean room and very good bathroom. Bed and pillows were excellent. They give me free coffee and free use of internet. I will definitely stay again.
The fantastic architecture with its central atrium around the lobby made it such a tranquil place to return to every day. The gift shop was excellent too, with higher quality souvenirs than most other shops. The mattresses were a bit too firm for us, however this seems to be the case for all the hotels we stayed in. The location is not too bad, however there was nothing of interest close to the hotel, such as restaurants or shops to walk to. The hotel did offer a shuttle bus to the station where there are a few restaurants and shops though.
Had Public Bath Had Washing Machine Helpful Staff 2nd floor was loud when activities were going on. Our room was on the 2nd floor. Staff tried to help but couldn't move us as it was booked that night, but was helpful in calming down the residents a little.
Everything in this hotel were excelent. Excelent hotel
Nice lobby and facade We had booked a room for two. The bed was what is called "full" in U.S.- adequate for 1 adult to sleep comfortably. Room and bathroom were tiny (even by Japanese standards) - looks nice outside in pictures. For the price, sure there are better hotels in Kyot
The staff. Super friendly and willing to assist you. The location was really good. There's a little cafeteria on the bottom floor, which made it very convenient. Even though we stayed at on a non-smoking floor, you could smell cigarette smoke on the hallways.
Location Room size English speaking staff Very clean 3rd bed for a 3rd person is pull out couch & very hard. Although, I was very happy they even had a 3 person room, so it's not that much of a negative.
breakfast expancive, hoor and unteasty
Great location Rooms are old and over-rated, furniture and carpet is dirty. This is a 3 - 3.5 star hotel, not a 4 star.
Great location next to station - a short walk to bus & metro. Very helpful & polite staff. Hotel decor is a little dated.
Very comfy beds and the staff were extremely helpful. The only reason I've rated the comfort as "fair" is because it was excessively hot and therefore difficult to sleep. The air-conditioning, although being able to be turned down to 18 degrees was on heat mode throughout the entire hotel. Then, when it was off in your room, the air was extremely dry. Made the stay a little uncomfortable.
The hotel is perfectly located within the train station. Hotel staff could not be more helpful in checking in and out.
Good location. Convenient to train station. Very comfortable and relaxing. Good restaurants (although a bit pricey).
Being next to the station is very convenient. This made it easy to catch the correct bus to all the sites we visited. Unfortunately it is away from the main hub of the city which has more atmosphere. The staff were always friendly and professional. The room was small and the hotel didn't compare well with the accommodation we used in Tokyo which was cheaper. I think the quality of the towels could be improved
Good, clean hotel. Close to station. Free internet. Bic camera shop is just 5min away.
good location, cleaness Bad quality of towels
good location.good service .kindly stuff. small bathroom.
The location is perfect. The receptionists are very helpful and kind. The room size is pleasant (more then expected due for japanese standards) the bathrooms as usual in Japan is small, but has everything.Nice surprise was the free ticket entrance to Kyoto tower, which I have enjoyed very much. Hotel is perfect for people needing a location closed to station and underground. Even if the hotel was packed with a student group I slept very confortable with no noise at all. Good!! Breakfast should be a little less expensive. I went to the station instead of going to their italian restaurant / caffetteria.
Very well located, easy access to night entertaiment as well as sightseeing highlights. Lack of guest computer with internet in the lobby.
Cleanliness and helpfulness of staff
Efficient, centrally located (2 metro stops from Kyoto Station) hotel.
Favorite hotel we stayed at in Japan. Staff was really nice and helpful. The japenese style room was great, set up so nicely. Did not feel like a hotel, very comfortable. Clean room, bathroom was nice, mini fridge in the room, vending machines and coin laundry in the hallway. Public baths were a fun experience. Location is good, lots of shopping near by. Finding the hotel entrance was a little tricky, you need to go down the alley.
Localização, Conceito do hotel
Limpeza, localizacao e perto acesso facil com ponto de onibus muito perto.
Próximo de transportes - estação de metro e de comboio. Decoração muito actual, muito confortável e espaçoso, excelente limpeza do quarto, disponibilização diária de ecova/pasta de dentes, gilete etc.
Localização próxima da estação de metro, dimensão do quarto. Janela do quarto virada para uma parede. Obrigatoriedade de pre-pagamento do total da estadia no momento do check-in.
Location to Kyoto station is great. Room was pretty clean, staff spoke pretty good English. Housecleaning did a nice job. Tight layout of room. Staff had no English subway or bus map, but many other places did. Bathroom had a hairball between cabinet and sink. Hard to notice, which is why I'm sure it wasn't taken care of earlier. Elevator was frustrating at times.