Hotéis em Higashiyama, Quioto

Helpful concierge desk. Very helpful indeed. Very small issue, of when we received a tiny bottle of ketchup in our room, which was opened / partially used. I'm sure it was an oversight, but it would probably offend an infrequent traveller.

Please write at least 15 words

Vert comfortable, relaxing, and genuine.

Well managed hotel. Excellent staff, particularly male front desk agent March 20-21, he would be top notch customer service at any hotel. Room well stocked with toiletries, robe, etc. Nice complementary breakfast with several items selections changing day to day. Great price. Location: between everything and close to nothing. Getting from Kyoto station with luggage is not convenient as you have to wait and change trains, ex post I would pay $9-10 for a taxi. The metro station is right next to hotel but it pretty much good for going 1 station up to Gion or several stations down to Inari (everything else is out of easy reach). Room: window covered with paper panel because it literary faces the wall of another building so effectively no window. Overall: if budget is important that's a great hotel, if you'd rather pay more for a better experience, it is not.