The location is perfect to walk to restaurants, shops, buses & subway trains. The staff and accommodations were outstanding. The price was very reasonable. They charged extra for two beds rather than a king.
Big surprise was that the water is from a spring under the hotel! Smaller room than expected but had all the expected amenities. Great location to downtown, Nishiki market, Gion, Arashiyama. Pictures made rooms look bigger. Staff weren't very knowledgable about traveling to Narita, but we got great info from the travel office next door and JTB in Nishiki market.
Localização O condicionador de ar no nosso quarto estava quebrado. Eles não conseguiram consertar e não ofereceram nenhuma compensação por isso. Os quartos e corredores principais eram abafados e cheios de fumaça.
Big clean room at a very reasonable price. Friendly, helpful English speaking staff. Beautiful waterfall outside the bar area. Nothing.
The staff were very polite and eager to assist any way that they could The bed in my room - like the docor - dated to the 1970's. Ridiculous that you have to pay for use of the pool. The food is ridiculously expensive and sub standard. 600 yen for a cup of coffee and they poured less than half of a tea cup.