The room layout is great, we stayed in 2-bedroom suite and it served our purpose with us and our daughter.The convenience for us to go back and forth from the hotel to our destination is very convenient. The only thing that was very bad is the Internet services, it's down most of the time during our 6 days' stay there. The only reason they could give us was network issue, which is pretty lame.
I am lucky that got room upgrade. I didn't know the reason but nice.The facilities are excellent, beautiful. Food also really good , I had my dinner down there. The only thing that I could use is the wirless internet.If I want to use it I should sit next to the entrance room door.
not fare from beach and crowd city life but in peacefull street, for Pattaya, Thailand very very good position, you can have everything what you want but when you have enough fun and enterteinment you can have rest as muuch as you want
Quiet and in a good location Internet Speed is slow
The free wireless internet access The dirtiness of the rooms, the customers mainly single man, here to have sex with prostitute...
swimming pool service .... when u want more blanket will add 500 bath per pcs. and tbath towel add 50 bath . and I forgot my hairbrush in that room but hotel didn't inform me .I will ask them by phone and want send it back to me . I'm waiting them send it to me
Especially the colour of the rooms and the colour of the bulbs in the rooms! Flat huge wall in front was white like in a hospital,however it could have some frames or colour to beautify the wall..Also white colours of the bulbs were disturbing..
Nothing special. I choosen this hotel since it was advertised as a new property. However, it may be under new title name rather new building. Counter-staff is good. Language is main barrier. Most of the staff can not conversate in English language and sometimes create non-sense. Services are not up to the stanard or 4star. Wardrob is very limited and bath-room is convenient but not luxrious.
Nice and clean, interesting design, with large rooms, very polite personel, very nice breakfast with variety the pool was in front of the hotel with view of several buildings and very noisy due to the road.
I think A-One Pattaya Beach is the nice hotel. it has a great location near the beach and shopping center. the room is very well-organized and awesome except from the floor which is not clean and the hotel itself is a little I would say the traffic around the hotel is quite bad.
excellent staff, very approachable & helpful with all requirements, location to beach & outdoor activities a few minutes walk, rooms clean & comfortable, will be going back to same hotel next year, went mid september & cost was very good like a 5 star hotel
the spa and massage. its not so safe.
Great customer services from the people at the front desk. They were very friendly and smile all the way to make you feel relax that you in the right place. Rose the manager was very friendly and helpful. Kung wasvery professional and friendly. The guys at the entrance were very friendly and helpful. I couldn't find anything bad about my 2 night stay. I really appreciate everyone's effort in going out of their way to help.
The location was all right. Breakfast was ok. Cleanliness need improvement. These are separated double room which is surprising and a bit annoiding.
the wonderful view of pattaya from room 604 breakfast waiting staff very unfriendly
location and cleanliness
The rooms were reasonable for the price, and the position good. The breakfast situation could be improved, with confusion as to what one could eat, and then when something is ordered, the quantity was only on the local assumption, that this is correct for you, for instance, I ordered some fried eggs with bacon and sausages, and what I received, if it had been a self serve situation, I would had had more, but of cause I could have asked for extra after finished. Also, the seating makes it hard to move through other breakfast guests, and much tack is needed, to maneuver through other people with hot coffee and other foods.
the room was nice with a good view, and was clean.the staff was helpful. just cross the street for the beach. the bus traffic at breakfast in front
level 2 spa,we jus spend 300baht per person do foot massage,but we get arm,shoulder,back massage,very nice and must try!! we can c DVD in room,hotel provide ori DVD rent!! breakfast good enough to us..everything good! good location too me also!! ya.we will back again!miss the oriental massage!!staff very nice and good !!
The quality of the rooms and its position. The restaurant staff were nice but too laid back. They were more interested in looking at what was on the television rather than dealing with the needs of the customer.
Location, comfort and staff. Newer block tends to be a little noisier than the old block. Nothing too bad though.
I think that the location is quite good because it was near to the mall and the beach.
Location, close to the beach, shopping & good eating places.Staff friendly & helpful Our room was very noisy, could hear every noise in the corridoor including other guests & the lift. Also thought the pool closing at 5pm is too early.
It has a good location just opposite the beach Yes, the room was not ready at the check in time. I waited for atleast more than 45 minutes after 2.00pm on check in day and finally i went to the room to help out the room making staff. The receptionists specially Ms Knakakhan was very rude and uncourteous, my room was also changed from New Wing to old wing, and the staff at the reception was competely lacking manners and hopitality.
i like the location rooms are small and room service is bad
the coffee and cake bar, the food was very good i didn't find it particularly friendly, and they put a service charge on everything . . even if you sit at the bar
Clean, friendly hotel. Close enough to be near the centre of the action, but far enough away to be quiet.
Great breakfast with excellent coffee, Seafood buffet for our dinner was super. Very nice sea view from the balcony. Lots of shops within walking distance. Very convenient. We pretty much enjoyed our stay even just for 1 night. We had been upgraded to a deluxe room, which we greatly appreciated it. Thanks a lot for making our wedding anniversary so perfect. Quite small bathroom. The reservation person put my last name on the reservation form so the receptionist could not find my reservation in the first place. She called the reservation department, waited for a while and finally found my reservation. Then another receptionist or maybe someone from reservation department came along and complained her about this matter in front of us. For us, that was not proper behaviour. We just thought that she should have done that in the back office, not in front of the guest.
The location of the hotel The house keeping staff could be a little more friendly and polite
Friendly personnel, good place Pool not so big than look in the picture. Walls like paper, everything was heard from other room and corridor