Contras: Swimming pool was totally inadequate in respect of sun beds available, the hotel has provided large pods, it means at a maximum about 20 people only can use these, there is no other provision for sun beds around the pool.
We were in Pattaya for business, believe it or not. The hotel was great for that purpose. We also stayed at the Marriott, which strikes me as vacation-focused.
Prós: The business floor has a dedicated lounge with staff, daily cocktails and special events. Really nice.
Prós: Infinity and Grand Hotel pools beautiful Manager and staff of Caprice and Grill Room restaurants are the only ones maintaining the old Royal Cliff 5* experience
Contras: Rooms dated and repairs required Bathroom tiny and no place to put cosmetics Breakfast choice poor. For the expensive price. Very junior and young staff with poor command of English Hotel catering for large Asian tour groups
Contras: The only downfall was that the maid service for the room was a bit slow. I would leave around 10 from the hotel and come back around e and my room wasnt serviced. Even when i put the,"please clean my room," hangar on the door.
Prós: From the first moment you arrive (ice cold Chang at check in) to the breakfast (Thai and western options), the people there make it great. In the guts, but quiet...a very good pool, and quiet for sleeping.
Situado no coração de Pattaya, o Baraquda Pattaya MGallery fica perto das zonas comerciais, de restauração e entretenimento da cidade. O hotel oferece 72 quartos contemporâneos e suites elegantes, restaurante aberto todo o dia, restaurante no último piso, bares e sala de reuniões. Acesso gratuito à Internet disponível em todos os quartos e áreas públicas do hotel.
Prós: Checking in and welcome drink. Giving me opportunity to get breakfast discount.
Contras: No security concern for customer because I called front desk for an assistance but no support at all.
Asked for late check out and only one hour was granted but when I went to update the key card to find out that late check out was not updated so some fat girl was giving attitude about it. I asked for the front desk manager and then they decide to ignore me until I demand it right away. Front desk manager did not know her staff name so while manager is asking her name that she was on the phone ignoring the manager as well.
Refúgio idílico para famílias, o Mercure Pattaya Ocean Resort é uma excel. estância de lazer, muito acessível e perto da praia. Uma das atrações é o seu pequeno parque aquát. com uma parede de rocha, cavernas, jardins tropic; 2 piscin. e escorrega para diversão em família. Os quartos eleg. e confort. têm WIFI grat. O restaur. proporciona cozinha internac. e sabores locais aos nossos hóspedes. Com inúmeros espaços, a estância é perfeita para reuniões de negócios e eventos.
Prós: The hotel is by the beach road, which make things easy for us to go from one point to another. The room is big and sutable for a couple. the breakfast is ok, staff are good and very helpful, but they are always run out of food.
Contras: The staff in the reception never smile at you and don't care that you are waiting for them to serve you even there is no one in front of you. Requested a non smoking room, but the room was smelly and I asked them to do something about it which they did but the smell came back again in a few hours.
Prós: Like the location, cleanliness, and breakfast.
Contras: I have stayed at this hotel annually for the last 5 years. This time when I checked out I was curtly advised I owed them a Baht 200 cleaning fee for wiping some spilled coffee with a hand towel. I was shocked and taken aback and told them I was an old customer but they insisted on charging this. I find this quite ridiculous and told them I would never return unless I got a refund and apology.