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Water sports facilities are excellent this is the best place for families with young childrens.
It was a ideal location for our Holiday and we had good time all through our stay at the Hotel. It was very clean and maintained well. We look forward to come back with our family Members as well. May be the Hotel could have had a Disco or Lively Pub. Because, we had to go around searching for a good Disco and Active Pub. Anyway thats only our expectation. If they were there it would have been more good. Whatever it is we liked the Hotel a lot.
all new hotel, trying well to be a 5 star hotel overall staff did its very best to please guests. The staff at the bar was a let down, management needs to watch out. Besides that nothing negative to report.
Jacuzzi room is very romantic Check-in and Check-out counter should switch, check-out staff is double the check-in, that makes the check-in line very long
The pools were excellent. Paying to use the kids playroom! For goodness sake... I know it was only 50baht but still. If you are going to charge at least plough the proceeds back into the equipment in the room.
The Centara Grand Mirage is a fantastic themed hotel. I only stayed for a couple of nights with my partner, my son and his girlfriend, as a stop over, but we would definately return here for much longer. It has almost everything you could want right there in the hotel complex; including a private beach, excellent restaurants, bars, spa, good size gym, kids play rooms etc etc, and fantastic grounds with numerous pools, slides and a lazy river. The staff were very pleasant and attentive. The hotel is far enough from the noise and bustle of Pattaya to relax, but only a short Tuk Tuk ride to the action if you want it. I would recommend this hotel to everyone - families, couples, old, young - there's something for everyone. No Complaints, loved this hotel.
all detailes are thouruoghly thought over in hotel design, lanscape, fruits in room, small details - comfortable stay, evening sea dining at Aqua restaurant on Friday little beds on the beach, too many people on the beach had to spend time looking ofr free beds for money
great！ I love their pool! Had so much fun
O Hotel é muito bom, seus funcionarios extremamente corteses, excelente breakfast, piscina muito agradável, sossegado e tranquilo. esta é a segunda vez que me hospedo com minha mulher neste hotel. O fato de nao poderem ou quererem chamar taxis, disponibilizando transporte do hotel por um preco nao muito atrativo.
O atendimento dos funcionarios, a comida, a paisagem, o mar, enfim o hotel e muito bom. Nao ter como chamar um taxi para ir ao aeroporto em Bangkok, restando somente a opcao de utilizacao do servico de transporte do hotel que e bem mais caro.
Gostei da proximidade com a área urbana. A equipe é incrível e sempre prestativa. No início do quarto não cheirava muito bem... Acho que era a umidade.
i liked the sea view and the swimming pool i even extened to 5 days and got the same rate
The view was very nice, every thing was very clean, pool was clean and nice, staff were very nice and helpfull and well situated for shopping. The price was a bit expensive compare to the 5 star hotels that I have been in other places.
Room was excellent. Staff was helpful and courteous. Service was very good. Room service was a bit slow may be because of long holidays. Breakfast could have been better.
nice salt water pool with good setting, beach front, clean and tidy. towels are of low grade quality, do not match the price and image of this hotel.
Nice staff, clean, great pools. Location is not good - although they run a shuttle service. We hired a cot for our baby and it was faulty - our baby fell out of it, was thankfully unharmed. The baby chairs do not have straps so are not appropriate. I had to use my belt to strap our one year old boy in the chair.The restaurants at night lack atmosphere - they need nice pretty lighting and they need nice soft music to play, maybe traditional Thai music.I felt that the hotel was expensive for what is was and it was not in a convenient location as Jomtiem beach was miles away, despite web claims that it is nearby!
Very friendly staff. Excellent cleaning. Nice breakfast buffé. Cleaning of beach was not done every morning. Because of Pattaya a lot of plastic garbage floated ashore.
There are very good swimming pools, very good restaurants & bars and very good Gym and SPA. The sea near the hotel is shallow and dirty.
Nice lobby area and swimming pool The location is not really convenient. Even so it mentioned that hotel has a beach access however sea is far away from the shore and not even deep enough after 400 m walk the water still up to knee.
staff were very helpfull and very customer focused
The mattress was so hard
Room facilities, especially light control system Staff do not speak english good. They provide a service very slowly
kind staffs such as Kae, Nana & Cat. :> No
Fantastic territory, and a magnificent view to Sanctuarity of Truth. Individual beach. Everything was great. I would suggest reducing prices for SPA as comparing them to regular city offers, they seem to be greately overpriced. And also I expected to have room a bit larger, but anyway this hotel is the one I would definetey recommend to my friends and return there once again.
Nothing special ! The hotel location is too far from the city while there is only a small dirty beach. No connection to the Pattaya beach. Swimming pool area is too small so limited privacy feeling.
it is suck! I will never ever stay again.
swimingpool is very nice:)) very exspensive internet!:((
the hotel is far away from the pattaya entertainment areas and walking street
Away from the hussle & bustle No drinks lounge / but believe this was due to possible restoration works
Beautiful huge swimming pool with pool bar, private white sand beach and private greenyard seaview front with bar. You can choose where to stay. Huge wonderful buffet breakfast with all sorts fo things. It's not new anymore, rooms and swimming pool are still very very nice, but you can see they are not new anymore. Too many annoying mosquitos start coming out at 6pm, I think it's due to the passage from the big swimming pool to the beach that is like a grotto and mosquitos probably colonzed it.
swimming pool for kids
It's not any more managed by Sofitel. And that makes all the difference, in terms of service and overall management.