The complete package. I couldn't find any fault.
Rooms are clean. Beds are comfortable. Cleaning staff and breakfast hosts were very kind. We were given our room keys in which there was already someone staying. Walked right in on a very obviously taken room with clothes and bags everywhere. This could've easily been a bad situation if the person thought we were breaking into the room. Now instead of a king bed room that we paid good money for, we were given a 2 queen bed room which we did not ask for, reserve or have any choice over. We were promised that a refund would be processed for the mistake and that they were very sorry for the inconvenience. Nothing has happened, not a single word has been spoken or mentioned at all since that same night about any kind of reimbursement. If someone walked into my hotel room unannounced I know it would not end well. This could've been a very dangerous situation especially considering the part of town that the hotel is located in. We didn't pay $350+ to Best Western for this kind of error with no effort to fix it at all except give us a sub par room that we didn't reserve. The only upside of the hotel is new renovations so it's clean, comfortable, and majority of the staff we ran into were kind.
Helped with Uber rides. Clean and friendly. Too far to downtown. Noisy neighbors. In the hallway woke us up at 5:00 am.
I saw cockroaches in my room
I booked my room on your site, you took my money, and they were already full. The hotel called you to tell you this. Yu never bothered to call me and let me know or cancel my payment to you. You stunk.
Location was a few miles out of downtown, $12 cab fare to get to the center of downtown. Front desk staff called a cab for us, we thought they might have a shuttle but they did not. When dropping us off the cab driver told us the motel was in a, "bad part of town, don't leave your room until morning." The jacuzzi jets didn't work but we liked the room anyways. There was a king bed and a pull out couch so could sleep up to 4 comfortably. Doors had extra dead bolts so I felt very safe. We saw one adorable stink bug type insect, but we let him hang out inside because it was cold outside.
Price Location, Area,
Eu provavelmente não ficaria aqui mesmo se fosse a minha última linha de defesa durante um apocalipse zumbi.
Nada de positivo sobre esta experiência. Sujo, degradado, tapetes molhados, lençóis usados, comida ruim, serviço estranho.
Localização Muito sujo e infestado com baratas
Nada. Pior colchões ive já dormi!
O preço As camas, o quarto, o check-in - não nos deixavam ficar no lobby! Pagamos por um quarto para não-fumantes, mas ele tinha um cheiro horrível!!!!
The price point wasn't bad. The shower stopped working in the middle of the shower and there were bugs and a musty smell in the room.
The towels and bedding were clean. The bathroom was clean. There was a nice TV. The place was older and shabby. It is motel-style, with the room door opening to the parking area, which feels less safe for a solo female traveler.