Quer guardar como a sua moeda permanente, ou apenas nesta visita?
O Gaylord Opryland Resort é mais um hotel de destino. Há muito para fazer e ver e a equipe é incrível! As camas e travesseiros eram muito desconfortáveis e faltando apoio. Eles definitivamente precisam de um upgrade.
As camas e a comida foram excelentes. Equipe cordial e belas paisagens por todo o resort. O quarto tinha um cheiro de vômito. O nosso filho de 9 anos notou o cheiro assim que entramos no quarto. Acabamos nos acostumando ao cheiro depois de usarmos purificador de ar no quarto.
Perto do aeroporto. O hotel está localizado numa zona morta para celular. Wifi fraca no lado de trás do hotel. Sem a ajuda do staff. Não há restaurantes nas proximidades.
O buffet de café da manhã era incrível Os quartos precisam de melhorias
O atendimento front desk é muito bom e a cama é muito boa. O fato de nao ter um transporte para o centro da cidade.
We loved the quick easy check in and the complimentary breakfast buffet! Omelets were made to order and delivered to our table, and the wait staff couldn't be nicer! They even asked if we were finished eating before breaking down the buffet...for those of us with sleepy teenagers this was a real plus! We picked this hotel because it was located downtown and we like to be in walking distance of tourist attractions when we travel. Location was good, but be aware that this hotel is located up the hill from the downtown area...and it's a pretty steep hill! For women wearing heels it can be a bit of a challenge!
I appreciated the staff. I checked in the weekend of the Women's Final Four. It was extremely busy. But the front desk was exceptionally helpful and professional. They worked hard to accommodate a change in my room selection, when it did not appear to be a possibility as they were fully booked. Within 30 minutes of check-in they had taken care of my request. I really appreciated their "going the extra mile" to make our stay special. I also really liked the location. We parked the car and walked over downtown. The capitol is a few blocks away and the Davidson County Courthouse. These areas offer lots of green space. We would definitely stay here again.
Very nice accomodations... walking distance to all the activities on broadway street... restaurants, pubs, tourist shops and nightlife! We checked in hours before the blizzard hit and the highways shut down... Hotel staff was very limited, but did their very best to accomodate our every need. The lounge is adequate... a limited but very good menu. And live music at night. Clean room and friendly staff... whats not to like???
Proximity to downtown and attractions Hotel is a bit worn out
Great spot. Close to everything. Clean, comfortable room, nice lounge! Friendly staff.
Location Booked a king room, but when we checked in they gave us a room with two double beds. I had the reservation confirmation that showed a king room, but they said they had no king beds available. They did not offer to give us a discount, but "upgraded" us to a double room that had two bottles of water, a candy bar, bag of chip, bag of snack mix and two drink vouchers.
Location to Broadway, in-house Starbucks and bar. The windows were leaking because they were poorly sealed which leaked condensation and the wall paint was peeling because of the moisture. The room smelled like a locker room because of the mold growth. We paid to be close to Broadway but I expected the room wouldn't smell like a locker room and have black mold. Thank god we didn't have to spend much time in the room. If we didn't have the mold and the stench, stay would have been great.
location, location, location great staff starbucks in the hotel parking is a bit high
Nice room, clean, cookies, and nice staff. Parking was extremely expensive. Also, this should be noted in your booking as it is an added expense.
No Cribs were available during our one night stay unfortunately.
A localização foi perfeita. Há muitas opções de comida e vida noturna a curta distância. O quarto estava limpo e o serviço ao cliente foi excelente. O Bridge Bar era excelente para se encontrar antes de sair. O buffet de café da manhã era caro mas a maioria é. A comida era boa. A área de fitness tinha equipamentos adequados. Ficaria aqui novamente.
A equipe foi excelente e informativa! As camas e travesseiros eram um pouco desconfortáveis.
Breakfast was ok lobby area ok Everything else was bad pool room tv everything else
Breakfast was good if you get there early enough. Staff was nice. Decor was modern and stylish. Breakfast area was really hot. Ice bucket was dirty. Noisy at night. Other guests and sounded like dumpsters outside were being emptied by garbage truck. Industrial area.
Bathroom had peeling wall coverings. Fridge was in compartment of entertainment console, no ventilation. Poor concept or maintenance.
Rooms/hall ways are in need of work.
Your employees were very helpful and friendly.
Staff was fantastic and everything was very clean price?
Breakfast, friendly staff, free shuttle ride, comfortable bed Artwork, further away from nightlife
Pros; bed was very comfortable, staff was very helpful Cons; bit of a smell in the lobby and in hallways. Industrial district it was located in.
The staff working there are very accommodating and friendly. I got to the hotel early the first day and was directed to the free breakfast and allowed to store my bags for free. Breakfast was great! Mini pancake machine along with waffles and eggs. The room was large and comfortable. The location was convenient but not as convenient as some of the other hotels downtown. (I like walking around so it was a bit out of the way returning home in the evening by foot.)
The air conditioner was too loud
Staff was very customer oriented. Quite clean. Good breakfast. Location was not as good as expected but did have a shuttle running every 1/2 hr. To the downtown area. Shuttle stops at 9:00 pm. Early stopping of the shuttle. Should at least be til 10:00. Otherwise, enjoyed our brief stay.
Bed was comfortable, it was quiet. The check in guy at the front I thought was rude. There were random stains on the curtains, walls, and ironing board. I thought the price was too high for the quality. If it were 200 for 2 nights instead of 300 I thought that would've been more fitting. Might as well stay in a la quinta
Great place to stay for business or pleasure. Clean, spacious rooms and very friendly staff. No dislikes.
The only thing i liked was the location!! The hotel is well over priced with what you get.There was no bottled water in the room and having to pay for breakfasts on top of the price of the room is outrageous, making it a very expensive trip.
the luxe the bath was to little
A localização do hotel era excelente. O hotel fica bem em frente à Vanderbilt University, o que foi ótimo para caminhadas de manhã pelo campus. O hotel também está a uma curta distância de alguns ótimos restaurantes em Nashville. É também um fácil acesso de carro ao centro. A equipe foi muito acolhedora e o serviço de manobrista foi rápido e profissional. O nosso quarto era limpo e em boa forma. Os corredores eram muito calmos à noite. Definitivamente ficaríamos neste hotel novamente.
Staff was great at the front desk....nice complimentary snack bar in the afternoon Rooms were not serviced by 4pm...so just got fresh towels
Free breakfast was great and the Shuttle for local are drop offs was pretty cool too. The shuttle didnt go very far or run late enough.
Comfortable, convenient and value for money No
It was what we needed since we were only in town for the night and just needed a place close to the bars before crashing. Shower was dirty, random amenities fee, and bed was not the best.
The rooms were spacious and comfortable. Just a couple blocks from downtown, so you don't really have to drive anywhere. The decor was a little dated, but that didn't affect the comfort or the overall stay. That was really my only beef.
THe hotel is on Broadway and up the hill from the Honky Tonks but well within walking distance -- and in any event it has a free shuttle service operating to and from the hotel within a two mile radius. In American terms the included breakfast was both good and included plenty of choice - both hot and cold.The rooms are a good size and the staff are extremely helpful. The temperatures when we were there exceeded 100 each day so the outdoor pool was just the job. Finally there is plenty of on site car parking.
Staff very helpful. Excellent parking facilities. Large and comfortable standard room.
Spacious room with a roomy desk and chair Inability to open the window and get fresh air
Comfort and breakfast Parking was fine when we arrived at 3:00pm, but when we arrived back at 11:30pm from our outing we had no place to park, got to end of parking garage and couldn't even turn around, so we had to back out. Very disappointed in this. There should be enough parking for guests
Staff was friendly and nice Lots of fruit flies in the room. room smelled bad. Toilet was very small. The beds were squeaky.
Staff was wonderful. Rooms well appointed and comfortable beds The fitness facility could be expanded by a lot!!
The location is great for proximity to downtown and Vanderbilt. The bar and lobby areas are nice. Bartenders were friendly and had good wine suggestions. There was a wedding on Saturday that took over the entire lobby for much of the day and night, so that cut down on our enjoyment. Friday night we enjoyed having a glass of wine in the lobby while listening to live music and waiting to meet friends for dinner. The shower stall was old and had mold and mildew stains in the grout. We were awakened several times during the night by people passing through in the hall. They weren't being excessively noisy; it seems to be a design flaw. I much prefer the Hutton. Even the Loews is better.
The staff was amazing and super helpful! Everything was clean and nicely remodeled! The hotel has zero parking you have to pay to park which was very expensive!
The location and historic charm are off the hook, Rooms we're lacking for the quality we were expecting.. All and all good stay...
Great stay. Very comfortable and good value. We really appreciated the airport shuttle driver. He was on time and friendly. This is a greatplace to stay the night before an early morning flight out. NA
The staff was very friendly. Our flight didn't leave until later in the day so they allowed us to hang out at the pool which was really great. The airport shuttle ran right on time and we didn't have to wait long at all to get to the hotel. The room was a little small so it was hard to move around with three adults staying in one room.
Customer Service was hands down the best!! Nothing. Enjoyed every bit of it. I did a ton of research and I believe found exactly what I was looking for.
Room was clean and staff was friendly. My only minor quibble is that there was no fridge in the room
The staff were very accommodating and the location was convenient to the airport. I would stay here again.
Eu realmente gostei da equipe e de como eram simpáticos. Também gostei muito do café da manhã. A única coisa de que não gostei foi a tábua de passar roupa no quarto. Tinha o pé torto e vazava água.
Excelente localização a um preço decente Não espere nada ótimo, era apenas normal. Muito perto de tudo, nós caminhamos para quase todos os lugares.
Great room with a view of downtown. Jonathon at the front desk comped us a bottle of Champaign to help us celebrate our 25th anniversary. A really unexpected gesture and much appreciated. Translucent door on bathroom makes it impossible to use at night without casting light into the sleeping area.
the hotel and staff were very nice, but wait a year to stay here till the construction is over. We were very unhappy to have paid $300 to stay at the Hyatt. Our room looked out over a construction site that started work at 6am and was using dynamite-so no napping or sleeping in. We like to nap and then go back out in the evening, but that did not happen. We are also meditators and that was impossible.
Hallways were stuffy and too warm
Location was ideal for enjoying downtown sites
Organização e ambiente agradável. Motoristas do shutlle muito educados e simpaticos. Demora no shutlle em relação ao horário combinado. Falta de retorno por email em relação a alteração na configuração do quarto e informação sobre os tickets para almoço. Recebemos somente seis tickets para 2 pessoas, os outros dias tivemos que pagar.