Avaliações recentes
- Todas as avaliações
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- Neutras
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7,2
Prós: Super friendly staff
Contras: Pickup location isn’t great or well marked at BNA
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10,0
Contras: They did a great job and I can’t think of any ways to improve the service they offer. Kudos!
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9,6
Prós: Staff was wonderfully helpful and kind behind the counter and in the lot. Was a wonderful first introduction to friendly Nashville.
Contras: Would have been nice to receive a clean car. It was turned over to us unwashed and back window and back up cam were quite dirty.
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10,0
Prós: Easy pickup and drop off
Contras: Nothing
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6,0
Prós: Easy pickup.
Contras: They did not inform at the time of purchase that if I added a rider it would be an additional charge per day.
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10,0
Prós: Very fast pick up and drop off process. Loved being able to pick the car ourselves!
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10,0
Prós: Fast, friendly and complimentary service.
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8,8
Prós: Team was very good at getting us checked in and had everything we requested.
Contras: They upgraded our vehicle but the upgrade wasn’t complimentary and that wasn’t explained at check in thoroughly. They just told me the balance due, which was obviously not the reservation amount. But I didn’t know how much more or feel like I had an opportunity to reassess or negotiate the overage.
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10,0
Prós: Super easy pick up and drop off
Contras: Nothing
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10,0
Prós: very friendly staff, quick service
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9,6
Prós: The staff at Alamo was excellent! Our reservation through Kayak was inadvertently CANCELLED somehow but Alamo pulled through and provided us a better rate and car than Kayak did.
Contras: I'll never use Kayak again after my reservation was inadvertently cancelled. I'll go directly to the rental company in the future.
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8,0
Prós: The staff was friendly and helpful. The minivan I (eventually) got was clean, new and in great shape.
Contras: The first minivan I took had a "maintenance required" alert just 2 miles after I left the garage and I needed to get back and replace it, which all-in-all took a bit more than an hour of additional delay after a long flight.
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10,0
Contras: They did a great job and I can’t think of any ways to improve the service they offer. Kudos!
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9,6
Prós: Staff was wonderfully helpful and kind behind the counter and in the lot. Was a wonderful first introduction to friendly Nashville.
Contras: Would have been nice to receive a clean car. It was turned over to us unwashed and back window and back up cam were quite dirty.
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10,0
Prós: Easy pickup and drop off
Contras: Nothing
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10,0
Prós: Very fast pick up and drop off process. Loved being able to pick the car ourselves!
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10,0
Prós: Fast, friendly and complimentary service.
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8,8
Prós: Team was very good at getting us checked in and had everything we requested.
Contras: They upgraded our vehicle but the upgrade wasn’t complimentary and that wasn’t explained at check in thoroughly. They just told me the balance due, which was obviously not the reservation amount. But I didn’t know how much more or feel like I had an opportunity to reassess or negotiate the overage.
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10,0
Prós: Super easy pick up and drop off
Contras: Nothing
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10,0
Prós: very friendly staff, quick service
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9,6
Prós: The staff at Alamo was excellent! Our reservation through Kayak was inadvertently CANCELLED somehow but Alamo pulled through and provided us a better rate and car than Kayak did.
Contras: I'll never use Kayak again after my reservation was inadvertently cancelled. I'll go directly to the rental company in the future.
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7,2
Prós: Super friendly staff
Contras: Pickup location isn’t great or well marked at BNA
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8,0
Prós: The staff was friendly and helpful. The minivan I (eventually) got was clean, new and in great shape.
Contras: The first minivan I took had a "maintenance required" alert just 2 miles after I left the garage and I needed to get back and replace it, which all-in-all took a bit more than an hour of additional delay after a long flight.
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