10.0
Customer service was above and beyondAvaliado em 3 nov. 2022
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2.0
They didn’t have any vehicles even though they were listed as available. They told me they would have one in about 30 minutes. 3 hours later I got a text notifying me I did not have the rental car I reserved.Avaliado em 19 out. 2022
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10.0
Friendly staff in Nashville they upgraded our car because that’s all that was available. We came to pick up later than scheduled by Uber and it was a good thing because there would have been no cars available at that time. We waited approx 30 plus minutes for ours but once we had it all was well.Avaliado em 9 out. 2022
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10.0
The service was great with exception of having a preferred line and regular customers coming in had four agents and two where the only ones working the windows I get it preferred customers get to skip the line but in a matter of thirty minutes every agent just ignored the main line that was my only downfall and discouragingAvaliado em 14 ago. 2022
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10.0
The lady helping us was amazing and working very well under pressure.Avaliado em 18 jun. 2022
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2.0
No cars so they canceled my rental…. DisasterAvaliado em 24 abr. 2022
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4.0
I know all businesses are short staffed. They had one person helping customers. He did his best and even with the long lines he kept a smile and was very polite. Our problem was the car itself. It was all dented up and you it smelled like an ash tray and we are NOT smokers. If we had not been on a tight schedule I would have gone back in and stood in line and would have asked for a different vehicle.Avaliado em 17 abr. 2022
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6.0
Avis did not have the van we reserved. They told us they did not ever have the type of can we reserved. We had to push get alternative vehicles.Avaliado em 20 mar. 2022
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2.0
Received a call on the morning of my reservation (made months earlier) to say that they had no cars at this, or nearby, locations. They had no interest in helping me solve this problem and insisted that this was normal(!!). They passed me around on calls at my insistence that they help me solve this problem. Their system was also down so they wouldn't even tell me my case number to follow up with. Absolutely noone acted concerned about their company's behavior. Avoid Avis at all costs.Avaliado em 16 mar. 2022
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2.0
Waited 40 minutes for someone to show up.Avaliado em 1 dez. 2021
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2.0
The Mini Van was dirty. Very hard steering wheel, tires past their useful life.Avaliado em 25 out. 2021
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1.9
Avis rents cars, we reserved a car for rent, upon arrival, they had no cars. We had to change other reservations costing us money and then they had the gall to charge us $50 for "non-cancellation fee".Avaliado em 19 ago. 2021
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