Avaliações de hóspedes
Avaliação geral
8,5
Excelente
Baseado em 421 avaliações
Limpeza
8,6
Comfort
8,7
Recolha/entrega
8,4
Relação qualidade/preço
8,4
Avaliações recentes
Classificação
125
32
22
7
13
-
2,8
Prós: I put Nashville airport in the search but got some Enterprise in Nashville not at the airport. Poor website design.
Contras: Better website search design.
avaliação de
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2,0
Prós: Nothing. The rental place called me twice to confirm my reservation and failed to tell me that they would closed at my scheduled pickup time and cost me lots of money after being stranded
Contras: For the agency to be aware
avaliação de
-
4,4
Prós: The location wasnt open and we ended up cancelling. I’m now out $44 for insurance on a vehicle that i couldnt get. There is no service number that leads to a human being who can give me a refund. I wont be using Kayak again
Contras: Ability to get a human being to help
avaliação de
-
10,0
Contras: Nothing
avaliação de
-
8,0
Prós: Decent vehicle although not what I rented. The drove us back to the airport.
Contras: Lots of electronic issues with the vehicle. Had to take an Uber to Enterprise even though it was one mile away. Vehicle different when we got there and the one we got wasn't ready so we ad to wait.
avaliação de
-
8,8
Prós: Very friendly employees.
Contras: Text about the airport counter being closed. Too much unnecessary walking. A little too long wait for rental.
avaliação de
-
8,8
Contras: Walked all the way to airport counter then found out it was closed and to proceed directly to garage. A text would have been nice.
avaliação de
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10,0
Contras: Super smooth rental and excellent price. Highly recomnended!
avaliação de
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4,8
Prós: Pickup staff were great and I appreciated the vehicle they offered me!
Contras: Vehicle had trash in it, which is extra concerning during COVID and I was left feeling very unconfident that it had been cleaned/disinfected per protocol. Changing details regarding dropoff once I already had the car was a *nightmare* with Enterprise customer service.
avaliação de
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10,0
Prós: Free upgrade
Contras: Nothing; totally satisfied
avaliação de
-
4,0
Prós: The guy who waited on me at pickup and drop-off was awesome.
Contras: The vehicle was very uncomfortable. The outside of the vehicle had several scratches and dings. The carpet on the driver's side was ragged and torn. The back of the vehicle had stains and the plastic had deep scrapes. I was not happy with the vehicle at all. Also I will not rent from that location ever again. For what it cost, I expected the vehicle to be in way better shape than it was.
avaliação de
-
10,0
Prós: Staff very Covid Conscious
avaliação de
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