Quer guardar como a sua moeda permanente, ou apenas nesta visita?
Eu tive uma estadia muito agradável, a equipe foi incrível. Nada
Hotel muito bonito, com uma equipe muito atenciosa. Este hotel fica a poucos passos de todas as melhores partes de Miami Beach. A única coisa ruim sobre este hotel é que há taaaantas famílias (principalmente da Europa) aqui, que a piscina fica cheia demais. Como um casal na casa dos 20 anos, tivemos que evitar a piscina, e permanecer no oceano.
Localização Em construção; barulhento
Ótima piscina e praia Tive que acordar muito cedo para pegar um bom lugar na piscina
Bela localização na praia, ótima piscina, a 1 quadra do distrito de Art Deco na Ocean Ave South Beach.
Tive uma ótima experiência, equipe muito compreensiva e os preços de comida eram bons no lounge e restaurantes do hotel
The staff were amazingly helpful. The hotel itself was beautiful to an almost unbelievable level. Our view from the 8th flood was gorgeous. The window opened!! We even asked for somewhere to store a few mixers and leftovers and they wheeled us a small fridge! Awesome.
O serviço de doorman, muito solícitos e educados e o vallet, rápido e eficiente. Sem falar do early check-in e do late chek-out A iluminação do quarto é bem moderna o que causa um pouco de confusão
Atendimento dos funcionários, limpeza do quarto, decoração e localização
A localizaçao e o tratamento recebido dos funcionarios. A iluminacao do lavabo é muito fraca, insuficiente para homens fazerem a barba e as mulheres se maquiarem.
Localizacao, atendimento e servico de quarto excelentes!!!
gostei muito do café da manhã, simples com um toque sofisticado sempre servindo frutas vermelhas , croissant e mufins deliciosos. è muito bom qdo. o café da manhã esta incluso em sua estadia. não
Do ambiente descontraído do Hotel e dos Jovens frequentadores. Sim o serviço de Estacionamento dos Veículos, cujo preço é muito caro USD$ 37,50 por dia. E a falta de indicação de estacionamento Público, a um quarteirão do Hotel.
Charmosissimo,mto confortavel e bem localizado nao
Good staff, excellent location, nice rooms, free bikes, steam room $25 resort fee. Breakfast was ok but not great.
Hotel Victor is in prime location mid beach, great new Mgt! Possible price barrier...
The pool was great and the beach was really close to the hotel and the food was excellent but expensive overal rating good Unexpected bill when checking out not fare !!! They said free wifi but I pay to used it at the end
The Hotel Victor is located right in the middle of fun Biking, Bikinis, boozing and dancing till dawn but and what a big butt South Beach has, bring your money, valet $40 a night drinks there magic number is $20 a drink and 20% added to everything courtesy of the people that don't know how to tip... So bad service is the norm because they get paid ether way. But no were on Earth will see the eclectic mix of people just wanting to have a good time, then in South Beach Nothing Works when you pay $300 a night and cant take a shower because the shower is plugged FAIL. Or go to have a soak in the Roman tub until you turn it on and it spits nasty bits of the last people that used it out FAIL Or the Ac vents are so plugged that it took 2 maintenance people 2 days to get it right FAIL. And the worst part is they have your money because you used a new service and paid up front wont do that again FAIL FAIL FAIL. Spent $1000 dollars in 2 day on room and did not get to enjoy it Priceless NOT!!!
Room was setup well. TV install on wall was slick & well-done. Free breakfast each morning was convenient and saved us money (croissants, muffins & high-class coffee). Pool & view were unbeatable. Staff was very polite and always available. Best place I've stayed in in South Beach. Three of the lights in the room did not work.
Tudo, especialmente nas áreas interiores A área da piscina estava suja o tempo todo
Apesar de tudo ser caro, está situado em uma localização muito conveniente a poucos quarteirões de todas as lojas e restaurantes. Além disso, os quartos eram extremamente confortáveis! Tudo era bom e limpo, a equipe era amigável, e o hotel está a poucos passos da praia. Com certeza vou escolher este lugar novamente! Serviços, bebidas e comidas caros demais... e eles cobraram uma taxa de US$30 por dia sobre a qual não fomos informados quando chegamos.
Localização Paredes finas como papel, garçons pouco profissionais, tivemos que mudar de quarto devido a ruídos de perfuração à 1h da manhã
A localização é ótima e o estacionamento recomendado pelo hotel aumenta a praticidade. A piscina realmente é uma delícia, com uma vista linda.Serviço de recepçao e piscina muito bom. A piscina poderia ficar aberta até mais tarde, pois fecha as 20:00. No verão ainda está claro e até por ser bem aquecida seria uma ótima forma de relaxar.A limpeza de quarto deixou a desejar, mas nao acredito ser um problema do hotel.
O atendimento é sensacional, exatamente como eu havia visto no site. O pessoal trabalha alegre fazem de tudo para deixar os hospedes bem. Recomendo para quem procura um hotel bem localizado, limpissimo e aconchegante para namorar.
Localização , Serviço, funcionarios
Muitíssimo confortável. Boa localização. Lindo local.
Localização do hotel e do serviço. Deveriam ter alguns quartos para fumadores.
We just stayed overnight, and arrived very late. Front lobby was open late (great!) and check-in easy. Valet accessible right in front (great!) Clean, fluffy linens (great!) Hotel not noisy (great!). Staff very helpful (great!) And, you're right on South Beach (great!). Didn't get to the pool, but it looked nice from the window in the dark (oh, well). Old elevator is cool, but some instructions for those of us not born in 1855 always appreciated. Valet parking $35 a day, but hey, it's Miami, and we didn't helicopter in. Typical narrow room/layout for the 1920's. They do a good job with space saving, though. Doesn't bother me, but might bother some. Also, the hotel front is easy to miss at midnight. We drove right by it, and we weren't inebriated.
Very clean, friendly staff, great food and comfortable accommodations. All around a great experience. Pool was small but nice
perfect location, quiet even close to ocean drive ( a good quietness policy to sign at check in), nice little pool nothing
Muito facil de usar,calmo, bonito, roupa de cama otima,otimo wc,restaurante muito bom, mas o cafe da manha e' caro pelo que oferece.
Bonito, bem localizado e bem equipado. Não é muito grande, o que garante um atendimento mais personalizado. Os funcionários são muito atenciosos, ficarei lá outras vezes
Excelente localização, conforto e simpatia dos staff A piscina é bastante má..
Do atendimento, do local e das estalações. Do serviço no café da manhã, onde esta o continental? Da variedade de opções no café.
Este Hotel nos deixou a desejar, por suas instalações principalmente. O que vimos não condizia em absolutamente nada à nota que lhe foi conferida no site do Booking Nos deram um quarto com ar condicionado quebrado, e um calor insuportavel em Miami. Ao trocar o quarto, o chuveiro mau funcionava, caía pouquissima agua. Nao teve serviço de quarto em nenhum dos dois dias que ficamos hospedados. Nao tinha armario com prateleiras ou gavetas para podermos guardar nossas roupas-ficou tudo dentro da mala. A cama era extremamente mole, travesseiros de espuma de 5 categoria. Toalhas de banho com cheiro horrivel de xixi.
A localizacao e perfeita, o quarto espacoso e bem limpo. O ar condicionado nao funcionava(Miami estava numa temperatura de 40 graus). Foi informado desde quando entrei no quarto que o ar nao funcionava e nada foi feito.A cama extra que eu havia solicitado nao foi colocada, segundo o gerente estava em falta. Tive que sair do hotel no dia seguinte.
Transporte gratuito, bom pequeno almoço. Pouca limpeza, sanita entupida.
Localização e simplicidade do atendimento. Deveria ter estacionamento disponível, ou pelo menos convênio com estacionamento ao lado. Falta informações para o turista no momento de sua chegada, onde ele pode deixar seu veículo.
a localização é perfeita
O hotel esta bem situado e apresenta um nivel de limpeza muito bom A desvantagem a assinalar deve-se ao facto de o estore deixar passar a luz de manha.
Localizacao e tamanho do quarto, alem da limpeza As cortinas nao escureciam nada, acordamos as 6 da manha diariamente
Localização Poderiam melhorar a relaçao no check out. muito rigida e cara.É comun poder estender um pouco sem custo adicional. Tive que ir para o aeroporto muito cedo!!
proximidade da praia Minha opiniao deveria ter funcionarios mais prestativos a dar informações , localidades .Cafe da manha pobre e com horario cedo , poderia ir ate as 10:30hs.Check out poderia ir ate as 13:00hs pelo menos .
Great hotel even though some facilities were not available due to refurbishment, we were given a free upgrade as compensation with a roof terrace with jacuzzi
The best was the PH jacuzzi balcony
The location is excellent and the staff is very nice. The room we stayed in was very comfortable and spacius. If we come back to Miami we will probably repeat this hotel. We liked everything. It helped to have a great time in Miami.
very good location, confort big rooms, pritty hotel staff
I like the location being really close to the beach They didn't have enough beach towns for everyone who stays there, you have to come down to the front desk early to ask for it, otherwise it will be gone by the afternoon. Room service is slow, by 3:30 pm after we came back from breakfast & walking around, our room wasn't clean yet. With the price that we paid, it would be nice to include breakfast on site and/or shuttle service to the airport.
Location, cleanliness, interior design, customer service and price.
Location was good as it's close to everything South Beach has to offer but that's about it. The hotel rooms are extremely small and cramped and they tried too hard to make it look trendy and there is no full wall or glass between the room and the bathroom so not only can you see the person in the bathroom using the toilet but you can also hear every air biscuit they let out, every wipe and smell it. I mean cmon, first you have tiny rooms that I would expect in a 3 star hotel in NYC but how can you put people in those tiny rooms and leave a completely open bathroom with no walls or privacy... smh. The service was also rough, I think the girl who checked us in said her computer crashed 4 times and we had to spend about 25 minutes checking in which should have taken about 5 minutes. The checking stations had older laptops, they got this whole hotel completely wrong and I would never go back.
Eu e meus amigos achamos o hotel péssimo, sem elevador, sem empregos para carregar malas, ar condicionado não funciona, agua do chuveiro minima sem pressão e regulagem e por ai vai. De tudo
O Hotel não tem elevadores nem ambientes comuns.O quarto que ficamos não ficava no mesmo endereço da recepção e isso não foi mostrado no site, ficava há uma quadra da recepção! Outra coisa que não gostei foi o nivel do entorno, me deixou insegura.
Localização, quarto muito bom. não tem elevado, dificuldade para levar as malas ao quarto, muito barulho (musicas nos bares) durante toda a madrugada.
Ambiente agradável e boa localização. Dispor de mais funcionários para melhor atender os clientes (carregador de malas e manobrista, por exemplo, que não há).
Nada !! Es um hotel mediocre ,que se afirma porque fue gravadas algunas cenas de filmes ali e porque esta em uma boa ubicacion gastronomica.me vendieron uma habitacion para duas personas ( eu e meu filho de 16 anos ) nos dierom uma habitacion com uma cama , e falarom que era isso que tinhamos alugado , que o booking faz isso sempre , que tenho que comprar por o sitio de eles,queriam aumentar 100 dolares mais por dia , e como nossa planificacao de gastos tava feita tuvimos que ficar com uma cama para dois, ademais na internet falarom de 10 dolares o estacionamento e quando llegamos nos cobrarom 15 e falarom que isso es culpa do booking , o precio es ese
Proximidade dos restaurantes Nosso carro foi assaltado enquanto estava em responsabilidade do valet que trabalha para o hotel. Apesar de demorar fomos reembolsados pela perda.
Localizaçao A cama poderia ser maior e mais confortavel.
O quarto em que fiquei nao tem nada haver com o das fotografias mesmo eu tendo reservado um deluxe.....,
In the middle of south beach. Great service, front desk was very helpful. Clean comfortable rooms. Not for older couples or families, this does not include me but it is a forewarning. I didn't know gratuity would be added automatically until I arrived at my first day. But I was advised on the first day. The cleaning ladies were on time and did a great job, so gratuity was worth it.
Location and staff. Place is dirty. Stayed there in the past around 2 years ago and had a great experience. Place Has not been kept up. Rugs dirty, bathroom wall stained with something I would rather not mention. When checked in was told we got upgraded to Penthouse at no charge. Penthouse was old, dirty, filthy rugs with hot tub that did not work. Really??? Not an upgrade but a way to get someone in that room no one else would take. Declined upgrade and demanded the room we booked. Great location and staff but dirty. Also toiletries not replaced daily. Bring your own supplies
the room was fairly clean and the cleaning crew was helpful. The front desk staff was rude and gave us attitude when we complained. When my husband called at 1am in the morning to say the music is so loud that our floors are vibrating, all the receptionist offered was ear plugs... Seriously. The pictures online are really updated because the lobby and the pool area were really old and dirty. The roof deck was not even open, the only place to hangout was pretty much the restaurant which was super expensive. Definitely not staying here EVER AGAIN.
The only thing I liked about this hotel was the location. It's across the street from the beach. On Kayak this looks like a beautiful luxury hotel, but quickly upon arriving you realize it only looks like that from a distance and they have an amazing photographer for their site photos. Kayak was great but Breakwater is a sleezy lemon. Upon our arrival at 1 am Saturday we were tired and eager to get to our room. The receptionist strongly persuaded us to upgrade to a much more expensive room for $180 + tax so it would be quiet. He then proceeded to charge my card but forgot the tax so asked me to give him my credit card again so he could charge the sales tax. He also informed us upon arrival there is a $22/day resort fee but this was not stated anywhere on Kayak. Also as we were dealing with check in another guest came up to the desk and asked for ear plugs because the club music outside the hotel was too loud. And YES it was VERY LOUD. We were in a room that was pretty quiet for what it was but on Sunday night, by boyfriend WHO IS A DJ wasn't even able to fall asleep until 4 am because it was so loud! The room itself had a nice view but it had a lot of issues from lazy upkeep. The bed sheets had stains on them, the bench at the foot of the bed had weird sticky dirt marks from removed tape stains, the bathroom tub was worn down cracked and stained (didn't use it unfortunately because it looked so gross), and the shower floor was cracked. Using the TV was also a mess. The remote didn't work and no channel guide. We tried multiple times to dial the front desk from the hotel phone to have these addressed but the line would disconnect every time we hit the front desk or 0 button. Not sure if they don't want to hear from you, the line is inundated with calls, or something was wrong with the phone. The staff has not been trained to be friendly and welcoming to their guests. They view us as a bother and just want a fast interaction so they can quickly move on to the next opportunity to make money. The waiters/waitresses at the front of the hotel in the morning were more concerned with snagging passersby (as every other restaurant on that street) for business than greeting their current guests eating breakfast. I said good morning to a few of them and received very cold and snobby responses. They didn't make eye contact with me and didn't offer any interaction. So rude! One day I was using a computer in the lobby and a manager was severely scolding a server right there in the lobby for doing something that wasn't appropriate. She was very nasty and mean to him, and the one way scolding went on for literally 10 minutes. It was so unpleasant and uncomfortable to witness that as a guest. The employees should have a private area they use for this kind of thing, not out in the public lobby! This hotel is appropriate for frat boys/college aged kids that want to party hard, trash rooms, and recover on the beach afterwards without making much effort in getting there. We were paying over $300/night for this room and it's evident the Breakwater heavily relies on their location to make visitors happy and turn over business quickly, but does not put in any other effort. Definitely won't be staying here again. :(
Location was great and I was impressed with the renovations. Very nicely done. I could hear people walking above me. Their footsteps caused light fixture on my ceiling to rattle and both sounds were a bit annoying late at night. Breakfast was pretty bad. Everything was cold, in using the eggs, sausage and French toast. Also the total bill is a little more than what I thought I paid. The resort fee is included in the initial bill, without tax. The resort fee,with taxes, is actually charged at check out, which made my total about $8 more than expected.
Location was great! Breakfast was okay. Ocean 10, great Resturant service, connected to hotel. We tried getting beach towels twice, they were out. Didn't have more than one bath towel in the room, needed more before shower. They never came. 2 different service fees $22/day which really is $44/day.
i loved the location it was in the heart of south beach, also loved the pool area and how lively the hotel was. i didnt care for how pricey everything was