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Friendly staff , installations, location !!! No late check out !!
The Barcelo is ok if you simply want to sit by a crowded pool and drink all day every day. Alot of guests do just that, but with two young daughters we were searching for activities. There are really only a few activities available such as kayaking, spanish language, etc. Forget snorkeling in the hotel's little bay as that is where the hotel discharges their sewage. The pools were dirty and very cold. The worst was hotel guests apparently stake out the available pool chairs before 0700 by leaving personal belongings on the chairs. As a result there is no where to sit but lots of empty chairs with items on them all day. One day the resort rented out the facility to cruise ship guests and the entire facility including pools, beach were absolutely packed. The meals were ok, nothing horrible nothing special. It seemed to us that the resort staff were either extremely helpful and pleasant or absolutely lazy with no in between. House cleaning was poor every day. This was the fift...
This place is simply incredible. The word quotpalacequot in the name does not do it justice. The whole property is beautifully landscaped and meticulously maintained. Staff is everywhere day and night constantly wiping sweeping vacuuming polishing cleaning everything. This place is spotless everywhere just like DisneyWorld! There are so many pools I could not count them all and I dont even think I was able to find them all. Plenty of professionally supervised activities #40including a movie theater screening Disney movies#41 for kids down to age 4. This gives Mom Dad more private time at the adult pools. There are also all kinds of adult activities like yoga classes a fully-equipped gym aqua aerobics water volleyball etc. to keep you busy all the time or you can just relax in peaceful quiet surroundings at one of several adult pool areas. All day barbeque in the pool area. Service in all the restaurants was outstanding and the food was great. Security cops were everywhere. Poolside se...
Our trip will was everything we had hoped for and more. Our daughter's wedding was picture perfect. Both sides of the families came from out of the country and from Mexico. All our guest had such a great time. There was never a dull moment. The food was GREAT! Everyone at the hotel treated us like family. They were so helpful. The rooms were large and very clean and comfortable. The grounds were beautiful, with flowers and trees through out. The entertainment was very nice too. The swimming pools were great. There was plenty of lounges for everyone around all the pools. The disco was a fun spot to go to at the end of the day. I wish I could have stayed for many more days. My husband and I can't wait to go back in the near further.
We were treated like royalty. Walk into a fairytale land where all your dreams are real. Our daughter got married here, everything went perfect! The price was unbelievably low! We had 33 guests from the USA. We spent 11 nights & 12 days in this paradise where your fridge is replenished and your room is cleaned daily. It was unbelievable how comfortable the beds are. The food was Excellent. there are different places to choose from on-site to eat. This is an all-inclusive resort so unlimited food & drinks are free. Security is tight so you can relax and not worry. The property is gated off and there are guards at the front entrance as well as alot of security walking around. You can enjoy a different show each night. Lots of activities including pool games.A couple Local venders are on-site to sell you their hand-made gifts. Massages are not included but very reasonable and are of high quality. You can take a tour or rent a car to experience real Mexico. There are many different excursi...
Wow! This place is awesome. We can't wait for next march! We stayed for 5 days(My husband, daughter and I) We were planning her Wedding for March 2009. This Hotel offers it ALL for a reasonable price. The food was great, staff was friendly, very clean, the beds were more comfortable than any I have ever slept in at a resort/Hotel. Lots of activities for everyone. Room service was excellent. We spent 3 days going to all the other resorts comparing prices,cleanliness,friendliness for our daughters wedding and found Barcelo Karima Palace to be the very best by far. We spent a couple of hours in the lobby listening to the piano, atmosphere was bright,clean,comfortable and relaxing. Pools were clean, service at the pools was great. The Disco was fun,loud and lively. The grounds were kept immaculately clean and very beautiful. The staff was always courteous and friendly.The ocean room was very large with 2 beds and a couch bed, 2 TV's, very large bathroom with separate tub and shower.Houseke...
Location is very good. The hotel is beautiful except for the restaurant. The food at the restaurant was not great. It was just ok. Definitely overpriced. The bathroom was beautiful but the soap dispenser in the shower was broken, details like that made the hotel look like it's not been taken care of. Internet was not free.
Overall the resort was good. It is very family oriented and had lots of children there. A little noisy if you are going for quiet time but there are areas around the pools to get away from it a little bit. The staff in the restaurants were excellent. Very attentive and pleasant as well as the front desk people. If your package included resort credits, don't count on getting them. I was told I would have $525 to use on the resort. When I enquired about them, they said they had run and out didn't have any more. To keep checking back and see if they showed up. I was told that if they didn't show by the end of my visit that I would be credited them the next time I stayed at a Barcelo resort. Not great as I had budgetted to use them in the spa etc. Then as the week went on I was told that it was more like a discount card and could only be used on certain things. It was becoming quite apparent that I wasn't going to get them and sure enough did not. Not happy about this part for sure. Our sh...
Staff & service was very very good; friendly, helpful, attentive. The food courts and bar selection were awesome. The pools could probably use a little heat, but I'm sure with current weather condition it is perfect. Keep up the good work!
Nothing ,the pool is duty and broken in the ages ,very old, towels are rippep, the shower smells horrible, the food is not enough for the guesses.I am Not recomeded that hotel is very expencive cost me a lot check my account. Let me tell you something is lie tha picture they have in internet because went you there is totally different many people are complaint a bout the rooms because are stain the courtain,pillows are old and ripped,the pool looks dirty even you can't see the botton .etc.
The hotel is in a very nice location quite and very clean. Beds sre very hard, I paid for breakfast buffet , it wasn't what had last year.
Next to the beach You cannot swim on the beach, this part of the bay is to deep and the current is too strong. The locals would not swim in there.
view they over charge me !!!!
i don't know are they will over charge me because i paid the rent to your company but they still charge me USD xxx i don't know why because the frontdesk worker don't speck English !
employees there are always ready to give service and food was very good. view to the bay, my wife and daughter like view of the sea.